Cisco Video Surveillance Manager 6.3.1

I would like to know which Axis IP Camera models ( fixed & PTZ ) can be supported by Cisco VSM 6.3.1
and where to find complete list of supported 3rd party IP cameras.
Tnx

I can no longer seem to find an online copy of the original Support Devices for VSM 6.3.1 PDF, but I do have a local copy.
The closest I can find online (and likely nearly identical) is for 6.3.2MR2 at:
https://www.ciscoet.com/resource/vsm-632-mr2-supported-devices-list
I'll attempt to attach the 6.3.1 PDF to this response, but I'm not sure if it's allowed.
Cheers!

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Cisco Video Surveillance Manager Software question

Hi,
We have installed Cisco Video Surveillance Manager and configured it for basic function. My question is quite simple but i had problems to understand how to install the cisco software in order to monitor the IP cam network. Can anyone provide some basic guidelines about how to install the monitoring software? Also Windows Explorer9 has problems for windows 7 is there a solution about the web monitoring?
Thank you in advance

Hi, My name is Eric Moyers. I am a Network Support Engineer in the Cisco Small Business Support Center. Thank you for using the Cisco Community Post Forums.
The software that you are asking about is an Enterprise software. Please try asking your question in this group.
https://supportforums.cisco.com/community/netpro/security/physical-security
Thanks
Eric Moyers
Cisco Network Support Engineer
SBSC Wireless and Surveillance SME
CCNA, CCNA-Wireless
1-866-606-1866

Cisco Video Surveillance Manager, Release 7.5

Please tell me how to install the software on openSuse?
I downloaded and installed all with of the archive:
Cisco Video Surveillance Manager 7.5.0 upgrade software for SUSE Linux Enterprise Server 10 SP1 (i586)
Cisco_VSM-7.5.0-31i-sles10.zip
But the program still does not start, I think there is not enough what that file.
Which files are missing and where they I can take?
Unfortunately the installation instructions exactly for version 7.5, I have not found.
Version 6.3 got up and installed without difficulty.

Hi,
the file you are using is upgrade file, you need to use the .OVA file to deploy new VSM 7.x on your UCS blade.
below link will lead you to the OVA download for 7.X, please download the file depending on the UCS blade you are using. C series or B series.
https://software.cisco.com/download/release.html?mdfid=282976740&flowid=46918&softwareid=281933881&release=7.5.1&relind=AVAILABLE&rellifecycle=&reltype=latest

Problem whit snapshot on Cisco video surveillance manager 6.3.2

I have problems with cisco video surveillance 6.3.2.
when making a snapshot, the file is saved but can not be displayed on the computer, anyone know why?

we don't have release notes for 7.6 hotfix but BU has posted a Read me file for the same. you could find it on cisco.com, find the attached snap shot to access the read me file.
Let me know, if you have any questions.

Cisco video surveillance operations manager error

Hi!
Does anyone know What does mean "HttpHandler. 11391: critical coredump" error in cisco video surveillance operations manager?

Okay, well... right away; there is a very serious issue concerning the fact that mysql no longer appears installed on the server:
01-vssoftware.txt
Video Surveillance Operations Manager
MYSQL: !! MySQL is not installed and is required
Which would indicate the root of your issues. It appears something may have actually removed the package.
I also noticed from the roothistory that you've installed some other third party tools and executed what I assume are some scripts that appear to remove things? Perhaps check there?
My recommendation is to pull a valid backup and perform a recovery with the Cisco Recovery DVD. If this is not an option, you'll likely need to open a TAC case to determine how mysql has been broken, and how to correct it.
Best of luck,
Scott.

Video Surveillance Manager Deployment

Hi Team I am installing video Surveillance Manager 7.5 on UCS Express platform. On deployment guide there is option to launch the the Yet another software tool (YasT) partitioner utility to add partition for media server.
Kindly advise how to launch this utility OR any other way to add partition storage for my media server.
BR

Well, I usually use Putty as an SSH terminal of choice to get a shell on the server in question; (http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html). However, many others exist, SecureCRT, etc..
I don't have an OVA accessible to me currently, so I can't say for sure, but you could check to see if the setup_media_storage script is already there.
Log into the VSM Server in question with Putty (using the localadmin account), then 'su to root' with;
sudo su -
This should get you a root shell and you can use 'ls /root/bin' to see if the setup script is there. If it is, you could try to run it with /root/bin/setup_media_storage
If this is your first time VSM installation, you should *really* have the guidance of a Cisco ATP partner specialized in Physical Security. I'd recommend you reach out to your Cisco account rep to give you a hand with it.
Cheers

Cisco Video Surveillance 3520 software recording capabilities

Hi,
i want to buy a single Cisco Video Surveillance 3520 camera, i know that there is a free software which come with this camera, but i am not sure if that software has recording capabilities, please can anyone verify if it has, or i have to buy some additional software ?!!

Yassar,
Per Cisco's white sheet on this model:
Local storage. Video data can automatically be recorded to a microSD card when the camera loses network connectivity.
But to stream parent proxies to a seperate storage device you need a media server to capture the RTP packets after HTTPS and RSTP has set up the connection.
http://www.cisco.com/c/en/us/products/collateral/physical-security/video-surveillance-3000-series-ip-cameras/data_sheets_c78-723172.html

Cisco Video Camera Products

Hi all,
Can you throw some light on a requirement for a client of mine, on the isco's IP camera Products for monitoring hi Pharma Research Labs, spread over a 3000 s. mtr area.
rgds,
Durai, Bangalore, India

Cisco Video Surveillance Value Proposition Cisco Systems? offers network-centric video surveillance software
and hardware that supports video transmission, monitoring, recording, and management. These products protect customers'
existing investments in analog equipment while enabling these devices to operate as part of an IP network-centric deployment.
Cisco? products enable any-to-any multivendor device interoperability, allowing customers to build best-in-class video surveillance systems that optimize price, performance, and function. Cisco video surveillance works in unison with the advanced features and functions of the IP network infrastructure, i.e. switches, routers and other network security devices.
Try:
http://www.cisco.com/en/US/products/ps6936/prod_literature.html

Single server solution for video surveillance

Do we have a single server solution for Cisco video surveillance? Something similar to the Business Edition 6000 series in unified communications.
If yes, please provide information.
Thanks in advance

Cisco VSM can be used as single server solution depending upon your requirement. you could install Management server (which manages recordings) and VSOM (Operation Manager which manages you user profile and user interface) on a single server.
please refer to below doc for more info.
http://www.cisco.com/c/dam/en/us/td/docs/security/physical_security/video_surveillance/network/vsm/7_0/srnd/vsm_7_0_srnd.pdf

Video surveillance operations manager 6.3.1

We continue to have issues with the camera feed on the video surveillance operations manager freezing. The camera will say it's up. If we web directly to the camera, the feed is normal.
The only solution we found is to hard reboot the server. This has just recently started happening. Is this a known issue?

I can no longer seem to find an online copy of the original Support Devices for VSM 6.3.1 PDF, but I do have a local copy.
The closest I can find online (and likely nearly identical) is for 6.3.2MR2 at:
https://www.ciscoet.com/resource/vsm-632-mr2-supported-devices-list
I'll attempt to attach the 6.3.1 PDF to this response, but I'm not sure if it's allowed.
Cheers!

IP video surveillance

I am currently working on an IP surveillance for a client, I want to proffer tyhe solution for them, I want a moderate one, as they have between 10 to 15 systems. I have gone through cisco site, and I saw the IP cameras, Media manager. What I want now is a an explaination of the basic things that are needed, and what they will be doing.

There are a number of factors to consider while designing a video surveillance solution. Please refer the following design guide and network assessment in regard :
IPVS Design Guide
http://www.cisco.com/en/US/partner/docs/solutions/Enterprise/Video/IPVS/IPVS_DG/IPVS-DesignGuide.html
Network Readiness Assessment
http://www.cisco.com/en/US/partner/docs/solutions/Enterprise/Video/IPVS/IPVS_Network_Assessment.html
Arun

Ask the Expert: Upgrading Cisco Unified Communications Manager (CUCM) to Version 9.1 (Drive to 9)

Welcome to the Cisco Support Community Ask the Expert conversation. Learn from experts Vijay Rao and Amit Singh about simplified upgrade process and focused support from Cisco to migrate to version 9.1.
This is a continuation of the live Webcast
Drive to 9 is a comprehensive and holistic program designed to help you upgrade the current Cisco® Unified Communications Manager installed base to version 9.1 or higher. This upgrade will enable customers to have next-generation collaboration experiences.
During the live event, Cisco subject matter experts Vijay Rao and Amit Singh focussed on the simplified upgrade process and focused support from Cisco to migrate to version 9.1. They also talked about the changes made to the licensing model of User Connect Licensing and Cisco Unified Workspace Licensing.
Vijay Rao is a Network Consulting Engineer and is currently a unified communications (UC) consultant for Bank of America. He has been providing consulting assistance to the bank for the past 6 years. He helps design complex UC networks for large enterprise customers. He was previously part of Cisco IT in the Asia Pacific, Japan, and China (APJC) region and was instrumental in designing and implementing the Bangalore campus. He has been working with Cisco for 9 years and has 12 years of UC experience. He has a Cisco CCVP® certification.
Amit Singh is a customer support engineer at the Cisco Technical Assistance Center in Bangalore, India. He has 7 years of experience in his areas of expertise: wireless, Cisco Unified Communications Manager, multiservices, Cisco Unity®, and Cisco Unified Contact Center Express. He has been involved in various escalation requests from India, Singapore, and Australia and is currently working as a technical lead for the Voice team in Bangalore, India. He is a computer science graduate.
Remember to use the rating system to let Vijay and Amit know if you have received an adequate response.
Vijay and Amit might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Collaboration, Voice and Video sub-community forum shortly after the event. This event lasts through July 19, 2013. Visit this forum often to view responses to your questions and the questions of other community members.
Webcast related links:
Webcast Video
FAQ from the live webcast
Slides from the live webcast

Hello Robert,
Apologies for a delayed response, some days get very hectic.
In CallManager, we only define the SRST reference, and CUCM version and SRST version are independent of each other.
The only thing, which is related and will change with CUCM upgrade is Phone F/w version.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf
You may just want to check your, phone f/w compatibility with the SRST version running on your ISR G1 Gateways:
http://www.cisco.com/en/US/products/sw/voicesw/ps2169/products_device_support_tables_list.html
For Example: SRST version 7.1
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps2169/data_sheet_c78-520521.html
You may want to do some lab testing with CUCM 9.1 and an SRST supported f/w on your phones.
If you decide to run the old Phone/F/w to support the SRST version, you may not be able to take advantage of new features.
Also, you can try and upgrade your phones(Wih CUCM 9.1) and test them with your SRST version.
It should work fine, but from a troubleshooting perspective, TAC may request you to come into a Cisco Supported combination.
Please, let me know if this clarifies your doubt or we can have a quick phone call.
Regards
Amit Singh

Ask the Expert : Call Recording with Cisco Unified Communication Manager (UCM)

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Cisco Unified CM call recording solution that provides the ability to record customer conversations for compliance purpose. This topic will cover an overview, configuration and troubleshooting of the call recording feature.
Monday, January 19th, 2015 to Friday, January 30th, 2015
Harmit Singh is a technical leader with the High Touch Technical Services (HTTS) and Technical Assistance Center (TAC) Unified Communications teams based in Bangalore. He has broad experience in Cisco Unified Communications infrastructure solutions. He has 10 years of experience working with large enterprise and service provider networks. He also holds CCIE certifications (#20012) in Voice and Collaboration as well as Red Hat and VMware certifications.
Mohammed Noorulla Khan is a customer support engineer in High-Touch Technical Services (HTTS) Unified Communications teams based in Bangalore. His areas of expertise include Cisco Unified Communications Manager, Gateways, and Jabber. He has over 6 years of industry experience working with large enterprise and service provider networks. He also holds CCIE certifications (#35741) in Voice and VMware certifications.
** Remember to use the rating system to let Mohammed and Harmit know if you've received an adequate response. **
Because of the volume expected during this event, the experts might not be able to answer every question. Remember that you can continue the conversation in the Collaboration, Voice and Video community, subcommunity, IP Telephony, shortly after the event. This event lasts through January 30th 2015. Visit this forum often to view responses to your questions and those of other Cisco Support Community members.

Hi Maheshwar,
Thank you for your query. Please find my response below:
1> Do we support recording with HCS environment and which 3rd party vendors are validated with HCS based call control 10.1.1?
Answer: Whether you use a standalone UCM cluster, UCCE or HCS, call recording would be supported across the board in the same manner.
Please refer to the following link:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/hcs-cc/10_0_1/Install_and_Config/CHCS_BK_ICC270D0_00_installing-and-configuring-cisco-hcs/CHCS_BK_ICC270D0_00_installing-and-configuring-cisco-hcs_chapter_011.html#CHCS_RF_T1105284_00
Option
Notes
Recording
All Recording applications that are supported by Unified CCE are supported on HCS for CC. For details, see Recording section in Agent and Supervisor Capabilities.
With respect to which 3rd party vendors have been validated, marketplace.cisco.com is a good place to crosscheck this info. You will find a Cisco Compatible Logo against the partners listed there. The logo is used to signify that the PARTNER product has undergone technical interoperability testing with the Cisco product specified. The interoperability testing is conducted by a third party laboratory based on testing criteria set forth by Cisco. PARTNER is solely responsible for the support and warranty of its product. Placement of the PARTNER product or information pertaining thereto, on the Cisco Marketplace website does not constitute an offer to sell the PARTNER product in any way. For further information on the PARTNER products, please visit the PARTNER company website.
Please refer to the following link and use the search field under Collaboration Technology:
https://marketplace.cisco.com/catalog/search?utf8=%E2%9C%93&search[q]=&search[technology_category_ids]=23%2C24%2C197%2C1940%2C1941%2C1921%2C1576%2C1897%2C1983%2C2418%2C26%2C198%2C1904&search[order]=tier&per_page=20&_=1421663854257&ts=1421663855441
2> Which end points are supported for recording via HCS call control?
Answer: The following link should help clarify this:
http://solutionpartner.cisco.com/web/sip/wiki/-/wiki/Main/Unified+CM+Silent+Monitoring+Recording+Supported+Device+Matrix
Please let us know if you have any follow up questions. Hope this is helpful.
Regards,
Harmit Singh.

Video Surveillance Solution

Hi,
I would like to have a video surveillance solution assistance for quoting a project. As per the client requirement, I have already selected the camera to use. There are going to have 8 cameras, with model VC220, VC240 and PVC300. However, the client is insisting on having those "Navigating and Zooming Joystick" for monitoring purposes. I have been going through Cisco solutions for that "joystick" and check its datasheet but I could not found it. Grateful if someone can help. Its quite urgent.
Thanks

Hi Javed,
Thank you for posting. Please search the Video Monitoring System Admin Guide for the word "joystick". I think you will find what you need. You can view the Admin Guide at the following link:
http://www.cisco.com/en/US/docs/security/csbvsc/swvms16/administration/guide/sw_vms16.pdf

PTZ camera recommendations for Cisco IP Surveillance?

My company is looking to do physical security, and after researching the Cisco VMSS solution I found no Cisco brand PTZ (pan,tilt,zoom) cameras. Any recommendations on other brands and models that are compatible? These will be outdoor. Thanks!!

What camera are we talking about?
According to: Cisco 2500 Series Video Surveillance IP Camera Wireless Specifications (http://www.cisco.com/en/US/prod/collateral/vpndevc/ps6918/ps9692/ps7307/data_sheet_c78-455613.html) I show it is all supported...
Protocols
802.1x, AES, Temporal Key Integrity Protocol (TKIP), Wired Equivalent Privacy (WEP), WPA/WPA2 Personal, WPA/WPA2 Enterprise, Extensible Authentication Protocol-Transport Layer Security (EAP-TLS), EAP-Tunneled TLS (EAP-TTLS), Microsoft Challenge-Handshake Authentication Protocol (MS-CHAP), MS-CHAPv2, Protected EAP (PEAP), EAP-Message Digest 5 (EAP-MD5)

Cisco Video Surveillance Manager 6.3.1

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