CiscoWorks Campus Manager

Hi,
AS I am currently running 5.x version and I am facing issue with the User Tracking does not start due to xmlwrite.lock presence. And it looks to me a bug and hence Could someone please let me know from were can I get the patch/software of Status Ciscoworks campus manager version 6.0 .Thanks in advance. REgards,Zain

Fariha,
There is a bug out there, CSCtg20882 that is fairly current and new and is not fixed yet that realtes exactly to your issue. There currently is no patch or workaround for this issue, sorry.
Rob

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Getting error when running cmexport from ciscoworks campus manager

When executing cmexport by the command cmexport ut -u cwsiver -p VER143r -host -f /tmp/file.xml
the following error mssg is displayed
Be sure that the ANI Server is processing requests and then use the cmexport command
the DE run good via GUI.
PLATFORM : SUNSOLARIS 2.8
JAVA 1.3.1
Pls give me a solution.
pls email me at [email protected]
thanks
George Titus

I found out today the problem was merely a permissions issue. Unfortunately, I don't have root access to the Unix box. The structure of the message "Be sure that the ANI Server is processing requests and then use the cmexport command" didn't appear to be a permissions related problem. I got with the Unix admin, ran the cmexport command and found out it was...

Ciscoworks: Device not appearing in Campus Manager

Hello,
I have added 3 new devices in CS and then create a group in RME then add the 3 devices in this group. Then I have run the credential check added devices in inventory and backup the configuration successfully.
Problem:
These devices are not appearing in the CM, In can see a new group but when I generate a User Tracking Report in Campus Manager, I am getting a popup saying "no end host found"
Device type are one 3750g-24ts switch and two 2611 routers.
I have restarted the services twice via net stop crmdmgtd; net start crmdmgtd, but no gain.
Please guide me that how I can make the devices appear in CM, there are many other devices already exist in CM. Also we only add devices manually, bot via discovery.
I am using
LMS: 3.2
CM: 5.2.1
RME: 4.3.1

I have run the Data Collection in Campus Manager 3 times but still unable to see the 3 devices in campus manager.
Also it seems that CM is talking with CS as for trial I have deleted 1 switch from CS and it also get deleted in CM & RME
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AniServer Campus Manager problem

Hi I recently ran a Device patch update and ever since I have had major problems with Campus Manager.
I figured it was Aniserver related So i have done the following so far:
1- I reinitialised the ANI Database
2 - I replaced the aniserv.properties with the .orig file.
Still the problems exist even if i managed to get the Aniserver started campus manager data collection would have problems and intermittent error messages when trying to access Campus Manager admin pages.
3 - I decided to upgrade to LMS3.2 SP1
It seemed to be ok with data collection but then when I came in to work today it hadnt run any scheduled aquistions when i went tinto the admin pages I had the error messages again unable to get properties from server.
4 I decided to try a complete restore of the database to a date before the initial device package update.
But I still have problems with the aniserver Failed to run.
Please Help!!
Kind regards Dean
Here is the Ani log
2011/06/23 13:11:10 main ani ERROR ServiceModule: Failed to instantiate com.cisco.nm.ani.server.dfmpoller.NoServiceModule
2011/06/23 13:11:10 main ani MESSAGE DBConnection: Created new Database connection [hashCode = 6164599]
2011/06/23 13:11:12 main ani MESSAGE PartialSMFCommit: Partial Commit is enabled for DataCollection
2011/06/23 13:11:16 main ani ERROR POStore: Exception caught: com.cisco.nm.ani.server.frontend.AniStaticConfigException: AniStaticConfigException: Failed (sql) to verify/construct schema for PO com.cisco.nm.ani.server.topo.PagpPortChannel because: com.sybase.jdbc2.jdbc.SybSQLException: SQL Anywhere Error -116: Table must be empty
2011/06/23 13:11:16 main ani ERROR AniLoadConfiguration: AniStaticConfigException: Failed to construct or verify database

Seems to be working fine now I used the info in the following link to reinitialise the ani.db https://supportforums.cisco.com/thread/2083513
Using this alone did not fix it opt/CSCOpx/bin/perl /opt/CSCOpx/bin/dbRestoreOrig.pl dsn=ani dmprefix=ANI
But doing this as well seemed to sort it:
First, set the CiscoWorks Daemon Manager service to Manual, and reboot the server. When the server reboots, delete NMSROOT\databases\ani\ani.log if it exists. Then run:
NMSROOT\objects\db\win32\dbsrv9 -f NMSROOT\databases\ani\ani.db
After that, set the Daemon Manager service back to Automatic, and reboot again
Regards Dean

Campus Manager No Data Collected from Network

Just intergraged CiscoWorks with ACS. Now when we select Campus Manager | Visualization | Topology Services we get the following error message:
No Data Collected from Network
1.Devices are not availiable from DCR or
2.You have not performed data collection at least once
When we look at Common Services | Devices and Credentials | Device Discovery the total devices discovered and the devices reachable indicate there are devices that were found.
We could see devices fine before the ACS intergration but now, we cannot see any devices.
Any thoughts?

The devices (original clients) that I defined are as follows:
10.0.1.*
10.0.10.*
10.0.2.*
I was able to see these clients. Deleted the above clients from ACS and added:
10.0.1-10.*
So that I can see the above clients and others (10.0.3.*, 10.0.4.*,etc).
I can still see the original clients only. The others show up in Devices not configured in ACS report.
What do I need to do? What did I miss?

Campus Manager states devices "not managed"

Hi, I have the following ciscoworks installation:
LMS 3.1.1 and Campus Manager 5.0.5
I have disabled auto mode and manually included my devices which are all in the DCR, i've also checked all the device snmp credentials. After performing a data collection most devices still show up as not managed. Of several 6500's and 7200's only 1 is showing as managed. What can I do to fix this? thx
P.S the abovementioned devices are in my include list. They are not in the exclude list

It could be that Data Collection is not completing properly. Post the ani.log after running a Data Collection.

Unable to run reports in Campus Manager 5.2.2

I'm trying to run reports in Campus Manager and none of them work.
If I try a Best Practices Deviation report I get this error:
"Problem with File /WEB-INF/screens/reports/BestPracticesReportGen.jsp!!!/WEB-INF/screens/reporst/BestPracticesReportGen.jsp(418,66) Attribute value "pophelp('" + helpLink + "');" is quoted with " which must be escaped when used within the value"
If I try a Device Attributes report or a Port Attributes report I get a pop up saying:
"Report not found"
If I try a Discrepancies report I get:
"Error while loading. Campus Manager Server may be down. Please check for Campus Manager Server Stgatus in Common Services -> Server -> Admin -> Process. If the process is down, restart it. Else try after sometime"
And finally, running a VLAN report for any device (and I know they are L2 devices) comes back with:
"Selected devices(s) do not support VLANs"
We're running on Windows 2003. I've taken over supporting this system, so I don't know if it ever worked.
LMS 3.2.1
Campus Manager 5.2.2
CiscoWorks Common Services 3.3.1
Can anyone suggest how I could get to the bottom of this?

Hi Roger - try editing your MDC\tomcat\conf\catalina.properties file and add the following line at the end:
org.apache.jasper.compiler.Parser.STRICT_QUOTE_ESCAPING=false
This tells Tomcat to be flexible with double and single quoting in the CW code and allowed me to run the reports, though I'm still not getting the data I'd expect that's probably another issue.
Hi Ahmad, thanks for your reply. Here's my output too.

Cisco Unified Operation Manager: can not see the Campus manager

Dear all,
I have installed the CUOM to manage my IPT system. I have successfully installed without any errors. The system now can detect all IPT system components but I have a problem. From the Tool on Service Level View, I only the option for Alert History and can not see the option for Campus manager to customize the topology (like the tool on Ciscoworks LMS).
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Thank you,
Thanh

On the administration page, you will be able to see "View Reports For" header on the top.
Under that header you will see the following fields:
User ID/Type/Last/Status/Folder /Instance
Above values will be used by PeopleSoft to filter and display the list of reports
If the user has selected Status as Processing and saved the page, PeopleSoft will only show reports which are in Processing status.
If user runs a report and it has been posted, it will not show up in report manager coz the filter value is set to Processing.
Hope this helps. I dont think Permissions has anything to do with this since user is able to view the page.

CiscoWorksLMS 4.0 - Service Ciscoworks Daemon Manager does not start

Dear,
After migrating a virtual machine that hosts the CiscoworksLms 4.0, Daemon Manager service does not start.
From what we see this error seems to be a problem in the license.
Following is the error:
ERROR! The license file is invalid. Please click this link for information about Obtaining a valid license or purchase click here for current licensing information Otherwise, please contact your Cisco representative for purchasing information.
I have already entered in the User casuse group of administrators and reset the password but no use Daemon Manager service not up
Thanks for help!

Hi,
From the attached screen shots, I can see the startup type are Incorrect for Many services ,kindly correct their status...
please see below the correct startup type
configuration for LMS Services. As you notice you see that only the
"CiscoWorks Daemon Manager" (except the RSH/Syslog/TFTP services) is set to
start automatically, the Daemon Manager is responsible for starting all the
other CiscoWorks LMS services in a specific order.
So by having the below configuration, LMS will start correctly by itself
after Windows successfully reboots. In fact having any other start up
configuration will cause LMS to not start, because if one of the LMS
services starts before it dependent services, it will not come up and all
subsequent services will fail to start as well.
CiscoWorks ANI database engine - Manual (if Campus Manager installed)
CiscoWorks Daemon Manager - Automatic
CiscoWorks RME NG database engine - Manual (if RME installed)
CiscoWorks Tomcat Servlet Engine - Manual
CiscoWorks VisiBroker Smart Agent - Manual
CiscoWorks Web Server - Manual
CWCS Cmf database engine - Manual
CWCS rsh/rcp service - Automatic
CWCS syslog service - Automatic
CWCS tftp server - Automatic
If DFM installed:
DFM dfmEpm database engine - Manual
DFM dfmFh database engine - Manual
DFM dfmInv database engine - Manual
If IPM installed:
IPM Aging Server - Automatic
IPM DB Server - Automatic
IPM Naming Server - Automatic
IPM PM Server - Automatic
IPM Stopper - Automatic
--Change the statup type Accordingly and then REBOOT the Sever and check the issue again..
Thanks
Afroj

Problem With Device Management in Campus Manager

hi , there are 474 devices in common services device managemant which I grouped them to userdefinedgroups .
then I applied the auto allocation mode in Campus manager to apply all managed devices , when I click apply it mentioned that it would add 474 devices . but after data collection was finished just 461 devices was added and the rest of those are now in the Include devices under device management !!!
why does it hapened ?
thank you .

Hi Marian,
Could you please provide me with details on how to setup test workbench reporting. I have a BW system external to Solution Manager. I have setup the RFC conncections and all is okay. I have also setup the source system in BW and installed the web templates. However, when activating the content via solman_workcenter - test management - settings, I get the following error:
Content Activation Log
Log for Setup ID 20100819135323
20100819 135323[ERROR ]: Current Status: ERROR
20100819 135323[INFO ]: Job CCMS_BI_SETUP successfully scheduled
20100819 135323[ERROR ]: Incorrect system setting: standard transport is active
20100819 135323[ERROR ]: Change system settings or set user parameters RSOISCONTENTSYSTEM and RSOSTANDARDCTOACTIVE
20100819 135323[ERROR ]: Prerequisites check failed
20100819 135323[ERROR ]: Jobname/count: CCMS_BI_SETUP 13532300
I am sure there is something wrong in my setup but I cannot figure out what it is. A step by step help on how to do it will be greatly appreciated.
Regards,
Rue.

How to create the custom infotypes in Campus Management

Hi,
Please help me how to create the custom infotypes in campus management.
Thanks,
Lakshmi.

Hi,
Steps to create a HR Infotype:
1) Go to Transaction PM01.
2) Enter the custom Infotype number which you want to create (Should be a 4 digit number, start with 9).
3) Select the 'Employee Infotype' radio button.
4) Select the 'PS Structure Infotype'.
5) Click on Create... A separate table maintenance window appears...
6) Create a PS structure with all the fields you want on the Infotype
7) Save and Activate the PS structure
8) Go back to the initial screen of PM01.
9) Click on 'All' push button. It takes a few moments.
10) Click on 'Technical Characteristics'. Infotype list screen appears
11) Click on 'Change'(pencil) button
12) Select your Infotype and click on 'Detail' (magnifying glass) button
13) Give 'T591A' as subtype table
14) Give 'T591S' as subtype txt tab
15) Give your subtype field as subtype field
16) Save and come back to PM01 initial screen
17) Click on 'Infotype Characteristics' ... Infotype list screen appears
18) Click on 'Change' (pencil) button
19) Click on 'New Entries'
20) Enter your Infotype number and short text
21) Here we have to set different Infotype Characteristics as per the requirement. (Better open another session with some standard Infotype's infotype characteristics screen and use as the reference to fill yours)
22) Save your entries.
23) Now the Infotype is created and ready to use.
24) If you want to change the layout of the Infotype as per your requirement...
25) In the PM01 initial screen...Select 'Screen' radio button and give 2000 as the screen name, then click on edit.
26) In the next screen.. Select 'Layout Editor' and click 'Change'.
27) Screen default layout appears...here you can design/modify the screen..change the attributes of the fields..etc.
28) Save and activate. (Don't forget to 'Activate at every level)
Subtype Creation :
Transaction PM01 Goto Subtype Characteristics. Click on Append and then subtype. Enter the name and description of subtype on screen.
Then goto technical Characteristics and maintain the details of subtype there. I.e name of subtype i.e. component name defined in PSnnnn. Subtype table is T591A.
Subty.text tab is T591S and time const tab is T591A.
See:
http://help.sap.com/saphelp_46c/helpdata/en/4f/d5268a575e11d189270000e8322f96/content.htm
HR related site:
http://www.sapdevelopment.co.uk/hr/hrhome.htm
Enhancement of Infotype
Check the following
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/PAXX/PYINT_INFOTYP.pdf
Infotype Enhancement overview screen
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/60a7586d-edd9-2910-68a8-8204303835a1
Cheers,
vasavi.
kindly reward if helpful.

Data Collection in Campus Manager hung

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I am running LMS 3.2 and Campus Manager 5.2.1. My data collection in Campus Manger for my devices does not complete and runs indefinitely. It has been hung in the "running" state for the past week and will not complete. I only way I found to get it out of the "running" state is to reset the ANIServer service and reboot the server. I have had this problem since I have upgraded to LMS 3.2. Does anyone have any input of this issue or possible solutions?

The data collection hung again as expected over the weekend. The ANI.log file grew to 1.8 GB again. It is to large for me to open it. I could try to split it up into smaller files. What should be my next course of action?

Campus Manager report - Ports in error Disabled state

Hi,
I have LMS 3.2 and I wonder how Campus Manager collects information from the switch to generate a report of discrepancies, namely a report of "Ports in Error Disabled state"??
I find that I have ports in errDisabled state but Campus Manger doesn´t show this information in "Ports in Error Dissabled state" report. What could be the problem?
Thanks.

Hi,
Campus Manager do snmpwalk on the ciscoErrDisableMIB to get the status of the error disabled ports.
Thanks,
Gaganjeet Singh

Campus manager user tracking problem

Hi We are using LMS 3.0.1 and the campus manager verson is 5.0.2. We have two subnet which are used for the management ip of switch kept in two different geographical areas. I have made the entry of all devices kept in both subnets and all the devices are know device in DCR, RME and DFM. also after data collection the devices are shown in campus manager database. But I am not able to learn the end host details of the hosts connected to one of our segment.
even if the perticular subnet is not appearing in "campus user tracking" as well as the devices belongs to the subnet. but I am getting all end host details from the second subnet.
please help.

Hi clarke,
i have updated the cm to the latest but still it did not learn. Later i added the 10.188.7.x ip addresses manually in the discovery settings instead of " *.*.*.* " - ip range. Now i am able to see these devices in topology view > layer 2 veiw as connected devices & not seen in unconnected..
Now i need to see the hostname, ip address etc details of these segments in UT acquisition window.... Secondly in topology view, the core switch is showing in "?" question mark symbol. This device is WS-C6509-E (sup-bootdisk:s72033-ipbase-mz.122-33.SXH3a.bin). I tried to delete this device from common services and added it again, there i selected "ws-c6509", i did not see the " ws-c6509-E".
in Cisco site, the serial number of the device is showing as the device "VS-C6509E-S720-10G"
Can u pls help me on this..
regards
rajesh

Wrong CDP data in Campus Manager

Hi,
we have a LMS 3.2 in a Windows server. In Campus Manager, some CDP neighbours are shown as wrong. In some cases they are shown with their IP address instead of their name (they are added in DCR with their name!!) and in other cases, the neighbour is other device different than the real one.
What is the reason for this behaviour?

Sounds like either a bug, or bad data in the ani database. I haven't seen any topology problems yet in our 3.2 installations, so it could be something in your topology has messed up the database. Make sure all devices have a unique sysName (i.e. hostname+domain name). If not, then you can get similar behavior to what you are describing.

CiscoWorks Campus Manager

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