Cisco VCS Starter Pack Express

Hi,
I would like to ask if "dual network interface" option key is needed for a Movi Client to register to VCS Starter Pack Express via public or internet?
Details:
VCS Starter Pack Express is installed as part of DMZ.
Able to ping and access VCS via public or internet.
Movi Client was able to register via internal network.
Movi Client was not able to register via public or internet. Same account used in internal network.
Regards,
Arvie

I disagree with your 100%.
The initial question was, can I run Movi with just the VCS Starter Pack Express with out an TMS.
Any yes, you can.
Yes, Movi requires provisioning to run. In general its:
* TMS + VCS + Licenses
In this model the License management for Movi is indeed handled by TMS
btw, you also need a "Device Provisioning Key" on the VCS, not only movi Licenses on the TMS
* VCS Starter Pack Express
Which gives you up to 50 registrations, limited findme and 5 (default) up to 25 (additional purchase) call licenses.
Here a info from the deployment guide: (found in the cisco vcs doc section)

Similar Messages

Cisco VCS Starter Pack Express (VCSSPE) Resilience

I have to deploy two VCS Starter Pack Express on two different sites. The VCSSPE-1 (192.168.1.1) on main site is always be a Active and VCSSPE-2 (10.1.1.1) on backup site is always be a Standby.
I know the VCSSPE is not support the Cluster .... Must be upgrade as VCS-C & VCS-E?
Can I use DNS resilience? Must DNS A-Record resilience is Round Robin?
Make the TP endpoints reg. on the "vcs.abc.com"
DNS A-Record "vcs.abc.com" point to two IP addresses "192.168.1.1" and "10.1.1.1". Default is 30 sec timeout? lookup 192.168.1.1 1st > 30 sec timeout > lookup 10.1.1.1
Must upgrade?
DNS must be RR?

Hi Chad,
You don't need TMS to get Jabber Video for Telepresence (Movi) working. You just need the VCS. I have a VCS Starter Pack X6.1 and I use Jabber Video for Telepresence v4.4 :-)
Hope to help, please remember to rate the post if it does.
Kind regards,
- Adrian.

VCS starter pack support SX20?

Hi,
In Cisco VCS Starter Pack Express Deployement Guide 7.2, Appendix 3 say it support Movi/E20/Ex60/Ex90/MX200,
http://www.cisco.com/en/US/docs/telepresence/infrastructure/vcs/config_guide/Cisco_VCS_Expressway_Starter_Pack_Deployment_Guide_X7-2.pdf
But SX20 also SIP video devices, why VCS Starter Pack doesn't support SX20？

The data sheet might be informative as well:
http://www.cisco.com/en/US/prod/collateral/ps7060/ps11305/ps11315/ps11337/data_sheet_c78-697075.html
/jens

Replacement kit for cisco stater pack express

pls apart from having jabber on the TMS or Be6k, what replacement
kit has been put in place for the starter pack express.
client of mine requested for one but was given VCS control base
and its didn't achieve what it was meant to do.
papa eyibio

Hi Chad,
You don't need TMS to get Jabber Video for Telepresence (Movi) working. You just need the VCS. I have a VCS Starter Pack X6.1 and I use Jabber Video for Telepresence v4.4 :-)
Hope to help, please remember to rate the post if it does.
Kind regards,
- Adrian.

Ask the Expert: Deployment and Troubleshooting Cisco Unified Contact Center Express (UCCX) Deployments

With Anirudh Ramachandran and Abhiram Kramadhati
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about the latest advancements in Cisco UCCX (such as the integration of Cisco Social Miner to provide agent chat and better reporting using the Cisco Unified Intelligence Center), as well as the existing features of Historical Reporting, custom reporting using the historical database, Agent Email services, JTAPI integration with CUCM, and the HA over WAN cluster mechanism.
Anirudh Ramachandran is a customer support engineer at the Cisco Backbone Technical Assistance Center in Bangalore, India. Working in the Asia-Pacific time zone for the last two years, he focuses on Cisco Unified Contact Center Express issues and specializes in Linux, JTAPI/CTI integration, and UCCX system and database issues. He holds the CCNP Voice and UCCX Specialist certifications, and is also a Red Hat Certified Engineer. Anirudh writes tools and automates bug workarounds for UCCX in addition to working on TAC service requests, and currently has authored and co-authored seven such tools. Anirudh graduated from the National Institute of Technology Karnataka with a Bachelor of Technology in Computer Engineering.
Abhiram Kramadhati is an engineer with the Contact Center Backbone team in the Asia Pacific timezone. He has been working with UCCX since he started with Cisco 2 years ago. During his time at Cisco, he has built his expertise around UCCX Telephony applications, JTAPI integration, UCCX system behaviour, LDAP components and also UCCX as IPIVR in UCCE environments. He also works on other technologies including Unified Communications Manager and UCCE. He has been involved in many technical escalations in the region. Abhiram is a Telecommunications engineer from Bangalore, India.
Remember to use the rating system to let Anirudh and Abhiram know if you have received an adequate response.
They might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Collaboration, Voice and Video Contact Center subcommunity discussion forum shortly after the event. This event lasts through May 3, 2013. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

Hi Anthony,
Thanks for the question.
This is an interesting requirement, since the UCCX trigger's configuration is translated only to the Call Forward Busy External setting on the CUCM.
Trigger creation:
144768: Apr 22 21:54:23.789 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet.updateNewTrigger() - Creating a new Trigger :1234
144876: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet routePoint = 1234
144877: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet description = testt
144878: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet deviceName = testt
144879: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet devicePool = {1B1B9EB6-7803-11D3-BDF0-00108302EAD1}
144880: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet devicePoolName = Default
144881: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet callingSearchSpace =
144882: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet callingSearchSpaceName = None
144883: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet redirectCSS = default
144884: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet location = {29C5C1C4-8871-4D1E-8394-0B9181E8C54D}
144885: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet locationName = Hub_None
144886: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet partition =
144887: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet partitionName = None
144888: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet voiceMailProfile =
144889: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet voiceMailProfileName = None
144890: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet forwardBusyVM =
144891: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet forwardBusyDestination =
144892: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet forwardBusyCSS =
144893: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet forwardBusyCSSName = None
144953: Apr 22 21:54:23.913 IST %MADM-LIB_AXL-7-UNK:AXL-ExecutionCmd-569.CCMLineSOAPAdmin: try makeRequest() on AXL: 10.106.113.142, AXLUser: axl, AXLPassword: XXXXXX
144954: Apr 22 21:54:23.913 IST %MADM-LIB_AXL-7-UNK:CCMVersionSOAPAdmin.getAXLVersion():7.1
144955: Apr 22 21:54:23.913 IST %MADM-LIB_AXL-7-UNK:AXL-ExecutionCmd-569.CCMLineSOAPAdmin: makeRequest() - Start REQUEST ====================
144956: Apr 22 21:54:23.913 IST %MADM-LIB_AXL-7-UNK:POST /axl/ HTTP/1.1
Connection: keep-alive
Host: 10.106.113.142:8443
Authorization: Basic YXhsOmF4bA==
SOAPAction: "CUCM:DB ver=7.1"
Accept: text/*
Content-type: text/xml; charset="utf-8"
Cache-Control: no-cache
Pragma: no-cache
Content-length: 440
http://schemas.xmlsoap.org/soap/envelope/">MADM_5691234CRS Line descriptionCallPark
144957: Apr 22 21:54:23.913 IST %MADM-LIB_AXL-7-UNK:AXL-ExecutionCmd-569.CCMLineSOAPAdmin: makeRequest() - End REQUEST ==================
144958: Apr 22 21:54:23.914 IST %MADM-LIB_AXL-7-UNK:AXL-ExecutionCmd-569.CCMLineSOAPAdmin: getSocket: MADM_LIB_AXL_AXL_SOCKET_POOL-0-79[TLS_RSA_WITH_AES_128_CBC_SHA: Socket[addr=10.106.113.142,port=8443,localport=44913]]
144987: Apr 22 21:54:24.195 IST %MADM-LIB_AXL-7-UNK:AXL-ExecutionCmd-570.CCMCTIRoutePointSOAPAdmin: makeRequest() - Start REQUEST ====================
144988: Apr 22 21:54:24.195 IST %MADM-LIB_AXL-7-UNK:POST /axl/ HTTP/1.1
Connection: keep-alive
Host: 10.106.113.142:8443
Authorization: Basic YXhsOmF4bA==
SOAPAction: "CUCM:DB ver=7.1"
Accept: text/*
Content-type: text/xml; charset="utf-8"
Cache-Control: no-cache
Pragma: no-cache
Content-length: 839
http://schemas.xmlsoap.org/soap/envelope/">MADM_570testttesttCTI Route PointCTI Route PointCTI Route PointSCCPUserRing1000010000
144989: Apr 22 21:54:24.195 IST %MADM-LIB_AXL-7-UNK:AXL-ExecutionCmd-570.CCMCTIRoutePointSOAPAdmin: makeRequest() - End REQUEST ==================
145014: Apr 22 21:54:24.647 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerUtil.createRPAndLineOnCCM() - CTI RP created.
145015: Apr 22 21:54:24.647 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerUtil.createRPAndLineOnCCM() - Created a Route Point = 1234
As you would aready know, the UCCX will send an AXL request (within the SOAP envelope) to the CUCM to create this RP. Looking at the existing code, there does not seem to be a method where we are differentiating between CFB_internal and CFB_external while sending this request.
We have taken this as an enhancement request and also spoken to the business unit about the same. It has been added to the roadmap, we will reach out to you offline to understand the business case so that the process can be expedited if needed.
Keep the questions coming
Cheers,
Abhiram Kramadhati

Attaching Second Pool to Trusted Application for Cisco VCS

I have completed the Cisco VCS to Lync 2013 integration found here but needless to say, the guide
is very much lacking in clarity on the Lync end and doesn't take larger deployments into consideration; or I'm just missing something.
Most of the document thinks of Lync as a single pool entity but in my case, we have two pools on campus. My question is as follows:
Can I use DNS to trick the Lync topology builder into thinking there is an alternate device that can be assigned to a trusted application?

Integration and communication between Lync 2013 and Cisco Voice Communication Server, in conjunction with Cisco Tandberg room units.
I wasn't aware of the change taking place site wide and assumed that since the application lists and only accepts my Pool1 as a next hop that the static line between the two could only travel server to server (pool).
Video initiation works from Pool1 to Cisco and vice versa. Video integration between Pool2 and Cisco will only initialize if started by the Cisco endpoint dialing said Lync client. Presence information (provided by Jabber) works for users in
Lync Pool1 but not in Pool2.

Easy Question: Illegal Start of Expression

This is a ridiculously easy question... but I am having trouble with it...
Anyway, here is the line of code that is giving me trouble:
jButtons = {{jButton1, jButton5, jButton9, jButton13},
{jButton2, jButton6, jButton10, jButton14},
{jButton3, jButton7, jButton11, jButton15},
{jButton4, jButton8, jButton12, jButton16}};
        That's it. jButton1 through jButton16 are all jButton objects (for a GUI). jButtons is an array (4 by 4) of jButton. All are global variables, the buttons are all initilized (in fact, that was the problem I had before, and why I need to put this here: otherwise I get a null pointer exception).
Surprisingly, such a simple line of code causes TONS of errors to occur. To save space, {...} * 2 means that the exception occurs twice in a row, errors are separated by comma's.
{ Illegal Start of Expression, {Not a statement, ; required} * 2} * 4, Empty statement
A similar statement (int[] test = {{1,2,3},{4,5,6}};) works perfectly fine.
Please help, doing this will reduce the size of my code to about a third of the size of the code. And then I can laugh in the faces of those people who say that I write long, and in-efficient code! MWHAHAHAHAHAHA!!
However, I will keep at it, and Murphy's Law states I will find a solution 10 seconds after posting. If I do, I will edit this post, and tell you guys the answer ;)
[Edit]In case you are wondering... all my other code is correct. Here is the adjacent 3 methods:
private void jButton16ActionPerformed(java.awt.event.ActionEvent evt) {
    ButtonClick(3,3);
    // Variables declaration - do not modify
    private javax.swing.JButton jButton1;
    private javax.swing.JButton jButton10;
    private javax.swing.JButton jButton11;
    private javax.swing.JButton jButton12;
    private javax.swing.JButton jButton13;
    private javax.swing.JButton jButton14;
    private javax.swing.JButton jButton15;
    private javax.swing.JButton jButton16;
    private javax.swing.JButton jButton17;
    private javax.swing.JButton jButton2;
    private javax.swing.JButton jButton3;
    private javax.swing.JButton jButton4;
    private javax.swing.JButton jButton5;
    private javax.swing.JButton jButton6;
    private javax.swing.JButton jButton7;
    private javax.swing.JButton jButton8;
    private javax.swing.JButton jButton9;
    private javax.swing.JLabel jLabel1;
    // End of variables declaration
     * @param args the command line arguments
    public static void main(String args[])
        jButtons = {{jButton1, jButton5, jButton9, jButton13},
{jButton2, jButton6, jButton10, jButton14},
{jButton3, jButton7, jButton11, jButton15},
{jButton4, jButton8, jButton12, jButton16}};
        int[][] test = {{1,2,3},{4,5,6}};
        java.awt.EventQueue.invokeLater(new Runnable() {
            public void run() {
                new GameWindow().setVisible(true);
    String[] row1 = {"1", "5", "9", "13"};
    String[] row2 = {"2", "6", "10", "14"};
    String[] row3 = {"3", "7", "11", "15"};
    String[] row4 = {"4", "8", "12", ""};
    String[][] labels = {row1, row2, row3, row4};
    int blankX = 3;
    int blankY = 3;
    static javax.swing.JButton[][] jButtons;
    private void DisableAll()
        for (int looperX = 0; looperX < 4; looperX++)
            for (int looperY = 0; looperY < 4; looperY++)
                jButtons[looperX][looperY].setEnabled(false);
    Edited by: circularSquare on Oct 13, 2008 5:49 PM
Edited by: circularSquare on Oct 13, 2008 5:52 PM

You can only initialise an array like that when you declare it at the same time. Otherwise you have to do as suggested above.
int[] numbers = {1,2,3,4}; //ok
int[] numbers;
numbers = {1,2,3,4}; // not ok

Illegal Start of Expression

need some help figuring this out. When I try to compile it says:
compile:
    [mkdir] Created dir: D:\sk\hiptop-sdk\examples\clock\work\2.3\classes
    [javac] Compiling 5 source files to D:\sk\hiptop-sdk\examples\clock\work\2.3
\classes
    [javac] D:\sk\hiptop-sdk\examples\clock\work\2.3\source\com\loo432\clock\Mai
nWindow.java:62: illegal start of expression
    [javac]                             public static void recieveEvent() {
    [javac]                                 ^
    [javac] 1 errorHere's my code
package com.loo432.clock;
import danger.app.Application;
import danger.app.Event;
import danger.ui.Color;
import danger.ui.Font;
import danger.ui.Menu;
import danger.ui.Pen;
import danger.ui.Rect;
import danger.ui.ScreenWindow;
import danger.util.DEBUG;
* Implements the main window class.
class MainWindow
          extends ScreenWindow
          implements Resources, Commands {
     //*     --------------------     clockWindow
     public MainWindow() {
     //* -------------------- adjustActionMenuState
     public void adjustActionMenuState(Menu hwMenu) {
          //Menu hwMenu = getActionMenu();
          hwMenu.removeAllItems();
          hwMenu.addFromResource(Application.getCurrentApp().getResources(), ID_MENU_CLOCK, this);
     //*     --------------------     paint
     public void paint(Pen inPen) {
          Rect bounds = getBounds();
          Font font = Font.findBoldSystemFont();
          String message = Application.getCurrentApp().getString(ID_STRING_CLOCK);
          clear(inPen);
          inPen.setColor(Color.BLACK);
          inPen.drawRect(bounds);
          inPen.setFont(font);
          inPen.drawText((bounds.getWidth() -
                    font.getWidth(message)) / 2,
                    (bounds.getHeight() -
                    (font.getAscent() + font.getDescent())) / 2,
                    message);
     //*     --------------------     receiveEvent
      * Handles events. Called automatically whenever the application
      * receives an event.
     public boolean receiveEvent(Event e) {
          switch (e.type) {
               case EVENT_ONE:
                    public static void recieveEvent(String[] arguments) {
        // get current time and date
        Calendar now = Calendar.getInstance();
        int hour = now.get(Calendar.HOUR_OF_DAY);
        int minute = now.get(Calendar.MINUTE);
        int month = now.get(Calendar.MONTH) + 1;
        int day = now.get(Calendar.DAY_OF_MONTH);
        int year = now.get(Calendar.YEAR);
        // display greeting
        if (hour < 12)
            System.out.println("Good morning.\n");
        else if (hour < 17)
            System.out.println("Good afternoon.\n");
        else
            System.out.println("Good evening.\n");
        // begin time message by showing the minutes
        System.out.print("It's");
        if (minute != 0) {
            System.out.print(" " + minute + " ");
            System.out.print( (minute != 1) ? "minutes" :
                "minute");
            System.out.print(" past");
        // display the hour
        System.out.print(" ");
        System.out.print( (hour > 12) ? (hour - 12) : hour );
        System.out.print(" o'clock on ");
        // display the name of the month
        switch (month) {
            case (1):
                System.out.print("January");
                break;
            case (2):
                System.out.print("February");
                break;
            case (3):
                System.out.print("March");
                break;
            case (4):
                System.out.print("April");
                break;
            case (5):
                System.out.print("May");
                break;
            case (6):
                System.out.print("June");
                break;
            case (7):
                System.out.print("July");
                break;
            case (8):
                System.out.print("August");
                break;
            case (9):
                System.out.print("September");
                break;
            case (10):
                System.out.print("October");
                break;
            case (11):
                System.out.print("November");
                break;
            case (12):
                System.out.print("December");
        // display the date and year
        System.out.println(" " + day + ", " + year + ".");
                    DEBUG.p("clock: Received kCmd_One");
                    return true;
               case EVENT_TWO:
                    // Todo: Insert code here...
                    DEBUG.p("clock: Received kCmd_Two");
                    return true;
          return super.receiveEvent(e);
//*     --------------------     eventWidgetDown
     public boolean eventWidgetDown(int inWhichWidget, Event inEvent) {
          switch (inWhichWidget) {
               case Event.DEVICE_WHEEL:
                    break;
               case Event.DEVICE_MULTIPLE_WHEEL:
                    break;
               case Event.DEVICE_WHEEL_BUTTON:
                    break;
               case Event.DEVICE_ARROW_UP:
                    break;
               case Event.DEVICE_ARROW_DOWN:
                    break;
               case Event.DEVICE_ARROW_LEFT:
                    break;
               case Event.DEVICE_ARROW_RIGHT:
                    break;
               case Event.DEVICE_BUTTON_JUMP:
                    // Always make sure to call super.eventWidgetUp for this control so the system
                    // can execute the correct behavior (returning to the Jump screen with phone selected).
                    break;
          return super.eventWidgetDown(inWhichWidget, inEvent);
     //*     --------------------     eventWidgetUp
     public boolean eventWidgetUp(int inWhichWidget, Event inEvent) {
          switch (inWhichWidget) {
               case Event.DEVICE_WHEEL:
                    break;
               case Event.DEVICE_MULTIPLE_WHEEL:
                    break;
               case Event.DEVICE_WHEEL_BUTTON:
                    break;
               case Event.DEVICE_ARROW_UP:
                    break;
               case Event.DEVICE_ARROW_DOWN:
                    break;
               case Event.DEVICE_ARROW_LEFT:
                    break;
               case Event.DEVICE_ARROW_RIGHT:
                    break;
                         This demonstrates how to use a control from Sidekick2 in a way that is still compatible
                         with original Sidekick devices. We implement the DEVICE_BUTTON_CANCEL event which is
                         defined in the Sidekick2Events.java file. On original Sidekick devices, this event is
                         never sent. On Sidekick2 devices, you will get this event and should handle it appropriately.
               case Hiptop2Events.DEVICE_BUTTON_CANCEL:
                    Application.getCurrentApp().returnToLauncher();
                    return true;
               case Event.DEVICE_BUTTON_BACK:
                    Application.getCurrentApp().returnToLauncher();
                    return true;
               case Event.DEVICE_BUTTON_JUMP:
                    // Always make sure to call super.eventWidgetUp for this control so the system
                    // can execute the correct behavior (returning to the Jump screen with phone selected).
                    break;
          return super.eventWidgetUp(inWhichWidget, inEvent);
}

The compiler is already telling you exactly where the error is:
[javac] D:\sk\hiptop-sdk\examples\clock\work\2.3\source\com\loo432\clock\MainWindow.java:62: illegal start of expression
[javac] public static void recieveEvent() {
[javac] ^
[javac] 1 errorIt's saying that on line 62 of MainWindow.java, you have an illegal start of expression, and it's showing you exactly the line of code that's causing it.
The fix is to stop doing what you're doing, because it's not valid Java. How you do that depends on what you're trying to accomplish with that particular line of code, which is what I was asking before.

Applet has illegal start of expression at public VNCViewer() method{ )

package viewer;
import java.awt.Color;
import java.awt.Graphics;
import java.awt.Image;
import java.awt.Label;
public class VNCViewer extends java.applet.Applet implements Runnable
public static final String version = "4.1";
public static final String about1 = "VNC Viewer Free Edition "+version;
public static final String about2 = "Copyright (C) 2002-2005 RealVNC Ltd.";
public static final String about3 = ("See http://www.realvnc.com for "+
                                       "information on VNC.");
public static final String aboutText = about1+"\n"+about2+"\n"+about3;
public static void main(String[] argv) {
    VNCViewer viewer = new VNCViewer(argv);
    viewer.start();
public VNCViewer(String[] argv) {
    applet = false;
    // Override defaults with command-line options
    for (int i = 0; i < argv.length; i++) {
      if (argv.equalsIgnoreCase("-log")) {
if (++i >= argv.length) usage();
System.err.println("Log setting: "+argv[i]);
rfb.LogWriter.setLogParams(argv[i]);
continue;
if (rfb.Configuration.setParam(argv[i]))
continue;
if (argv[i].charAt(0) == '-') {
if (i+1 < argv.length) {
if (rfb.Configuration.setParam(argv[i].substring(1), argv[i+1])) {
i++;
continue;
usage();
if (vncServerName.getValue() != null)
usage();
vncServerName.setParam(argv[i]);
public static void usage() {
String usage = ("\nusage: vncviewer [options/parameters] "+
"[host:displayNum] [options/parameters]\n"+
//" vncviewer [options/parameters] -listen [port] "+
//"[options/parameters]\n"+
"\n"+
"Options:\n"+
" -log <level> configure logging level\n"+
"\n"+
"Parameters can be turned on with -<param> or off with "+
"-<param>=0\n"+
"Parameters which take a value can be specified as "+
"-<param> <value>\n"+
"Other valid forms are <param>=<value> -<param>=<value> "+
"--<param>=<value>\n"+
"Parameter names are case-insensitive. The parameters "+
"are:\n\n"+
rfb.Configuration.listParams());
//System.err.print(usage);
//System.exit(1);
//Illegal Start of Expression is here...
public VNCViewer() {
applet = true;
firstApplet = true;
public static void newViewer(VNCViewer oldViewer) {
VNCViewer viewer = new VNCViewer();
viewer.applet = oldViewer.applet;
viewer.firstApplet = false;
viewer.start();
public void init() {
vlog.debug("init called");
setBackground(Color.white);
logo = getImage(getDocumentBase(), "logo150x150.gif");
public void start() {
vlog.debug("start called");
nViewers++;
if (firstApplet) {
alwaysShowServerDialog.setParam(true);
rfb.Configuration.readAppletParams(this);
String host = getCodeBase().getHost();
if (vncServerName.getValue() == null && vncServerPort.getValue() != 0) {
int port = vncServerPort.getValue();
vncServerName.setParam(host + ((port >= 5900 && port <= 5999)
? (":"+(port-5900))
: ("::"+port)));
thread = new Thread(this);
thread.start();
public void paint(Graphics g) {
g.drawImage(logo, 0, 0, this);
int h = logo.getHeight(this)+20;
g.drawString(about1, 0, h);
h += g.getFontMetrics().getHeight();
g.drawString(about2, 0, h);
h += g.getFontMetrics().getHeight();
g.drawString(about3, 0, h);
public void run() {
CConn cc = null;
try {
cc = new CConn(this);
if (cc.init(null, vncServerName.getValue(),
alwaysShowServerDialog.getValue())) {
while (true)
cc.processMsg();
} catch (rdr.EndOfStream e) {
vlog.info(e.toString());
} catch (Exception e) {
if (cc != null) cc.removeWindow();
if (cc == null || !cc.shuttingDown) {
e.printStackTrace();
new MessageBox(e.toString());
if (cc != null) cc.removeWindow();
nViewers--;
if (!applet && nViewers == 0) {
System.exit(0);
rfb.BoolParameter fastCopyRect
= new rfb.BoolParameter("FastCopyRect",
"Use fast CopyRect - turn this off if you get "+
"screen corruption when copying from off-screen",
true);
rfb.BoolParameter useLocalCursor
= new rfb.BoolParameter("UseLocalCursor",
"Render the mouse cursor locally", true);
rfb.BoolParameter autoSelect
= new rfb.BoolParameter("AutoSelect",
"Auto select pixel format and encoding", true);
rfb.BoolParameter fullColour
= new rfb.BoolParameter("FullColour",
"Use full colour - otherwise 6-bit colour is used "+
"until AutoSelect decides the link is fast enough",
false);
rfb.AliasParameter fullColor
= new rfb.AliasParameter("FullColor", "Alias for FullColour", fullColour);
rfb.StringParameter preferredEncoding
= new rfb.StringParameter("PreferredEncoding",
"Preferred encoding to use (ZRLE, hextile or"+
" raw) - implies AutoSelect=0", null);
rfb.BoolParameter viewOnly
= new rfb.BoolParameter("ViewOnly", "Don't send any mouse or keyboard "+
"events to the server", false);
rfb.BoolParameter shared
= new rfb.BoolParameter("Shared", "Don't disconnect other viewers upon "+
"connection - share the desktop instead", false);
rfb.BoolParameter acceptClipboard
= new rfb.BoolParameter("AcceptClipboard",
"Accept clipboard changes from the server", true);
rfb.BoolParameter sendClipboard
= new rfb.BoolParameter("SendClipboard",
"Send clipboard changes to the server", true);
rfb.BoolParameter alwaysShowServerDialog
= new rfb.BoolParameter("AlwaysShowServerDialog",
"Always show the server dialog even if a server "+
"has been specified in an applet parameter or on "+
"the command line", false);
rfb.StringParameter vncServerName
= new rfb.StringParameter("Server",
"The VNC server <host>[:<dpyNum>] or "+
"<host>::<port>", null);
rfb.IntParameter vncServerPort
= new rfb.IntParameter("Port",
"The VNC server's port number, assuming it is on "+
"the host from which the applet was downloaded", 0);
Thread thread;
boolean applet, firstApplet;
Image logo;
Label versionLabel;

Looks like you have at least two missing "}"
You have commented out one that you seem to need, right at the error.

Updating error when updating creative zen stone with Creative ZEN Stone Starter Pack 1.10

Im trying to update my zen stone(which im so glad i bought)with the update software app(new starter pack) that was released oct 22 07 ut am getting string errors.First i tried using the update software in media lite and i get string errors.
i quote : string id 2225 not found plus string id 2208 not found.
I tried installing a couple of time with no apps open and i get the same error. I also tried dloading the app from creative support site myself and when i try install it i get the same error.
The q Is there a problem with the new update or is it my pc.
I am using XP professional:52 Ram.
My current software version is .06.0.
The file im trying to update is ZENStone_PCApp_CLE_ L6_0_08(4.64 MB)
Id appreciate anyones feedback on this as id like to keep my player uptodate when it comes to critical updates like this.

Try going into "Control Panel->Administrati've tools" and clicking on "Computer Management". Find "disk management" in the left pane and click it. Your Stone should be in the right somewhere. I think you need to right click, then "choose dri've letter and paths" and give it a dri've letter with the "add" button. Let us know if that works.

Compile error "illegal start of expression"

ok. so i have to make methods for a scrabble calculator applet, and just can't seem to get it right. this is my code:
import java.awt.*;
import java.awt.event.*;
import javax.swing.*;
public class scrabbleScore extends JApplet
    implements ActionListener
     * Make a text box
    private JPanel display;
    private JTextField word;
    private JLabel number;
    private JLabel d;
    String s = "Type word here, then hit Enter";
    String e = "|";
    String f, c = " ";
    int scr = 0;
    String str[] = {"A", "B", "C", "D", "E", "F", "G", "H", "I", "J", "K", "L", "M", "N", "O", "P", "Q", "R", "S", "T", "U", "V", "W", "X", "Y", "Z"};
    int score[] = {1, 3, 3, 2, 1, 4, 2, 4, 1, 8, 5, 1, 3, 1, 3, 3, 10, 1, 1, 1, 1, 4, 4, 8, 4, 10};
    public void init(){
        //Make text box
        word = new JTextField (
                    "Type word here, then hit Enter", 20);
        word.setBackground(Color.white);
        word.setEditable(true);
        word.addActionListener(this);
        word.selectAll();
        word.requestFocus();
        //Draw the # box
        number = new JLabel("# Appears here");
        d = new JLabel("Letter values appear here");
        //Draw the pane
        Container c = getContentPane();
        c.setLayout(new FlowLayout());
        c.add(word);
        c.add(d);
        c.add(number);
    public void actionPerformed(ActionEvent e){
         * check if word has text
        JTextField word = (JTextField)e.getSource();
        String w = word.getText();
        w = w.toUpperCase();
        w = w.trim();
        if (validateData(w) == true) {
            JOptionPane.showMessageDialog(this,
                "You have not entered a valid word", "Error", JOptionPane.ERROR_MESSAGE);
        else {
            d.setText(wordValue(w));
            number.setText("|| Value = " + computeScore(w) + " ||");
        Boolean validateData(String w){
            while (w.compareToIgnoreCase(s) != 0) {
                return false;
            return true;
    //Method computeScore(String word)
    String computeScore(String w){
         *Put word in an array
        String wrd[] = new String[w.length()];
        for (int i = 0; i < w.length(); i++) {
            wrd[i] = w.charAt(i) + "";
        for (int i = 0; i < wrd.length; i++) {
            String y = wrd;
int k = y.getValue();
scr += score[k];
public int getValue(String y) {
int num = 0;
String z = str[num];
while (y.compareTo(z) != 0) {
num++;
z = str[num];
return num;
//Return v to set text
String v = scr + "";
scr = 0;
return v;
String wordValue(String w){
char wrd[] = new char[w.length()];
for (int i = 0; i < w.length(); i++) {
wrd[i] = w.charAt(i);
for (int i = 0; i < wrd.length; i++) {
int value = Character.getNumericValue(wrd[i]);
value -= 10;
String a = " " + wrd[i] + " ";
c = "|" + a + "= " + score[value] + "|";
e = e + c;
f = e + "| ==>";
c = "";
e = "|";
return f;
}and i get an "illegal start or expression" compile error at the line public int getValue(String y). Does anyone know how i could fix this?

Just so you guys can see it if you want to, here's my finished code:
import java.awt.*;
import java.awt.event.*;
import javax.swing.*;
public class scrabbleScore extends JApplet
    implements ActionListener
     * Make a text box
    private JPanel display;
    private JTextField word;
    private JLabel number;
    private JLabel d;
    String s = "Type word here, then hit Enter";
    String e = "|";
    String f, c = " ";
    int scr = 0;
    String str[] = {"A", "B", "C", "D", "E", "F", "G", "H", "I", "J", "K", "L", "M", "N", "O", "P", "Q", "R", "S", "T", "U", "V", "W", "X", "Y", "Z"};
    int score[] = {1, 3, 3, 2, 1, 4, 2, 4, 1, 8, 5, 1, 3, 1, 3, 3, 10, 1, 1, 1, 1, 4, 4, 8, 4, 10};
    public void init(){
        //Make text box
        word = new JTextField (
                    "Type word here, then hit Enter", 20);
        word.setBackground(Color.white);
        word.setEditable(true);
        word.addActionListener(this);
        word.selectAll();
        word.requestFocus();
        //Draw the # box
        number = new JLabel("# Appears here");
        d = new JLabel("Letter values appear here");
        //Draw the pane
        Container c = getContentPane();
        c.setLayout(new FlowLayout());
        c.add(word);
        c.add(d);
        c.add(number);
    public void actionPerformed(ActionEvent e){
         * check if word has text
        JTextField word = (JTextField)e.getSource();
        String w = word.getText();
        w = w.toUpperCase();
        w = w.trim();
        if (validateData(w) == true) {
            JOptionPane.showMessageDialog(this,
                "You have not entered a valid word", "Error", JOptionPane.ERROR_MESSAGE);
        else {
            String[] wrd = makeArray(w);
            d.setText(wordValue(w, wrd));
            number.setText("|| Value = " + computeScore(w, wrd) + " ||");
            resetValues();
        Boolean validateData(String w){
            while (w.compareToIgnoreCase(s) != 0) {
                return false;
            return true;
    //Method getValue
    int getValue(String y) {
        int num = 0;
        String z = str[num];
        while (y.compareTo(z) != 0) {
            num++;
            z = str[num];
        return num;
    //Method makeArray
    String[] makeArray(String w) {
        String wrd[] = new String[w.length()];
        for (int i = 0; i < w.length(); i++) {
            wrd[i] = w.charAt(i) + "";
           return wrd;
    //method makeLetterValues
    String makeLetterValues(String[] wrd, int i, int value) {
        String a = " " + wrd[i] + " ";
        c = "|" + a + "= " + score[value] + "|";
        e = e + c;
        return e;
    //method resetValues
    void resetValues() {
        c = "";
        e = "|";
        scr = 0;
    //Method computeScore(String word)
    String computeScore(String w, String[] wrd){
        //get score
        for (int i = 0; i < wrd.length; i++) {
            String y = wrd;
int k = getValue(y);
scr += score[k];
//Return v to set text
String v = scr + "";
return v;
//method wordValue
String wordValue(String w, String[] wrd){
//make letter value string
for (int i = 0; i < wrd.length; i++) {
int value = getValue(wrd[i]);
String e = makeLetterValues(wrd, i, value);
f = e + "| ==>";
return f;

Live cam sync detected by Win XP but not detect by "Live! Cam Sync (VF0520) Starter Pack"

When I connect cam to my USB port It is detected by the system and working properly when running from My computer(USB Image Device #2). But when I am installing the software "Creative Live! Cam Sync (VF0520) Starter Pack 2.00.18" then it says "Setup is unable to detect a supported product on your system".
When I connect the cam first time to the system It create instance (USB Image Device) in my computer and works fine and software was also installed to the system.Then I ran my software it shows parental control image and did not detect any image then I plug-out cam from the usb port and then plug-into different usb port the new instance(USB image Device #2) after this software not detect the camera. I uninstall the software then I trying to reinstall again but It not detect the camera and shows error "Setup is unable to detect a supported product on your system" while my cam is attached to the usb port.
Hope you understand my problem. Thanks in advance.
I used Windows XP professional service pack 2

buddy, sorry but i have bad news for u .... i had the same problem .... i contacted the customer support and they kept tossing me around between tham asking me to do this and that and the other thing and none of them worked .... ok .... i had to exchange the cam from where i bought it .... the replacement workd for two days .... and then broke off again the same way the first one did .... its cheaply manufactured cam is what it is all about .... i contacted them again .... anyway the last email they sent me saying that they had escalated the problem for more investigation and i did not hear anything from them till now .... and by the way it doesnt matter what operating system u r using .... i used on windows 7 and xp sp3

Error: illegal start of expression

Hi, when I compile my program, I get an error that says
"A6Q1.java:96:illegal start of expression
public static int IndexOf(int comma) "
and ^ points to the p in public.
Here is a copy of the program (CSI1100 is a class that enables the read-in from the keyboard)
import java.io.* ;
class A6Q1
public static void main (String[] args) throws IOException
// DECLARE VARIABLES/DATA DICTIONARY
     String FullName;     // the string with the full name
     char [] NameArray;     // GIVEN: an array with the full name
     String Abbreviated;     // RESULT: the abbreviated name
// READ IN GIVENS
     System.out.println("Please enter your full name in the format shown, then press ENTER:");
     System.out.println("<Family name>, <Given name 1> <Given name 2> ...");
     NameArray = CSI1100.readCharLine();
// BODY OF ALGORITHM
     FullName = new String( NameArray );
     Abbreviated = abbreviate(FullName);
// PRINT OUT RESULTS AND MODIFIEDS
     System.out.println(Abbreviated);
// Definitions for the methods used by main go here.
     // METHOD: abbreviate, which will abbreviate people's names from
     // <Family name>, <Given name 1> <Given name 2> ... to
     // <Family name>, <Initial1>. Initial2>. ..., where the full name is given
public static String abbreviate(String FullName)
     // DECLARE VARIABLES/DATA DICTIONARY
     int Icomma;          // the index at which the comma occurs
     int Ispace;          // the index at which a space occurs
     String Abbreviated;     // the returned result
     int comma;          // the unicode value of a comma
     int space;          // the unicode value of a space
     // BODY OF ALGORITHM
     comma = (int) ',';
     space = (int) ' ';
     Icomma = IndexOf(comma);
     Abbreviated = FullName.substring(0, Icomma+1);
     Ispace = Icomma + 2;
     Abbreviated = Abbreviated + " " + FullName.charAt(Ispace) + ".";
     Ispace = IndexOf2(space, Ispace);
     while (Ispace > (-1))
     if (((int) Ispace) != ((int) Ispace) + 1)
     Ispace = Ispace + 1;
     Abbreviated = Abbreviated + " " + FullName.charAt(Ispace) + ".";
     else
     Ispace = Ispace + 1;
     // RETURN RESULT
     return Abbreviated;
public static int IndexOf(int comma)
     int Icomma;     // the index at which the comma occurs
     FullName.charAt(Icomma) = comma;
     return Icomma;
public static int IndexOf2(int space, int Ispace)
     int Icomma;     // the index at which the comma occurs
     int end = -1;     // if there is no comma
     FullName.charAt(Ispace) = space;
     if (Ispace >= Icomma)
     return Ispace;
     else
     return end; //do nothing
}}

I'd guess you're missing a } somewhere in there. I'm not going to try checking, because I'm not good at matching up braces which are all aligned on the left. (Hint: in future, when posting code wrap it in [code] ).

Illegal start of expression problem

In my app I' creating an action listener to check for the click of a button, but this is my first try with an action listener and i'm having a few issues. I'll give you the part of the program that goes before where I get the error.
import javax.swing.SpringLayout;
import javax.swing.JButton;
import javax.swing.JFrame;
import javax.swing.JLabel;
import javax.swing.JTextField;
import java.awt.Container;
import java.awt.Toolkit;
import java.awt.Dimension;
import java.awt.event.ActionEvent;
import java.awt.event.ActionListener;
public class BattleSystem implements ActionListener {
    private static void createAndShowGUI() {
         int number = 10;
         int secondNumber = 5;
        //Make sure we have nice window decorations.
        JFrame.setDefaultLookAndFeelDecorated(true);
        //Create and set up the window.
        JFrame frame = new JFrame("System");
        Toolkit theKit = frame.getToolkit();
        Dimension wndSize = theKit.getScreenSize();
        frame.setBounds(wndSize.width/4, wndSize.height/4,
                            wndSize.width/4, wndSize.width/4);
        frame.setDefaultCloseOperation(JFrame.EXIT_ON_CLOSE);
        //Set up the content pane.
        Container contentPane = frame.getContentPane();
        SpringLayout layout = new SpringLayout();
        contentPane.setLayout(layout);
        //Buttons
        JButton attack = new JButton("Clcik here!");
        attack.addActionListener(this);
        //Health Labels
        JLabel label = new JLabel("Number 1: " + number);
        JLabel eLabel = new JLabel("Number 2: " + secondNumber);
        //Handle Button Events
        public void actionPerformed(ActionEvent e) {
             number--;
             secondNumber--;
        }It gives me the error illegal start of expression at this line:
public void actionPerformed(ActionEvent e) {
How can I get this to work?
On a differnt question how can I stop the user being able to resize the application window?
Finally, can you depot Java Applications (not Applets) or do they ahve to be an applet to use them outside the compiler?

where i come from we say
"this just ain't right"
but i understand that you are new to java.
if you don't understand the modifications then you will have some
problems. you need to go through the problems one by one.
the modifications fix compiler errors but that doesn't mean it will work.
I think you have had bad advice in the past. after you think about it,
then if you have specific questions, then post applicable code and
tell us what the problem is and if it is due to compiler error or
runtime exception. give appropriate output.
public class BattleSystem implements ActionListener {
    private int health;//modified
    private int enemyHealth;//modified
    public BattleSystem(){
        health = 10; //added
         enemyHealth = 5;//added
    private static void createAndShowGUI() {
        BattleSystem bs = new BattleSystem();//added
         //health = 10; deleted
         //enemyHealth = 5;deleted
        //Make sure we have nice window decorations.
        JFrame.setDefaultLookAndFeelDecorated(true);
        //Create and set up the window.
        JFrame frame = new JFrame("Battle System");
        Toolkit theKit = frame.getToolkit();
        Dimension wndSize = theKit.getScreenSize();
        frame.setBounds(wndSize.width/4, wndSize.height/4,
                            wndSize.width/4, wndSize.width/4);
        frame.setDefaultCloseOperation(JFrame.EXIT_ON_CLOSE);
        //Buttons
        JButton attack = new JButton("Attack!");
        attack.addActionListener(bs);//modified
        //Health Labels
        JLabel healthLabel = new JLabel("Health: " + bs.health);//modified
        JLabel eHealthLabel = new JLabel("Enemy Health: " + bs.enemyHealth);//modified
        //Set up the content pane.
        Container contentPane = frame.getContentPane();
        SpringLayout layout = new SpringLayout();
        contentPane.setLayout(layout);
        //Add the labels to the frame
        contentPane.add(healthLabel);
        contentPane.add(eHealthLabel);
        contentPane.add(attack);
        //Adjust constraints for the eHealthLabel so its pos is 145,0
          layout.putConstraint(SpringLayout.WEST, eHealthLabel,
                     145,
                     SpringLayout.WEST, contentPane);
          layout.putConstraint(SpringLayout.NORTH, eHealthLabel,
                     0,
                     SpringLayout.NORTH, contentPane);
          //Adjust constraints for the Attack so its pos is 145,0
          layout.putConstraint(SpringLayout.WEST, attack,
                     0,
                     SpringLayout.WEST, contentPane);
          layout.putConstraint(SpringLayout.NORTH, attack,
                     25,
                     SpringLayout.NORTH, contentPane);
        //Display the window.
        frame.setVisible(true);
        //Handle Button Events
        public void actionPerformed(ActionEvent e) {
             health--;
             enemyHealth--;
    public static void main(String[] args) {
        //Runs the program securely and shows GUI
        javax.swing.SwingUtilities.invokeLater(new Runnable() {
            public void run() {
                createAndShowGUI();
}

Ask the Expert: Cisco Unified Contact Center Express (UCCX) Version 10.0 - Upgrade, Migration, and New Features Overview

With Abhiram Kramadhati
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about the upgrade, migration methods, and new features of the latest released Version 10.0 of Cisco Unified Contact Center Express (UCCX) with Cisco expert Abhiram Kramadhati.
Abhiram will address the following on the latest release of Cisco UCCX Version 10.0:
Installation
Upgrade from previous versions - both Linux and Windows
Migration from MCS to Cisco UCS environment - Different methods and best practices
New features - Overview and limitations
This discussion will center on install and upgrade best practices, changes in hardware support, and migration methods from MCS to Cisco UCS. He can also briefly discuss the new features introduced in 10.0. The discussion focuses the latest versions, but queries about general Cisco UCCX topics can be addressed too if time allows.
Abhiram Kramadhati is an engineer with the Contact Center Backbone group. He has been working with Cisco UCCX since he joined Cisco. During two years at Cisco, he has built his expertise around Cisco UCCX telephony applications, Java Telephony API (JTAPI) integration, Cisco UCCX system behavior, LDAP components, and Cisco UCCX as IP interactive voice response in Unified Contact Center Enterprise (UCCE) environments. He also works on other technologies, including Unified Communications Manager and UCCE. He has been involved in many technical escalations in the Asia Pacific region. Abhiram also holds a CCIE in voice (40065).
For more details about this topic, refer to the recently published Tech-Talk Video and Blog.
Remember to use the rating system to let Abhiram know if you have received an adequate response.
Abhiram might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation in the Voice, Video, and Collaboration community, sub-community, Contact Center discussion forum shortly after the event. This event lasts through January 31, 2014. Visit this forum often to view responses to your questions and the questions of other community members.

Hi Anurag,
Thanks for your questions.
1:Is there change in DB architecture as CUIC is the only option as compared to previous linux version UCCX ?
I assume this is from the tables regarding historical data. The database schema essentially remains the same since UCCX 9.0 had CUIC too and we had a seperate DB Space for CUIC and we still continue with that. The traditional historical tables remain and the replication process remains the same too.
2:Is there any version change for Linux OS used as VOS,
The Linux version is Red Hat Linux 5. To be precise:
[root@uccx10pub /]# cat etc/redhat-release
Red Hat Enterprise Linux Server release 5.7 (Tikanga)
3:Is there any API architecture change in UCCX 10 from previous releases ?
I can answer this more of an overview. The only enhancement in the API side is the introduction of REST API step in the script editor. You can now make REST calls from the script and this ofcourse opens up a whole new world of possiblities.
4:Since from UCCX 10 , we can only use either CAD or Finnesse at one time, whats the impact of changing this after some time in production, let say , i used CAD for 2 months and then i decided to move to Finesse, whats the impact ? or is it a smooth change as switching CUIC and HRC in previoius release ?
For the scenario you mentioned, there is absolutely no problem. The point to note is that the Finesse services are activated/deactivated but the CAD desktop services are ALWAYS running. The only condition to keep in mind is that you can use ONLY ONE type of agent desktop at any time. Also if Finesse is not used and CAD operations are used extensively, it is advisable to shutdown the Finesse service.
5:Is 3rd Party UCS hardware supported by UCCX 10 instead of using Cisco manufactured UCS , can i use HP hardware for Virtualisation ?
Yes, it can be used. This is something called as "Third party specs based specification". The most important things seen for compatibility are:
Inter CPU Model
It it is on thVMWare Hardware Compatibilty List
You can get more information about this on the "Can I use this server?" section of UC Virtualized Hardware page:
http://docwiki.cisco.com/wiki/UC_Virtualization_Supported_Hardware#.22Can_I_use_this_server.3F.22
6:Is Host name change supported?
Yes, the hostname change is supported. The prcocedure is documented in the UCCX 10.0 Administration Guide:
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_0/configuration/guide/UCCX_BK_W1AF9DDD_00_uccx-admin-guide-10.0.pdf (Pg 168)
Cheers,
Abhiram Kramadhati

Cisco VCS Starter Pack Express

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