Cisco VPN 3.6.3b and BEFW11S4 v2 connection issue

I'm hoping someone can help with this problem.  I am able to connect to my employers VPN server, but cannot access any of the shared areas.  I've found some documentation that may point to an MTU issue, but adjusting the value on the laptop from 1400 down to 1250 to 1200 doesn't work.  I've tried forcing the value to 1250 using the Router Filter settings with no luck.  IPSEC pass through is enabled on the router as is MAC filtering.
I've tested the VPN while on-campus and I have no problems.  I also have no problems accessing the internet through the Linksys router with VPN turned off.
Any ideas?
Configuration:
DELL Precision M70 running  XP
Time Warner RoadRunner
Motorola Surfboard Cable Modem
Linksys BEFW11S4 v2 (using wireless connection) FW 1.45.10
Cisco VPN 3.6.3b

Ok thanks so much. I will try again. 
My company's IT guys aren't  being very helpful, won't return my calls, emails, etc. and don't appear to be giving me clear instructions on what I believe to be a standard request.  Not sure why .
We can't get in as administrators, they have to do it for us, and they are not timely in requests like these.  We are a large company (over 10K employees) and the last time I tried this was with our email client and and Cisco VPN, bundled together. It was a disaster and I don't recommend it.  So this way was supposed to be easier for the user, and for them to help us with questions.  Oh well. 
I will at least try what you have suggested, and when I get back to work I will see if I can get their public ip address, and see if they will check on the port.  
I will post back to see if the suggestions from the above post worked.
Many thanks again for your help!

Similar Messages

  • Using a Cisco VPN on an iPad and incorporating RSA tokens

    Hello Cisco community,
    I have what seems like a simple question.  I have nearly no network experience so I'm hoping someone here can just answer this.  I have this iPad project for my internship in which they want to create remote access to their network using a VPN and a soft/hard security token.  It would appear they already use RSA hard tokens for their current VPN connections from home.  They use laptops at their homes but wish to start using iPads as well.  So my question is, can an iPad support a Cisco VPN using a RSA hard token authentication? I just need a concrete answer to give to the management at work, and literally just need to give them somewhere to start.  Thank you for taking the time to read my question and answer it.
    Phil

    Phil,
    Anyconnect on iphone/ipad/ipod should be able to handle hardtoken auth, but itegration with softoken might be problematic (last time I heard it was not supported at all).
    M.

  • Cisco Prime Infrastructure 1.2 and Aironet 1250 + VSS issues

    Hi,
    I  am new to the NCS implementations and configurations. I have one very  specific case with Cisco Prime Infrastructure 1.2 and autonomnous APs  and several issues with Cisco VSS on 6500 switches.
    So here is the version from Prime:
    NCS/admin# show version
    Cisco Application Deployment Engine OS Release: 2.0
    ADE-OS Build Version: 2.0.1.038
    ADE-OS System Architecture: x86_64
    Copyright (c) 2005-2010 by Cisco Systems, Inc.
    All rights reserved.
    Hostname: NCS
    Version information of installed applications
    Cisco Prime Network Control System
    Version : 1.2.1.012
    IOS version on our APs (which are autonomnous) is:
    AP-N-1>show ver
    Cisco IOS Software, C1250 Software (C1250-K9W7-M), Version 12.4(25d)JA1, RELEASE SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2011 by Cisco Systems, Inc.
    Compiled Thu 11-Aug-11 03:23 by prod_rel_team
    Well  the issue what we have now is that access point has been added but its  not recognized by the NCS prime. I have tried all three versions of SNMP  but I get the same result. The SNMP configuration is valid since I use  the same for my switching infrastructure. When I enter "debug snmp packets" and "terminal monitor" I can see the SNMP communication between Prime and Aironet 1250 which is standalone.
    When  I switch to Lifecycle theme and go to Operate > Device Monitor  Center I see all devices I have added. The Aironet 1250 is reachable but  under collection status I get Managed with Warnings. When I hover over  with my mouse I get "None available".
    I  have successfully added my switching infrastructure in total, which is  operating perfectly for Catalyst 2960/3650/3750/4500 series but for 6500  under VSS I have some warnings. The device is recognized by the system  which is excellent and all is operational. I get the following errors  under Collection Status:
    feature_sensor
    SNMP request timed out
    feature_powerSupplyFanStatus-6k
    SNMP request timed out
    IdentityCapability
    The device is unreachable.
    feature_flashdevice
    SNMP request timed out
    sam_ipsla_feature
    The device is unreachable.
    What can be done to resolve these issues ? I have attached a screenshot of this particular issue. The affected access point is 172.16.165.241.
    Predrag Petrovic       

    Hi rajeeshp,
    Currently I am not allowed to upgrade it because of internal procedures involved in upgrading a specific piece of software (obtaining permissions from various departments). Is it free to upgrade from 1.2 to 1.3 or there is a specific charge for that.
    Predrag Petrovic

  • Issue with hostname "localhost" and general CR connectivity issue

    Hello,
    we installed SAP BOE with the integrated Tomcat 6. We used a Web Tier installation on the same host, but in different paths.
    Tomcat was installed under /usr/sap/tomcat/sap_bobj/tomcat and the SAP BOE package under
    /usr/sap/XXX/sap-bobj/enterprise_xi40. The host has two IP addresses, a physical address (A) and a logic address (B).
    We want to get a setup that uses the logical address whenever possible.
    We have issues with Crystal Reports for Enterprise XI4.0.
    When CR ist started from the BI launch pad, then CR ist started and tries to connect to "localhost". The hostname "localhost" is communicated from BI launch pad to CR.
    For sure, no communication with "localhost" is possible.
    When CR is started manually and a connection to the respective Tomcat server is initiated (port 8080, servername B, context /dswsbobje) we get the
    error message. please wait, no connection possible at the moment. I already read and applied SAP KB articles 1598906 and 1601997, but the issue is not solved.
    1- Where I can make changes so that BI launch pad will communicate hostname B and not "localhost" to start CR?
    2- Is there any local log file on the PC to check why CR can not connect, when started manually?
    Best regards Bernd

    we have installed BO 4.0 and Its working perfectly. we have using webi reports,
    As next step recently we have installed Crystal reports for exterprise XI4.0
    But we could not connect with BO server. Please guide us on below req..
    Server name: 
    Server Port No :
    Server COntext :
    System Display Name :
    User Name :
    Authentication Type :
    Thanks
    Pari

  • Activation failure - Requesting I need to activate Photoshop CS5.1 despite having done this previously & used Photoshop. Adobe can't connect to internet to activate, yet program is allowed through Firewall and not having connectivity issues through Browse

    Hi,
    I currently have Photoshop CS5.1 on Windows 7 (64 bit) and it's now requesting I need to re-activate it, despite having already done this with a serial number when I installed it and even used the program numerous times.
    I get a screen saying "Product activation is required" but every time I try to activate it, it says there was a connection issue and asks me to connect to the internet.
    I've checked my firewall settings and Adobe is allowed through. No connection issues using my Browser, Skype etc.
    Anyone got any solutions?
    Thanks,
    Westy

    Sign in, activation, or connection errors | CS5.5 and later

  • WLC 4400 (SW ver: 7.0.235.3) and 1242 AP connectivity issue

    Hi ALL..,
    I got the problem with WLC and APs, APs cannot get IP and can't connect to WLC, it show folloing error,
    *Oct 24 14:45:27.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 192.168.2.11 peer_port: 5246
    *Oct 24 14:45:28.000: %CAPWAP-5-CHANGED: CAPWAP changed state to 
    *Oct 24 14:45:29.419: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 192.168.2.11 peer_port: 5246
    *Oct 24 14:45:29.420: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.2.11
    *Oct 24 14:45:29.420: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN
    *Oct 24 14:45:29.595: %CAPWAP-5-CHANGED: CAPWAP changed state to CFG
    *Oct 24 14:45:29.602: %DTLS-5-ALERT: Received WARNING : Close notify alert from 192.168.2.11
    *Oct 24 14:45:29.602: %DTLS-5-PEER_DISCONNECT: Peer 192.168.2.11 has closed connection.
    *Oct 24 14:45:29.602: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 192.168.2.11:5246
    *Oct 24 14:45:29.661: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
    *Oct 24 14:45:29.661: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
    *Oct 24 14:45:29.756:  status of voice_diag_test from WLC is false
    My Management Int IP : 192.168.2.50
    AP Mangement interface :192.168.2.11
    DHCP server Pri : 192.168.2.12 Sec 192.168.2.13
    There are reachability betweent SW and WLC. Do you have any idea about my issue?
    Thanks and Regards
    CSCO11872447

    It seems your LAP AP is not getting the iP of the management subnet and LAP is in different subnet than your management IP.
    Please try keeping the static IP on the LAP and then try joining it to the controller first and later on keep it on the DHCP.
    when AP is plugged into a switch, the switch port needs to be access with the right VLAN allowed

  • Apple TV and Drop Outs, Connection Issues

    I use AppleTV to mirror my ipad 2. it's great. Love it Then I'll try it again and it may work but often the icon disappears. I then clear the password then re-enter it and that will bring it back or if that doesn't work I may have to shut down my ipad 2 at least once.
    This happens almost every second or third time I try to use it.
    I currently have an iphone 4s, ipad2, ipod touch and as someone has said before, this is the first time I've been deeply disappointed in an Apple product. I expect glitches every now and then but this continual drop out and connection issues I have is beyond the joke.
    Does anyone have any solutions. Yes I have done all the updates, yes I am on the same network, yes airplay is turned on, yes home sharing is enabled.
    As you can see I am peeved!

    I too am having the same problem. I have a MB Pro running OS X 10.9.4 cannot see AirPlay option. Any solutions out there? Tried AirParrot but it is spotty at best.

  • TS1398 Ever since I upgraded to iOS 7.0.4 my wifi strength is very weak and I have connection issues all of the time.

    I upgraded my iPad 3 to 7.0.4 and now I have wifi issues I never had before and apple customer support is no help. Does anybody know how to solve this issue?

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Fix WiFi Issue for iOS 7
    http://ipadnerds.com/fix-wifi-issue-ios-7/
    Fix WiFi Issue for iOS 7
    http://ipadnerds.com/fix-wifi-issue-ios-7/
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    10 Ways to Boost Your Wireless Signal
    http://www.pcmag.com/article2/0,2817,2372811,00.asp
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
    You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Contribute 3 and Dreamweaver 8 Connection Issues

    Hello,
    I'm having issues finalizing my site definition at the
    "Contribute" stage in Dreamweaver.
    When I test the connection from Dreamweaver's "Remote Info"
    stage, Dreamweaver successfully connects to the main directory: "
    http://domain.edu" (domain.edu), where
    I upload files to the main site (not connected to Contribute), but
    I want to connect contribute to a mini site in a subdirectory of
    the main site - "
    http://domain.edu/folder/folder".
    I'm stuck at the point where I click "Administer Site in
    Contribute" in the "Site Definition" dialog box. This is the first
    time I've set up a site in Dreamweaver with Contribute
    compatibility and a remote connection, so I have not run into this
    before.
    Everything was going fine until the "Contribute" panel.
    The Site root URL in the dialog box originally pointed to the
    index file of the existing mini site sitting on the server: "
    http://domain.edu/folder/folder/index.htm".
    When I click the "Test" button, I keep getting the error
    message:
    "Dreamweaver could not connect to the remote server... Please
    fix the remote connection before continuing"
    So, I changed the Site root URL to point to the root folder
    of the mini site:"
    http://domain.edu/folder/folder/index.htm"
    Then I got this error message:
    "Dreamweaver could not find a page at the specified site root
    URL"
    I changed it back to the original URL and went back to the
    "Remote Info" dialog. I thought that maybe the problem was that I
    was supposed to change the host directory to "domain/folder/folder"
    (from "domain") to reflect the exact folder that the mini site was
    stored in, but when I did, I got an access denied error.
    I am at a complete loss, please help...
    I am using:
    Dreamweaver 8
    Contribute 3
    Windows XP
    Has anyone gotten an answer to this problem? I have seen many
    threads in both the Dreamweaver and Contribute forums, but nothing
    looked like a solution or explanation of why this occurs. Please
    Help. I would like to use this tool throughout our college
    campuses, but I am loosing faith in this product. I know that If
    I'm having trouble, novice users will completely reject this
    technology...
    -Ena

    OK, Now I'm REALLY confused
    I gave up on trying to connect Contribute to my website
    through Dreamweaver. I figured I'd go back to Contribute and see if
    I could get the connection directly from Contribute. Somehow, It
    worked. I think I went to Edit > My Connections > Create...
    > and entered my FTP information and it worked! I still cannot
    connect through DW however.
    So far, this has allowed me to continue with setting up this
    site with Contribute. I'm still really confused as to what the
    problem is with Dreamweaver and Contribute working together.
    I'm going to go back and make sure that I can repeat whatever
    I did to get it working. The only thing worse than not being able
    to get something to work is stumbling upon the solution and not
    knowing how you did it
    -Ena

  • Have lost ability to connect Cisco VPN - Westell 6100G modem and Netgear WNR1000 v2 router

    I have lost the ability to connect my work laptop VPN through my verizon dsl connection.  It works at the library, at hotels, and over my BB tether.  Corporate IT thinks it is either the router or the modem.  There are also some websites that will not load, such as tetongravity.com.  The websites seem to be a problem over a wired connection as well as wireless, and I have only tried attaching the VPN while on a wirelesss connection.
    Any advice on how to straighten this out?  I have rebooted both a couple of times and updated the firmward on the router to no avail.  Also, do you know what the default user name and password are on the modem?
    Any help would be appreciated.
    John

    PS - it worked last week, and stopped working over the weekend.

  • Using VPN on ipod touch and trying to connect to my computer wirelessly

    OK HI everyone I'm new to this forum thing here in apple this is my first thread so please don't flame me.
    (It happens allot on other forums, not to me but to other newbies)
    anyway focusing on the task at hand
    so im trying to find a way to connect to the internet on my ipod NOT using a wifi connection, I noticed under GENERAL settings when you go under NETWORK there is WI-FI or VPN and im trying to see what's all that about
    and i also have usb broadband modem and I found some Server IPV address or something like that under my modem Status so I'm trying to see if i can somehow work with any of these things to connect to the internet on my ipod
    BTW i have an ipod 3rd Gen and a Cricket Modem and Windows Vista OS

    Sorry, but the only way that you can connect your iPod to the internet is via WiFi. To use VPN, you must be connected, again via WiFi, to the internet. VPN (used mostly by businesses) allows you a super secure way to access internal networks via a public network (the web).
    You must have a wireless router to connect to allow WiFi. An ordinary router isn't going to be able to do it. See this article: http://computer.howstuffworks.com/wireless-network.htm for some basics on wireless networking.

  • BEFW11S4 Ver4 connection issues

    I am having some issues with my router.  While this is a wireless router i have 2 wired connections plugged into it.  I am what seems like constantly having to reset the router to get my connectivity back.  By reset i mean i disconnect the ethernet cable from the cable modem to the router and i disconnect the power from the router.  My connection seems pretty close to the 5mb connection i am hooked up with when i do a test on it at say pcpitstop.  Its just getting really annoying to have to reset the modem 4 or 5 times plus a day.  Once i reset it the connection ushually works fine. 
    So any help you can offer i would really appreciate.  If you need some more info on setting just ask for what you need.  Im not the best with networking but i can most likley find the info. 
    Thanks,
    Major  

    What you can do is to upgrade the routers software. To upgrade this, do the ff steps:
    1) Go to www.linksys.com/downloads and type in BEFW11S4 in the "model number box" and select version 4. Then download and save the firmware.
    2) Go back to www.linksys.com and type in again BEFW11S4 but this time choose version 3. Download and save the file that is labeled as the set-up wizard.
    The after you have downloaded both files, run the set-up wizard. It would then ask you for Server, Password and File. For server , input the values 192.168.1.1, password is admin, file is the 1st file that you have downloaded. Then click on the upgrade button.
    Do this on a PC hardwired to the router. Make sure all firewalls are off before doing this.

  • IPhone 6 and Bluetooth phone connectivity issues with my vehicle: this is how I fixed it.

    With so many threads on this topic, I wanted to detail the steps I took to fix my iPhone 6 Bluetooth issues regarding connectivity to my vehicle and handsfree calling.  My phone was pairing with my vehicle without a problem and syncing my contacts and call history but when I attempted to make a call (from either the phone or the vehicle screen) the audio went out and I could not hear the call either through the vehicle speakers or on the phone. The call was going through but I was unable to see it on my vehicle screen and/or hear it either the phone or the vehicle screen. 
    Based on my research and what I have learned so far, the people having problems are those who restored their new iPhone 6 from an iCloud backup from a previous phone, rather than setting up their iPhone 6 as a new phone.  I did an iCloud restore from my previous 5s running iOS 8.   
    First, I am a Verizon customer and I enabled Advanced Calling on my line.  After I requested that this feature be added to my line, under “Cellular” settings on my iPhone, I enabled LTE voice & data.
    Next steps:
    1) Unpair/remove iPhone from the vehicle;
    2) Forget/remove the vehicle from the phone Bluetooth settings;
    3) Soft reset the iPhone;
    4) Reset network settings on the iPhone; and
    5) Pair the phone to the vehicle again and attempt to make a call. 
    If that does not work…
    6) Perform a factory reset, erasing EVERYTHING from your phone and set it up as a new iPhone rather than restoring from a backup.  
    Resetting the network settings seems to be working for some people.  It did not work for me.  I tried it a few times with no result.  I did the dreaded factory reset, paired the phone with my vehicle and had all of my Bluetooth functionality back and was able to use the handsfree phone with zero issues.
    I was on the phone yesterday multiple times with Apple, Toyota Entune, Verizon and my Toyota dealer. Verizon blamed Toyota Entune, Toyota Entune blamed Verizon and my Toyota dealer blamed Apple.  Nobody had a clue how to fix this issue or what was causing it. I don’t know the exact reason why the previous iCloud backups are killing the Bluetooth connections, I just know what worked for me and I thought it was worth sharing. 
    Good luck.

    The new 8.0.2 update DID NOT FIX THIS ISSUE AT ALL. After you power off and on with the phone, same issue as the 8.0, all 3 of my cars lost Bluetooth connection and shows no signal at all.  Good job Apple, what a lousy update you guys did.
    2011 Lexus ES350
    2011 Subaru STI
    2012 Mercedes E350.

  • UML295 and Lenovo X1 connectivity issues

    I have a UML295 and I'm attempting to use it with Lenovo's X1 Carbon (Model 20A) and I'm having some serious issues.  Well, my end user is.  After a restart, card is inserted and works perfectly.  I don't need to open up the MBB software, anything.  If I disconnect or just remove the device and wait a few minutes to plug it back in, it doesn't' work.  Indicator light turns green, flickers, etc.  No internet.  I open up the MBB software and shows I'm connected but doesn't go anywhere, or the software doesn't recognize that the card has been inserted.  It displays this behavior on multiple X1 Carbon machines that I have here.  I've tested it on an older T530 Thinkpad and it works as intended.  No need to install the MBB software neither.  As soon as the indicator light turns green, I'm good to go on internet access.
    Is there a firmware update or a known issue between these cards and the X1 Carbon?  It's frustrating to our reporters that they can't use their new laptops out in the field.
    Thank you

    USB modem devices need both drivers and connection software to facilitate a connection to the VZW network.  I suggest going out and downloading the latest of both from VZW and retesting on your machine.
    UML295 download:
    http://www.verizonwireless.com/support/knowledge-base-72600/
    Otherwise the problem that you mentioned here is specifically resolved by use of a Jetpack.  No drivers, no software.  All users need is normal WiFi and they will be able to access the internet just like at any other hotspot.  This was a big advantage for us in addition to the reduced hardware costs of broken USB ports on laptops and USB modems.

  • Have you been getting timeouts and other weird connection issues lately?

    Internet connection has become a bit wonky as of late, have you been experiencing some or all of the following symptons?
    1) Most internet speed test sites just stop before completing as if they have timed out (i.e. speedtest.net).
    2) Sites will start loading quickly but then sometimes randomly stop and have to be manually refreshed.
    3) Downloads will randomly stop downloading for some moments before resuming (particularly from Steam)
    4) Tracert to some websites that were causing issues show timeouts on peering with Alter.net servers.
    Looks like there are some issues between Verizon and Alter.net (formerly MCI, now Verizon owned) in NY.... Any word on when we can expect a resolution? This is quite frustrating as it affects a good amount of traffic.

    I'm a little further east than you out here on Long Island, Touyats, but I've seen none of the issues you or the Original Poster here are experiencing.
    Assuming you're having the problems on a device connected to your router by Ethernet cable (WiFi opens up an entire range of other possible problems) you might try getting your router assigned a new WAN IP address. 
    If you want to give that a try, see this post for the steps involved:
    http://forums.verizon.com/t5/FiOS-Internet/How-am-I-able-to-change-my-ip-address/m-p/703336#M47733

Maybe you are looking for