Cisco WAP 321 found bug that causes loss of config

I have been setting up a WAP 321 which has been unable to retain it's settings across reboots.
What I have found is that if I leave the Timezone set to USA (Pacific) the WAP 321 can be rebooted without losing config, but as soon as I set the timezone to United Kingdom the next reboot will cause the device to take a long time to reboot and will have then gone back to factory default setings.
To help me determine if I have a faulty unit, does any one else have one they'd be willign to set to United Kingdom timezone & reboot to see if you get the same results?

Hi Tom,
It seems the exact same problem, described in diferent ways.
For me even if i configure a different management IP and after that reboot the system, the system take much time too boot and my laptop lan interface keeps goind "connected, disconnected, connected, disconnected..." until i turn off the access point off and turn it on again after about 10 seconds.
When it boots is in factory default settings.
When i'm configuring the access point on Safari Browser on a Mac laptop, i have no problem at all. I can change everything and reboot every time i want without losing my configurations.
The problem is only when i'm configuring on a windows laptop with IE9 or Google Chrome.
I will send you an e-mail with my CCOID, serial number of the access point and this description.
Note that this is the second Cisco WAP321 that we have received with the exact same symptom. We have returned the first one and received the second one with the same problem.
Best regards,
Vitor Oliveira.

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Cisco WAP 321 causes network failure ?

Hi everybody.
I recently bought a Cisco WAP 321 for my company, but when i connect it to the network, the switch on which I connect crashes, and I lose all connectivity to the network, (internet also). i have to unplug the WAP321 and wait for a few minutes to be able to use the network again.
I'm currently using a small 8 port switch, There are usually 3 or 4 users connected on it. When I try connecting the WAP321 on another switch, only connected to 1 computer, it seems to be working : I can access the configuration page, and make some modifications.
Has anyone had this problem already ?
Any idea ?
Thanks everybody for your time !

Hi, My name is Eric Moyers. I am a Network Support Engineer in the Cisco Small Business Support Center. Thank you for using the Cisco Community Post Forums.
Could you give a little more detail about your network? What is the switch that you are connecting to? The 8 port and the other one. A network topology would be helpful as well.
Thanks
Eric Moyers .:|:.:|:.
Cisco Small Business US STAC Advanced Support Engineer
CCNA, CCNA-Wireless
866-606-1866 ext 601027
Mon - Fri 09:00 - 18:00 (UTC - 05:00)
*Please rate the Post so other will know when an answer has been found.

Cisco WAP 321 Quality Superb Worst + RMA Slow

hi Everyone, recently i notice that the WAP 321 quality is superb worst as base on project we bought 13 units of the cisco WAP 321, out of three not even use for 1 months the unit faulty (unit cannot be power UP) but adapter power is working fine.
beside the quality issues, the RMA process also very slow, when we send the unit to distributor for RMA claim, the cisco feedback the unit need to wait until November of 2015, this ridiculous, how u imagine the unit faulty the replacement unit only can send it back to you almost in 9 months time. I really can't believe it, cisco is so worst on the RMA claim.

this is the case number, we are planning to return all the cisco ap to cisco, as our end user and us really piss off with the RMA process and quality of the cisco AP. we now waiting the feedback from the ECS which is the distributor in malaysia.

DHCP issues with Cisco WAP 321

I have 4 Cisco WAP 321's in my office connected to our Cisco 2911 ISR for DHCP, everything is fine on the office wifi on vlan 1 but vlan 3 with the guest wifi network it fails to obtain an IP address. I have tried under each of the WAPs to make sure it wasnt just the one nearest my desk. I was on the phone yesterday with Cisco about this and we turned on debugging and watched the DHCP requests and no requests even hit the ISR (only thing I have smartnet support on). I noticed our firmware was a few versions old so updated that this morning but still have the same issues so now I am turning to you all to help me figure this out.
Thanks
Jake
This topic first appeared in the Spiceworks Community

I have 4 Cisco WAP 321's in my office connected to our Cisco 2911 ISR for DHCP, everything is fine on the office wifi on vlan 1 but vlan 3 with the guest wifi network it fails to obtain an IP address. I have tried under each of the WAPs to make sure it wasnt just the one nearest my desk. I was on the phone yesterday with Cisco about this and we turned on debugging and watched the DHCP requests and no requests even hit the ISR (only thing I have smartnet support on). I noticed our firmware was a few versions old so updated that this morning but still have the same issues so now I am turning to you all to help me figure this out.
Thanks
Jake
This topic first appeared in the Spiceworks Community

Is there a bug that causes AI type to incorrectly kern in AE (CS5.5, OSX.7.5)

Hello.
Has anyone else had an Illustrator font display incorrectly in After Effects?
It seems the kerning information is not translating.
It is a tried and tested and otherwise working font.
There are no duplicates or conflicts.
Is there a set of troubleshooting steps I can take?
I have cleaned my font cache with Onyx.
It may be a bug.
We have tried stripping all formatting out of text prior to pasting into illustrator.
There is a lot of text and converting it all to outlines is not really feasible
Tris

Thanks again for your brain cells Rick.
That's what I had to do as ran out of time to solve it.
shift apple O dear
There seems to be something related to it involving text exported from Powerpoint, via INDesign and/or Iluustrator, that only effects After Efects.
Very odd.
So we stripped it all out with text edit but still seeing weirdness.
I just thought there may have been something noticed in the translation processes.
AICS5 to AECS6 say.
Like the Photo filter update in AE that you have to rebuild.
Or a weird thing I had where I had to add an extra frame if I was rendering a comp in CS6 (maybe a new 29.97 calculation) and remove it again in CS5.
It is one of those things you don't notice unless you are looking for it, unless you actually care about typography!
I am just pretending it is '98 and converting it all to Outlines.
At least it doesn't take a week to render anymore.

Client cannot associate to WAP 321.

Dear Support Team
I have purchased, cisco wap 321 2 days back and configured it. Problems I am facing are
1. Clients are not able to connect to it. If they get connected and get an IP address from DHCP server. They have frequent disconnection.
2. User face high latency.
I would like if cisco team can take remote and resolve the issue.
Thanks
Deepak Khemani

Hello Deepak, first please try disabling the Bandwidth Utilization found under the wireless tab. If that does not resolve your problem the best thing would be to call in and open a case. At that point then one of our engineers can remote into your system and see what is going on.
Eric Moyers
.:|:.:|:. CISCO | Eric Moyers | Cisco Technical Support |
Wireless and Surveillance Subject Matter Expert
Please rate helpful Posts and Let others know when your Question has been answered
You can click my name beside the picture if you need to email me directly
To open a case please call one of our world-wide support centers.
http://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html

Exported Final Cut XML from Imovie09 causes loss of Audio Sync

I have recently upgraded to ILife09 and tried a process that always worked in ILife08 but now get Audio Sync problems.
I have created an Imovie project that is 2hours and 50 mins long and wanted to export it to Final Cut Express as XML. This used to work 100% with Imovie08. However, with this latest version of Imovie, when exported to Final Cut Express, the first 45 mins of the XML movie is well out of sync (Audio / Visual).
Has anyone experienced this?

Hi Roberic,
there is a bug in iMovie '09 that causes loss of audio sync when you use custom slow/fast motion. This has been experienced by many users. See for example this thread:
http://discussions.apple.com/thread.jspa?messageID=9152271
I don't know if this applies to exports to .xml but it could well be that your problem lies here. There are some workarounds, being the easiest one to only use what the slow motion slider snaps to instead of entering custom speed percentages.

WAP 321 NPS

Hi,
We want to configure a Cisco WAP 321 to NPS on windows 2008.
We have this error and we do not know what is wrong. Can you help us?.
On NPS system event viewer :
An Access-Request message was recived from RADIUS client XXXXXX with a Message-Authenticatior attribute that is not valid.
We have installed other RADIUS client on Windows 2003 Server and we have the same error.
On the Web interface of Cisco WAP only can configure the IP and password of the Radius server.
Please, can you help us?.
Thanks.

Hi,
go to your NPS/IAS, edit your RADIUS client configuration, clear the "Request messages must contain the Message-Authenticator attribute" checkbox and try again.
regards
Stefan

WAP-321, Captive Portal and Wi-FI repeaters

Hi,
So I am currently deploying a Wi-Fi Network based around Cisco WAP-321. I use the CP function with a Radius server to authentify my users. So far so good, when a user connect to one of the AP and uses his credentials, he can login and access Internet without any trouble. But I also use some Wi-Fi repeaters (Netgear WN-1000RP) to extend the range of my wireless network in places I can't install an AP. The repeaters effectively extends the range of my network, and I can connect on them without any trouble when the CP is turned off. However, when I turn on the CP, I access the login web page and enter my credentials, but no matter what, I can't login while connected on the repeater. After some research, it looks like I have to manually enter the MAC address in the MAC trough list of the AP. Except such a feature doesn't seem to exist on the WAP-321. I have tried using WDS bridge and Workgroup bridge, but without success, since I think it's only compatible with WAP-321 and WAP-121 devices.
So I am kind of running out of ideas to make this work, and I would be very grateful if someone could help me out.
Thanks in advance, do not hesitate to ask me for more informations if needed.

My name Eric Moyers. I am an Engineer in the Small Business Support Center.
I am sorry to hear that you are experiencing this issue.
While what I am fixing to share is not in any way a great solution, It can be utilized as a workaround.
With the WAP321, after trying a few different scenarios that didn’t work. I simply created two vlans, leave the Untagged vlan as main vlan and changed the Management vlan to the second. I then attached the guest SSID to the Management VLAN. This allowed me to authenticate to my guest captive portal and get an IP and get out to the internet. The Main SSID still worked normally.
Now for some caveats:
Problem: If a wireless client knows the IP of the WAP and the username and password they could get into the WAP.
Solution: Setup Management Access Control to an IP outside the DHCP scope for that VLAN and have a Strong Password.
Problem: Management of the WAP321 can only be from an IP on the Management VLAN. (In my case 2)
Solution: Setup Management Access Control to an IP outside the DHCP scope for that VLAN and have a Strong Password.
Not the very best solution, but the only workaround I can come up with for now.
Eric Moyers
.:|:.:|:. CISCO | Cisco Presales Technical Support | Wireless Subject Matter Expert
Please rate helpful Posts and Let others know when your Question has been answered.

I want to clean all of the cookies and bugs that are in my computer causing it to be slow. What program should I use that is safe and won't mess up my computer?

I want to clean all of the cookies and bugs that are in my computer causing it to be slow. What program should I use that is safe and won't mess up my computer?

Problem description:
I would like to clean up my computer. Its beginning to run slow and I believe cookies and bugs are apart of the reason.
EtreCheck version: 2.0.6 (91)
Report generated October 26, 2014 at 4:59:31 PM EDT
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MacBook Air (13-inch, Early 2014) (Verified)
MacBook Air - model: MacBookAir6,2
1 1.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel HD Graphics 5000 -
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 13 days 2:41:41
Disk Information: ℹ️
APPLE SSD SD0128F disk0 : (121.33 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 120.47 GB (70.38 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. iPhone
General USB Flash Disk 16.13 GB
S.M.A.R.T. Status: Verified
MSD (disk1s1) /Volumes/MSD : 16.13 GB (11.18 GB free)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] foo.tap (1.0) Support
[loaded] foo.tun (1.0) Support
Startup Items: ℹ️
tap: Path: /Library/StartupItems/tap
tun: Path: /Library/StartupItems/tun
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Daemons: ℹ️
[failed] com.apple.wdhelper.plist
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.perion.searchprotectd.plist Support
User Launch Agents: ℹ️
[loaded] com.genieo.completer.download.plist Support
[loaded] com.genieo.completer.ltvbit.plist Support
[running] com.genieo.completer.update.plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.jdibackup.ZipCloud.autostart.plist Support
[running] com.zeobit.MacKeeper.Helper.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 537 - SDK 10.9
User Internet Plug-ins: ℹ️
TroviNPAPIPlugin: Version: 1.0 - SDK 10.9 Support
Safari Extensions: ℹ️
Trovi Search for Safari (Disabled)
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Time Machine not configured!
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Top Processes by Memory: ℹ️
920 MB mds
31 MB com.apple.WebKit.WebContent
30 MB Messages
29 MB Safari
21 MB WindowServer
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31 MB Free RAM
713 MB Active RAM
681 MB Inactive RAM
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I got this flashing question mark, i did some research into this and found out that the hard drive is the cause

i recently found my ibook and decided to see if it would still turn on. it did but i got this flashing question mark, i did some research into this and found out that the hard drive is the cause. so i opened it up replaced the hard drive and closed it up, booted from the disc and crossed my fingers but it did not pick up the hard drive. i thought it might not have been installed properly, so i opened it up to check the connections to make shure they were secure and closed it back up but now it wont even boot from the disc. so dose anyone know whats wrong with it because i really don't just want throw it away if its a simple fix. please if anyone know i would greatly appreciate it.
<Re-Titled By Host>

There often were more than one build of Apple computer per model number designation...
In the instance of iBook (white dualUSB) there appear to be two with number A-1007.
And both of these were 14-inch display models.
•iBook G3/800 14-Inch (32 VRAM - Tr) 800 MHz PowerPC 750fx (G3)
•iBook G3/900 14-Inch (Early 2003 - Op) 900 MHz PowerPC 750fx (G3)
•Apple iBook Specs (All iBook Technical Specs) for entire series - everymac:
http://www.everymac.com/systems/apple/ibook/index-ibook.html
There are a few fairly good repair guides online, some on http://iFixit.com site.
Here's the link to the early iBook G3 series, includes color + white dualUSB.
If your iBook is a 14-inch G3 white dualUSB model that one is there, too:
•iBook G3 Repair guides - iFixit:
https://www.ifixit.com/Device/iBook_G3
Either of these may be able to run a system no later than OS X Tiger 10.4.11.
So a system install disc set could be used to troubleshoot, install, restore &
prepare a replacement hard drive for a new system.
Not certain what the issues are behind your situation, there may be more than
meets the eye. Some models of iBook were more prone to hardware problems
and as they age, fewer opportunities to affordably repair them exist.
Good luck in resolving the iBook G3 issues...!

Word 2011 for Mac Book pro - I have found that my cursor disappears sometimes when I click on a toolbar function. I found out it is a bug, that the Mac loses 'focus'. I can correct it temporarily by clicking on Format - Font - Cancel. Any info?

I have Word 2011 on a Mac Book Pro and have had problems with a dissapearing cursor - it makes editing tricky
After googling it I found out that there is a bug where the Mac loses focus if you click away from the document - it also does this with italics according to other users.
I had a play with it and found out that when I click on the toolbar in a document where this happens, the cursor disappears, e.g. changing font colour etc. And then, when I click on Format - Font - Cancel it returns
I'd be interested if anyone else has a comment to add, please do
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BTW (speaking as a Dad of 3 daughters in Grad school) if you don't already have and use a DropBox account, or some other similar online "cloud" based backup of your school documents, you should start doing so immediately. By keeping all of your important documents in the Dropbox folder on your computer, you have instant access to them from any other computer (or iPad), should you be w/o your computer while in for repairs (or if, God forbid, it is stolen). It's free for 2 GB of online storage, which is more than enough for a few years worth of Word documents, etc. (If you get other people to sign up via your email "invitation", then Dropbox gives you even more free storage space.) Every time you close a document, it is updated on the Dropbox servers (encrypted), if it is in the Dropbox folder (assuming you give it a few seconds to update before turning off your computer). Do a google search of "Cloud based storage comparisons" to compare the amount of free space each of the competing services give you.

"Fixes a bug that could occasionally cause a home screen crash"

After updating to 7.1 still I am facing the issue "Fixes a bug that could occasionally cause a home screen crash". Is any one facing the same?

tl;dr version: it's glitchy and slow, it freezes and lags especially when typing, it isn't a hardware problem, and it's awful.

WAP 321 Losing connectivity

Hi,
I installed four WAP 321 for a customer at a remote site. They are set to use a tagged VLAN 80 for management, there three additional VLANs used for SSIDs.
They have latest firmware installed.
LAN setting has untagged VLAN unchecked, 'Green Ethernet' is enabled but I think I have tried disabling it.
Connections are to trunk ports on 3560 with native VLAN 1.
WPAs are in single-point access mode.
All seems to work, but after a period of time, I would guess about 5-6 hours, the WAPs start losing connectivity to the wired ports, I cant ping them and there is no entry on the switchport MAC address table. Sometime I see ARP entries for both VLAN 80 and VLAN 1 (not used).
The only way I can regain connectivity to these devices is to shut the switchports for a while (count to 20;-) then re-enable which I presume hard boots the device.
I haven't been able to verify yet but I suspect these devices are losing all connectivity to the wired network.
I really need a resolution for this, so any help gratefully received!
Regards,
Kevin.
Sent from Cisco Technical Support iPad App

For the sake of those that come after me .....
My WAP 321s connected for about 40 hours now so it looks like this is resolved, this looks like a bug in the 'OS/firmware - currently version 1.0.3.4
To summarise;
In 'VLAN and IPv4 Address' settings your are advised to leave the Untagged VLAN Enabled, and leave the untagged (native) VLAN and Management VLAN as 1. I haven't established if any one of these settings causes the problem, but certainly changing all three is likely to cause devices to hang within a working day.
VLAN and IPv4 Address
Global Settings
MAC Address:
D8:67:D9:C3:D5:38
Untagged VLAN:
Enable
Untagged VLAN ID:
(Range: 1 - 4094, Default: 1)
Management VLAN ID:
(Range: 1 - 4094, Default: 1)

WAP 321 best practice

Hi
I've got 4 AP placed in the corners of the house.
I would like to provide the best possibilities of roaming users which will be moved in the building.
What kind of parameters I can change to set sensivity of reconnection user to another AP ?
Many times I saw that device works with AP with weak signal when available is another with much stronger signal.
Is any way to change moment when device will be reconnected ?
Is this process related to OS of the device ?
Generaly to avoid interference AP in neighborhood should work on different channels 1 6 11.
To configure WDS all AP should work on the same channel. Why ?
Is WAP 321 is salt water resist ?
Could it be install on boat ?
Of course inside of cabin but I can imagine that salty fog or steam available around can be dangerus.
Please advice if I can use this model or should chose differrent ?
Best regards
Darek

Hello Dariusz,
What kind of parameters I can change to set sensivity of reconnection user to another AP ?
Generally, the clients control which AP they want to connect at any given point of time. If you are using Windows operating system, you can set the roaming mode to aggressive where the wireless interface on the device will constantly monitor the signal strength from different Access Points in the viscinity (on the same SSID) and when it finds an AP with better signal than the current one it is attached to, it will switch the association to the new AP.
http://www.intel.com/support/wireless/wlan/sb/cs-015906.htm
Many times I saw that device works with AP with weak signal when available is another with much stronger signal.
Is any way to change moment when device will be reconnected ?
Answer is included in the link below:
http://www.intel.com/support/wireless/wlan/sb/cs-015906.htm
Is this process related to OS of the device ?
This is typically controlled by the Client Operating System/wireless card driver.
Generaly to avoid interference AP in neighborhood should work on different channels 1 6 11.
To configure WDS all AP should work on the same channel. Why ?
Essentially, WDS is sort of bridging/repeating across multiple Access Points without the need for a wired infrastructure to connect the access points. Since the WAP321 has a single radio interface, it cannot switch between different channels on the fly when communicating with another AP and with the clients. In order for the AP to bridge/repeat data from a neighboring access point, it has to be on the same channel as the neighboring access point and for association purposes, all other radio parameters should remain the same.
http://en.wikipedia.org/wiki/Wireless_distribution_system
If you have a wired infrastructure connecting these access points, then you can use Single Point Setup to connect these access points in a clusture and manage the channel assignment.
http://sbkb.cisco.com/CiscoSB/ukp.aspx?vw=1&docid=268839bea50742079bdf0ae12a245002_Single_Point_Setup_Wireless_Neighborhood_on_WAP551_and_WAP56.xml
Hope this helps.
Regards,
Nagaraja

Cisco WAP 321 found bug that causes loss of config

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