Cisco VG224 Voice recording Issue.

I have a VG224 with several analog phones configured for SCCP. I am using a VoIP recording solution where the packets are dumped into an RSPAN session and ultimately have a SPAN session going to a sniffer port on the recording server. This works great for most calls, but it would seem that when one analog phone calls another analog phone, this RTP stream never hits the switch, and thus is never dumped into the RSPAN session. Has anyone had success using a VoIP recording solution with a VG224 in this situation? Do we have another solution please advise.
Shahid Zafar

I am not sure what version you are running, but baseer seems to have a good ideas. I would personally serach the bug tookil and see if anything looks reasonable, if it doesn't then I would open a TAC case as its probably affecting other customers and can be resolved properly in the code.
Cheers,
Chad

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Lumia 925 disabled mike and voice recording issues...

Dear Nokia Team
It has been a unpleasant experience dealing with the Nokia Care centre.
I have not got any solution for the complaint registered. Its been over 45 days now.
Inspite of escalating the matter several times i have not got any response
and solution from the concerned team. Its a horrible experience and i wouldnt recommend nokia to anyone henceforth.
The problem of Out going audio on loud speaker mode and voice recording has
been not functioning after 8.1 Update and this has been a common problem
with lot of 925 users. This problem has occurred due to some issues in the
mother board of the device.
And is within the scope of warranty terms and conditions.
As highlighted by several lumia 925 users, this is a common problem with this intrument.
The handset is under normal wear and tear conditions and still i have been
denied any service under warranty.
This is absolutely unprofessional attitude from the Nokia team.
Henceforth, i would be compelled to highlight this matter to social media
followed with legal complaint.
Its been a non satisfying and unhappy experience dealing with Nokia.
I would be escalating this matter.
Thanks for such a great service !!

hi mate we are a user to user forum only so cannot assist you here. u need to persist with your Nokia Care location and if they are not being helpful, then escalate the issue to head office of Nokia in your region.

Voice Recording Issue - Zen Micro

Hello,
I have the 5Gb version of the Zen Micro and I'm running it with version ..0 of the software. I'm a Uni'versity student and I use the device for recording lectures. It records properly but I like to off load the files to my main computer and sometimes I'll share them with absent classmates.
I've had this device for over a year now and I'm usually able to drag and drop the files using the Creative MediaSource Organizer version 3.30.2. In the past this has NOT been a huge issue because if the drag and drop fails to copy the file, or if it errors out when copying, I usually just reboot the player and try again.
Sometimes it takes awhile but I've only NOT been able to get file off of the device. To give you some idea of how much I use it, I'm in either 4-5 classes a semester and I tape almost all of them. Like I said...in the past year that I've had it, I have only had file that I couldn't copy off the player.
Today, I tried to copy recordings over but nothing is working. I know the files on the player are OK because I listented to the one that was erroring and it's there, I just can't get it off the player. A classmate needs these copies but I can't get them to him becuase of these errors. NOTHING works. I've tried dragging and droping, synching even following the links when it errored and Microsoft told me to come here for updates.
I should also add that I've tried copying many different files off of the device today...not just the first one on the list and nothing will copy.
I have ALLL the updates installed and still no copying. What can I do? Am I outta luck?Message Edited by John-OKC5 on 09-9-2006 09:20 PM

Like I mentioned in my first post, it has ALWAYS been a problem getting the recordings off the device. It's never just worked, like soo many other devices do.
Next, it was only in the past 3-4 months that the marginally working methods completly failed me. However, during the WHOLE time I've had the device, I've always had my FW and VS software up and running. So I was able to copy files off the device but it was problematic. However, nothing has changed in the past 3-4 months except what used to partially work...no longer works or is limping along. Rolling back is not an option because there is no point in time where it worked w/o failing.
Finally, Creative devolopers can always be of help because they are familiar with how their products work. They may not guarantee no conflicts and in all honesty I'm not saying they should. However, they should be acti've in this forum to help resolve issues....but in the threads I've seen...no developers.
Oh and when I told Windows to send the error report, it came back with a message that the creative developers have a fix for the problem. However, when I click on the link it takes me to the patch for the device and/or the newest version of creative media source. BOTH OF WHICH I ALREADY HAVE.....so really, they don't have a solution for the problem.Message Edited by John-OKC5 on 09-2-2006 0:53 PM

Cisco 6941 and Verint Voice Recording - SCCP Versions

We are running some tests with Verint Voice Recording use Port Span to capture the signalling and media streams from some 6941 handsets. The firmware on the 6941s is 9-2-1-0 SCCP; the Verint Recorder is not picking up the information from the signalling streams associated with these handsets - the error message from Verint is that the firmware version if greater than 20 and as such is not supported.
7900 handsets work OK when used as a test replacement.
Looking at the Admin document for these handsets 8.5, 8.6 and 9.0 all state Version 20 as being used. Looking through Wireshark traces this does not seem to the case.
Looking for information as to whether Cisco have released a new version of SCCP greater than 20 for the 6900 handsets specifically. The 7900s are also on the 9-2-1 release aswell.
Thanks alot
Andrew

Daniel
Where we got to was that we were using 8.6.1 of CUCM which used V21 of the SCCP code for the 6941 w(equates to firmware 9.2.1.0). In your case you might be on V22 which is 9.3.3 of the firmware.
We spoke to Verint and the version of Verint we were using at the time only had support for V20 of the code, this explains why it did not work for us. However they did have a pre-release patch available supporting the V21 release which we tried and this resolved the issue.
I would suggest that you ask Verint what version of the SCCP code they support up to in the release you are running and whether they have any patches available for later SCCP code versions.
Regards
Andrew

Voice recording prompt issue on blackberry tour.

Hi guys,
I am facing an issue while doing the voice recording in midlet, the issue is as soon as i start the voice recording i get a prompt and the recording is stopped and after that i was not able to record anything.
This happens only in the Tour, i was succesfully recording the voice with the same code in other Blackberry devices.
if you say its because of signing my app is already signed with RIM sig keys.
Waiting for your the response.
thanks
dc

I had another Blackberry from AT&T. It worked fine sometimes and sometimes it would lock up the speaker and microphone after recording something. So, you might be recording a voice note and it works. Next time it might not work and when you dial a number, the phone will ring but you cannot speak or hear and they cannot hear or speak. After a couple of hourse back and forth with AT&T, the solution was to return the phone. The new one was fine. Wife liked it so we dropped AT&T and got a USCC Blackberry Tour. So far, so good.

Unity Connection Voice Mail Issue

Hi,
I have a weird Unity Connection Voice Mail issue and would appriciate any help i can get. Many thanks in advance.
I have Unity connection 7.0 and CUCM 7.0 integrated in a lab enviroment and here is what happens.
When I place a call internally say from 2001 to 2002, things work as expected, 2002 rings and it goes to voicemail where I can leave voicemail and listen to it from 2002.
However, if I place call from the PSTN to the same number 2002 (or any other number in other sites etc) the call again rings in 2002 and goes to voicemail, unity cnx plays the greetings for 2002 and says record your message as usual. Everything up to point is fine, then when the time on the PSTN phone is showing around 14 seconds into the call unity starts playing, "to send this message press one", if I press one nothing happens.
I have rebuilt unity and cucm, even just configured the bare minimum in the lab and still getting the same result. I tried calling from E1 connection and T1 connection but with the same results.
I have run out of ideas...
===============================
Here is a call trace from an internal call:
CallData, 1, CallerId=2003, CalledId=2002, RedirectingId=2002, Origin=16, Reason=4, CallGuid=8B7859FD6C16417A9A07F507418DD25B, CallerName=, LastRedirectingId=2002, LastRedirectingReason=4, PortDisplayName=PhoneSystem-1-001
Application, 1, 2003, AttemptForward
State, 1, 2003, State - AttemptForward.cde!Dummy
State, 1, 2003, Event is [NULL]
Application, 1, 2003, PHTransfer
State, 1, 2003, State - PHTransfer.cde!LoadInfo
State, 1, 2003, Event is [TrueEvent]
Application, 1, 2003, PHGreeting
State, 1, 2003, State - PHGreeting.cde!PlayGreeting
Display, 1, 2003, Call answered if needed
Display, 1, 2003, Playing greeting for Subscriber: hq2
Display, 1, 2003, No DTMF received
Display, 1, 2003, Playing greeting for Subscriber: hq2
State, 1, 2003, Event is [RecordMsgEvent]
State, 1, 2003, State - PHGreeting.cde!RecordMsg
State, 1, 2003, Event is [NULL]
State, 1, 2003, State - PHGreeting.cde!RunEditMsg
Application, 1, 2003, -->MessageEditing
State, 1, 2003, State - MessageEditing.cde!CheckMsgMenuOpt
State, 1, 2003, Event is [EditMessageMenuEvent]
State, 1, 2003, State - MessageEditing.cde!PlayEditMenu
State, 1, 2003, Event is [HangupEvent]
State, 1, 2003, State - MessageEditing.cde!CheckMsgLength
State, 1, 2003, Event is [ManyEvent]
State, 1, 2003, State - MessageEditing.cde!SendMsg
State, 1, 2003, Event is [TrueEvent]
State, 1, 2003, State - MessageEditing.cde!ConfirmSend
State, 1, 2003, Event is [HangupEvent]
Application, 1, 2003, <--MessageEditing
State, 1, 2003, Event is [HangupEvent]
Display, 1, 2003, Idle
Display, 1, , Dialing (MWI) '2002'
Display, 1, , Idle
and here is a trace from an external (PSTN) call
Trying 142.100.64.13, 5000 ... Open
CallData, 1, CallerId=911, CalledId=2002, RedirectingId=2002, Origin=16, Reason=4, CallGuid=CA3DFD90846C4FE7B0D68298A7698287, CallerName=PSTN Emergency, LastRedirectingId=2002, LastRedirectingReason=4, PortDisplayName=PhoneSystem-1-001
Application, 1, 911, AttemptForward
State, 1, 911, State - AttemptForward.cde!Dummy
State, 1, 911, Event is [NULL]
Application, 1, 911, PHTransfer
State, 1, 911, State - PHTransfer.cde!LoadInfo
State, 1, 911, Event is [TrueEvent]
Application, 1, 911, PHGreeting
State, 1, 911, State - PHGreeting.cde!PlayGreeting
Display, 1, 911, Call answered if needed
Display, 1, 911, Playing greeting for Subscriber: hq2
Display, 1, 911, No DTMF received
Display, 1, 911, Playing greeting for Subscriber: hq2
State, 1, 911, Event is [RecordMsgEvent]
State, 1, 911, State - PHGreeting.cde!RecordMsg
State, 1, 911, Event is [NULL]
State, 1, 911, State - PHGreeting.cde!RunEditMsg
Application, 1, 911, -->MessageEditing
State, 1, 911, State - MessageEditing.cde!CheckMsgMenuOpt
State, 1, 911, Event is [EditMessageMenuEvent]
State, 1, 911, State - MessageEditing.cde!PlayEditMenu
State, 1, 911, Event is [HangupEvent]
State, 1, 911, State - MessageEditing.cde!CheckMsgLength
State, 1, 911, Event is [NULL]
Application, 1, 911, <--MessageEditing
State, 1, 911, Event is [NULL]
State, 1, 911, State - PHGreeting.cde!AfterMsg
State, 1, 911, Event is [NULL]
Display, 1, 911, Idle

Sounds like one way audio from PSTN to your Unity Connection, couple of things to check:
1. ensure your protocols are bound properly on the GW, i.e. SIP/H323/MGCP
2. Make sure IP routing is OK between Unity and the voice gateway
HTH,
Chris

Zen Vision: M Voice recorder feature for school quest

Hello guys. I am very close to purchasing a Zen Vision: M 30GB MP3 Player.
My main concern is with the Voice Recording function since i wish to record
school lectures.
Will anyone who owns one of these or has direct information, please discuss this with me?
] How clear are the recordings? I'm planning to record 2-3 hour lectures at a time
2] I've been hearing there is a faint noise due to the hard-disk of the unit, does it present an issue?
3] How is the battery life, in terms of recording?
Any additional information you have dealing with recording, will be greatly appreciated.
Thank you in advance,
~Dimitriy

Go to "Music Library" then select "Artists" and to your desired artist.

When I make a call, I can hear the person on the other end but they can't hear me. It's not the mic, I use the voice recorder all the time and I have no problems w FaceTime. My headphones and Bluetooth do the same thing as far as not being able to be hea

When I make a call, I can hear the person on the other end but they can't hear me. It's not the mic bc face time or voice recorder are not affected. I can't even use my headphones or Bluetooth to get around the problem. This has stumped 2 geniuses, they just try to swap it out for $150.

I am having the same issue with my iPhone 4. I can hear everyone but they can't hear me. Visited Apple Store and they said speakers were out, both bottom mic and top one for speaker phone. Said they were busted. Reloaded all software and didn't work. Got in parking lot and worked for 1 call. Now it's out again. Wanted $150 for new phone, haven't done it yet. don't know what to do.

WP8.1 MDM Restrictions - Voice record and safe search not working as expected

Hi
I'm having some issues with the new restrictions -
Voice recording
After setting Experience/AllowVoiceRecording to 0, voice recording no longer works as expected in the Nokia recorder app, however you can still voice record from other apps such as One note. Is this expected or should this restriction be applied at
OS level?
Safe search level
Setting Search/SafeSearchPermissions to 0 or 1 causes the UI in settings > search for the level to be greyed out and states that it is disabled - but it does not show the correct level set. It seems this restriction is not working or the values
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Scott

Hi Scott,
I was checking the documentation and it seems vague. However, I have a few thoughts...
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Enough already with Voice Recorder's 1h limit, PLE...

I'm hoping this post will also be read by someone who works on the applications that are built-into Nokia phones.
I have recently made extensive use of the voice recorder feature of my Nokia N85, and I was reminded how extremely inconvenient the arbitrary one hour limit to the recording is.Thanks to it, one has to always check whether the hour has finished, and if it has, manually start another recording. If it hasn't, just check back...
I had to spend a good amount of time searching for third-party voice recorders, none of which I found satisfying, either because of their price or because of the fact that, for some reason, the recording quality never comes close to that of the in-built voice recorder. I therefore have to continue to go with it, although I really wish Nokia realised that it is ridiculous to cripple the functionality of an essential application, especially in more recent phone models.
I have 8GB on my memory card and want this to be the only limitation my voice recordings. The one hour limit may have made sense 10 years ago, but not any more, and I doubt any one appreciates a "legacy feature" like that. Please show a bit of flexibility, Nokia, and address this issue in your future firmware versions. Thank you.

I have to agree, this is annoying. So many choices made in included software seem to be placeholders for third-party or nokia-developed premium apps. Nokia provides quite a bit free of charge, and is good in so many ways, that I hope they'll reconsider the iPhonification of their lines and provide solid value with included apps, instead of charging for basic functionality.
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Importing WMA files from an Olympus Voice Recorder

I am considering the purchase of a digital voice recorder, possibly one of the inexpensive WMA recorders from Olympus.
I would like to be able to import the voice recording files onto my Mac, possibly for editing them in Garage Band. I may make podcasts or other voice-message multi-media projects out of the recordings.
I heard in another forum that the WMA files may be problematic to import onto my Mac. Does anyone know what the issues are? What are the possible fixes? Any freeware that can convert these kinds of files to something useful on the Mac?
A couple of possibilities I'm looking at for handheld voice recorders:
Olympus VN-6200 PC (nice deal on this model on the web)
http://www.olympusamerica.com/cpg_section/product.asp?product=1459
Olympus DS-40 (I found a nice deal on this one as well)
http://www.olympusamerica.com/cpg_section/product.asp?product=1277
Thanks in advance,
--WA

The primary issue is that Mac OS X does not natively support WMA, so you will have to convert the WMA files to another format before they can be played. Possibilities for conversion include EasyWMA or QuickTime Player and the Flip4Mac import codec (not the free version).
I'm not aware of any freeware for Mac that can convert WMA, though I can't say that none exists.

Voice recording on a 2011 MacBook Pro?

How do I make a voice recording on a 2011 MacBook Pro?

I've upgraded the same model to Mavericks without any issues or problems. If you are worried, then make a backup before you upgrade. Simple enough precaution. If you find you cannot access your external data drives, then erase the internal drive and restore your backup. You can make a cloned backup using the Restore option in Disk Utility which will also clone the Recovery HD that you would need should you decide to restore the backup.

Voice Recording is not GOOD in PLAYBACK NOKIA6300

Dear Sir/Madam,
To Whom It May Concern
With all due respect,
i would like to inform you that 5 days ago my father bought a brand new Nokia 6300 (with Advance Telecom's Warranty). Interestingly the mobile
set has some manufacturing fault by Nokia that its Voice Recording featuer doesn't provide you the gud quality (while you listen it back from
the Recordings folder).Even i checked Nokia 6300 phone's voice recodings by transferring them to my Nokia 6230i and they were as loudly as i
increased the volume but when i transferred my nokia 6230i's recorded voice recordings into nokia 6300 the result was again the same VERY LOW
VOICE that YOU NEED TO KEEP THE PHONE'S SPEAKER CLOSE TO YOUR EAR TO LISTEN VOICE RECORDINGS.
The retialer on our special request
checked out our reported problem of very low sound while listening back the Vocie Reocrdings from Nokia 6300 on an other brand new Nokia 6300
Set, "stating that it is nokia's manufacturing style that you can't listen the voice recodings loudly from you nokia 6300 mobile set".
It is unbelievable for me being a Nokia lover n user for over 8 years that none of the earlier nokia mobile phones had this is sort of problem
of low voice recordings' playback.
My Question and Request from you only is That "Do u have the Nokia Dristributors or We the Nokia User/Consumers have the rights to companin
back to nokia regarding this sort of problems"?.
Looking forward to hearing from you as soon as possible to you.
EDIT: removed personal informationMessage Edited by mohjo on 20-Apr-2007 07:59 PM

As Moderator, my job is to make sure the user of this discussions board stick to the guidelines. The Moderators are not Nokia customer support staff. As you know this is user to user support forum. You will not receive product support directly form Nokia on these Boards. However from time to time Nokia may choose to leave statements concerning hot topics. When this happens we will post them.
If you do have an issue you wish to ask Nokia, then we suggest that you use the contact us link above. You will be able to contact a Nokia representative,and advised them of your issue. They will either advise of a resolution or if there is no resolution then they should be able to record your comments as feed back and have them passed on to the appropriate departments.
Regards
Mohjo

Ipod nano 6th: no voice recorder despite headphones with microphone

Hi there!
I have got an ipod nano 6th that is working ok, but when I use my headset with microphone, the voice recorder app still does not show up. It can't be the headphones as 1) I have tried several ones with microphones on the nano and none makes the app appear, 2) the very same headphones manage to trigger appearence of voice recorder in other ipods. So it must me my ipod nano. Any ideas, suggestions, experiences? BTW: it used to work in the past on this nano...so no idea why it stopped.
Thanks!
Bettina

Hello Bettina,
I would be concerned too if the Voice Memos app stopped appearing on my iPod nano. I found some steps I recommend to troubleshoot an issue like this.
First, I recommend verifying that the Voice Memos icon is set to be visible on your iPod nano. If you go to Settings>General>Home Screen, make sure you see the switch set to On next to Voice Memos. You can find more information about this on page 15 in the iPod nano (6th generation) User Guide.
If you are still not able to see the Voice Memo icon after verifying that, I recommend resetting your iPod nano (from page 52 of the iPod nano User Guide):
Reset iPod nano:
First, make sure iPod nano is charged. Then press the Sleep/Wake button and the Volume Down button for 6 seconds, until the Apple logo appears.
The final step would be to restore your iPod nano if Voice Memos is still not appearing. You can find steps to do this on page 56 of the User Guide.
You can find the iPod nano (6th generation) User Guide here:
iPod nano (6th generation) User Guide
http://manuals.info.apple.com/en_US/iPod_nano_6thgen_User_Guide.pdf
Thank you for using Apple Support Communities.
Best,
Sheila M.

Voice recording hiss - static - buzz

I'm trying to record my first podcast. I have a Macbook Pro, osx 10.5., a microphone, a imic, a M-Audio Buddy Preamp.
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I thought I had read every article I could find on how to get audio into the computer and from what I read this is what I should do, so I have layed out almost $100 bucks now. All I get is my voice that sounds like a whisper even when I'm holding the microphone right up to my mouth, and it is only audible if I'm shouting into the mic.
Now I know I could just use the built in microphone or just plug the microphone into the input but the hissing noise seems as loud as my own voice. How do I get a clear sounding voice like all the podcasts that are out there?
I have also tried using Sound Studio with the same results. I'm so frustrated about this I hope someone can help me.
Is there anything that can be done for the hissing sound also or is that normal? I don't hear that high pitched hissing noise on any other podcasts.
Thanks for any help.

I am guessing I don't have a Condenser Microphone, I googled Condenser Mics and they don't look like the one I have. It's just a mic that we use with our Karaoke machine and has 500 ohms on the side and I thought humm 500 is a big number, must be a good thing.... obviously not.
So I will go home from work tonight, and just for giggles, set the Imic switch to the speaker symbol and see what happens, but I think I've tried that. But I'm assuming it wont work without a Condenser Microphone.
Looks like I'm going to need to shell out money for a new Microphone, unless anyone can tell me how I can get rid of that hissing sounds I hear when I plug the Microphone directly into the iMic or plugging the Microphone into the Line-in port, the volume isn't an issue when I do that, it's the hissing sound that's so bad.
I'm sure there has got to be a way to muffle or cut out that high pitched hiss out of the voice recording, making it a clear voice instead of a voice with someone saying "SSSSSSSSSSSSSSSSSSSSSSS" over the voice.
I'll post again when I get home. Thanks so much

Cisco VG224 Voice recording Issue.

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