Cisco wlc ios 7.2 with clients windows 8 can not authenticate with 802.1x

Hello my name is Ivan:
I have a solution a unified solution wireless with a cisco wlc 7.2 and ap cisco. My issue is the follow:
My users are using laptops with OS windows 8, and they can not access to the network wireless because they authenticate in to the network using 802.1x wpa/wpa2 with tkip or aes.
I find a bug in the ios of the wlc. The number is CSCua29504. I would not to change the drivers in the laptop to join the users in to the solution.
Please is possible to find any software to do the upgrade in the wlc? Or perhaps we need to do an upgrade in to cisco lightweight access point?
Please help me in this issue.
Regards
Ivan

Bug ID CSCua29504 has been fixed in WLC firmware 7.0.235.3, 7.3.101.X or 7.4.100.X.
So if you are NOT running any one of these codes, then yes. Upgrade your firmware is your solution.
Fixed in: (12)
7.4(100.0),7.4(1.20),7.3(112.0),7.3(101.0),7.3(1.67)
7.2(111.3),7.2(111.1),7.2(110.4),7.0(236.0),7.0(235.3)

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*Mar 1 01:19:25.727: dot1x-ev(Fa0/1): Interface state changed to UP
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*Mar 1 01:19:26.230: dot1x-ev:dot1x_supp_port_down: No DOT1X subblock found on FastEthernet0/1
*Mar 1 01:19:28.327: dot1x-ev(Fa0/1): Interface state changed to UP
*Mar 1 01:19:28.336: dot1x-ev:DOT1X Supplicant not enabled on FastEthernet0/1
*Mar 1 01:19:28.697: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/1, changed state to up
*Mar 1 01:19:29.510: %AUTHMGR-5-START: Starting 'mab' for client (60eb.699a.0e0f) on Interface Fa0/1 AuditSessionID 0AF80215000000030048C250
*Mar 1 01:19:29.510: RADIUS/ENCODE(0000000B):Orig. component type = DOT1X
*Mar 1 01:19:29.510: RADIUS(0000000B): Config NAS IP: 0.0.0.0
*Mar 1 01:19:29.510: RADIUS/ENCODE(0000000B): acct_session_id: 11
*Mar 1 01:19:29.510: RADIUS(0000000B): sending
*Mar 1 01:19:29.510: RADIUS/ENCODE: Best Local IP-Address 10.248.2.21 for Radius-Server 10.248.64.20
*Mar 1 01:19:29.510: RADIUS(0000000B): Send Access-Request to 10.248.64.20:1645 id 1645/19, len 206
*Mar 1 01:19:29.510: RADIUS: authenticator 3C AE B6 01 13 26 4E 77 - 94 33 B1 40 B7 A6 06 F8
*Mar 1 01:19:29.510: RADIUS: User-Name           [1]   14 "60eb699a0e0f"
*Mar 1 01:19:29.510: RADIUS: User-Password       [2]   18 *
*Mar 1 01:19:29.510: RADIUS: Service-Type        [6]   6   Call Check                [10]
*Mar 1 01:19:29.510: RADIUS: Framed-MTU          [12] 6   1500
*Mar 1 01:19:29.510: RADIUS: Called-Station-Id   [30] 19 "00-1A-6D-FE-AA-83"
*Mar 1 01:19:29.510: RADIUS: Calling-Station-Id [31] 19 "60-EB-69-9A-0E-0F"
*Mar 1 01:19:29.510: RADIUS: Message-Authenticato[80] 18
*Mar 1 01:19:29.510: RADIUS:   2F C3 4E 65 14 AF D3 8E B9 E5 29 C3 28 13 C6 B8             [ /Ne)(]
*Mar 1 01:19:29.510: RADIUS: EAP-Key-Name        [102] 2   *
*Mar 1 01:19:29.510: RADIUS: Vendor, Cisco       [26] 49
*Mar 1 01:19:29.510: RADIUS:   Cisco AVpair       [1]   43 "audit-session-id=0AF80215000000030048C250"
*Mar 1 01:19:29.510: RADIUS: NAS-Port-Type       [61] 6   Ethernet                  [15]
*Mar 1 01:19:29.510: RADIUS: NAS-Port            [5]   6   50001
*Mar 1 01:19:29.510: RADIUS: NAS-Port-Id         [87] 17 "FastEthernet0/1"
*Mar 1 01:19:29.510: RADIUS: NAS-IP-Address      [4]   6   10.248.2.21
*Mar 1 01:19:29.519: RADIUS(0000000B): Started 5 sec timeout
*Mar 1 01:19:29.527: RADIUS: Received from id 1645/19 10.248.64.20:1645, Access-Reject, len 50
*Mar 1 01:19:29.527: RADIUS: authenticator B0 3B E5 8F 22 D1 C1 66 - F6 8F 1A 7E 88 49 AA BB
*Mar 1 01:19:29.527: RADIUS: Reply-Message       [18] 12
*Mar 1 01:19:29.527: RADIUS:   52 65 6A 65 63 74 65 64 0A 0D          [ Rejected]
*Mar 1 01:19:29.527: RADIUS: Message-Authenticato[80] 18
*Mar 1 01:19:29.527: RADIUS:   91 5F 64 12 73 8E 76 0C 31 DD 2B B7 2E EC 6E BA          [ _dsv1+.n]
*Mar 1 01:19:29.527: RADIUS(0000000B): Received from id 1645/19
*Mar 1 01:19:29.527: RADIUS/DECODE: Reply-Message fragments, 10, total 10 bytes
*Mar 1 01:19:29.527: %MAB-5-FAIL: Authentication failed for client (60eb.699a.0e0f) on Interface Fa0/1 AuditSessionID 0AF80215000000030048C250
*Mar 1 01:19:29.527: %AUTHMGR-7-RESULT: Authentication result 'no-response' from 'mab' for client (60eb.699a.0e0f) on Interface Fa0/1 AuditSessionID 0AF80215000000030048C250
*Mar 1 01:19:29.527: %AUTHMGR-7-FAILOVER: Failing over from 'mab' for client (60eb.699a.0e0f) on Interface Fa0/1 AuditSessionID 0AF80215000000030048C250
*Mar 1 01:19:29.527: dot1x-ev(Fa0/1): Couldn't find the supplicant in the list
*Mar 1 01:19:29.527: dot1x-ev(Fa0/1): Sending create new context event to EAP for 0x9E000002 (60eb.699a.0e0f)
*Mar 1 01:19:29.535: dot1x-ev(Fa0/1): Created a client entry (0x9E000002)
*Mar 1 01:19:29.535: dot1x-ev(Fa0/1): Dot1x authentication started for 0x9E000002 (60eb.699a.0e0f)
*Mar 1 01:19:29.535: %AUTHMGR-5-START: Starting 'dot1x' for client (60eb.699a.0e0f) on Interface Fa0/1 AuditSessionID 0AF80215000000030048C250
*Mar 1 01:19:29.535: dot1x-ev(Fa0/1): Sending EAPOL packet to 60eb.699a.0e0f
*Mar 1 01:19:29.535: dot1x-ev(Fa0/1): Role determination not required
*Mar 1 01:19:29.535: dot1x-ev(Fa0/1): Sending out EAPOL packet
*Mar 1 01:19:30.290: %LINK-3-UPDOWN: Interface FastEthernet0/1, changed state to up
*Mar 1 01:19:39.828: dot1x-ev(Fa0/1): Sending EAPOL packet to 60eb.699a.0e0f
*Mar 1 01:19:39.828: dot1x-ev(Fa0/1): Role determination not required
*Mar 1 01:19:39.828: dot1x-ev(Fa0/1): Sending out EAPOL packet
*Mar 1 01:19:50.113: dot1x-ev(Fa0/1): Sending EAPOL packet to 60eb.699a.0e0f
*Mar 1 01:19:50.113: dot1x-ev(Fa0/1): Role determination not required
*Mar 1 01:19:50.113: dot1x-ev(Fa0/1): Sending out EAPOL packet
*Mar 1 01:20:00.414: dot1x-ev(Fa0/1): Received an EAP Timeout
*Mar 1 01:20:00.414: %DOT1X-5-FAIL: Authentication failed for client (60eb.699a.0e0f) on Interface Fa0/1 AuditSessionID
*Mar 1 01:20:00.414: dot1x-ev(Fa0/1): Sending event (2) to Auth Mgr for 60eb.699a.0e0f
*Mar 1 01:20:00.414: %AUTHMGR-7-RESULT: Authentication result 'no-response' from 'dot1x' for client (60eb.699a.0e0f) on Interface Fa0/1 AuditSessionID 0AF80215000000030048C250
*Mar 1 01:20:00.414: dot1x-ev(Fa0/1): Received Authz fail for the client 0x9E000002 (60eb.699a.0e0f)
*Mar 1 01:20:00.414: dot1x-ev(Fa0/1): Deleting client 0x9E000002 (60eb.699a.0e0f)
*Mar 1 01:20:00.414: %AUTHMGR-7-FAILOVER: Failing over from 'dot1x' for client (60eb.699a.0e0f) on Interface Fa0/1 AuditSessionID 0AF80215000000030048C250
*Mar 1 01:20:00.414: %AUTHMGR-7-NOMOREMETHODS: Exhausted all authentication methods for client (60eb.699a.0e0f) on Interface Fa0/1 AuditSessionID 0AF80215000000030048C250
*Mar 1 01:20:00.414: %AUTHMGR-5-VLANASSIGN: VLAN 99 assigned to Interface Fa0/1 AuditSessionID 0AF80215000000030048C250
*Mar 1 01:20:00.422: dot1x-ev:Delete auth client (0x9E000002) message
*Mar 1 01:20:00.422: dot1x-ev:Auth client ctx destroyed
*Mar 1 01:20:00.422: dot1x-ev:Aborted posting message to authenticator state machine: Invalid client
*Mar 1 01:20:00.733: %AUTHMGR-5-SUCCESS: Authorization succeeded for client (Unknown MAC) on Interface Fa0/1 AuditSessionID 0AF80215000000030048C250
*Mar 1 01:20:00.733: RADIUS/ENCODE(0000000B):Orig. component type = DOT1X
*Mar 1 01:20:00.733: RADIUS(0000000B): Config NAS IP: 0.0.0.0
*Mar 1 01:20:00.733: RADIUS/ENCODE: Best Local IP-Address 10.248.2.21 for Radius-Server 10.248.64.20
*Mar 1 01:20:00.733: RADIUS(0000000B): Started 5 sec timeout
*Mar 1 01:20:00.741: RADIUS: Received from id 1646/9 10.248.64.20:1646, Accounting-response, len 20
swi-test-802.1x#
swi-test-802.1x#
If anyone has an idea. Another thiong to mention, hosts have a Trend OfficeScan solution for Host protection, but the same on Windows 7 and everything is OK.
Thanks for your precious help.
Pierre-Louis

Hi Pierre-Louis,
A couple of questions here:
-We have a voice vlan defined for the port and multi-domain config.During your tests, do you have the PC connected behind an IP Phone?
-Which authentication method do you want to go for PC/IP phone?
-Whats the IP Phone model/vendor ?
In the logs , we have an Access-Reject for the client MAB auth attempt and then failover to dot1x auth.However, I dont see a Phone MAC in the logs.
On the switch debug, we see several EAPOL packets to client 60eb.699a.0e0f, which seems a Quanta computer based on the MAC vendor.
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http://support.microsoft.com/kb/949984
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debug authentication all
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HTH,
Alex

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If you see a message that your computer can’t connect to the iTunes Store, click another item (Podcasts, for example) and click iTunes Store again. If it still doesn’t connect, make sure your Internet connection is working—open a web browser and visit a website. If your Internet connection is OK, there may be a problem with the iTunes Store. Try visiting the store again later.
Make sure your computer’s date, time, and time zone are set correctly.
Make sure your account information is accurate and that you don’t need to correct a problem with a previous purchase. Enter the iTunes Store, click your account name at the top of the iTunes Store window, and sign in to your account. To verify your account information, click Edit Account Info and Edit Payment Information.
If you’re having trouble signing in to the store using your AOL account, your AOL account might not work with the iTunes Store in your country. Only U.S. and U.K. customers can sign in using their AOL accounts.
Make sure the iTunes Store is available in your country. For more information, visit the iTunes website.

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