CiscoWorks LMS 3.2 EoS/EoL Report fails

I started a RME Inventory EoS/EoL Hardware Report on devices and got the appended error log. Cisco.com and proxy authentications seem to work well.
Any idea how to solve this problem?
Thanks
Wolfgang

this could be due to bug CSCte71764. A patch is available on CCO:
windows:
http://www.cisco.com/cisco/software/release.html?mdfid=282635175&flowid=5145&os=Windows&softwareid=280775123&release=4.3.1&rellifecycle=&relind=AVAILABLE&reltype=latest
solaris:
http://www.cisco.com/cisco/software/release.html?mdfid=282635175&flowid=5145&os=Solaris&softwareid=280775123&release=4.3.1&rellifecycle=&relind=AVAILABLE&reltype=latest

Similar Messages

EoS/EoL report

Unable to run Eos/EoL report, I get error that my cisco.com credential are not valid, I verified my credential and they work fine. I'm running RME4.3.2 on Solaris 10.

I installed the patch for solaris I'm now able to run the report but it failed with the following error
"there is a problem in generating the PDF/CSV file. Check the job log for more details." here is the log from job.log
Please advise.
Wed Apr 11 15:23:57 EDT 2012 ],ERROR,[main],com.cisco.nm.rmeng.inventory.reports.datagenerators.EOS_EOL_RDG,getData,281,Exception while creating EOS_EOL reportcom.cisco.nm.rmeng.inventory.reports.util.IRException: Cisco.com Exception
        at com.cisco.nm.rmeng.inventory.reports.datagenerators.EOS_EOL_RDG.getData(EOS_EOL_RDG.java:234)
        at com.cisco.nm.rmeng.inventory.reports.datagenerators.DataGenRequestHandler.getData(DataGenRequestHandler.java:44)
        at com.cisco.nm.rmeng.inventory.reports.job.JobExecutor.generateReportData(JobExecutor.java:858)
        at com.cisco.nm.rmeng.inventory.reports.job.JobExecutor.runReport(JobExecutor.java:453)
        at com.cisco.nm.rmeng.inventory.reports.job.JobExecutor.main(JobExecutor.java:1272)
[ Wed Apr 11 15:23:57 EDT 2012 ],ERROR,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,generateReportData,866,IRException throwncom.cisco.nm.rmeng.inventory.reports.util.IRException: Cisco.com Exception
        at com.cisco.nm.rmeng.inventory.reports.datagenerators.EOS_EOL_RDG.getData(EOS_EOL_RDG.java:283)
        at com.cisco.nm.rmeng.inventory.reports.datagenerators.DataGenRequestHandler.getData(DataGenRequestHandler.java:44)
        at com.cisco.nm.rmeng.inventory.reports.job.JobExecutor.generateReportData(JobExecutor.java:858)
        at com.cisco.nm.rmeng.inventory.reports.job.JobExecutor.runReport(JobExecutor.java:453)
        at com.cisco.nm.rmeng.inventory.reports.job.JobExecutor.main(JobExecutor.java:1272)
[ Wed Apr 11 15:23:57 EDT 2012 ],ERROR,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,generateReportData,869,1Cisco.com exception
[ Wed Apr 11 15:23:57 EDT 2012 ],ERROR,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,676,Report generation is not successful

RME EOS/EOL report

Dear Joseph Clarke!!!
I looked over the forum and i have found some topics about EOS/EOL report problems.
Based on these informations i think i need to download two files and install these files on my CW.
http://www.cisco.com/cgi-bin/front.x/eox/RME_PSIRT_DETAILS.pl?action=zipdownload
and
http://www.cisco.com/cgi-bin/front.x/eox/RME_PSIRT_DETAILS.pl?action=eoxsoftware
Unfortunetly one of URLs which was suggested is not avaialble now.
http://www.cisco.com/cgi-bin/front.x/eox/RME_PSIRT_DETAILS.pl?action=zipdownload
How can i download the PSIRT_EOX_OFFLINE.txt file.
Thanks in advance!

See this document:
https://supportforums.cisco.com/docs/DOC-9080

Ciscoworks LMS 3.2 bug summary report

Hi,
I have one Ciscoworks LMS 3.2, it managed around 500 devices. I tried to generate bug summary report and the bug number is zero. Please kindly help to solve this problem.
Best Regards,
Jackson Ku

For how many devices are you running the report?
[ Wed Jan 05 21:26:50 CST 2011 ],INFO ,[main],com.cisco.nm.rmeng.bugtool.BTBugSummary,populateResults,295,Cisco.com URL Connection TimeOut: Try again later or with less number of devices.
Have you tried running it for just one?
This is also kind of strange,
[ Wed Jan 05 21:26:50 CST 2011 ],INFO ,[main],com.cisco.nm.rmeng.bugtool.BTBugSummary,formBTDevHash,228,Device(s) are not supported by Cisco.com.
[ Wed Jan 05 21:26:50 CST 2011 ],INFO ,[main],com.cisco.nm.rmeng.bugtool.BTBugSummary,formBTDevHash,229,Hence Could not generate report
Like as if cisco.com would not know about these C3750's
Maybe do an export of these 3750's in the DCR to see if the all have the same OID and if it is a supported OID.
Are your device packages up to date? You may want to sync those with CCO.
Cheers,
Michel

RME 4.1.1 - PSIRT and EoS/EoL reports authorization failure

Hello group,
I have RME 4.1.1 installed and I am attempting to generate either a PSIRT or an End Of Sale/End Of Life report. I start the report from RME->Reports->Report Generator and input all the appropriate information (CCO user/pass, email, etc) and then click "Finish". I get the popup that says to get Report Jobs for the status of the report, and as fast as I can navigate to Report Jobs I see that the job failed.
So I check invreports.log and this line stands out in particular:
[ Fri Oct 01 13:45:38 CDT 2010 ],ERROR,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,773,Authorization failure for ajschroedercom.cisco.nm.rmeng.util.NotAuthorizedUserException: ajschroeder
I do have my Ciscoworks server integrated with ACS, so I reregistered my apps with ACS, and restarted ACS and Daemon Manager with no luck, I even applied the patch described in the following doc: https://supportforums.cisco.com/docs/DOC-9080
I am confident that I am missing something, but I have no idea what. I have attached my invreports.log
As always, any help would greatly be appreciated,
AJ Schroeder

This is CSCsm77700 which is fixed in RME 4.2. I highly recommend you download the upgrade to LMS 3.2 from http://www.cisco.com/go/nmsevals . However, a patch is available for RME 4.1.1 if you contact TAC.
http://wwwin.cisco.com/ios/cets/pdi/cbms/cdets/legend.shtml

EOS / EOL / PSIRT report generation Issue

HI All ,
I am using lms 3.2 with RME 4.3.0
Recently i have seen 2 bugs related with EOS/EOL /PSIRT report generation issue
CSCta76147
CSCtc36563
The status of the bug is given as Fixed(verified )
Status
Fixed
(Verified)
Severity 3 - moderate
Last Modified
In Last Year
Product
CiscoWorks Resource Manager Essentials
1st Found-In
4.1
4.3
Fixed-In
5.0
Component(s)
eoxpsirtreports
Here the fixed release is given as 5.0 , can anyone please tel me where to get the 5.0 version for download .
( Is the 5.0 the LMS version or the RME version )
When i am trying to generate EOS/EOL report, i am getting error saying check the connectivity to cisco .
Regards
Angus

HI Afroj ,
When i am running the EOS/EOX or PSIRT report the job status is showing running but its not getting stoped .
I tried using the local option , downloaded the offline file from the below link and placed in
NMSROOT\files\rme\jobs\inventory\reports\EOX_PSIRT\local_xml
"http://tools.cisco.com/support/downloads/go/ImageList.x?relVer=4.1.1&mdfid=282635175&sftType=CiscoWorks+Resource+Manager+Essentials+Patches&optPlat=Solaris&nodecount=2&edesignator=null&modelName=CiscoWorks+Resource+Manager+Essentials+4.3&treeMdfId=268439477&treeName=Network+Management&modifmdfid=&imname=&hybrid=Y&imst=N&lr=Y
even then the job is running continuously its not stopping .
I have a RME version 4.3.0
Kindly let me know what i am doing is correct .
Regards
Angus

EOS sales reports in LMS4.0

HI it's me again:-)
I'm trying to generate EoS/EoL reports and reports are empty. so thinking that the download was faulty I have manually downloaded the two ZIP files and copied them in the dedicated directory. rreports were still empty. so I have run the job (Admin> Network> PSIRT/EOS and EOL Settings> PSIRT/EOX system job schedule) and this one was successful But by going to the attached log file I think it's not so successful..
If you have any ideas?
PS: sorry for all questions in this forum but the goal is also to share this for everybody and anyway I'm so happy with the new version that I'm trying any reports / functionnalities...

A Nexus5000 package was just posted on 2/8/2011. I'm not seeing it in the Software Center in LMS 4.0, but you can download it from http://www.cisco.com/cisco/software/release.html?mdfid=279256862&flowid=21521&softwareid=282812296&release=Nexus5000(1.0)&rellifecycle=&relind=AVAILABLE&reltype=all .

LMS 4.0 and EoS/EoL Hardware report not working..

Hi guys,
our LMS server has proxy access to the internet but running a EoS/EoL hardware report results in:-
No data available in the report. The problem could be any one of the following:
1. No EoS/EoL hardware data available in the LMS database for the selected device(s).
2. PSIRT/EOX system job might not have run, or might have failed.
3. You might have entered the wrong cisco.com credentials.
I tried doing it manually by downloading the psirt_eox_offline.txt to the relevant directory and changing the EoS/ EoL configuration to 'local server' on our LMS server but I still get the above message.
I know for a fact we are running devices that have recently been announced by cisco as going EoL and or EoS eg 3750 switches and 2800 series routers so I was expecting to see something in the report.
How can I get this working successfully?
Thanks in advance
Trevor

Problem is now fixed.
I disabled 'use proxy server' and its now working.

EoS/EoL hardware report problem on LMS 3.2 RME 4.3.1

Hi,
Trying to run EoS/EoL RME reports for the first time and having problems. I have applied latest patch for CSCte717641 and this seems to have made things a little better. Originally the hardware report simply failed, but now it seems to run, but never finish. To avoid any download problems, I have manually downloaded both the EOX_SOFTWARE.ZIP and the PSIRT_EOX_OFFLINE.txt, which I have placed into the "NMSRoot\rme\jobs\inventory\reports\EOX_PSIRT\local_xml" folder. The PSIRT file has been un-compressed and put in as .txt and the EOX file has been left as a .zip. Now the report starts running, I can see it creating a temp folder in the above folder and it seems to place two files in there eos_card and eos_device, but then it appears to delete the temp folder and the job just sits at running?
Any advice would be appreciated

This is from the time I ran the report.
[ Fri Feb 18 12:03:15 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.ui.action.InventoryReportsAction,perform,383,InventoryReportsAction Getting request params : ReportNAme: EoS/EoL Hardware ReportApp Name : null
[ Fri Feb 18 12:03:15 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.ui.action.InventoryReportsAction,perform,392,Action of Filter is null
[ Fri Feb 18 12:03:15 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.ui.action.InventoryReportsAction,perform,911,Generate report Request from UI
[ Fri Feb 18 12:03:17 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.ui.action.InventoryReportsAction,perform,1320,Update user given cisco.com credentails
[ Fri Feb 18 12:03:17 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.util.IRJobUtil,persistJob,201,new folder created for storing the job
[ Fri Feb 18 12:03:18 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.custom.IRCrtmImpl,getCrtList,45,called getCrtList to get list of Inventory Custom Templates
[ Fri Feb 18 12:03:18 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.custom.IRCrtmImpl,getCrtList,51,Connection is not null
[ Fri Feb 18 12:03:18 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.custom.IRCrtmImpl,getCrtList,70,Number of templates returning: 2
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,,246,
Starting the JOB 3972
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1506,
Getting the job details from persisted Job
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1528,
Job Details : EoS/EoL Hardware Report
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1530,
Job is custom report : false
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1532,
Job runtype : Immediate
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1534,
Job date : 18-2-11 12:10
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1536,
Job description : test99
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1538,
Job E mail id :
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1540,
Job publish location :
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1542,
Job template id : 0
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1544,
Job job id : 3972
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1562,
All the report properties read successfully from the job.
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.common.VerifyRMELicense,validate,61,sun.misc.Launcher$AppClassLoader@92e78c
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.common.VerifyRMELicense,validate,203,
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,294,
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,314,
Valid License.
Proceeding with job execution.
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,334,
Running Report job 3972 instance id 0
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,354,inside devsel flow
[ Fri Feb 18 12:03:27 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,558,normal3
[ Fri Feb 18 12:03:28 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,600,successfully got predeployed devices
[ Fri Feb 18 12:03:28 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,606,submitted.length3
[ Fri Feb 18 12:03:29 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,generateReportData,1633,************before set device in gen rep data**********
[ Fri Feb 18 12:03:29 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,generateReportData,1639,************after set device in gen rep data*******
DEBUG,2011-02-18 12:03:32,250,Datagenerator class name is class com.cisco.nm.rmeng.inventory.reports.datagenerators.EOS_EOL_RDG
DEBUG,2011-02-18 12:03:32,250,Datagenerator class instance is [email protected]107304
[ Fri Feb 18 12:03:33 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.util.db.DatabaseConnectionPool,getConnection,113,Inside ICSDatabaseConnection, MAX_COUNT =5
[ Fri Feb 18 12:12:40 GMT 2011 ],ERROR,[main],com.cisco.nm.rmeng.inventory.reports.util.LocalXMLParser,getFileName,545,Here *****eox_card.xml
[ Fri Feb 18 12:12:44 GMT 2011 ],ERROR,[main],com.cisco.nm.rmeng.inventory.reports.util.LocalXMLParser,getFileName,545,Here *****eox_device.xml
NOTE:
I can see both files in the NMSRoot\CSCOpx\files\rme\jobs\inventory\reports\EOX_PSIRT path, but not in the local_xml directory?
Then nothing for an hour and then the following that I don't think id related?
[ Fri Feb 18 13:18:58 GMT 2011 ],INFO ,[TP-Processor3],com.cisco.nm.rmeng.inventory.reports.ui.action.IRJobsAction,getArchiveId,387,Entering the method
[ Fri Feb 18 13:18:59 GMT 2011 ],INFO ,[TP-Processor3],com.cisco.nm.rmeng.inventory.reports.datagenerators.SystemReports,goForPDFReport,308,Device Limit is = 750
[ Fri Feb 18 13:18:59 GMT 2011 ],INFO ,[TP-Processor3],com.cisco.nm.rmeng.inventory.reports.datagenerators.SystemReports,goForPDFReport,309,Device Limit for Device Statistics Report is = 750
INFO ,2011-02-18 13:18:59,281,export device list from request [Lcom.cisco.nm.rmeng.util.datastructures.DeviceID;@1db810a
[ Fri Feb 18 14:16:17 GMT 2011 ],INFO ,[TP-Processor5],com.cisco.nm.rmeng.common.VerifyRMELicense,validate,61,WebappClassLoader
delegate: false
repositories:
/WEB-INF/classes/
----------> Parent Classloader:
org.apache.catalina.loader.StandardClassLoader@1a06e38
[ Fri Feb 18 14:16:17 GMT 2011 ],INFO ,[TP-Processor5],com.cisco.nm.rmeng.common.VerifyRMELicense,validate,126,INFO: Resource Limit from License file=10000
[ Fri Feb 18 14:16:17 GMT 2011 ],INFO ,[TP-Processor5],com.cisco.nm.rmeng.common.VerifyRMELicense,validate,203,
[ Fri Feb 18 14:20:00 GMT 2011 ],INFO ,[TP-Processor16],com.cisco.nm.rmeng.common.VerifyRMELicense,validate,61,WebappClassLoader
delegate: false
repositories:
/WEB-INF/classes/
----------> Parent Classloader:
org.apache.catalina.loader.StandardClassLoader@1a06e38
[ Fri Feb 18 14:20:00 GMT 2011 ],INFO ,[TP-Processor16],com.cisco.nm.rmeng.common.VerifyRMELicense,validate,126,INFO: Resource Limit from License file=10000
[ Fri Feb 18 14:20:00 GMT 2011 ],INFO ,[TP-Processor16],com.cisco.nm.rmeng.common.VerifyRMELicense,validate,203,
[ Fri Feb 18 14:23:03 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.custom.IRCrtmImpl,getCrtList,45,called getCrtList to get list of Inventory Custom Templates
[ Fri Feb 18 14:23:04 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.custom.IRCrtmImpl,getCrtList,51,Connection is not null
[ Fri Feb 18 14:23:04 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.custom.IRCrtmImpl,getCrtList,70,Number of templates returning: 2
at that point I cancelled the job as it had been running for two hours for 5 devices.

Fail to generate EoL/EoS Hardware Report

Hi All,
I tried to generate EoL/EoS Hardware Report through RME Report Generator. Even with correct cisco.com user name and password and correct proxy server configuration. It just keeps telling me it can't get data from cisco.com. I configured proxy server and port used in Common Service/Security. I tried to check the update for software to verify the proxy setting is correct. It didn't return any error. So the proxy setting has no problem.
Is there anything I missed? Thanks a lot!
Lou

Hello Joe,
is there a fix interval when PSIRT and EoX offline files will be updated on Cisco Software-Download?
As of now the timestamp of EoX/PSIRT-Files is 05th of April.
Thanks for your feedback
Link (http://tools.cisco.com/support/downloads/go/ImageList.x?relVer=4.1.1&mdfid=282635175&sftType=CiscoWorks+Resource+Manager+Essentials+Patches&optPlat=Solaris&nodecount=8&edesignator=null&modelName=CiscoWorks+Resource+Manager+Essentials+4.3&treeMdfId=268439477&modifmdfid=null&imname=&treeName=Network+Management&hybrid=Y&imst=N)

CiscoWorks LMS 4.0.1 - Could not generate the report

Hello,
I am running CiscoWorks LMS 4.0.1 since 6 months and I wanted to generate today a report about the interface utilization on 2 Cisco switches (Catalyst 3750G). The corresponding job is created, it runs and then i get "succeeded with info" in the "Run Status" column. When I want to click then on the "View Report" link, I get the following error: "Could not generate the report. Either data is not available for the specified duration or the report job failed."
I tried the same procedure with 2 other switches but I have got the same result.
Does anybody has an idea of how I can fix this issue?
Thanks a lot in advanced.
Best regards,
Marc Hoffmann

Hi Marc,
I have this problem too. I rebooted my Windows but no solved. You known the service name responsible for this error? You have any other sugestion?
Thank you !!!

LMS 4.2 EoL Report Location issue

After upgrading to 4.2 months ago, I've noticed that the EoL report has been moved to the new interface.   Though it's a welcome change, there's an option that's since disappeared which I used on a weekly basis.   There was an option for saving the report to a specific location, where it would keep a "latest.htm" file that our CMDB team could pull for their own records for administration to view when they need.     As of right now, there's no option for this, and it only lists what type of e-mail attachment to use.
One would think that the reports would be saved in the default report repository that's specified in the admin panel, but it's not saving those reports to that area. I'm not certain where -if at all- it may be saving them.
Any ideas?

Hi,
i have reseted the ANI db using NMSROOT\bin\perl.exe NMSROOT\bin\dbRestoreOrig.pl dsn=ani dmprefix=ANI
Everything is set to 0:
Topology Data Collection      0 0 Not Available                          Running Schedule
UT Major Acquisition            0 (0 End hosts 0 IP Phones) 0      Not Available Idle Schedule
VRF Collection                    0 0                                              Not Available Idle Schedule
But Topology Data Collection is still frozen to "Running" state....

Internetwork performance Monitor (IPM) issue of CiscoWork LMS 2.5

Im implementing IPM 2.6 module on Ciscoworks. To analysis ICMP traffic from Source to Destination, I have made 1 IP Echo entery of source & target, where source is RouterA serial IP & Target is RouterB Serial IP. Now if Normal Ping happens from Router A to B. Traffic analysis & delay displays at IPM. Now I move one another entry where Source Router A & Destination Router C Serial IP. Now Problem begins. Due to some policies, Router A cant make normal Ping to C but extended ping happens for same but IPM cant capture extended ping traffic & delay. It always show Request timed out. Now Im stuck. Its very necessary to resolve. Waiting..

Dan,
IPM and LMS 3.2 are EOS/EOL. But the features are still available in the latest version of LMS, aka, Cisco prime LMS 4.2.
Cisco Prime LMS 4.x onwards the module specific approach was re-structured to feature centric menu, and hence Cisco Prime LMS 4.2 has all the required + enhanced IPM features.
You can upgrade to LMS 4.2, however, we encourage everyone to move to Cisco Prime Infrastructure, which is more future proof, as Marvin recommended.
IPM feature in Cisco Prime LMS 4.2 is known as Performance Management.
For more details check :
Navigating Cisco Prime Internetwork Performance Monitor Tasks in LMS 4.2
Performance Management
Cisco Prime LMS 4.2 and Cisco Prime Infrastructure 2.2 Functional Comparison
-Thanks
Vinod
**Encourage Contributors. RATE Them**

CiscoWorks LMS 2.6

Dear All
We are running CiscoWorks LMS 2.6
I have scheduled a backup in Common Services > Server > Admin > Backup
My question is, what does this backup actually do?
Does it just backup the CW configuration?
Or does it include data such as devices configuration archive, reports, jobs, device inventory etc
If it does not, anyone have a suggestion of how this can be achieved?
I am looking into DR scenario - i.e. how we can restore net devices if the device AND CW server is destroyed.
Thanks
Phil

Phil;
You may want to move this thread to the Network Infrastructure>Network Management community; they focus on LMS there.
Scott

Custom device prompt in Ciscoworks LMS

Hello,
In emerging network infrastructure of our client we decided to use some custom promps at device VTY (SSH and Telnet). Console users are network authenticated by means of ACS, and in case ACS is not reachable, we decided to use login prompts as follows:
Username(local):
Password(local):
In this local mode, when CiscoWorks LMS (3.1) tries to collect configuration of switches, VLAN configuration exactly, we got such error messages in LMS interface:
TELNET: Failed to establish TELNET connection to 10.52.0.1 - Cause: Authentication failed on device 3 times. VLAN Config fetch is not supported using TFTP. Command failed VLAN Config fetch is not supported using RCP.
Of course, we have checked the possibility to got from LMS host to these devices by SSH and Telnet, credentials are correct, only login prompts are as described earlier.
I conclude, we need to tell LMS to accept our custom prompts. Is there any possibility and how to achieve this?

If you're sure the failure is due to the custom prompt, yes, you can simply follow the steps in the following document to let LMS know about that:
http://www.cisco.com/en/US/products/sw/cscowork/ps2073/products_tech_note09186a00801442c9.shtml

CiscoWorks LMS 3.2 EoS/EoL Report fails

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