Ciscoworks Lms 3.2 giving ANi Server issue

We have lms 3.2 configured at our organisation.But i am not able to initialise ANI server.The process is always down and not coming up.
EDS and anidatabase processes are up.But ani server is not coming up due to which i am not able to access the CAmpus manager.Please reply asap.

Before this below was the output then i followed one doc im attaching it now and changed as per the instructions.Il paste the current files also.
EnablePurgeArchives=ON
PurgeArchivesOlderThan=180
EnablePurgeJobs=ON
PurgeJobsOlderThan=180
EnableCMPurgeArchives=ON
I have attached the doc which i followed to change the aniserver file but still did not initialise the aniserver.
Aniserver issue .pdf is the file i followed to change the corrupted aniserver file.
aniserver.properties is the file attached with current settings after changing.

Similar Messages

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Hi all,
I'm facing a problem with my LMS 4.0.1...when I tried to access anything under "Admin> Collection Settings> Data Collection>" I received the following message:
"Error while loading. ANI Server may be down. Please check for ANI Server Status in Admin -> System -> Server Monitoring -> Processes"
And then, all fields are blank in:
SNMP Timeouts and Retries
Data Collection Schedule
Data Collection Critical Devices Poller
But everything is OK, the process is running (with busy flag set) on pdshow...I tried to restart ANIServer with "pdterm ANIServer/pdexec ANIServer" and other actions mentioned in other posts but no luck at all...
Maybe It's related to another problem, where my shadow directory is not being updated, after change any configuration...in any device...
Could you please help me?
Regards,
Vicente Pires

Hi ,
Found some errors and exception in the log..
We need to follow the below steps to fix the issue::
-we need to re-initialize the ANIdatabase ::
1.stop the daemon manager :
/etc/init.d/dmgtd stop
net stop crmdmgtd
2.Go to : /opt/CSCOpx/bin/ and issue the command :
Run the below command:    /opt/CSCOpx/bin/perl dbRestoreOrig.pl dsn=ani dmprefix=ANI
windows::
NMSROOT\bin\perl.exe NMSROOT\bin\dbRestoreOrig.pl dsn=ani dmprefix=ANI
3.Start the Daemon manager ::
/etc/init.d/dmgtd start
net start crmdmgtd
***IMP***   Re-initialize the ANI database will not lose any of the history information of the device. Also ANI database does not contain any historical information as soon as the above steps are complete you need to run and new DATA COLLECTION followed by User tracking Acquisition and then check the issue.
Data collection:: Go to Admin > Collection Settings > Data Collection > Data Collection Schedule   under "start Data Collection" > For "All Device" >> click "START"
User tracking :: Inventory > User Tracking Settings > Acquisition Actions
hope it will help
Thanks-
Afroz
***Ratings Encourages Contributors ****

Ciscoworks LMS 4.0 – Fault Device Details Issue

       We currently use Ciscoworks LMS 4.0 but when I go into, Monitor > Fault Settings > Setup > Fault Device Details
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Check if the fault management rediscovery page shows device as discovered and known or does it have any errors?
Are you able to generate any fault management reports and view other pages?
Just try to reboot the server/restart daemon to see if it is goes away.
Else it is mostly corrupt FM DB. Which would need to be re-initialized.
Fault Mgmt reinitialize is very simple task, which doesnt removes a lot of data, except past 31 days of FM history and custom notifications, if configured.
Thanks
Vinod
**Rating Encourages contributors, and its really free. **

LMS 4.2 User Tracking (Ani Server) issue

Running LMS 4.2.
I have an issue where Data Collection, UT Acquisition, and VRF Collection go from normal display (on Device Status Portal Page) to "loading". At this point user tracking stops functioning. Eventually a number of processes are reported as down. When trying to view items such as Discrepancies and Best Practice Deviations the message "ANIDbEngine process may be down"
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Configuration Deploy Protocols: HTTPS, SCP, SSH, RCP
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All,
I installed CiscoWorks LMS 3.2 RME on Windows Server 2008 Enterprise and the daemon manager won't start. The server is a VMware ESX server 4.0.
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There could be several reasons this happens. Common one in Windows 2008 is the swap is not set properly as it defaults to "Automatically manage paging file size for all drives". Try setting the swap to 8GB manually or whichever is the recommendation for your current device count as per:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/3.2/install/guide1/prereq.html
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CiscoWorks Tomcat Servlet Engine: Manual
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Ciscoworks LMS 3.2 SP1 upgrade issue

Dear all,
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So I worked this out. I decided to try and re-register the Ciscoworks applications within ACS. The major issue was that Common Services just refused to talk to the ACS servers. I then remembered that we closed down the tcp port range on the ACS to a manageable number of sockets to firewall. This appartently is the issue, Ciscoworks registration with ACS wont work unless you re-open the port range! Once I did that Ciscoworks re-registered with ACS and I could re-register the applications and HUM was restored back to how it was!

CiscoWorks LMS 4.0.1 login issue.

Hello.
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Hello.
We are using CiscoWorks LMS 4.0.1 with TACACS login module enabled.
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Thanks..

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Installing Ciscoworks LMS 4.0 on Windows domain member server.

Hello.
I'm looking for some suggestions about installing CiscoWorks LMS 4.0, and upgrade, on a domain member server running Windows 2008 R2 SE 64 bit.
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Here are the basic install best practices:
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the "Administrators" group).
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is installed on the server.
* If Internet Information Services (IIS) is detected on your system and if you have
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HTTPS. Instead, you must use the port numbers ranging from 1026 to 65535 for
HTTPS to avoid this conflict.
When performing the installation, make sure these two steps are followed:
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It may not always be possible to install from original, locally attached media
(especially on VMs). But you should avoid from installing over the network as hiccups
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to an ISO image, then mount that within the VM.
Here is the document detailing all ports needed to be allowed (excluded from policy)
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LMS 4.0 Port Usage
General Notes:
If you want to upgrade the operating system from Windows 2003 or Windows
2008 to Windows 2008 R2, you must first complete upgrading the operating
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* You cannot install Integration Utility and HP Open View 7.x or 8.x on
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System and Browser Requirements for Server and Client
LMS Patches-Windows

CiscoWorks LMS 3.1: HUM and Web access issue...

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Hi there,
I would like to seek your counsel with regards to the recent incident that we encountered with our CiscoWorks LMS 3.1 running on Solaris 10.
A few days ago, we received a few complains from our users that they were unable to view the pollers or contents of the TOP-N <CPU | Memory | Interface> Utilization on the HUM’s home page (see attached file, hum_homepage.jpg).
We (tech support guys) checked the pollers’ status and they’re all Active (see attached file, pollers.jpg); we notified our Administrators and requested for a copy of the HUMPortal.log (see attached file, humportal.zip).
The following day, while waiting for the HUMPortal.log, we received reports that users accessing the HUM home page are stuck with the message “loading…” on all TOP-N Utilization reports.
As we were about to re-queue our request from our administrators, we received reports (a few hours ago) that our CiscoWorks LMS is inaccessible via web browser.
We alerted our administrators and they attempted to restart the Daemon Manager (/etc/init.d/dmgmtd); they were able to successfully shut it down but took several attempts to start it up.
As they attempt to start up the Daemon Manager, they encountered the following error message:
# /etc/init.d/dmgtd start
Error: Daemon Management could not start. Trying again
Error: Unable to bind to port, please check port (42340) state and permissions.
Error: If the port is in use, please try starting Daemon Manager once it become free.
After several minutes passed, they were able to start up the Daemon Manager successfully although the CiscoWorks LMS is still inaccessible via web browser.
We requested for a copy of the “pdshow –brief” log and every daemon (as far as I know) seemed to be working fine but it never hurts to ask for help to verify my findings (see attached file, pdshow0818a.log).
As of the moment of this writing, we are still unable to access CiscoWorks LMS via web browser; any insight or suggestion on the next step to take in troubleshooting and eventually solving this problem is very much appreciated.

The port 42340 issue is most likley not related to the HUM issue you described. The latest log entry you provided indicates "Possible reasons for 'No Data' in HUM Portlets could be either Poller is not configured, or Poller is deactivated, or Poller Failure has occurred, or Summarization job did not start." The error is repeated back to the beginning of the file dated Aug 14 16:39.
To focus on the HUM issue:
Did any change occur on or around the 14th that you are aware of?
Please provide some additional debugs:
1. Please enable debug for "UPMProcess"
Log files are stored here: #/var/adm/CSCOpx/log/#
- HUMPortal.log
- upm_summarization.log
- jrm.log
- upm_process.log
2. To set log levels:
*Health and Utilization Monitor > Admin > System Preferences*.
- Select Log Level Settings.
- Select the application module from the drop-down list.
- Select the Debug log level from the Logging Level drop-down list.
Thanks,
Nick

CiscoWorks ANI server cannot connect, Joe Clark please help

Joe, if you see this, please help
I noticed yesterday I was getting some Java errors when opening different modules of Cisco Works, Campus Manager, RME.
I rebooted the server and everything seemd to be working fine. I tried to set up Notification Services after the reboot and it seemed to go without incident.
This morning Common Services shows
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Campus Manager shows:
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Here is a clip from ani.log:
2007/12/28 08:00:08 Thread-76 ani ERROR DBConnection$ConnectionCreator: Failed to establish DB connectivity because: java.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Connection refused: connect
2007/12/28 08:00:08 Discovery ani ERROR DiscoveryTimeBaseStat: Failed to enumerate Wbu table names because null
2007/12/28 08:00:08 Discovery ani DiscoveryTimeBaseStat: {NumDevices=31}{NumDiscovered=0}{NumDeleted=0}{DPH=14695}{OPH=0}
2007/12/28 08:00:08 Discovery ani DiscoveryTimeBaseImpl: completed: Discovery in 8578 ms
1198846847568 December 28, 2007 8:00:47 AM ES_SVRCWLMS__1198788044958(127) SVRCWLMS Error EDSSY0012: Cannot connect to EDS.
1198846910568 December 28, 2007 8:01:50 AM ES_SVRCWLMS__1198788044958(127) SVRCWLMS Error EDSSY0012: Cannot connect to EDS.
1198846973568 December 28, 2007 8:02:53 AM ES_SVRCWLMS__1198788044958(127) SVRCWLMS Error EDSSY0012: Cannot connect to EDS.
Reboot has not helped this morning.
I just found out we did some WIndows patches a couple of days ago.

Joe,
Is there any way this could have been related to me setting up Notification Services?
Something I noticed yesterday is that when setting up "Event Sets", nothing shows up.
Per the document (and I saw this yesterday after a reboot of the server (most likely what caused the problem), I should see a list of items to trigger notification and I can configure nine different sets.
But, I see "No Records" on the Event Sets page.
I see the A,B,C etc, but nothing under them.
After a reboot yesterday, then I saw the items and checked off for the different event sets.
My goal is to have an e-mail alert when switch or router interfaces go down , or high utilization of fragmentation.

Ciscoworks LMS 4.0 – Email Notifications Issue

We currently use Ciscoworks LMS 4.0 with over 1000 devices in the database. I'm a LMS novice. And have been assigned the task of minimising the amount of email notification’s we receive, as if one device goes Operationally Down all devices off that switch also send alerts to the email notification group, which in turn overwhelms the mailbox.
The ports are configured not to log or send snmp traps.
no logging event link-status
no snmp trap link-status
So any advice on how we can limit these alerts being generated would be much appreciated.
Thanks in advance.

Hi Nessie,
Go to Monitor > Fault Settings > Setup > Fault Device Details
select the device and click on view then Click on the hyperlink or the device name\ip address
that will bring a new window from there click on Interface and chanaged the Managed state from ture to FLASE for those interfaces for which you do not want ALERTS.
Thanks-
Afroz
[Do rate the useful post]

Adding Device support/definitions in Ciscoworks LMS 3.2

Hi All
I am having some issues adding updated definitions for Cisco C3750X-48PS switches.
We have ciscoworks LMS 3.2 and I need to update the definition/device support for these switches. We are conducting a network refresh and are having some issues with ciscoworks polling these devices correctly.
I have looked through the various user guides and searched on google with not much luck as to how to actually do this, the links I have found breifly go into it, but not indepth, and the cisco links I have found, of course have redirects to new pages which bear to resemblance to what is in the original document. Is there a clear guide out there on how to update the switch definiton in ciscoworks? So I can i can try and do this correctly?
I am new in my current role and I want to ensure I am doing this correctly. Apologies if this has been asked before.
thanks

First thing to check is the supported device table for LSM3.2. According to it, the 3750X-48P-S is supported pretty much across the board by the LMS tools.
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In LMS 3.2, updates can be done via the Common Services Software Center. The User Guide (here) tells how to use that area in great details. I usually just select "everything" for updating so as to be fully updated for whatever gets installed (as opposed to trying to pick and choose the minimal set of packages).

Ciscoworks LMS 3.2 - CS job browser extremely slow

Hello,
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Siva

Hi Sivarama,
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CiscoWorks LMS 2.6: Blank page after login

Hi,
CiscoWorks LMS version 2.6 is running on Windows Server 2003. I can load the login page using Internet Explorer. However after login page is blank. I have attached the screenshot(ciscowork.jpg) and pdshow result (pdshow.zip).
Also there is an error for ANI server: Error: Get reply from Server failed. I have also attached the screenshot (ciscoworks2.jpg) as well, log was also extracted (error_log.txt)
Please help... Thanks

Your Services are misconfigured. Post screenshots of the Services control panel showing all of the CiscoWorks services.

Ciscoworks Lms 3.2 giving ANi Server issue

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