Cisco WebEx Meetings Server Enterprise License Manager

Multi-facetted question for anyone who can answer:
1) Can Cisco WebEx Meetings Server(CWMS) use an off box Enterprise License Manager (ELM)
2) Can non-CWMS UC Applications utilize the embedded ELM that comes with CWMS in lieu of the scenario in the above question
3) If neither scenario 1 or 2 have "yes" answers, is there a roadmap in place for this to happen?
Thanks in advance!

Hello Mobile Service,
CWMS and Jabber integrations:
http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/Windows/9_1/JABW_BK_E4CC9599_00_environment-configuration-guide_chapter_01.html#JABW_TK_SF2ED5E1_00
In above link start from section: Set Up Cisco WebEx Meetings Server on Cisco Unified Presence
then move to section: Add Cisco WebEx Meetings Server to a Profile
Once done, move to section: Specify Conferencing Credentials in the Client side. You will see above server already listed there, just go ahead and enter your username and password (pleae make sure this user already exists on your CWMS) and accept any certificate/s if presented. Jabber Integration is done and you can start testing the same.
Attached CWMS - AFDS integration doc.
Please let me know if any furhter question.
Thanks, Arun

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Ask the Experts: Single Sign-On with Cisco WebEx Meetings Server, Internet Reverse Proxy, and Enterprise License Manager Solutions

With Arun Kumar
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Single Sign-On (SSO) with Cisco WebEx Meetings Server (Cisco WMS), Internet Reverse Proxy (IRP), and Enterprise License Manager (ELM) solutions.
SSO standards such as Security Assertion Markup Language (SAML) 2.0 provide secure mechanisms for passing credentials and related information between different websites that have their own authorization and authentication systems. SSO enables simplified user authentication and management.
IRP provides public access, enabling users to host or attend meetings from the Internet and mobile devices. Although IRP is optional, Cisco encourages its use because it provides a better user experience for your mobile workforce.
Example question topics include:
SSO profiles and SAML 2.0 Identity providers (IdPs) supported in Cisco WMS
Basic configuration of IdPs
Interaction between IdPs and Cisco WMS
Difference between the cloud client implementation and Cisco WMS
Meeting access behavior in a split-horizon network topology with SSO
How to enable public access to Cisco WMS
Cisco WMS ELM operations
Cisco WMS ELM compared to other unified communications ELM or standalone ELM and compatibility/inoperability between them
Arun Kumar is a team lead in the San Jose Conferencing Technical Assistance Center. He has over eight years of experience in conferencing technology and specializes in Cisco Unified Meeting Place Express and Cisco WebEx Meeting Server. He joined Cisco in 2010 as an escalation engineer for the Cisco Telepresence group. Before joining Cisco he worked for the UK's third-largest internet service provider Supanet on VoIP technology and the *Nix domain. Kumar holds a master of science degree in computer science from Sikkim Manipal University in India, and he holds CCIE (Voice) and VMware Certified Professional certifications.
Remember to use the rating system to let Arun know if you have received an adequate response.
Arun might not be able to answer each question because of the volume expected during this event. Remember that you can continue the conversation on the Collaboration, Voice, and Video community Other Subjects subcommunity shortly after the event. This event lasts through Monday May 17, 2013. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

Hello Mobile Service,
CWMS and Jabber integrations:
http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/Windows/9_1/JABW_BK_E4CC9599_00_environment-configuration-guide_chapter_01.html#JABW_TK_SF2ED5E1_00
In above link start from section: Set Up Cisco WebEx Meetings Server on Cisco Unified Presence
then move to section: Add Cisco WebEx Meetings Server to a Profile
Once done, move to section: Specify Conferencing Credentials in the Client side. You will see above server already listed there, just go ahead and enter your username and password (pleae make sure this user already exists on your CWMS) and accept any certificate/s if presented. Jabber Integration is done and you can start testing the same.
Attached CWMS - AFDS integration doc.
Please let me know if any furhter question.
Thanks, Arun

Is it possible to import Tracking Codes with Cisco WebEx Meetings Server 2.5?

Is it possible to import Tracking Codes with Cisco WebEx Meetings Server 2.5?

Hi,
In documentation, you can find only what is possible and supported in the product. We don't document what is not supported.
At this time, there is no feature request submitted for this as I assume no one requested such a feature. If your customer really needs this feature, I advise you to reach out to your/their Cisco Account Manager, explain the feature you would like to see, so they can reach out to Product Management and see if this could be built in the next product version.
I hope this helps.
-Dejan

Cisco WebEx Meetings Server-Internal IRP vs Split Horizon

Hi,
We are planning to install CWMS 1.1 but not able to decide among below two topology -
a.Internal Internet Reverse Proxy with all virtual machines including IRP in same internal network(ie no IRP in DMZ).
b.Split Horizon with IRP in DMZ network.
I would prefer option a.(all VM in internal network) as fewer changes on the firewall(allow potrt 80 & 443 from external to internal) but not sure how risky it is as will be allowing all external internet traffic directly to IRP internal on port 80 & 443.Will we be compromising on security if we go with this option?
Please suggest which option is recommended .I have gone through the pros & cons mentioned in CWMS planning guide 1.1.
Thanks
KMS

Srdjan, KMS,
Appologies to jump in, but I am also doing a 50 port installation. I am leaning towards internal topology as well as it appears to be less complex and best preforming.
Srjdan,
+5 for the info. Can you please confirm if below applies to 50 port systems as well? Do we need to have a minimum of two boxes to install split-horizon-topology?
"On another hand for that deployment you need 2 HW box's."
I was under the impression we can patch the physical CWMS server onto a DMZ switch and can do split-horizon-topology with only one hadware box. Can you please confirm if thats possible at all?
I tried to raise a request with PDI and was rejected that PDI at the moment is not supporting this product.
I have same queries - let me know I can open a separate thread if you want.
1) How much of a security risk it invloves doing Internal IRP?
2) Is there any additional Cisco device we can recommend to the customer to add extra layer of security to the solution?
3) We have only one hardware box - what would be the best design in that scenario? (50 port installation)
Terry

Cisco WebEx Meetings Server (CWMS) NFR? More than 180 day Demo?

Everyone,
I know about the Trial license 180 days for CWMS but for our demo use I would like to get a NFR so we can install onsite without having to worry about licencing every 180 days.
I don't think I saw CWMS in our UC 9.0 NFR Kit - so any help would be great.
Thanks,
Brian Wyland

Hi Brian,
CWMS is still not part of NFR kit, if you have valid UCSS you can get via PUT tool or get in touch with your Cisco AM and they will be able to help you.
HTH
Arun

Cisco Enterprise License Manager

Is Cisco Enterprise License Manager the samething as Cisco License Manager? I just want to make sure I am downloading the correct thing to work with CUCM 9.0. This is the only thing I was able to find in the Support downloads when logged in with my CCO:
Cisco License Manager 3.2.3 Client and Server Package (Windows)

And thus, same HW requirements as CUCM if you want to do a standalone install.
Otherwise, just use the one that will get installed with CUCM or CUC.
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk

Enterprise License Manager 9.1 used Ports

Hi All
What are the ports need to be opened between Enterprise License Manager standalone server and CUCM/CUC Publisher to communicate
I searched the below documents but not able to find the required details
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/elmuserguide/9_1_1/CUCM_BK_EDEFFAEB_00_enterprise-license-manager-user-91.html
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/port/9_1_1/CUCM_BK_T2CA6EDE_00_tcp-port-usage-guide-91.html
Can anyone help me on this
Thanks
Hari.Sivaji

Couldn't find anything on this, I believe you're the very first person to ask this info.
If you're entitled for PDI, you can open a case with us, and we might be able to get the info from the BU.
If not, your SE/AM would be the next point of contact to get this info, and get it somewhere in the documentation.
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk

Enterprise License Manager login issue...

Hey guys,
Trying to log into Enterprise Licensing Manager (on a Be6K v9) and am getting the error Invalid Username or Password. Please try again.
I am using the admin login that I use to log into Cisco Unified CM Administration.
Would I log into the CUCM console in vSphere to reset the password? If so what commands would I use.
I haven't found much on resetting the login password for ELM

Hi,
You'll need to use the OS Admin credentials, not the application user:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/elmuserguide/9_0_1/CUCM_BK_E596FD72_00_enterprise-license-manager-user-90_chapter_0101.html#CUCM_RF_I970430F_00
Brad

Enterprise License Manager Sync Problem

Hi.
I have CUCM 9.1 & Enterprise License Manager. I have installed licenses on Enterprise License Manager and in inventory added CUCM.
Everyting worked fine for 20 days, but from yesterday CUCM is showing below error:-
"The system has not synchronized successfully with Enterprise License Manager for 7 days. If successful synchronization does not occur within the next 53 days, you will no longer be able to provision users and devices."
In Enterprise license manager CUCM status is "Registration Conflict". It also show :-"This product instance is already being managed by another Enterprise License Manager. Product Instances can only be managed by a single Enterprise License Manager. To manage the product instance with this Enterprise License Manager, delete it from this and the other Enterprise License Manager, and then add it to this one."
Also below message is displayed in Enterprise License Manager:-
"Enterprise License Manager is operating in demo mode. Install licenses to cover the licensing requirements of your product instances in order to avoid losing functionality in those products."
Please help to solve this problem.
Regards,
Andy

Hi Neo,
I have never tried but recommended would be to go for maintenance window.
Further, the message posted says The system has not synchronized successfully with Enterprise License Manager for 7 days. If successful synchronization does not occur within the next 53 days, you will no longer be able to provision users and devices.
This means it can be done but why to take a chance.
regds,
aman

Webex Meetings Server emails w/Exchange 2010

Can someone tell me the correct format for entering the email address in Webex Meetings Server for sending notification emails? I can get them working internally with Exchange 2010 but they seem to come from [email protected] Does this mean I need to setup a mailbox for a user called admin? How is it configured with authentication enabled?
I've tried the username as -
webex
[email protected]
myinternaldomain.local\webex - this doesn't work as the '\' character doesn't get saved when you apply this config
There is an AD user called webex configured with a mailbox on Exchange 2010.
I've got no visibility of the Exchange side, but any advice I can pass on would be much appreciated. Apparently, with email authentication off I can only send emails to internal domains that AD is authoritative for, but this is obviously no use for Webex conferencing.
Thanks in advance,
Jason

Our account is set up as ourdomain.webex.com. This gets us to the sign in page. We use Zimbra so our e-mail is set up that when we start a meeting or schedule a meeting, an e-mail is sent to the host that they can forward to the people they wish to attend(it has all the needed meeting info in it). It usually doesn't send an invite directly unless you use the 'invite others' window once the meeting has started.
When I set up my webex account on our server I used my email and a password (not AD) That is what I use to sign in on the server to start a meeting.
Hope that helps.
Mike

Cisco Webex Meeting Server v2.5 Certificate Type

Dear Team,
We have installed Cisco Webex Meeting Server v2.5 and we need to but a public CA.
i have created the CSR file (Using SAN) and i sent to the CA vendor but they asked my about the certificate type.
Cisco or Tomcat or what?
i have searched in Admin and Planning guide but i didn't find the answer.
Apprentice your answer.
BR,
HS

Hi HS,
Apache/Tomcat cert is what you need.
Kind regards,
-Dejan

VCenter is a must for webex meetings server ?

Hi all,
Is vCenter is a must for webex meetings server ?
if I do not have vCenter, is it possible to deploy it?
thanks.

Correct, vCenter is required. No way around it afaik.
Please rate useful posts.

Prime / Enterprise Licensing Manager

Hi,
I have a customer with a co-resident PLM/ELM and they have changed their DNS. Just wondering if any one has updated PLM/ELM instance DNS details and if they had any licensing impacts due to this change.
User guide specifies states re-hosting:
A hardware failure occurred and new hardware is required for Cisco Prime License Manager
Multiple Cisco Prime License Managers are desired and a subset of fulfillment licenses need to be moved to a new Cisco Prime License Manager
Thanks

Hi,
just refer this discussion
https://supportforums.cisco.com/document/12413781/how-change-dnss-ip-address-publisher-call-manager-105
regds,
aman

CUCM - Enterprise License Manager - API availablity

Hi,
I would like to know if any rest/soap APIs are available to fetch / get Call Manager licenses information whatever is displayed in ELM.
Could somebody please direct me to the right documentation for this ?
Thanks,
JP

You probably want to ask this in a developer forum.

WebEx Meeting Server 1.5 - Call drop after entering meeting number and #

Hi everyone,
Just installed a new CWMS server version 1.5... all features seem to work EXCEPT when I use the call in function, I type in the meeting number, hit # and the call is terminated.
I read through this document:
http://www.cisco.com/c/en/us/td/docs/collaboration/CWMS/b_troubleshootingGuide/b_troubleshootingGuide_chapter_01000.pdf
From the document:
Call-In Issues
• Problem Users hear a reorder tone before or after the complete number is dialed.
• Problem The "Your call cannot be completed as dialed" message is played by the annunciator.
• Problem During call-back, a user's call terminates after pressing 1 to join the meeting.
• Problem During call-in, a user's call terminates after entering the meeting ID followed by #.
Possible Cause You need to reconfigure your CUCM servers.
Solution Reconfigure your CUCM settings as follows: Use the "<NONE>" partition and "<NONE>" CSS
(Calling Search Space) for all Cisco WebEx Meetings Server related entities in CUCM (for example, route
patterns, SIP route patterns, SIP trunks, etc.).
Solution Use one partition and one CSS specifically assigned for all Cisco WebEx Meetings Server related
entities. For more information refer to the system guide for your CUCM version.
I configured my route pattern to use <NONE> and all other option as <NONE> and still the call is terminated.
I created a css_webex CSS and put in pt_internal and assigned that and I still get terminated.
Am I missing something here?

Personally, I never really use the null partition but before we go there. You have a couple different route patterns. The first is an inbound call pattern(s) that are going to be standard route patterns (i.e. numeric) and you'll have some outbound PSTN patterns for the actual outdialing that CWMS does. You then have some SIP route patterns that can either be defined as IP or FQDN for each media server. After you connect and then want to join a meeting, those SIP route patterns are used to redirect you to the appropriate server where a meeting is hosted. For those patterns, are you using IP or FQDN and what partition are they in? If you are using FQDN then you may need to change to IP depending on your DNS configuration on CUCM.
Hailey

Cisco WebEx Meetings Server Enterprise License Manager

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