Cisco UXL Web service is in a STOPPED state!!

This is on UCCX 8.5
I have a issue where the Cisco UXL Web service is in a STOPPED state!!
Running this command:
admin:utils service list
I see the following:
Cisco UXL Web Service[STOPPED] Component is not running
I then am trying to run this command:
admin:utils service start Cisco UXL Web Service
But get the following :
Executed command unsuccessfully
Invalid service name for start/stop, valid names are:
How do I enable the Web service?!?!?

The UXL service is not used by CCX.
It used by UCM to Conduct authentication checks by verifying the end user name and password when an end user logs in to Cisco IP Phone Address Book Synchronizer.
It is just something that was not removed when Cisco ported CCX to the Linux platform, maybe they have plans to use it in a future release.
Graham

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Edited by: sorry the page got stuck and refreshed filling details and re-submitting

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oracle@moo:~/app/oracle/product/10.2.0/server/network/admin$ cat /etc/hosts
127.0.0.1 localhost
127.0.1.1 moo.mag moo
# The following lines are desirable for IPv6 capable hosts
::1 ip6-localhost ip6-loopback
fe00::0 ip6-localnet
ff00::0 ip6-mcastprefix
ff02::1 ip6-allnodes
ff02::2 ip6-allrouters
ff02::3 ip6-allhosts
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LSNRCTL for Linux: Version 10.2.0.1.0 - Production on 18-APR-2009 23:08:58
Copyright (c) 1991, 2005, Oracle. All rights reserved.
Connecting to (DESCRIPTION=(ADDRESS=(PROTOCOL=IPC)(KEY=EXTPROC_FOR_XE)))
STATUS of the LISTENER
Alias LISTENER
Version TNSLSNR for Linux: Version 10.2.0.1.0 - Production
Start Date 18-APR-2009 22:39:33
Uptime 0 days 0 hr. 29 min. 25 sec
Trace Level off
Security ON: Local OS Authentication
SNMP OFF
Default Service XE
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Listener Log File /usr/lib/oracle/xe/app/oracle/product/10.2.0/server/network/log/listener.log
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(DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(KEY=EXTPROC_FOR_XE)))
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The command completed successfully
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SID_LIST_LISTENER =
(SID_LIST =
(SID_DESC =
(SID_NAME = PLSExtProc)
(ORACLE_HOME = /usr/lib/oracle/xe/app/oracle/product/10.2.0/server)
(PROGRAM = extproc)
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(DESCRIPTION_LIST =
(DESCRIPTION =
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(ADDRESS = (PROTOCOL = TCP)(HOST = 192.168.0.22)(PORT = 1521))
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XE =
(DESCRIPTION =
(ADDRESS = (PROTOCOL = TCP)(HOST = 192.168.0.22)(PORT = 1521))
(CONNECT_DATA =
(SERVER = DEDICATED)
(SERVICE_NAME = XE)
EXTPROC_CONNECTION_DATA =
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(ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC_FOR_XE))
(CONNECT_DATA =
(SID = PLSExtProc)
(PRESENTATION = RO)
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18-APR-2009 20:17:32 * http * (ADDRESS=(PROTOCOL=tcp)(HOST=192.168.0.27)(PORT=53269)) * handoff * http * 0
18-APR-2009 20:17:40 * http * (ADDRESS=(PROTOCOL=tcp)(HOST=192.168.0.27)(PORT=53270)) * handoff * http * 0
18-APR-2009 20:17:55 * http * (ADDRESS=(PROTOCOL=tcp)(HOST=192.168.0.27)(PORT=53271)) * handoff * http * 0
18-APR-2009 20:17:55 * http * (ADDRESS=(PROTOCOL=tcp)(HOST=192.168.0.27)(PORT=53272)) * handoff * http * 0
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18-APR-2009 20:21:11 * service_update * XE * 0
18-APR-2009 20:21:11 * service_update * XE * 0
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TNSLSNR for Linux: Version 10.2.0.1.0 - Production on 18-APR-2009 20:26:00
Copyright (c) 1991, 2005, Oracle. All rights reserved.
System parameter file is /usr/lib/oracle/xe/app/oracle/product/10.2.0/server/network/admin/listener.ora
Log messages written to /usr/lib/oracle/xe/app/oracle/product/10.2.0/server/network/log/listener.log
Trace information written to /usr/lib/oracle/xe/app/oracle/product/10.2.0/server/network/trace/listener.trc
Trace level is currently 0
Started with pid=4465
Listening on: (DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(KEY=EXTPROC_FOR_XE)))
Error listening on: (DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=192.168.0.22)(PORT=1521)))
TNS-12545: Connect failed because target host or object does not exist
TNS-12560: TNS:protocol adapter error
TNS-00515: Connect failed because target host or object does not exist
Linux Error: 99: Cannot assign requested address
No longer listening on: (DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(KEY=EXTPROC_FOR_XE)))
TNSLSNR for Linux: Version 10.2.0.1.0 - Production on 18-APR-2009 20:38:58
Copyright (c) 1991, 2005, Oracle. All rights reserved.
System parameter file is /usr/lib/oracle/xe/app/oracle/product/10.2.0/server/network/admin/listener.ora
Log messages written to /usr/lib/oracle/xe/app/oracle/product/10.2.0/server/network/log/listener.log
Trace information written to /usr/lib/oracle/xe/app/oracle/product/10.2.0/server/network/trace/listener.trc
Trace level is currently 0
Started with pid=5775
Listening on: (DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(KEY=EXTPROC_FOR_XE)))
Listening on: (DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=192.168.0.22)(PORT=1521)))
Listener completed notification to CRS on start
TIMESTAMP * CONNECT DATA [* PROTOCOL INFO] * EVENT [* SID] * RETURN CODE
18-APR-2009 20:38:58 * (CONNECT_DATA=(CID=(PROGRAM=)(HOST=moo)(USER=oracle))(COMMAND=status)(ARGUMENTS=64)(SERVICE=LISTENER)(VERSION=169869568)) * status * 0
18-APR-2009 20:54:39 * (CONNECT_DATA=(CID=(PROGRAM=)(HOST=moo)(USER=oracle))(COMMAND=status)(ARGUMENTS=64)(SERVICE=LISTENER)(VERSION=169869568)) * status * 0
No longer listening on: (DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(KEY=EXTPROC_FOR_XE)))
No longer listening on: (DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=192.168.0.22)(PORT=1521)))
Listener completed notification to CRS on stop
18-APR-2009 21:07:50 * (CONNECT_DATA=(CID=(PROGRAM=)(HOST=moo)(USER=oracle))(COMMAND=stop)(ARGUMENTS=64)(SERVICE=LISTENER)(VERSION=169869568)) * stop * 0
TNSLSNR for Linux: Version 10.2.0.1.0 - Production on 18-APR-2009 21:07:50
Copyright (c) 1991, 2005, Oracle. All rights reserved.
System parameter file is /usr/lib/oracle/xe/app/oracle/product/10.2.0/server/network/admin/listener.ora
Log messages written to /usr/lib/oracle/xe/app/oracle/product/10.2.0/server/network/log/listener.log
Trace information written to /usr/lib/oracle/xe/app/oracle/product/10.2.0/server/network/trace/listener.trc
Trace level is currently 0
Started with pid=6613
Listening on: (DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(KEY=EXTPROC_FOR_XE)))
Listening on: (DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=192.168.0.22)(PORT=1521)))
Listener completed notification to CRS on start
TIMESTAMP * CONNECT DATA [* PROTOCOL INFO] * EVENT [* SID] * RETURN CODE
18-APR-2009 21:07:50 * (CONNECT_DATA=(CID=(PROGRAM=)(HOST=moo)(USER=oracle))(COMMAND=status)(ARGUMENTS=64)(SERVICE=LISTENER)(VERSION=169869568)) * status * 0
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18-APR-2009 21:26:15 * (CONNECT_DATA=(CID=(PROGRAM=)(HOST=moo)(USER=paul))(COMMAND=services)(ARGUMENTS=64)(SERVICE=LISTENER)(VERSION=169869568)) * services * 0
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TNS-01190: The user is not authorized to execute the requested listener command
18-APR-2009 21:51:32 * ping * 0
18-APR-2009 21:51:35 * (CONNECT_DATA=(CID=(PROGRAM=)(HOST=moo)(USER=paul))(COMMAND=reload)(ARGUMENTS=64)(SERVICE=LISTENER)(VERSION=169869568)) * reload * 1190
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No longer listening on: (DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=192.168.0.22)(PORT=1521)))
Listener completed notification to CRS on stop
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Copyright (c) 1991, 2005, Oracle. All rights reserved.
System parameter file is /usr/lib/oracle/xe/app/oracle/product/10.2.0/server/network/admin/listener.ora
Log messages written to /usr/lib/oracle/xe/app/oracle/product/10.2.0/server/network/log/listener.log
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Started with pid=4461
Listening on: (DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(KEY=EXTPROC_FOR_XE)))
Error listening on: (DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=192.168.0.22)(PORT=1521)))
TNS-12545: Connect failed because target host or object does not exist
TNS-12560: TNS:protocol adapter error
TNS-00515: Connect failed because target host or object does not exist
Linux Error: 99: Cannot assign requested address
No longer listening on: (DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(KEY=EXTPROC_FOR_XE)))
TNSLSNR for Linux: Version 10.2.0.1.0 - Production on 18-APR-2009 22:39:32
Copyright (c) 1991, 2005, Oracle. All rights reserved.
System parameter file is /usr/lib/oracle/xe/app/oracle/product/10.2.0/server/network/admin/listener.ora
Log messages written to /usr/lib/oracle/xe/app/oracle/product/10.2.0/server/network/log/listener.log
Trace information written to /usr/lib/oracle/xe/app/oracle/product/10.2.0/server/network/trace/listener.trc
Trace level is currently 0
Started with pid=5612
Listening on: (DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(KEY=EXTPROC_FOR_XE)))
Listening on: (DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=192.168.0.22)(PORT=1521)))
Listener completed notification to CRS on start
TIMESTAMP * CONNECT DATA [* PROTOCOL INFO] * EVENT [* SID] * RETURN CODE
18-APR-2009 22:39:33 * (CONNECT_DATA=(CID=(PROGRAM=)(HOST=moo)(USER=oracle))(COMMAND=status)(ARGUMENTS=64)(SERVICE=LISTENER)(VERSION=169869568)) * status * 0
18-APR-2009 22:44:35 * (CONNECT_DATA=(CID=(PROGRAM=)(HOST=moo)(USER=oracle))(COMMAND=status)(ARGUMENTS=64)(SERVICE=LISTENER)(VERSION=169869568)) * status * 0
18-APR-2009 23:08:58 * (CONNECT_DATA=(CID=(PROGRAM=)(HOST=moo)(USER=oracle))(COMMAND=status)(ARGUMENTS=64)(SERVICE=LISTENER)(VERSION=169869568)) * status * 0
oracle@moo:~/app/oracle/product/10.2.0/server/network/log$

Thanks - nothing jumps out...
bigdelboy wrote:
I note use of 192.168.0.22 in various configuration files .... and maybe not in some others ... this may not be helpful.
I'm looking to make sure this is consistent.
tnsping tns_service_name
Returns OK on both client and server.
sqlplus x/y@+tns_service_name+
I haven't used this from the remote client before. I tried from the network client
sqlplus id/pwd@XE
Got
ERROR:
ORA-12514: TNS:listener does not currently know of service requested in connect descriptor
lsnrctl status
As shown before:
paul@moo:/usr/lib/oracle/xe/app/oracle/admin/XE/bdump$ lsnrctl status
LSNRCTL for Linux: Version 10.2.0.1.0 - Production on 19-APR-2009 12:21:18
Copyright (c) 1991, 2005, Oracle. All rights reserved.
Connecting to (DESCRIPTION=(ADDRESS=(PROTOCOL=IPC)(KEY=EXTPROC_FOR_XE)))
STATUS of the LISTENER
Alias LISTENER
Version TNSLSNR for Linux: Version 10.2.0.1.0 - Production
Start Date 18-APR-2009 22:39:33
Uptime 0 days 13 hr. 41 min. 45 sec
Trace Level off
Security ON: Local OS Authentication
SNMP OFF
Default Service XE
Listener Parameter File /usr/lib/oracle/xe/app/oracle/product/10.2.0/server/network/admin/listener.ora
Listener Log File /usr/lib/oracle/xe/app/oracle/product/10.2.0/server/network/log/listener.log
Listening Endpoints Summary...
(DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(KEY=EXTPROC_FOR_XE)))
(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=192.168.0.22)(PORT=1521)))
Services Summary...
Service "PLSExtProc" has 1 instance(s).
Instance "PLSExtProc", status UNKNOWN, has 1 handler(s) for this service...
The command completed successfully
Ensure the firewall is okay on ports 1521 and 8080.
Suddenly stopped on two different remote clients running different OS and different firewalls, so it won't likely be a local problem. I suppose the router could have decided to block the port. Browsing on server shows server up and running on default, but not serving port 8080. (I.e., "lynx 192.168.0.22:80" is OK; "lynx 192.168.0.22:8080" returns "Unable to connect to remote host.")

Stop loading images from Web Service

Using the following code I put multiple request for images to the web service:
                    var pageArray:ArrayCollection = new ArrayCollection;
                    pageArray = event.result as ArrayCollection;
                    for (var ii:int = 0; ii < pageArray.length; ii++)
                        var filePage:FilePage = (filePages.placeImagesHere.addElement(new FilePage) as FilePage);
                        filePage.load('image_'+pageArray[ii].imageID.toString());
The loading takes place as multiple images are returned fom the server. All is well until the user wants to abort the image loading to view something else. removeAllElements() is called when a Close button is pressed but the images are still returned in the background.
                     placeImagesHere.removeAllElements();
If many images are to be returned the user has to wait for this to finish before the next lot of images can be viewed. I would have expected the function removeAllElements() would stop the process but it doesn't.
Is there any was to 'flush' or stop all previous image requests?
Thanks,
Stewart.

Thanks for the reply but the for loop finishes and the asynchronous event of receiving the images still occurs.
For example, the for loop loads 500 images. The web service takes 2 or 3 mintues to process all the images and returns them into each requesting Image component. The Close button calls the removeAllElements from the Images' parent so they no longer appear on the screen. However, the browser is still receiving the images. You can see the transfering data message flick on and off in the status line al the bottom of the browser.
The web service hasn't received all the requests at this point so they are still in transit from the browser to the web service.
Using a timer to load the images just means the images requests take longer to send to the web service.
What I need to do is cancel all image load requests when the user presses the Close button.
Hope this make sense.
Stewart.

Labview Web Service Stop

I started to use Labview Web Service and I have a couple of suggestions
In the Startup Vis you are able to monitor the status of the web service, but you are not able to close it. It says that labview will automatically close the Labview Web Service when closing a standalone exe, but there are some schenarios where you might want to close programatically the web service. e.g.:
- When building a standalone exe and you want to be able to close the service programatically.
Also,
As soon as the web service receives a URI that doesn't have a Web Resource, it throws an error without been able to handle it. Been able to handle the error could be beneficial when trying to make a dynamic routing system e.g. Many web frameworks.
BR

Darshan,
Yeah, I believe your method would indeed allow you to programatically stop and start the web service. The easiest way I can think to do this is to use the System Exec.VI to start the process, and then again to kill that process. Take a look at the following example that shows how to stop a process using LabVIEW.
http://digital.ni.com/public.nsf/allkb/80432B061C5A4C888625705400737BE8
If you are building an executable and want to make it a background process, you will want to take a look at the following link:
http://digital.ni.com/public.nsf/allkb/EFEAE56A94A007D586256EF3006E258B
Regards,
Shane C
Regards,
Shane C
Applications Engineer
National Instruments

CISCO UNIFIED CONTACT CENTER EXPRESS - ORACLE WEB SERVICES

We need to access to an Oracle database information through Web Services, in a system witch Cisco Unified Contact Center Express 8.5.
Is there any way to do this? Thank you!

Hi Alicia,
Incase you are planning to obtain real time stats from the CRA_DB which is the UCCX db, this can be done via the use of a wallboard.
-This displays the data such as
available agents in CSQs, call volumes, talk times, wait times, and number of handled calls. You can enable the Unified CCX system to write Unified CCX real-time information to a database that can then be displayed on a wallboard.
-Not sure if this is what you are looking for, let me know, thanks
Prashanth

Cisco UXL Web service is in a STOPPED state!!

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