Cisco WLC DHCP upgrade issues

Hi,
I've discovered an issue with our WLC 4400 series controllers when we do firmware upgrades (recently moved to 6.0.199) it seems to reset the dhcp server on the controller but the Access points still retain their old IP until the lease runs out (48hrs). This means that any AP's requesting a new lease often get an IP conflict for the first 48hrs after the upgrade and we experienced areas where AP's wouldnt connect.
Is this a common issue and is there anyway to get the AP's to request a new address from the controller?
thanks,
Matt

Hi Matt,
When you do a WLC upgrade, a WLC reboot is required, this results in the DHCP lease table getting restarted as well.
Solution:
1-Setup an external DHCP Server to overcome this.
2- Restart the access points, so they request a new IP address.
This is mentioned on WLC release notes 6.0.199.0 that you are running, it is for clients, for the rule still applies:
Link
http://www.cisco.com/en/US/docs/wireless/controller/release/notes/crn6_0_199.html#wp581125
Internal DHCP Server
When clients use the controller's internal DHCP server, IP addresses are  not preserved across reboots. As a result, multiple clients can be  assigned the same IP address. To resolve any IP address conflicts,  clients must release their existing IP address and request a new one.
The same also applies on newer releases such as 6.0.199.4 and 7.0.
Have a good day.
Serge

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  • Cisco WLC 5508 with 3702APs - mobile hotspot for 2000 Guest users

    Cisco WLC 5508 with 3702APs - mobile hotspot for 2000 Guest users
    I've been given a fantastic "opportunity" by my boss to use our existing wireless infrastructure to provide internet access to potentially upto 2000 VIP guests arriving with BYOD devices, in a very densely populated area for a 3 day event. We are talking an area of approx 200m x 15m. Think of it as an awards ceremony/concert. The solution will also be mobile so we will be using internet breakout from different telcos as it will move to approx 20 countries. The area is also incredibly densely populated with other wifi APs. I did a brief site survey and AirMagnet could detect over 2500 other 'rogue' APs from where I was stood! I hope CleanAir works!
    We need a simple authentication method for them to connect with zero admin from our side. We don't want to just offer up a rolling daily PSK as that's a bit amateur and we don't really want the VIP guests sharing the PSK with others during their stay. Ideally they could self-provision by providing an email address.
    I know the WLC can handle webauth for local users but I don't think it scales very well. ie I don't think I can offer the account to several hundred people.
    Cisco ISE looks a very expansive (and expensive) product but I don't think we need all it's capabilities (do I?). It would be nice to just ask a potential user for their email address and grant them access and email them next year. I've seen Cisco NAC but that looks over the top too for just guest users who will only be accessing a shared internet connection.
    I've seen 3rd party supposed software solutions from Kiosk Antamedia etc do they work with Cisco Enterprise WLC solutions?
    We'd like to limit users to a certain (low) bandwidth and block (say) torrent traffic to keep the general user experience worthwhile.
    Does anybody have any case study documents or experience of such a project? As well as the authentication it's how well the APs will handle the dense potential number of clients trying to connect in such a confined space. 
    Any suggestions would be gratefully appreciated from the knowledgeable community.
    Cheers,
    Mike

    Hi Rasika,
    We are having WLC 5508 model with software version running 7.4.121.0. AP Models are AIR-CAP2602I.
    Normally our WAN links are good even while the issue pertains. We are connected to remote offices over ipsec site to site vpn for WAN. The link latency in WLC between the AP and the controller shows  <1ms.
    currently the Guest network is using WPA2-PSK auth given in the controller. we are trying to find a option to make the Guest wireless auth local to the office, and see if this solves the problem. 
    any suggestions,
    Thank you,
    Arjun

  • WLC Firmware upgrade

    I am working on a firmware upgrade on WLC 5508 and WLC 2100 from 7.2.111.3 to 7.4.121.  I have 10 forign controllers and 2 anchor controllers.  My question are:
    (1) Should I upgrade the forign controllers first or anchor controllers first?
    (2) Should I or do I need to upgrade Cisco NCS, 1.1.1.24, after the WLC firmware upgrade?
    (3) SHould I or do I need to upgrade CIsco MSE to latest version?
    Thanks,

    (1) Should I upgrade the foreign controllers first or anchor controllers first?
    Does not matter the order.
    Make sure you upgrade the FUS to 1.9.0.0 version as well
    http://www.cisco.com/en/US/docs/wireless/controller/release/notes/fus_rn_OL-31390-01.html
    (2) Should I or do I need to upgrade Cisco NCS, 1.1.1.24, after the WLC firmware upgrade?
    Refer the below link (table 4) compatibility matrix, you should have NCS/Prime 1.3.x
    http://www.cisco.com/en/US/docs/wireless/controller/5500/tech_notes/Wireless_Software_Compatibility_Matrix.html#wp142297
    (3) Should I or do I need to upgrade CIsco MSE to latest version?
    Refer the table 7 of the above link, you should have MSE 7.4.121.0 as well for compatibility
    http://www.cisco.com/en/US/docs/wireless/controller/5500/tech_notes/Wireless_Software_Compatibility_Matrix.html#wp142297
    HTH
    Rasika
    **** Pls rate all useful responses ****

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