Citrix & Adobe Acrobat X + Redirected Folders

Hi,
I hope anyone can help with this issue.
We currently have Citrix XenApp 5 installed onto Windows Server 2008 x64 with service pack 2 installed.
We have Adobe reader 8.12 installed.
Also our customer now has Adobe Acrobat X installed.
This all works fine except for when you want to create a PDF with word from Acrobat. From Word, it is fine, i.e. when you print from word its fine. When you print via Adobe Acrobat it says you need read permissions to the word document.
Now this works fine as an Administrator because this user account is not using redirected folders. When you try to create the pdf from Adobe with a Word document, you get the error about read permissions, which the user has; in fact the user has full rights to the document.
All other Microsoft Office applications are fine with Adobe. I can create Excel pdf’s in any format. Only affects Microsoft Word.
Hopefully someone maybe able to help with this as Adobe seems to be terrible with redirected folders and don't seem to want to fix the problem!
Any help greatly appreciated.
Thanks.

In Outlook, go to File/Options/Add-Ins, and select Manage Com Add-ins, and click Go...
Then make sure the PDFMaker Office COM Addin is checked, select OK, restart, and it should be available.

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Additional Information 1:          c37e
Additional Information 2:          c37eace044c7ca1363ee7c4cfb11aae7
Additional Information 3:          946a
Additional Information 4:          946a74b2d618c7ad610e6e719f660649
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