Citrix NetScaler Management Pack Account

Hello,
I read the documentation and noticed this:
The Citrix NetScaler Management Pack requires log on credentials of the NetScaler systems it is managing to be able to take corrective actions when the virtual servers become unhealthy.
I created the account in SCOM 2007, and associated it with the Profiles Citrix NetScaler PRO Authentication Account.
1. What are the permissions needed in Active Directory for this account? Domain Users is enough or it needs specific privilege(s)?
2. What are the permissions needed on the NetScaler Server needed? Local Administrators? Users? In the Application?
Thanks,
DOm
System Center Operations Manager 2007 / System Center Configuration Manager 2007 R2 / Forefront Client Security / Forefront Identity Manager

Permissions needed in Active Directory for this account is domain user. permissions needed on the NetScaler Server is local administrator for this application to can monitor it.
for configure monitoring Netscaler, you can refer below link
http://msandbu.wordpress.com/2013/04/02/monitoring-netscaler-with-operations-manager-2012/
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"
Mai Ali | My blog: Technical

Similar Messages

Again - Active Directory Management Pack - AD MP - SCOM 2012R2 - AD 2012R2 - Action / RunAs Account permissions

Hi,
after reading many Posts and Blogs i came to the conclusion that it is still unclear to me what is needed to Monitor Active Directory successfully and what is the securest way configuring the RunAs or Action Account. I hope the experts here can make a clear
Statement to answer the question for all time ;-)
1. Action Account:
Here is described what permissions and rights are needed to use a low-privileged account:
https://technet.microsoft.com/en-us/library/hh212808.aspx
Now you might say: that was asked and answered so many times..you are right, but the answer was from run as "local System" to "you Need local admin". So also the AD MP documentation still says you Need a local Admin account.
here are other references which says you Need local admin rights:
http://micloud.azurewebsites.net//2014/02/26/scom-agent-grayed-out-when-trying-to-monitor-domain-controllers/
Even Kevin Holman says here
https://social.technet.microsoft.com/Forums/systemcenter/en-US/2a0e5a2b-a3d9-42d4-8474-9f690007caa0/opsmgrlatency-cn-gets-auto-created-in-domain-not-configuration:
"Basically - if your domain controllers are running as local system default agent action account, in most cases you will not need to ever set up any replication monitoring run-as accounts.... as local system on a DC has all the rights necessary.
(in most cases).
"Simple questions: Is this really enought to Monitor every aspect of an ActiveDirectory Domain and Domain Controller using a low privilege account the the permissions in the article? Or is using local System better? Is there a difference when
using SCOM2012R2 with the new Agent? Most documentation referes to SCOM2007(except the replication Monitoring where it is clear that other permissions are needed:
http://blogs.technet.com/b/jimmyharper/archive/2009/05/20/configuring-or-disabling-replication-monitoring-in-the-active-directory-management-pack.aspx )

The MP guide is not really clear about it. The only thing they are clear about is whenever you want to use client monitoring. In those situations low privileged will not work.
For each of the client-side monitoring scripts to run successfully, the
Action Account must be a member of the Administrators group on both the computer
on which the client management pack is running and the domain controller that is being monitored. The
Action Account must also be a member of the
Operations Manager Administrators group, which is configured through the Operations console in so that all the scripts that are configured on the Root Management Server can run properly
Both a local system and domain admin are a risk. If someone loads a malicious management pack that makes changes to the AD services you are screwed. The local system has unrestricted access to local resources including domain services.
The only reason I don't want a domain admin account in SCOM is that you have an additional layer where the password potentially could be retrieved. That's not the case with a local system account. But the risks are the same.
See: https://msdn.microsoft.com/en-us/library/ms677973%28v=vs.85%29.aspx
But this not an answer to your question. :-)

AX 2012 management pack not showing any AX information

1.
Symptom description: Ax
2012 management pack installed, detects machine and places them in the correct group but no AX specific monitoring happens. IE Under 'Application Object Servers\Computers' I can see my AOS servers, but under 'Application Object Servers\Instances' there
is nothing. It's the same for Enterprise Portals and there is nothing under 'Frameworks', 'databases' or 'Environment Health'. Under the SQL MP I can see all the databases that AX is using.
2.
Environment: System Center
2007 R2 CU5 running on Win 2K8 R2, all latest patches applied. All management packs at latest versions. All dependancies for the AX 2012 MP are loaded.
3.
The exact error message: No
error message as such, just missing information :
The state warning are just about disk fragmentation so can be ignored
4.
Any recent relevant configuration change(s): This
has never worked for either of our AX 2012 environments
5.
Tech diagnosis history: I
have followed the Guide for deploying the AX 2102 management pack. I've been assured by our AX team that by discovery user has the nessesary rights to the DB and AX, I've also tried using an AX\SQL admin account for the disovery with no joy.
6.
Log file(s):
Not sure what log files to look at?
Regards
Ollie

Hello Ollie,
It seems you have met a same issue with the one was disscussed here:
Troubleshooting AX Dynamics 2012 Management Pack
http://social.technet.microsoft.com/Forums/en-US/operationsmanagermgmtpacks/thread/8bb52ecd-6720-4ff2-9706-34593e455069/
Also, I would suggest you the following article:
How to Install and Configure Dynamics AX 2012 SCOM Pack
http://community.dynamics.com/product/ax/axtechnical/b/axdilip/archive/2011/12/19/how-to-install-and-configure-dynamics-ax-2012-scom-pack.aspx
Thanks,
Yog Li
TechNet Community Support

Cisco UCS Management Pack for System Center Operations Manager 2007 R2 Login Error

I have Cisco UCS 1.4 (3q) and just installed the MP v2.1 for Cisco UCS, however when I click on the "Management Pack Events" alert view in the SCOM console, there are error for event number 19900. The description of the error is as follows:
Description:
CISCO UCS R2 MP (https://10.x.x.x/nuova) [CISCO.UCS.R2.Proxy.LoadCache.ProbeAction.vbs] : CISCO UCS Login Error: Authentication failed (Code: 551)
I noticed that it's looking for the /nuova directory, but in order to login to our UCS environment, we usually just go to the IP address - so I'm wondering if that has something to do with it? I've verified that when going directly to the IP from Internet Explorer I can login using the opsmgr credentials we specifically created for this account. I've also gone through the process of creating a run-as account on the SCOM side and associated it with the correct profiles.
Any help is greatly appreciated.

Troubleshooting has found out its user error, wrong password configured.

JEE WebSphere Management Pack: Issue with 8.5.5 Discovery

Is WebSphere Application Server 8.5.5 supported as a discoverable JEE Application Server within System Center Operations Manager 2012 R2? We have tried just about everything at this point....
Currently Running JEE IBM WebSphere 8 Application Server MP version 7.3.2135.0
Agent Running as Proxy
RunAs account created and bound to server
BeanSpy deployed and functioning via query.
Universal Discovery used with no success. (NewJ2EEAppServer.ps1 does not except version 8 of WebSphere).
Any help would be appreciated

Hi Deem13,
Please look at these posts:
http://blogs.technet.com/b/random_happy_dev_thoughts/archive/2012/05/21/manually-discovering-jee-application-servers-with-scom-2012.aspx
http://social.technet.microsoft.com/Forums/systemcenter/en-US/d15bc060-a071-4063-bf5d-c4ec9f0d8cbb/jee-websphere-management-pack-issue-with-discovery?forum=operationsmanagermgmtpacks
http://blogs.inframon.com/post/2012/04/27/WebSphere-monitoring-with-the-JEE-Application-Performance-Monitoring-management-packs.aspx
Natalya

UCS Management Pack for System Center 2012 OpsMgr add monitor wizard error

We're successfully using the 2.6.0.179 version of the UCS Management Pack for System Center 2012 Operations Manager in our 2012 SP1 OpsMgr environment; however, in the new 2012 R2 OpsMgr environment we've stood-up and in which we installed the 2.6.2.0 version of the UCS MP, we're getting an error when trying to run the Add Monitoring Wizard under the Management Pack Templates node of the Authoring pane. We get the same error from the 2.6.1.0 version of the UCS MP as well. The text of the error is as follows:
"The page [Cisco.UCS.MP.UI.Proxy.Template.Page.ProxyDetailsPage] in the assembly [Cisco.UCS.MP.UI.Culture="",PublicKeyToken="6c96076cdf2c87a",Version="2.6.0.0"] could not be loaded. Please make sure that the account you are running under has sufficient privileges to load the given assembly, or the management pack that defines this page is installed or the assembly containing the page is in the path of the executible or that the page derives from known Operations Manager page type."
I'm an admin user in OpsMgr, so this should not be a user privilege issue, and that leaves the MP itself. The fact that a 2.6.0.0 version is mentioned makes me wonder if the base version of the MP must be installed before the 2.6.2 version. I'd test this, but we no longer have that version, and its no longer available for download from Cisco that I can see.
Has any dealt with this issue successfully, or have any insight into the problem?

Solved...the requirement is that you must do the MP configuration from the SCOM console on the SCOM Management Server where you installed the Cisco UCS MP; you can't do it from a SCOM console on a remote computer like I was trying to do.

SCOM 2012 R2 Data Warehouse failed to request a list of management packs from SQL RS server

Hello, I get this alert can someone help me out ?
I did check the Proxy and is configured on all the MS and DW server.
Alert Description
Data Warehouse failed to request a list of management packs which contain
reports deployed to SQL Reporting Services Server. Report deployment process
failed to request management pack list from SQL RS Server. The operation will be
retried.
Exception 'WebException': The request failed with HTTP status 407:
Proxy Authentication Required ( Forefront TMG requires authorization to fulfill
the request. Access to the Web Proxy filter is denied. ).
One or more
workflows were affected by this.
Workflow name:
Microsoft.SystemCenter.DataWarehouse.Deployment.Report
Instance name:
Data Warehouse Synchronization Service
Instance ID:
{FDC7C774-397C-3660-9D57-EFBED3B60329}

Every call to the SRS generates a call to the OpsMgr SDK on Root Management
Server to check permissions (security integration). It apepars the account
the call is made under does not have access.
To figure out which account is used follow this process:
1) Run console and click on "Run As Profiles" in the Administration space;
2) Double-click "Data Warehouse Report Deployment Account";
3) Click on "Run As Accounts" tab;
4) If you have a line in the accounts which lists your Root Management
Server in the "Target Computer" column, note the account name in the "Run As
Account" column. If you do not have such a line, follow steps 2-4 for the
"Default Action Account" profile and note the account name;
5) Click on "Run-As Accounts" in the Administration space and double click
the account name which you got on step 4)
6) Switch to the "Account" tab and note domain name and user name;
Once you found the account (say, DOMAIN\user) check that it is a member of
the User Role "Operations manager Report Security Administrators". If not -
add it and the process will recover automatically.
Also You can refer below links
http://blogs.technet.com/b/smsandmom/archive/2007/09/06/system-center-operations-manager-doesn-t-show-any-reports.aspx
http://www.networksteve.com/enterprise/topic.php/Data_Warehouse_failed_to_request_a_list_of_management_packs..._E/?TopicId=16627&Posts=2
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"

What is the best way to write management pack modules?

i have written many modules using powershell script but when i deploy that management pack on SCOM it is throwing so many errors saying powershell script has dropped due to timeout.
My Mp has lot of powershell script which gets the data from the service which executes for each and every instance the mp certainly has around 265 Instances and the powershell have to execute for each and every instance.
how can i improve the scripts?
do i need to use someother scripting language like javascript or VBScript in the management pack to execute different modules.
what is the best practice to write Modules
i have useed even the cookdown for multi instance data gathering
Thanks & Regards, Suresh Gaddam

One thing you have not mentioned is how you are consuming the data after you save it. Your solution should be compatible with whatever software you are using at both ends.
Your data rate (40kS/s) is relatively slow. You can achieve it using just about any format from ASCII, to raw binary and TDMS, provided you keep your file open and close operations out of the write loop. I would recommend a producer/consumer architecture to decouple the data collection from the data writing. This may not be necessary at the low rates you are using, but it is good practice and would enable you to scale to hardware limited speeds.
TDMS was designed for logging and is a safe format (<fullDisclosure> I am a National Instruments employee </fullDisclosure> ). If you are worried about power failures, you should flush it after every write operation, since TDMS can buffer data and write it in larger chunks to give better performance and smaller file sizes. This will make it slower, but should not be an issue at your write speeds. Make sure you read up on the use of TDMS and how and when it buffers data so you can make sure your implementation does what you would like it to do.
If you have further questions, let us know.
This account is no longer active. Contact ShadesOfGray for current posts and information.

Management Pack Templates - Unix/Linux Service template error

Hello,
When I try to run this template I get the following error.
The Page [Microsoft.SystemCenter.CrossPlatform.UI.Authoring.ServiceTemplate.ServiceStateProbePage] in the assembly [Microsoft.SystemCenter.CrossPlatform.UI.Authoring] could not be loaded. Please make sure that hte account you are running under has
sufficient privileges to load the given assembly, or the management pack that defines this page is installed or hte assembly containing the page is in hte path of the executable or that the page derives from known Operations Manager page type.
I tried this from my Computer and the Management server with the same result. My account is in the Ops Admin role and I have no issues creating any of the other templates.
Any help would be appreciated.
Thank you
Walter

Just I case anyone else runs across this.
The Online Catalogue UNIX/Linux MPs are only for SCOM 2007 R2. With SCOM 2012 and above we went with Management Pack Bundles [MPBs] and the Online Catalogue does not support them. To get the latest MPs and agents for UNIX/Linux on SCOM 2012 you need to go
to the Microsoft Download Center and search for "System Center 2012 Monitoring Pack for UNIX and Linux Operating Systems". The current release is UR2 which can be found here -->
http://www.microsoft.com/en-us/download/details.aspx?id=29696
This release includes the following:
4/9/2013 - Update release - version 7.4.4119.0 - includes agents with version: 1.4.1-270
The Microsoft.Unix.Service.Library.mp is installed by default with SP1 and we don't expect it to be uninstalled. The Update Releases [UR] only contain MP/Bs that have changed so Rob is correct in that the only place you will find this MP is with the SCOM
2012 SP1 RTM release.
Regards,
-Steve

Distribution of Management Packs for Agents

Hello
Can someone please help me with the following question?
I have been watching some of Brian video’s on Authoring and one thing he says make sense and does not make sense at the same time.
1: Install the Management Pack (MP) via the console on the Management Server (MS)
2: The MP will get delivered to agents whose host (Windows Computer, SQL DB Engine or whatever) has an at least one instance of the target class.
New let’s look at two scenarios. Fresh Agent install and remove Health State Folder restart Agent.
Now let’s assume you have a single MP which contains a single Monitor targeted at a custom class (whose class definition and discovery are in separate management packs, so you have potentially
three MPs)
Now you install an agent on a computer for the very first time (never had an agent on this computer before)
First of all as far as I understand SCOM itself does not know which MP is which in so far is it does not know or understand you have broken down your MP into say three MPs (Library for classes
and relationships, Discoveries for discoveries and Monitors for monitors) these MP have relationships to each other but apart from that SCOM does not know that an particular MP only deals with discoveries (or does it).
If the above is correct then when this agent starts up on the new computer it will contact the MS for configuration information and next MPs. So SCOM has no recorded of this computer (apart
from the fact is has just been added the MG) and therefore no information on previous discoveries and thereby what classed do or do not exist on the computer in question. As such I am assuming the agent will download ALL MPs. Run the discoveries,
send info back to MS/database in order to make instances of classes and relationships, pertaining to this agent (e.g. its GUID)
Therefore it is true to say on a newly installed Agent ALL MPs get downloaded regardless? Or does SCOM somehow know which MP's contain discoveries and only send these to start with?
Leading on from the above what about when you stop the agent and deleted the Health State Folder (you see all the 2110 events 'received MP xxx'). Now in the scenario the SCOM DB knows which
class instances and their properties (if defined) existed on the computer the agent is responsible for prior to the agent restart.
Therefore will it now say as you do not have an instance of class XYZ I will not send you the MP who's monitor is targets at XYZ.
However if this is the case it brings us back to the issue/question the 'application or whatever which denotes an instance of XYZ' could be installed at a later date and therefore the 'discovery'
will need to run on said host (if host is capable of hosting app XYZ at some point e.g. right version of windows OS etc.) in which case the MP with the monitor would then need to be sent to the agent. This then brings me to the first question above, I do not
believe (correct me if wrong please) that SCOM knows which MP only contains Discoveries and which only Monitors, so one would assume when you delete the Health State Folder on an agent the result is ALL MP get downloaded again by the agent.
Can someone please clear this up for me, I would be very grateful; perhaps someone from Microsoft looking at the forum as I would like a definitive answer please as misunderstanding this element
will lead to misunderstanding further up the stack as it were.
Thanks All
AAnotherUser__
AAnotherUser__

The Agent doesn't request MPs, it requests for Configuration. So look at configuration flow as workflows(rules/monitors/discoveries/agent tasks) that should be running on an agent.
If there is ONE rule in an MP that should run on an agent, and the rest say 50 do not , the MP would still have to be sent.
On the server side, the configuration service builds the management group topology. It keeps an account of all objects, their relationships.
When an Mp is imported in SCOM, it's elements : Library section (Modules/monitor types) classes, relationships , and all workflows (rules, monitors, tasks, discoveries) are stored in different tables.
Now here is how the flow works.
Agent is installed, Agent and windows computer objects are created initially.
Config service finds a list of all workflows that are targeted at these 2 classes. MPs containing these workflows are sent and those workflows execute(after overrides are set if any).
If discoveries run and detect objects of any other classes, those objects are populated and MG topology is rebuilt.
Example: Logical disks, Windows Server Object
Now config service understand that a few more workflows that are targeted to the classes of the newly discovered objects are to be run, those MPs are sent.
Example, MPs containing disk space monitors, or SQL discoveries that are targeted at windows server class.
and this goes on till the last possible object is discovered. That's when the MP download will stop.
So you may have 10 Mps, then another 7 Mps, then another 10 Mps flowing based on what gets discovered each time new discoveries are downloaded. it will eventually settle down and the agent will have in this case 27 Mps.
You can see this by filtering for 1201 events on the agent. They will get downloaded in phases, as per the new config after fresh discoveries.
Now, to answer your question on clearing healthservice state folder.
Since clearing the folder does not delete already discovered Objects in the DB, when you clear the cache, ALL MPs that are supposed to be on the agent will get downloaded in ONE GO (all 27) because the configuration is already in place , (if the discoveries
were all done and the agent discovered objects were stable when you renamed the folder.)
Hope this brings some clarity. if you have any further questions let me know.

SQL Cluster Management Pack

Hello,
I do not see a specific Management Pack for SQL Cluster... It seems to be the SQL Management Pack 6.1.400.0 and the Operating System Cluster Management Pack...6.0.6720.0 for Windows Server 2008 Cluster Management Library ...
Am I right?
Thanks,
Dom
System Center Operations Manager 2007 / System Center Configuration Manager 2007 R2 / Forefront Client Security / Forefront Identity Manager

I implemented the low-privilege setup from the SQL MP guide because on a few standalone SQL instances and one SQL 2012 cluster, not all scripts were running. The SQL cluster is a two node cluster with 2 SQL instances in and active/active config (One
instance is active on each node in the cluster). On the standalone SQL instances, the low-privilege setup is working great. On the SQL cluster it is not. Reading the latest SQL MP guide, it appears that SQL 2012 cluster are supported for
monitoring. I've made the additional configuration changes that the MP guide says is required for cluster monitoring. I am getting PowerShell script execution error messages in the OpsMgr console stating a lack of permissions. When I look
at the SQL error logs, I see that something is trying to log into the databases as NT AUTHORITY\SYSTEM and can't because access is denied. That login is not mapped to any databases - obviously. Why would these workflows be trying to execute as
NT AUTHORITY\SYSTEM and not one of the the action accounts in the SQL RunAs profiles that I've setup and deployed to the two cluster nodes?

AlwaysOn Management Pack not functioning - SCOM 2007R2

Hi all
I am a DBA but am new to SCOM and have been trying to get the AlwaysOn Management pack to work. I manually installed some agents on the 2 boxes I want to manage and can see they are being monitored in the inventory.
The management pack was already pre-installed by another employee but when I looked into the Administration > Management Packs and clicked on Import I could see that for that particular pack the AlwaysOn features were not installed. Thinking this
was the reason why it was not working I installed them.
I can now see when I go to Discovered Inventory and Change Target Type the AlwaysOn components however they are not monitoring anything. The only one with an entry is the AlwaysOn seed which shows the 2 boxes, but in a not monitored state.
Does anyone have any suggestions about how to get this to work?
Many thanks

Hi
SQL needs Run As Accounts and Profiles configuring:
http://blogs.technet.com/b/kevinholman/archive/2010/09/08/configuring-run-as-accounts-and-profiles-in-r2-a-sql-management-pack-example.aspx
Is the SQL DBEngine discovered and do you see discovered databases on the server. I suspect you do as it seems to have discovered the Always On components but just want to check.
Also have you enabled the Agent Proxy setting - Admininstration, Agent Managed, double click - security tab.
Have you run through page 43 onwards from the guide:
http://www.microsoft.com/en-us/download/details.aspx?id=10631
Cheers
Graham
Regards Graham New System Center 2012 Blog! -
http://www.systemcentersolutions.co.uk
View OpsMgr tips and tricks at
http://systemcentersolutions.wordpress.com/

Network Discovery of Citrix Netscaler

I am unable to discover a Citrix Netscaler as a network device.
I've enabled tracing on the discovery and can see that the initial queries to the device are responding but then ther are timeouts attempting to access interface types. The OID does timeout in a third party tool as well as there is no interface index
but a query to OID .1.3.6.1.2.1.2.2.1.3.1 (index 1 of the interface list) would return a value but I don't know if there's a way to work around this in the discovery.
SNMP Message:
    0: packet ->
        SEQUENCE (0x30), 203 bytes:
    3:    version ->
          INTEGER-32 (0x02), 1 byte == 1 <v2c>
    6:    community ->
          OCTET-STRING (0x04), 5 bytes == "*****"
   13:    Response -> (0xa2), 190 bytes:
   16:      request-id ->
            INTEGER-32 (0x02), 2 bytes == 5003
   20:      error-status ->
            INTEGER-32 (0x02), 1 byte == 0 <noError>
   23:      error-index ->
            INTEGER-32 (0x02), 1 byte == 0
   26:      VarBindList ->
            SEQUENCE (0x30), 177 bytes:
   29:        VarBind -> SEQUENCE (0x30), 75 bytes:
   31:          OBJ-ID (0x06), 8 bytes == ".1.3.6.1.2.1.1.1.0"
   41:          OCTET-STRING (0x04), 63 bytes == "NetScaler NS10.1: Build 119.7.nc, Date: Jul 29 2013, 23:30:51 "
106:        VarBind -> SEQUENCE (0x30), 20 bytes:
108:          OBJ-ID (0x06), 8 bytes == ".1.3.6.1.2.1.1.2.0"
118:          OBJ-ID (0x06), 8 bytes == ".1.3.6.1.4.1.5951.1"
128:        VarBind -> SEQUENCE (0x30), 24 bytes:
130:          OBJ-ID (0x06), 8 bytes == ".1.3.6.1.2.1.1.4.0"
140:          OCTET-STRING (0x04), 12 bytes == "OpsMgr Admin"
154:        VarBind -> SEQUENCE (0x30), 21 bytes:
156:          OBJ-ID (0x06), 8 bytes == ".1.3.6.1.2.1.1.5.0"
166:          OCTET-STRING (0x04), 9 bytes == "NetScaler"
177:        VarBind -> SEQUENCE (0x30), 27 bytes:
179:          OBJ-ID (0x06), 8 bytes == ".1.3.6.1.2.1.1.6.0"
189:          OCTET-STRING (0x04), 15 bytes == "xxxx"
[31/01/2014 13:10:05] t@15812 Discovery #20
SWFE-W-ETIMEOUT-GET_NEXT request timed out for Agent : xx.xx.xx.xx, OID:
    .1.3.6.1.2.1.2.2.1.3
SNMP-ERESPONSE-No response from xx.xx.xx.xx, port 161
SNMP-ETIMEOUT-Timed out
Regards,

For Configure SCOM to monitor Citrix NetScaler, you can refer below link
http://msandbu.wordpress.com/2013/04/02/monitoring-netscaler-with-operations-manager-2012/
Also check below link
http://social.technet.microsoft.com/Forums/systemcenter/en-US/0ff29697-87d2-4a75-90fd-2d4bb73867fb/citrix-netscaler-mp-for-scom-2012-wrong-oids?forum=operationsmanagermgmtpacks
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer".

Credentials to management pack templates - Service monitoring

Hello,
I'm trying to see the list of services in a server to use the "management pack templates" in scom 2012 r2, but i'm getting the following error.
My action account don't have the necessary permitions to enter in the server. Where can i change the credentials to be used in this operation?
Thank you,
Rui

From my experience in monitoring Windows Service, we should provide a service name and it is a easy way if we can select a service in another computer from slect windows service dialog box. In reality, our user account has no privileges in opening Service
Control Manager on target computer. My workaround solution is asked user to provide the service name. User can dump the service name by double click the service in services console.
Roger

Management packs

Question - my oem is working but if I try to connect to any of the management packs from within oem or from the start menu I get an ORA-12154 error - any ideas on how to fix this? I was not here for the original install but, I can connect to all databases through sql worksheet without any issues (as well as some of the other base tools)
Thanks for you help.

Usually MP don't need additional access if agent action account is an admin on the server (it has access to all the necessary resources for discovery and monitoring) but with other products that have their own security configuration this can become an issue
thus a need to action accounts.
The console wont tell you, the alerts will. If there's an issue with access you might see failed discovery alert and or System Center Management Health Service Credentials Not Found alerts.
I suggest:
Having a look at the groups in scom and validating that the necessary servers are apart of the group/s (is sql server can be see in the SQL Computers group)
You could also export the monitoring configuration and go though the rules and monitors for the server to verify the monitoring is targeted correctly.
Use the monitoring views that are supplied with each MP to see what servers/instances are discovered against each technology.
Cheers,
Martin
Blog:
http://sustaslog.wordpress.com
LinkedIn:
Note: Posts are provided “AS IS” without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

Citrix NetScaler Management Pack Account

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