Citrix Printing

Hi,
Firstly sorry if this is not the correct forum but I could not find a relevant one !
We have a problem printing from SAP via Citrix (version PS4.5). When users try to print to printer LOCL (with option F:Printing on front end computer) they receive the following error :
Error: BG:saplpd_opem_dc failed, msg=808 SAPLPD:Windows Problem
Our SAP enironment is R/3 4.7 Enterprise (Basis 6.20 Level 63).
I have checked various other posts and made the following changes on the Citrix server without any joy:
Added the following registry key :
HKEY_CURRENT_USER\Software\SAP\SAPlpd\SAPLPD
Type: String
Name: SwinDataType
Value: EMF
Set the system-wide environment variable LP_CMD to
d:\apps\sap\frontend\sapgui\saplpd\saplpd -f&F -c&C -P&P
Any help would be appreciated
Craig

Printing using Citrix over SAPLpd is a really complex environment, many things need to "match" (Printer drivers, Citrix client version, SAPLpd (means, SAPGUI version) printers "mapped" from users or created on the TS etc.) and troubleshooting can be pretty cumbersome.
check notes
150533 - Printing in Windows Terminal Server (WTS)
914869 - Front-end printing on Citrix WTS does not work
As you can see from the first note, there may happen quite many problems on different places.
What you could do is to help on short term: Create a new printer with access method "G" and map that as default printer for the people having problems.
Markus

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-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
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