Citrix & EPCM is undefined

We are currently upgrading our EP6 portal to NW04s SPS7.
About 30% of our users access the portal via citrix metaframe.
When a user access the portal normally via LAN, the portal works fine. But when we access the portal from citrix the portal does not load properly and we get a javascript error 'EPCM is undefined'
I greatly appreciate any help in resolving this problem.
Regards,
Ranganath Tirumala

Hi Ranganath
Did you ever find a solution??
Many thanks
Jane

Similar Messages

Error:EPCM is Undefined

Hi All,
While logging to portal we are getting an error in logon page named "EPCM is Undefined".
Can any one suggest a solution for this..??
Regards,
Vinoth

Hi,
Pls see this
"'EPCM' is undefined" error while logging onto EP
aneez

EPCM is undefined

Hello,
after Login to the SAP Netweaver Portal I receive at the following page the script-error "EPCM is undefined". I don't get the full navigation because of this script-error.
This problem is only at one PC, at all other it works fine. All settings are same to other PCs.
Please help me.
Regards
Philipp

Hi Philipp
Did you find a solution? I have a similar problem - the portal (EP7 SP13) works fine for most users, but one user gets javascript errors (EPCM is undefined, object required) and cannot display most of the portal screen. He has the same IE version (IE6 SP2) and settings (default "Low" in security zones) as other users. I have added *.js to NeverCompress and restarted, but still it does not work for him.
Any ideas?
Many thanks & regards
Jane

EPCM proxy undefine

Hello ,
I am getting this error while excuting the iview in RS_TEMPLATE_Maintian program.
I have seen the library where it says epcfproxy.js need to be included in the portal..
Can any one help me where this statement need to be included in the java script.
I tried includeing in the header part but still i ma getting the error. We have epcfproxy.js file in the Javasciprt Mime file
Thanks

>
Kapsek27 wrote:
> Hello ,
>
> I am getting this error while excuting the iview in RS_TEMPLATE_Maintian program.
>
> I have seen the library where it says epcfproxy.js need to be included in the portal..
>
> Can any one help me where this statement need to be included in the java script.
>
> I tried includeing in the header part but still i ma getting the error. We have epcfproxy.js file in the Javasciprt Mime file
>
>
> Thanks
Seems like that the EPCF level is set to 0 in your iview (that means that actually no EPCM and also no EPCMPROXY object will be available). Maybe you can change it in the properties of your iview by setting the property "EPCFLevel" to 1.
But this is just an assumption...
Another question: Is you IView URL isolated or Embedded? When the iview is embedded you don't have to use the EPCMPROXY object but the normal EPCM object...

EPCM is Undefined-- Issue

Dear All,
I deployed com.sap.portal.epcf.loader.par file into the portal through nwds , after that when I logged into the portal nothing is getting displayed inthe content area. Only header is getting displayed . And in content area no iviews or worksets or navigation is getting displayed..plz help it became a serious problem
Thanks in advance

Hi Jitan,
Please check that if you missed any jar files while deploying into portal.
Extract the original par file using an unzip program -> navigate to the folder PORTAL-INF -> lib
if there are any files then copy the files and paste into the lib folder of your NWDS project -> refresh and rebuild -> export
Ram

EPCM Undefined

I have user using IE 5.5 and trying to access EP 7.0. The login is successful but the navigation never shows up. It gives a Javascript error of "EPCM is Undefined". However, I can access it fine as well as 200 users. I am using IE 6.0, not sure if that matters or not.
Thanks,
kevin

Hi Kevin
The issue arises due to the difference in terms of javascripts between EP on J2EE Engine 6.40 and EP on J2EE Engine 7.0 (NW-04s). In 6.40 the .js file is present in NeverCompressed property of http service by default, while in 7.0 it was removed.
I have also written a WiKi FAQ on this. Kindly follow the URL :
https://wiki.sdn.sap.com/wiki/pages/pointstab/viewpageversion.action?pageId=31097&version=2
Kindly follow these steps:
1. Enter the J2EE Config tool.
2. drill down: Global Server Configuration->services->http
3. on the right hand side, click on NeverCompressed
4. on the bottom, add at the end: ,*.js
5. Apply the changes
6. restart the J2EE.
After this clear the browser cache and then log onto the portal and check if the issue gets resolved.
Regards,
Nitin Mehra

Error "EPCF Undefined" in URL Iview after upgrading portal from 7.0 to 7.3

Hi All,
We have upgraded our portal from 7.0 to 7.3 recently. After upgrade when we are trying to open URL iviews(which will open a page in a sesparate window) it is giving some error in left bottom corner of browser. The error is as follows
Message: 'EPCM' is undefined
Line: 463
Char: 1
Code: 0
URI: http://<host>:50100/irj/portal?NavigationTarget=navurl://25fd58cd6bc575491c6b9c692e5debd6&InitialNodeFirstLevel=true&windowId=WID1318828789495
Please let me know the solution to solve this issue.
Thanks & regards,
Sandeep

Hi sandeep ,
Hence the problem was not there with previous versions where the .js files were simply not compressed by default.
Solution :
I believe switching off javascript compression is a suitable option in this case as the script files are usually cached by the browser as well and will not be transmitted every time.
Kindly follow these steps:
1. Enter the J2EE Config tool.
2. drill down: Global Server Configuration->services->http
3. on the right hand side, click on NeverCompressed
4. on the bottom, add at the end: ,*.js
5. Apply the changes
6. restart the J2EE.
After this clear the browser cache and then log onto the portal and check if the issue gets resolve
I hope it will useful to you.
Thanks@ Re grads
G.srinu

Client side event between Java iView and BSP application

Hi,
I am developing a BSP iView which listen to event raised by standard SAP HR TeamViewer iView. The TeamViewer iView raise a event when user click on the employee list.
EPCM.raiseEvent { "urn:com.sap.pct.hcm.orgmanagement:CurrentObject", "objectChanged", concatenatedKey);
My BSP is subscribing to the event and perform the myreceiveEvent function.
EPCM.subscribeEvent
( "urn:com.sap.pct.hcm.orgmanagement:CurrentObject", "objectChanged", myreceiveEvent );
However, my BSP returns an error message saying that EPCM is undefined. I know that I have to included the java script file. I checked with my basis team guy and they said there is not any js file in ICF. Can someone let me know which file I need to include in my BSP code and where is the file locate?
Thanks,
Eric

Hi Eric,
> the ICF where the BSP is stored
> is in the Oracle database
Eric... the place where the JS fragment - within the BSP - appears, is retrieved by some http request. The script=epcfproxy.js forces the browser to send a http request just to the same relative location the original page came from. Doesn't matter if something is within a database...
> Do you know how to locate the
> epcfproxy.js file in the WAS?
I think:
> and the epcfproxy.js file is in the zip file
> that you suggested
you have found it?! Put it to any place on the BSP server you can access, if you can't set it with relative url, use "/some/.../dir/epcfproxy.js" as location.
> If I am only EPCM but not EPCMPROXY,
> do I need to include the epcfproxy.js in my code?
Have a look at epcfproxy.js. It's no magic at all, you have to call top or parent (just look) and do some minor things. For sure, you can live without the proxy file, you have just to put the neede scripts explicitely on your page, that's not that fine, but it works.
Hope it helps
Detlev

Link in KM Document Iview

Hi,
I have created KM Document iview.In that Document i have given a link,but that link is displaying in new window.I want that link to be displayed in same area instead of seperate window,replacing the original document iview.Plz help to sort out this problem.
Thanking you
santosh saraf

Hi Detlev / All,
I am trying to do something similar: I have a Document iView that points to a HTML file. In this HTML, i need to provide a link that will trigger a navigation event. So i did as usual: created the html and put the code:
<a href="#" onClick="return EPCM.doNavigate('NavTarget'); void(0);">Link</a>
However, when i run the iview it gives me a JavaScript Error, saying EPCM is undefined. Why can't I call EPCM from the KM Document iView?
I have tried to put it directly on the HREF portion of the link, like this:
<a href="<my URL>/irj/portal/index.htm?NavigationTarget=NavTarget">Link</a>
And it works, except for one detail: if i point the link to _blank, it opens a new window. If i point to _self or nothing, it opens a new portal inside the iView. But i need another behaviour: I need to swap the source page with the target page and adjust the TLN, just as doNavigate() does. Is there any "easy" way of doing it?
Thanks in Advance!
Thiago

Problem EP7 with Win 2000

Hi experts,
Almost end users portal have OS win 2000 and IE 6. When those users are logged in into ep7, the system shows the following error EPCM is undefined. That only happened with users in win2000 because in winXP all works fine.
Please help me

Hi Nelson,
I had same problem like "EPCM is undefined". I applied the solution given in the link above but it did not work then i found another solution for that problem.Just download the registry file in below and run it then restart your pc and try run portal again on the computers which have problem .
<a href="http://www.fiddlertool.com/dl/IE6SP2.reg">Download</a>
Regards,

Problemes with the theme of the portal

Hi,
we have the problem that just the portal header load with the logo, the rest of the portal is white.
The 1st and 2sd doensn't load, also the content doens't load.
When we delete the temporary files it workes for an few hours, then the same probleme came back.
We use EP7 with SPS 14 and the probleme is only with IE 6.0.2800.1106 and with IE 7.0.5730.
With Firefox3 we have no problems.
Edit:
We have solved our Problem,the Problem was the EPCM was undefined
Cheers
Simon
Edited by: eBizStudent on Jul 18, 2008 10:01 AM

Rb,
follow the first method and check the code which you placed has all the functions of tool area. i did the same in our portal by merging tool area and masthhead area. follow these two links to solve this
[How to Add a New Link in the Masthead that Will Open an iView|http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/d07bf112-1705-2a10-1a9f-d0a705e550fa?QuickLink=index&overridelayout=true]
[How to Merge the Masthead and the Tool Area|http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/f058ef9c-b211-2a10-4fad-8b88d5a1fe74?QuickLink=index&overridelayout=true]
Regards
mahesh

EPCM.getSAPTop().LSAPI is undefined

Hi
I was trying to customize AFP following SAP documents. But after changing the framework page when I logon to portal always I am getting a javascript error.
EPCM.getSAPTop().LSAPI is undefined.
I checked both in IE6 and Mozila and my portal version is EP7.3 SP4.
I have followed all the steps mentioned in the links below.
http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/70bfe58d-1ed9-2d10-42b6-821d62777d6f
http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/6032df6e-7625-2e10-418a-ba5c4cb7ead5
Could anyone tell me how to get rid of this js error.
Kind Regards
Kaushik

Hi Kaushik,
Are you using the AFPisLoaded event ? You need to subscribe to this event and put your scripts inside. this event will fire after all AFP have been loaded and are now ready for use.
example:
EPCM.subscribeEventReliable('urn:com.sapportals:navigation', 'AFPisLoaded', function _afpLoaded() { //write your script here });
Best Regards,
Saar

Citrix HDX Flash redirection plugin installer not working

Hi,
We have been trying to install the Citrix Flash redirection plugin (Products - XenDesktop - Download Flash Plugin - Citrix) but it is not working.
When the installer begins after download, it starts to retrieve the install and then the windows goes blank (below)
I ran a debug install as a previous thread suggested and have pasted the comments below. We have tried this in numerous machines, different Operating systems on different networks, all with the same outcome. (the file path has been altered by me, below)
Memory Initialized (Maximum)
===============================================================================
Host Version: 3.5.4.26
"C:\xxxxx\xxxxxxxxxxxxx\Desktop\install_flashplayer15x32_mssd_aaa_aih.exe" /debug -Elevated
System: Windows NT version 6.2.9200.0
Added url to whitelist (localhost).
Added url to whitelist (solidstatenetworks.com).
Added url to whitelist (snxd.com).
Added read only registry path to whitelist (machine\Software\Microsoft\Internet Explorer\).
Added common name to whitelist (Solid State Networks I, LLC).
Added common name to whitelist (Adobe Systems Incorporated).
Extracting skin file (/app.config.xml)
Added url to whitelist (get.adobe.com).
Added url to whitelist (get2.adobe.com).
Added url to whitelist (aihdownload.adobe.com).
Added url to whitelist (airdownload.adobe.com).
Added url to whitelist (ardownload.adobe.com).
Added url to whitelist (download.macromedia.com).
Added url to whitelist (fpdownload.macromedia.com).
Added url to whitelist (fpdownload2.macromedia.com).
Added url to whitelist (fpdownload.adobe.com).
Added url to whitelist (fpdownload2.adobe.com).
Added url to whitelist (platformdl.adobe.com).
Added url to whitelist (platformdl-stage.corp.adobe.com).
Added url to whitelist (wwwimages.adobe.com).
Added url to whitelist (wwwimages.stage.adobe.com).
Added url to whitelist (dlmping.adobe.com).
Added url to whitelist (dlmping2.adobe.com).
Added url to whitelist (dlmping3.adobe.com).
Added url to whitelist (dlmping4.adobe.com).
Added url to whitelist (get3.adobe.com).
Added url to whitelist (get3.stage.adobe.com).
Added url to whitelist (adobetag.com).
Added url to whitelist (promotion.adobe.com).
Added read only registry path to whitelist (machine\SYSTEM\CurrentControlSet\Control\Session Manager\Environment\).
Added read only registry path to whitelist (machine\SOFTWARE\Microsoft\Windows NT\CurrentVersion\).
Added read only registry path to whitelist (machine\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\).
Added read only registry path to whitelist (machine\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\).
Added read only registry path to whitelist (user\SOFTWARE\Microsoft\Windows\Shell\Associations\UrlAssociations\).
Added read only registry path to whitelist (root\http\shell\open\command\).
Added read only registry path to whitelist (root\https\shell\open\command\).
Added read only registry path to whitelist (root\.htm\).
Added read only registry path to whitelist (root\.html\).
Added read only registry path to whitelist (root\IE.HTTP\shell\open\command\).
Added read only registry path to whitelist (root\FirefoxURL\shell\open\command\).
Added read only registry path to whitelist (root\SafariURL\shell\open\command\).
Added read only registry path to whitelist (root\ChromeHTML\shell\open\command\).
Added read only registry path to whitelist (machine\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\).
Added read only registry path to whitelist (machine\SOFTWARE\Macromedia\).
Added read only registry path to whitelist (user\SOFTWARE\Macromedia\).
Added read/write registry path to whitelist (machine\SOFTWARE\Adobe\Setup\Reader\).
Added read/write registry path to whitelist (machine\SOFTWARE\Wow6432Node\Adobe\Setup\Reader\).
Added common name to whitelist (Adobe Systems, Incorporated).
189 active MIME types
WebServer thread running
WebServer Listening on 127.0.0.1:63006
Browser cache flushed (0 removed) (851 checked) (0.01 seconds)
Browser: IE 9.11.9600.17498
Extracting skin file (mainwindow.config.xml)
Response code set [/mainwindow.html:200:0]
Accept queue size of (2)
Response code set [/images/icon-blank.gif:200:0]
Response code set [/mainwindow.css:200:0]
Accept queue size of (2)
Response code set [/compact.min.js:200:0]
Response code set [/images/icon-complete.gif:200:0]
Response code set [/images/icon-complete-error.gif:200:0]
Accept queue size of (2)
Response code set [/images/logo-adobe.gif:200:0]
Response code set [/images/bg-close-program.png:200:0]
Accept queue size of (2)
Response code set [/images/bg-download-bar-empty.png:200:0]
Response code set [/images/bg-header-error.gif:200:0]
Response code set [/images/bg-download-bar-full.png:200:0]
Discovering default browser...
Default browser: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1"
Skin version: 2.0.2.13
Document ready triggered
Extracting skin file (locale/en-us.json)
Extracting skin file (workflow.json)
Unable to extract skin file (locale/en.json)
Unable to extract skin file (locale/ie.json)
Accept queue size of (2)
Response code set [/images/button-left.png:200:0]
Response code set [/images/button-center.png:200:0]
Response code set [/images/button-right.png:200:0]
Extracting skin file (interop/downloader.dll)
Loading interop library (C:\Users\Ed_LO\AppData\Local\Adobe\AIH.e8ca43f5ad5cdca8a0c1d77b352fe6e414532d67\download er.dll) (3.5.4.26)
Memory Initialized (Maximum)
===============================================================================
Downloader Version: 3.5.4.26
Solid Core v0.82 () in use (S11)
Cwd [C:\xxxxxx\xxxxxxx\Desktop\] [EC:F4:BB:09:82:BA]
Torrent Agent: -SC0082-
Torrent Agent: -SD354Q-
Starting manager thread
Manager state changing from (Idle) to (Start)
Manager state changing from (Start) to (Process)
Response code set [/environment.json:200:224]
macroEnvironment (macro) (1305): adding macro WorkflowUrl=https://get.adobe.com/flashplayer/webservices/aih/
macroEnvironment (macro) (1305): adding macro InstallType=install
macroEnvironment (macro) (1305): adding macro InstallName=flashplayer15
macroEnvironment (macro) (1305): adding macro InstallSite=live
macroEnvironment (macro) (1305): adding macro CompletionPageUrl=https://get.adobe.com/flashplayer/completion/aih/
mergeWorkflow (merge) (5EAA): retrieving https://get.adobe.com/flashplayer/webservices/aih/?language=en-IE&currentFilename=install_ flashplayer15x32_mssd_aaa_aih.exe&builtinName=flashplayer15&type=install&site=live
installProducts (products) (5781): primary product
installProducts (products) (5781): preparing sitecatalyst ping
installProducts (products) (5781): primary product
Unable to open file [C:\Users\Ed_LO\Desktop\install_flashplayer15x32_mssd_aaa_aih.exe][00008000](2 : 00000002)
installProducts (products) (5781): sitecatalyst offerCount 0
installProducts (products) (5781): sitecatalyst siteCatalystOffers 0
installProducts (products) (5781): sitecatalyst siteCatalystAcceptedOffers 0
installProducts (products) (5781): sitecatalyst primaryProductExitCode -1
installProducts (products) (5781): sitecatalyst primaryProductIsComplete false
installProducts (products) (5781): sitecatalyst primaryProductSiteCatalystCode
installProducts (products) (5781): sitecatalyst pageName ACDC_FP_AIH_Launched
installProducts (products) (5781): sitecatalyst channel ACDC_FlashPlayer
installProducts (products) (5781): sitecatalyst prop1 AIH
installProducts (products) (5781): sitecatalyst prop2 ACDC Downloads
installProducts (products) (5781): sitecatalyst prop3 get.adobe.com
installProducts (products) (5781): sitecatalyst prop4 en
installProducts (products) (5781): sitecatalyst prop5 en:undefined
installProducts (products) (5781): sitecatalyst products ;FlashPlayer_AIH
installProducts (products) (5781): sitecatalyst eVar73 ACDC_FlashPlayer
installProducts (products) (5781): sitecatalyst eVar74
installProducts (products) (5781): sitecatalyst events event96
installProducts (products) (5781): completion page url https://get.adobe.com/flashplayer/completion/aih/
installProducts (products) (5781): preparing sitecatalyst ping
installProducts (products) (5781): primary product
Unable to open file [C:\Users\Ed_LO\Desktop\install_flashplayer15x32_mssd_aaa_aih.exe][00008000](2 : 00000002)
installProducts (products) (5781): sitecatalyst offer results (isDual false oLen 0):
installProducts (products) (5781): sitecatalyst installedCode failedCode offerCode
installProducts (products) (5781): sitecatalyst allInstalled true allFailed true
installProducts (products) (5781): sitecatalyst numInstalled 0 numFailed 0
installProducts (products) (5781): sitecatalyst offerCount 0
installProducts (products) (5781): sitecatalyst offerCount 0
installProducts (products) (5781): sitecatalyst siteCatalystOffers 0
installProducts (products) (5781): sitecatalyst siteCatalystAcceptedOffers 0
installProducts (products) (5781): sitecatalyst primaryProductExitCode -1
installProducts (products) (5781): sitecatalyst primaryProductIsComplete false
installProducts (products) (5781): sitecatalyst primaryProductSiteCatalystCode
installProducts (products) (5781): sitecatalyst pageName ACDC_FP_AIH_Unknown_Reason_exitcode=-1
installProducts (products) (5781): sitecatalyst channel ACDC_FlashPlayer
installProducts (products) (5781): sitecatalyst prop1 AIH
installProducts (products) (5781): sitecatalyst prop2 ACDC Downloads
installProducts (products) (5781): sitecatalyst prop3 get.adobe.com
installProducts (products) (5781): sitecatalyst prop4 en
installProducts (products) (5781): sitecatalyst prop5 en:acdc_fp_aih_launched
installProducts (products) (5781): sitecatalyst products ;FlashPlayer_AIH
installProducts (products) (5781): sitecatalyst eVar73 ACDC_FlashPlayer
installProducts (products) (5781): sitecatalyst eVar74
installProducts (products) (5781): sitecatalyst events
actions not defined for (products) in (installProducts)
Notification center caught unhandled exception: Unable to get property 'length' of undefined or null reference
completion page url https://get.adobe.com/flashplayer/completion/aih/?exitcode=-1
Launching browser..
Command: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1"
Executable: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Arguments: -- "https://get.adobe.com/flashplayer/completion/aih/?exitcode=-1"
Manager state changing from (Process) to (Stop)
Manager state changing from (Stop) to (Stopping)
Manager state changing from (Stopping) to (Shutdown)
Storage active (0/10):
-- Member Unused
-- Member Unused
-- Member Unused
-- Member Unused
-- Member Unused
-- Member Unused
-- Member Unused
-- Member Unused
-- Member Unused
-- Member Unused
Manager state changing from (Shutdown) to (Idle)
Manager thread shut down successful
Maximum Memory in use (230 / 661k)
===============================================================================
WebServer thread shut down successful
Browser cache flushed (0 removed) (866 checked) (0.06 seconds)
Maximum Memory in use (1137 / 5413k)
===============================================================================

Hi Jack,
The link Citrix has on their page for the Flash Player installer is incorrect. This has been escalated and Citrix will be contacted about this matter.
To download the Plugin Citrix is using, go to http://get.adobe.com/flashplayer/otherversions, select your Windows OS version and then select 'FP 16 for Firefox - NPAPI'.
Maria

Connection to Portal over Citrix

We have successfully set up the connection to our company portal via citrix login.
Everything runs smoothly except one thing.
During the log off from the portal a small blank popup window remains visible.
Any ideas?
Best regards,
Thomas

Hi,
this popup window is the dsm session terminator component that is responsible for closing the user's session at the backends and releasing the locked objects by the user.
Normally, in IE, this popup will also be shown, but the X and Y coordinates are set to an invisible area outside the user's monitor. WIth FF, you'll also see this popup as FF doesn't support X / Y to be outside the visible area of the monitor.
In the portal masthead, there is a function called function openLogoffMsg() that calls the 1. popup if the user has some locked objects open.
The function logoff() calls the DSM to terminate the sessions: EPCM.raiseEvent("urn:com.sapportals.portal:user", "logoff", "");
br,
Tobias

Epcm permission denied

Hello, i search in the forums, but i don't find an answer!
We have the following problems:
We use the epcm-object to fire events! To get the instance we use the following coding in the site:
<script language="javascript">
function myPortalEPCM() {
try{
     var ldFrame = window;
     while ( typeof(ldFrame.EPCM)=="undefined" && ldFrame != top)
        ldFrame = ldFrame.parent;
     return ldFrame.EPCM;
}catch(ex){ }
</script>
It works in the SAP HR BSP-Applikations and in the last months also in the Business Warehouse (BW) BSP-Applikations, but now we installed some supportpackages and now it doesn't work in BW!?
He find the EPCM and he will return, but then he go into the catch-part und this is the reason that the calling code doesn't get the instance of EPCM!?
What can i do!?
I debugged it with the mozilla firefox javascript debugger, but i can't explain it!?
The browser said, permission denied, but why!?
Is it possible to get the epcm with other way!
Thanks
Lars

Hi Lars,
> sorry, but it doesn't help.
> Now i have no javascript errors,
So - it helps!!! That is the first step into the right direction, as so far you have tried cross-site scripting, which doesn't work, now it works!
> but the eventing doesn't work!
> Have you any others ideas!?
That's a bit to small information. Also this normally is only really debugable on client site, live. Anyhow, I expect you have used the EPCMPROXY object with the extra window parameter, to subscribe?!
Hope it helps
Detlev
PS: Please consider rewarding points for helpful answers on SDN. Thanks in advance!

Citrix & EPCM is undefined

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