Cisco Works 2k

Hi Expertise,
Cisco works 2000 getting very slow during login time as well as browsing time. what could be the problem.
Thanks & rgds...
Ashish Singh

The issue may be due to Slow TCP connections due to cells being discarded in the ATM cloud which results in IP packets being discarded and in a high number of retransmissions. TCP itself believes this is due to congestion and will try to lower its transmitting window, resulting in a very slow TCP connection. This will affect all TCP-based protocols such as telnet or FT

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How to install Cisco Work 3.2 on Windows 2008 Server Standard R2

Hi Everyone,
I have got Cisco Works LAN Management 3.2. But the problem is that i have a Windows 2008 Server Standard R2 and when i try to install, it fails. What I read from the below link is that it supports
"Windows 2008 Server Standard and Enterprise Edition with Service Pack 1 and 2. Both 32-bit and 64-bit operating systems are supported on the above versions."
http://www.cisco.com/en/US/partner/prod/collateral/netmgtsw/ps6504/ps6528/ps2425/data_sheet_c78-534877.html
Please help me out on how i should install on the Windows 2008 Server Standard R2. If there is any patch or any other way out.
Awaiting your response.
Farid

Hi ,
LMS 3.2 is not supported on Windows 2008 Server Standard R2.
here is the supported platoform for LMS 3.2
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/3.2/install/guide1/prereq.html#wp1110367
Thanks,
Gaganjeet

Cisco Works - need to re-use a 3560, how to delete and re-add in Cisco Works

Hello. I did not see a cisco works section on the forum, forgive me if it's there and I missed it. I have removed a 3560 switch from one location and am going to rename it (same IP though) and deply it in a different department. We have cisco works sending critical and informational alerts as well as backup the configs on Sunday mornings. I think I was able to get it to stop sending alerts when I unplugged and unhooked the switch. I want to give the switch a new host name and re-deploy it. I assume it will be easier to delete and then re-add the switch to cisco works. Is the a document where I can follow steps to remove it from cisco works? I have the documentation, but it is hard to read and they don't really have an area that specifically says "remove a switch from cisco works", and I don't want to break everything for the other 55 switches that cisco works does do the alerts and backups for. I know cisco works is full of different modules, so I was wondering if there was a document or some type of help I could get for doing this. Any help would be greatly appreciated. Thanks. Mike Baker

Hi,
It sounds like a tutorial may be what you are looking for. Here is one based on LMS 3.1.
https://learningnetwork.cisco.com/docs/DOC-4031
To remove a device from DCR (Device & Credential Repository) navigate to Common Services > Device and Credentials > Device Management.
Thanks,
Nick

Cisco Works Integration with MARS

Can cisco works be integrated with MARS. I mean cisco works is acting as a syslog server for some switches. Can mars pull the records from Cisco Works and use it for its co-relation

As Michael pointed out, configuring two syslog destinations on your switch is possible, and allows the switch to send to both CiscoWorks and CS-MARS simultaneously. This affords the safety that should one system be down, the other system will continue to receive syslog events from the switches. Should you not wish to configure two logging destinations on your switch, you could configure your switches to send their syslogs to CS-MARS and configure CS-MARS to relay the received syslog messages to CiscoWorks. This options is outlined in the CS-MARS user guide:
http://www.cisco.com/en/US/docs/security/security_management/cs-mars/6.0/user/guide/combo/cfgOver.html#wpmkr181270
Scott

Cisco Work (LMS 2.6) Device Configuration

Hi,
Can anyone tell me where is the default location of device configuration ( Running conf ) saved in Cisco Work (LMS 2.6) Server.
Thanks & Regds,
Lalit

if you enable the so called shadow directory feature under: Admin -> Config Mgmt -> Archive Mgmt -> Archive Settings
then the defaut location is \CSCOpx\files\rme\dcma
Cheers,
Michel

Cisco Works LMS 4.0 doesn´t start

Hello All
i have big trouble with me LMS 4.0 installation. I did an Upgrade from LMS 3.2 to LMS 4.0. After that the Works was running without any problems. After some days i´d tried to login on the LMS and it told me something like my lincens where corrupt or so. I´d tried to start the CiscoWorks Demon Manger but he didn´t start. OK after some investigation at the i-net i decided to perform a clean installation of the Server an Cisco Works.
So after i do thes i´d perform a restore of my old Data from LMS 3.2. Now i investicated that my ANI Server Falied to start. OK than i tried to restart the Works Demon ... f... and what will happend ?!?!?! The demon doesn´t start. Can someone help me ?!?! Please i will not perform a new istallation again.
C:\Windows\system32>net start crmdmgtd
The CiscoWorks Daemon Manager service is starting.
The CiscoWorks Daemon Manager service could not be started.
The service did not report an error.
More help is available by typing NET HELPMSG 3534.
Thanks
Mario
Hi i have an update for this issues ... After i´d tried to start all Works- Services be hand ... all Services will start execpt the deamon ... When i loged in i get messages "License Server/Deamon Manager is down. Please check license.log for more information."
Thats the same situtaion befor the new installation.

Hi Afroj
i´d just have an update for you and maybe for Martin. I´d checked the services and investigate that the ANIDatabase Engine
was not stoped. After i stoped the service "by Hand". I tried to reinalize the Database and see ... IT WORKS ...
D:\CiscoWorks\CSCOpx\bin>perl.exe dbRestoreOrig.pl dsn=ani dmprefix=ANI
WARNING: Existing contents of ani database will be lost.
Do you want to continue [y/n]?y
INFO: Starting the DataBase
    Starting database engine aniEng
INFO: Process created
INFO: Started the Database engine : aniEng Retry 0
INFO: Started the Database engine : aniEng Retry 1
INFO: Started the Database engine : aniEng Retry 2
INFO: Started the Database engine : aniEng Retry 3
INFO: Started the Database engine : aniEng Retry 4
INFO: Started the Database engine : aniEng Retry 5
INFO: Started the Database engine : aniEng Retry 6
INFO: Started the Database engine : aniEng Retry 7
INFO: Started the Database engine : aniEng Retry 8
INFO: Started the Database engine : aniEng Retry 9
INFO: Getting message
INFO: Connect the database dsn=ani
INFO: Connected the Database
INFO: Command Executed
INFO: Connecting the Database ani
INFO: Company=Cisco Systems;Application=NMTG;Signature=010fa55157edb8e14d818eb4f
e3db41447146f1571g32125eb777a87cbf8b29a954f559d4221b792ff8
INFO: Preparing AUTH cmd
INFO: AUTH Executed
INFO: AUTH cmd finished
INFO: Stopping the Database engine ani
    Stopping database engine aniEng
INFO: File not exists.SQL Anywhere Command File Hiding Utility Version 10.0.1.40
51
INFO: Database [ani] authenticated successfully.
ani database initialization is completed.
D:\CiscoWorks\CSCOpx\bin>
D:\CiscoWorks\CSCOpx\bin>pdshow ANIServer
        Process= ANIServer
        State = Running with busy flag set
        Pid    = 11136
        RC     = 0
        Signo = 0
        Start = 8/22/2011 1:01:29 PM
        Stop   = Not applicable
        Core   = Not applicable
        Info   = ANIServer started.
Many Thanks for your help ...
Regards
Mario

Cisco works LMS 3.0.1 cannot archieve configuration for cisco 3000 series vpn concentrator

Hi All,
Our problem is, we have Cisco Works LMS 3.0.1. cannot archieve configuration for cisco 3000 series vpn concentrator.
Any help would be greatly appreciated.
Thanks in advance.
Samir

Make sure you have filled out all of the HTTP/HTTPS credential data in DCR for these devices. RME will only use HTTPS to fetch VPN concentrator configurations.

Cisco works LMS 3.0.1 does not archiever configuration for cisco 7201 router

Hi All,
We have Cisco works LMS 3.0.1 and it does not archiever configuration for cisco 7201 router.
Any help would be appriciated.
Thanks in advance
Samir

Hi,
*** Device Details for d0151-100 ***
Protocol ==> Unknown / Not Applicable
Selected Protocols with order ==> TFTP,SSH,HTTPS
Execution Result:
Unable to get results of job execution for device. Retry the job after increasing the job result wait time using the option:Resource Manager Essentials -> Admin -> Config Mgmt -> Archive Mgmt ->Fetch Settings
This is the error while doing syn archieve.
I am not sure about Rtr7000 version but we have latest Rtr7000.
Waiting for your kind reply.
Samir

Cisco Wireless LAN Controller 4402 under Cisco Works RME 4.0?

I am trying to manage a Cisco 4402 using non-default snmp communities from Cisco Works RME 4.0. RME Credential Verification fails with “Device Not Supported” recorded against selected option; however, the controller does respond to snmp queries. The 4402 has snmpv1 through snmpv3 enabled; and the snmp communities are associated with the correct client IP. Is the WLC only responsive to snmp from the WLS and should the box be manageable via it’s management interface. ICMP and telnet to the WLC from RME works OK.
Advice and Guidance would be greatly appreciated.

What firmware version are on the WLC's..... minimum is 5.0.148 per the RME Table.
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_resource_manager_essentials/4.0.5/device_support/table/RME405.html

Cisco Works LMS 3.1 Integration with ACS v5.2

Hello Experts,
our customer has a working integration with the Cisco Works LMS 3.1 and an ACS v3.3 as it is described in this document:
http://www.cisco.com/en/US/prod/collateral/netmgtsw/ps6504/ps6528/ps2425/prod_white_paper0900aecd80613f62.html
Now we are changing the old ACS Servers to the new ACS v5.2 platform. Is it possible to integrate the LMS to the new ACS Server? We want to use a granular user access restriction for SuperAdmins, Hotline Users an so on...
Thanks,
Florian

Hi Florian,
actually the ACS 5.2 is not supported in CS 3.2
here is a list of the supported ACS servers under LMS 3.1
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_common_services_software/3.2/user/guide/admin.html#wp865998

Attempting to upgrade Switch IOS with Cisco Works 2.06

I am running RME version 4.05 and am trying to test pushing IOS images on a 3560 48port PS switch running 128mb ram and 16mb flash. When I run an analysis on Cisco works it states I only have 127mb of ram and 15 mb of flash. Is this a known bug in Cisco works. I am concerned if I upgrade with the current ram I have it will not work.

Which report are you running specifically? I have seen something like this before.

Cisco Works - Campus Data Collection

Cisco Works - Common Services 3.0.3, Campus Manager 4.0.3, RME 4.0.3
I have devices that are "discovered" via Device Discovery, but do not show up in Campus Data Collection. The devices that do not show up, are "reachable" in Device Discovery. I thought all devices in Discovery that are reachable, were sent to Data Collection? I have no filters in Data Collection. It should allow anything.
Any ideas why Data Collection is not importing those devices?

you could watch the Discrepancy reports on Campus Manager, maybe it could help you, it would be a duplicate hostname or IP address.
it happened to me and it was because i had a duplicate hostname

Error Message in Cisco Works

I am running device troubleshooting in cisco works on a 1200 series acces point.
I am getting the followinf error message:
VTP Disconnected Domain DomainName:NO_VTP
Do I need to upgrade IOS on all AP's??

It seems like that Link in a VTP domain is not set to trunk. Verify the trunk.

Cisco works LMS 4.0 ,Apache HTTP Server CVE-2011-3192 Denial Of Service Vulnerability

Cisco works LMS 4.0 ,Apache HTTP Server CVE-2011-3192 Denial Of Service Vulnerability
This vulnerability has been fixed in release apache 2.2.20 and further corrected
in 2.2.21. You are advised to upgrade to version 2.2.21 (or newer) or the
legacy 2.0.65 release,
Can any one give the steps to upgrade the apache http server 2.2.10 to 2.2.21 in windows 2008 server?

For the following PSIRT:
http://www.cisco.com/en/US/products/csa/cisco-sa-20110830-apache.html
Download the following patch "lms40-win-Oct2011-su1-0.zip" :
http://www.cisco.com/cisco/software/release.html?mdfid=283434800&flowid=19062&softwareid=280775103&os=Windows&release=4.0&relind=AVAILABLE&rellifecycle=&reltype=latest
The instructions should be in the zip file how to install the patch.
This should cover all theses bugs that you can query in the bug tool kit:
http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs
CSCte45565
CSCto12712
CSCto23584
CSCto23622
CSCto35544
CSCto35577
CSCtq48990

Cisco Works LMS HUM issue

Hi,
I am using Cisco works LMS 3.1 with HUM 1.1.0. I am receiving thresold and job schedule mail alert from HUM.
It is showing error in JOB history “Not able to connect the mail server” while alerts from RME,IPM,CS,DFM are coming on mail.
I have Configured HUM just 3 days back and all others application had been configure 4 months back.
Please help.
Regards,
DJ

Hi Clarke,
Thanks for response. Please see the attached HUM smtp error. I have tried the HUM JOB with sniffer to filter smtp port 25 traffic but nothing is reflecting
in sniffer when trying to send mail through HUM while DFM,RME IPM mail are showing in sniffer and we are getting mail as well.
I have upgraded HUM version from 1.1.0 to 1.1.2 but the error is same.
Regards,
Dinesh Joshi

Cisco Works error URN_NOT_FOUND : urn "JRM":Not found !!

Hi,
I have a Cisco works server running LMS 2.6 version.Server was working fine without any issues.Suddenly i started facing an issue when i try to create a Netconfig Job.The error i am facing is " Error occured while processing.Possible Cause: URN_NOT_FOUND : urn "JRM":Not found !!
Also observed CWCS cmf database engine, dfmFh database engine and dfmInv database engine servives are not starting.The pdshow output is also not giving any output.It end with error GetReply failed.
Please let me know if you have any idea on this error.
Thanks & Regds,
Lalit

Hi Afroj,
I have tried the procedure which you have mentioned but it didnt work.I tried removing the ctmregistry file and started the serices.But the Cisco works server still has issues.
LMS is not integrated with ACS.Its a standalone server.(Non ACS )
pdshow output does not give any output.It comes as error as " GetReply Failed " I am not getting any output from pdshow.
Please find the attached screen shot of services.msc and common service home page.
Please let me know if you have any suggestions.
Thanks & Regds,
Lalit

Cisco Works 2k

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