CiscoView Mail retain voicemails forwarded in Outlook Sent Items....

All,
I know that voicemail messages that are forwarded using the Cisco Viewmail client are actually relayed directly from the Unity Connection server (we are using single inbox) version 8.6. As a result these messages are not recorded in the message tracking logs of exchange nor are they being journal by our exchange server. Does anyone know of a way to capture these messages in the sent items via a hub transport rule, etc? Thanks for any assistance you can provide.
Phillip

The E-Mail router uses SMTP for sending outgoing e-mail so this bypasses the exchange mail box as I understand it.
The question regarding Server-Side Sync for outgoing e-mail was to confirm if it still uses SMTP as the transmission protocol as it doesn't mention this on the setup screens.
We need to ensure e-mails are delivered immediately for customers and cannot take the risk that the users outlook is offline, but it is a pain that CRM based e-mail aren't being evidenced in the outlook sent items folder.
Steve

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CiscoView Mail retain voicemails forwarded in Outlook Sent Items....

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