Cisco Wireless AP radio interface shutdown/Operation Status Down

Hi,
I am trying to troubleshoot the cause of the wireless AP 1142 radio shutdown; I was wondering where may be a good place to start on it/possibility of the radio shutting down. Once the radio is shown as down; I would just need to re-enable (disable/enable) it and the status changes to up status. I have attached a screen catpure of the radio interface showning down.
The AP radios shutting down is intermittent; some APs has their "A/N" radio interface shutdown while others has their "G/N" radio interface shutdown. Not too sure what may most likely be causing it to shutdown?
Any input is appreciated.
Thanks.

Do you have controller ?? if yes then posts out put of sh sysinfo commad.
Paste the output of sh version command from AP.
Also check: 
1. Choose Wireless > 802.11a/n or 802.11b/g/n > Network
Select the 802.11a (or 802.11b/g) Network Status check box to enable the 802.11a or 802.11b/g band.
2. Wireless > Access Points > All APs then click on specific AP and make sure admin status is enable.
Reagrds

Similar Messages

  • Cisco 1142AP Autonomous - Radio interface constantly reset and provides crash file

    Hello All,
    We have 10 Cisco 1142 Access Points currently configured as Autonomous and I'm experiecing very unusual behavior with the 2.4GHz radio interfaces on each of them. The IOS firmware is 15.2.2JB and they're connected to Cisco 2960 PoE switches. I'm not sure what could be causing this problem however it is service impacting and looks bad on me since I don't have a solution for it. One potential fix could be to upgrade the firmware to 15.2.4 but I'm sure if it is a firmware problem. Any advice would help. Here's an excerpt from the AP log:
    Aug 18 14:40:16:  Writing driver stats to flash:/ap_log_r0_0.log..
    Aug 18 14:40:21:
    Aug 18 14:40:21: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
    Aug 18 14:40:22: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
    Aug 18 14:40:23: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
    Aug 18 14:40:23: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
    Thanks,
    Ali Ibrahim

    You should be able to go in and view teh R0_0.log file.
    there might be something in there that you can do a bug search for.
    HTH,
    Steve

  • Oper status down

    HI,
    I recently bought a Cisco 2504 Wireless Controller and a couple of access points (Cisco 1600 Series). Initially the controller had the 7.0.x.x firmware and from what i read on Cisco website it seems that this version is incompatible with my access points, so I updated the firmware on the controller to the latest version (7.4.110.0.). The access points were intially autonomous, so I installed the latest conversion to lightweight iOS image (ap1g2-rcvk9w8-tar.152-4.JA1). All work beautiful and I was happy until i discovered that after  the acces points succesfully join the controller the radio interfaces won't come up. On the controller i get the following messages:
    AP's Interface:1(802.11a) Operation State Down: Base Radio MAC:7c:95:f3:6c:c6:30 Cause=Unknown Reset Status:NA
    AP's Interface:0(802.11b) Operation State Down: Base Radio MAC:7c:95:f3:6c:c6:30 Cause=Unknown Reset Status:NA
    And here's what the acces point displays in logging mode:
    *Sep 27 06:35:01.169: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address 10.10.10.1, mask 255.255.255.0, hostname APc08c.601f.260d
    Translating "CISCO-CAPWAP-CONTROLLER.xxx.local"...domain server (10.0.0.1) [OK]
    *Sep 27 06:35:03.605: %CAPWAP-3-ERRORLOG: Did not get log server settings from DHCP.
    *Sep 27 06:35:13.609: %CAPWAP-3-ERRORLOG: Go join a capwap controller
    *Sep 27 06:35:02.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.10.10.5 peer_port: 5246
    *Sep 27 06:35:02.491: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.10.10.5 peer_port: 5246
    *Sep 27 06:35:02.491: %CAPWAP-5-SENDJOIN: sending Join Request to 10.10.10.5
    *Sep 27 06:35:02.495: %CAPWAP-3-ERRORLOG: Invalid event 10 & state 5 combination.
    *Sep 27 06:35:02.495: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 10 state 5.
    *Sep 27 06:35:02.495: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
    *Sep 27 06:35:02.495: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap packet from 10.10.10.5
    *Sep 27 06:35:03.131: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
    *Sep 27 06:35:03.203: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down
    *Sep 27 06:35:03.259: %CAPWAP-5-JOINEDCONTROLLER: AP has joined controller WLC_Intranet
    *Sep 27 06:35:03.311: ac_first_hop_mac - IP:10.10.10.5 Hop IP:10.10.10.5 IDB:BVI1
    *Sep 27 06:35:03.311: Setting AC first hop MAC: 4c00.8259.4ee0
    *Sep 27 06:35:03.311: ac_first_hop_mac - IP:10.10.10.5 Hop IP:10.10.10.5 IDB:BVI1
    *Sep 27 06:35:03.311: Setting AC first hop MAC: 4c00.8259.4ee0
    *Sep 27 06:35:03.683: %WIDS-6-ENABLED: IDS Signature is loaded and enabled
    *Sep 27 06:35:04.131: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
    *Sep 27 06:35:04.203: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
    I must metion that all settings on the controller are fine (the access points interfaces are set to enable), but they just don't want to come up. I'm completely baffled by this problem and I don't know what to do next ? Can someone explain what's happeining ?
    PS: The access point are powered by their standard AC-DC power supply (not over PoE).

    Thanks for replies! One of the first thing that I did was to configure a NTP server, so the controller is time synchronized. Aslo I manually enable each radio interface.
    Here is the output for "show ap config 802.1b" (partial output):
    Cisco AP Identifier.............................. 14
    Cisco AP Name.................................... APc08c.601f.260d
    Country code..................................... RO  - Romania
    Regulatory Domain allowed by Country............. 802.11bg:-E     802.11a:-E
    AP Country code.................................. RO  - Romania
    AP Regulatory Domain............................. -E
    Switch Port Number .............................. 1
    MAC Address...................................... c0:8c:60:1f:26:0d
    IP Address Configuration......................... DHCP
    IP Address....................................... 10.10.10.7
    IP NetMask....................................... 255.255.255.0
    Gateway IP Addr.................................. 10.10.10.1
    NAT External IP Address.......................... None
    CAPWAP Path MTU.................................. 1485
    Telnet State..................................... Disabled
    Ssh State........................................ Disabled
    Cisco AP Location................................ default location
    Cisco AP Floor Label............................. 0
    Cisco AP Group Name.............................. default-group
    Primary Cisco Switch Name........................
    Primary Cisco Switch IP Address.................. Not Configured
    Secondary Cisco Switch Name......................
    Secondary Cisco Switch IP Address................ Not Configured
    Tertiary Cisco Switch Name.......................
    Tertiary Cisco Switch IP Address................. Not Configured
    Administrative State ............................ ADMIN_ENABLED
    Operation State ................................. REGISTERED
    Mirroring Mode .................................. Disabled
    AP Mode ......................................... Local
    Public Safety ................................... Disabled
    AP SubMode ...................................... Not Configured
    Remote AP Debug ................................. Disabled
    Logging trap severity level ..................... informational
    Logging syslog facility ......................... kern
    S/W  Version .................................... 7.4.110.0
    Boot  Version ................................... 15.2.2.0
    Mini IOS Version ................................ 7.5.1.73
    Stats Reporting Period .......................... 180
    Stats Collection Mode ........................... normal
    LED State........................................ Enabled
    PoE Pre-Standard Switch.......................... Enabled
    PoE Power Injector MAC Addr...................... Disabled
    Power Type/Mode.................................. Power injector / Normal mode
    Number Of Slots.................................. 2
    AP Model......................................... AIR-CAP1602E-E-K9
    AP Image......................................... C1600-K9W8-M
    IOS Version...................................... 15.2(2)JB2$
    Reset Button..................................... Enabled
    AP Serial Number................................. FGL1735X02L
    AP Certificate Type.............................. Manufacture Installed
    AP User Mode..................................... AUTOMATIC
    AP User Name..................................... Not Configured
    AP Dot1x User Mode............................... Not Configured
    AP Dot1x User Name............................... Not Configured
    Cisco AP system logging host..................... 255.255.255.255
    For the 802.11a interface things are almost the same.
    Output for show sysinfo:
    Manufacturer's Name.............................. Cisco Systems Inc.
    Product Name..................................... Cisco Controller
    Product Version.................................. 7.4.110.0
    Bootloader Version............................... 1.0.16
    Field Recovery Image Version..................... 1.0.0
    Firmware Version................................. PIC 16.0
    Build Type....................................... DATA + WPS
    System Name...................................... WLC_Intranet
    System Location..................................
    System Contact...................................
    System ObjectID.................................. 1.3.6.1.4.1.9.1.1279
    IP Address....................................... 10.10.10.4
    Last Reset....................................... Software reset
    System Up Time................................... 3 days 5 hrs 33 mins 41 secs
    System Timezone Location.........................
    System Stats Realtime Interval................... 5
    System Stats Normal Interval..................... 180
    Output from "show time":
    Time............................................. Sun Sep 29 19:22:01 2013
    Timezone delta................................... 0:0
    Timezone location................................
    NTP Servers
        NTP Polling Interval.........................     3600
         Index     NTP Key Index     NTP Server      NTP Msg Auth Status
           1              0        x.x.x.x       AUTH DISABLED
    Output from "show verion" on one of the APs:
    Cisco IOS Software, C1600 Software (AP1G2-K9W8-M), Version 15.2(2)JB2, RELEASE SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2013 by Cisco Systems, Inc.
    Compiled Mon 29-Jul-13 12:35 by prod_rel_team
    ROM: Bootstrap program is C1600 boot loader
    BOOTLDR: C1600 Boot Loader (AP1G2-BOOT-M) LoaderVersion 15.2(2)JAX, RELEASE SOFTWARE (fc1)
    APc08c.601f.260d uptime is 30 minutes
    System returned to ROM by power-on
    System image file is "flash:/ap1g2-k9w8-mx.152-2.JB2/ap1g2-k9w8-mx.152-2.JB2"
    Last reload reason:
    This product contains cryptographic features and is subject to United
    States and local country laws governing import, export, transfer and
    use. Delivery of Cisco cryptographic products does not imply
    third-party authority to import, export, distribute or use encryption.
    Importers, exporters, distributors and users are responsible for
    compliance with U.S. and local country laws. By using this product you
    agree to comply with applicable laws and regulations. If you are unable
    to comply with U.S. and local laws, return this product immediately.
    A summary of U.S. laws governing Cisco cryptographic products may be found at:
    http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
    If you require further assistance please contact us by sending email to
    [email protected].
    cisco AIR-CAP1602E-E-K9    (PowerPC) processor (revision B0) with 98294K/32768K bytes of memory.
    Processor board ID FGL1735X02L
    PowerPC CPU at 533Mhz, revision number 0x2151
    Last reset from power-on
    LWAPP image version 7.4.110.0
    1 Gigabit Ethernet interface
    2 802.11 Radios
    32K bytes of flash-simulated non-volatile configuration memory.
    Base ethernet MAC Address: C0:8C:60:1F:26:0D
    Part Number                          : 73-14508-04
    PCA Assembly Number                  : 000-00000-00
    PCA Revision Number                  :
    PCB Serial Number                    : FOC17292D61
    Top Assembly Part Number             : 800-38553-01
    Top Assembly Serial Number           : FGL1735X02L
    Top Revision Number                  : A0
    Product/Model Number                 : AIR-SAP1602E-E-K9
    Configuration register is 0xF
    Output from "show inventory " on one of the APs:
    NAME: "AP1600", DESCR: "Cisco Aironet 1600 Series (IEEE 802.11n) Access Point"
    PID: AIR-SAP1602E-E-K9 , VID: V01, SN: FGL1735X02L
    Output from "show inventory " on one of the APs:
    Interface                  IP-Address      OK?  Method  Status                Protocol
    BVI1                       10.10.10.7     YES  DHCP     up                    up
    Dot11Radio0                unassigned     NO  unset     administratively down    down
    Dot11Radio1                unassigned     NO  unset     administratively down    down
    GigabitEthernet0             unassigned     NO  unset     up                    up
    GigabitEthernet0.1           unassigned      YES  unset     up                    up

  • 3702E-Operational Status DOWN

    Hi All,
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    Rasika
    **** Pls rate all useful responses ****

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    (Cisco Controller) >show ap summary
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    Global AP User Name.............................. Not Configured
    Global AP Dot1x User Name........................ Not Configured
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    Management IP Address                : 192.168.150.220
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    Keepalive Version(controller/switch) : 1/1
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    Controller's Status Line             : up
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    Good Luck and sorry for my english.
    Best Regards.

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    Product Name..................................... Cisco Controller
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    Bootloader Version............................... 1.0.16
    Field Recovery Image Version..................... 7.0.112.21
    Firmware Version................................. FPGA 1.7, Env 1.8, USB console                                               2.2
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    System Location.................................. Ibach, Serverraum 2
    System Contact...................................
    System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
    Redundancy Mode.................................. Disabled
    IP Address....................................... 172.30.0.100
    Last Reset....................................... Software reset
    System Up Time................................... 36 days 21 hrs 46 mins 1 secs
    System Timezone Location......................... (GMT +1:00) Amsterdam, Berlin,                                               Rome, Vienna
    System Stats Realtime Interval................... 5
    System Stats Normal Interval..................... 180
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    Operating Environment............................ Commercial (0 to 40 C)
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    Internal Temperature............................. +44 C
    External Temperature............................. +24 C
    Fan Status....................................... OK
    State of 802.11b Network......................... Enabled
    State of 802.11a Network......................... Enabled
    Number of WLANs.................................. 9
    Number of Active Clients......................... 144
    Burned-in MAC Address............................ 50:3D:E5:AE:92:A0
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    Power Supply 2................................... Present, OK
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    Type: DESCR Vlaue: Cisco 3310 Mobility Services Engine
    Type: PID Value: AIR-MSE-3310-K9
    Type: VID Vlaue: V01
    Type: SN Value: < removed>
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    Starting MSE Platform, waiting to check the status
    Starting MSE Platform, waiting to check the status
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    Unable to get MSE status.      Retrying status fetch -
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  • Radio Interface Reset and Shutdown Frequently

    As recently new office from end-Sept, we have found that the radio interface reset very frequently which has been  happening about over 15 times within 8 weeks for one AP on average. Some of  those (3 AP so far) got the radio interface down eventually and we need to  reload the AP to make it up again.
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    c1140-k9w7-mx.124-21a.JA1. Power supply is made from the PoE switch c2960s. Is there any issue related to IOS? or some other factors may cause the issue happen? Any debug command can show the status of AP? Please advice.

    Hi Surendra,
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  • Operational Status Unknown on Cisco WiSM

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    Discovery phase statistics
    - Discovery requests received.............................. 132
    - Successful discovery responses sent...................... 0
    - Unsuccessful discovery request processing................ 132
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    - Time at last successful discovery attempt................ Not applicable
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