Citrix remoter access to work won't work, it keeps asking for Cocoa Java Plug-in, but this should already exist?
Helpdesk at work is helpless. My citirx connection to access work remotely connects fine, but when I try to login further it says that my browseer doesn't have Cocoa Java Plug-in. I've updated the software and have downloaded the update for Safari 10.6. But it stops. It also asks if JVM 1.4.1 or later is installed. I've updated that too.
You don't have a Mac Pro (*65lb tower) but a notebook.
There is a support page and setup wizard to help plus links to support articles and community.
you may have to rebuild mail index or see if you can export, (re)move the existing mail folder and setup a new one and import old mail. Mail does and can have its issues for sure.
Mail support and Setup Wizard
http://www.apple.com/support/mail
MacBook Series Forums
https://discussions.apple.com/community/notebooks?view=discussions
Mac OS X Forum
https://discussions.apple.com/community/mac_os?view=discussions
http://www.apple.com/support/macbookpro
Similar Messages
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HP Officejet pro 8500 won't print and keeps asking for a proxy setting. Help.
HP Officejet pro 8500 won't print and keeps asking for a proxy setting. Help.
Hi,
Can you confirm that you have an Officejet 8500a or Officejet 8500? On the 8500a model, you can set the networks proxy address and port setting from the front panel of the printer (setup>Webservices setup>proxy). If you are unsure what your proxy settings are you'll need to contact your network admin. If your network uses a proxy users name and password for all devices, you need to enter this information along with the proxy address and port in the printers embedded web server. Type the products IP address into an internet brownser window (printer must be connected to the same network as PC). Select the network tab, and than look for the proxy settings option. Enter in the information and click apply. Once the networks proxy information has been correctly inputed into the embedded web server, try printing again. If unsuccessfully, you might try reinstalling the printer software after uninstalling it. Hope this helps!
I was an HP employee
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may select the "Kudos" button on any helpful post to give that person a quick thanks. -
I kept getting reminders to update my iphone to v6, so I did so and I am not happy! It deleted all of my apps, so then I had to reload them. Now many of the apps do not work - when I try to open them they keep asking for my apple ID and PW and when I enter this it just goes away and never opens. Anyone else had this issue?
Happened to me once awhile back. The exact same thing. What I did to get everything working again was open up itunes on PC and click on "Apps" section (not the one in your iphone section, but the one in the "Libraries" section near the top). Then proceed to totally delete all of the apps that aren't working (if it asks if you want to send to recycle bin click yes). Re-sync phone, which will remove them from the phone. And, finally, re-install them. It was a pain, but the only thing that worked. Hope it works for you. Good luck!
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Email won't receive and keeps asking for password
Ever since a combination of circumstances last week, my email is mostly, randomly not sending or receiving on my MBP. We changed to AT&T Uverse; and I ran the most recent update of Safari. Now, despite having the correct password entered, my email program asks for my passwork over and over again and won't deliver my mail, although, for no particular reason, it does decide to work occasionally. Is there some sort of known software compatibility issue? That's what it feels like. My thumbnails are also not always loading - again very random - I get the blue square with the question mark rather than the graphic. TIming of this beginning is the same.
Hi,
Can you confirm that you have an Officejet 8500a or Officejet 8500? On the 8500a model, you can set the networks proxy address and port setting from the front panel of the printer (setup>Webservices setup>proxy). If you are unsure what your proxy settings are you'll need to contact your network admin. If your network uses a proxy users name and password for all devices, you need to enter this information along with the proxy address and port in the printers embedded web server. Type the products IP address into an internet brownser window (printer must be connected to the same network as PC). Select the network tab, and than look for the proxy settings option. Enter in the information and click apply. Once the networks proxy information has been correctly inputed into the embedded web server, try printing again. If unsuccessfully, you might try reinstalling the printer software after uninstalling it. Hope this helps!
I was an HP employee
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may select the "Kudos" button on any helpful post to give that person a quick thanks. -
Wi-fi won't stay on keeps asking for apple id
Hi all - since updating to I0S6 my wi-fi won't stay connected and it keeps asking me for my apple ID which I put in but it keeps coming up with wrong!!!! Please help
If you have more then one Apple ID you may need to log out on everything and start over. Be careful, using more then one ID can really get you into trouble if you don't keep track of them.
The only other things are these. You could be typing it in wrong. (I do this all the time.) Slow down with the fingers, and make sure the screen is clean. Or, your internet connection is messing up causing it to lose connection before it logs on.
I had a friend that tried to type her password in, and she kept typing it wrong. She finally got it right three days later she told me. -
Hello my name is Vittorio. 2 years ago i've bought the CS6 master collection which has worked perfectly until recently.
Now i keep getting the question to enter my serial number and when i do that i get the Invalid reaction. But it is the same number that worked before! What can i do to make CS6 work again?Hi Vittorio,
We would like to know if you have re-installed your product on this machine. We would also like to know your OS version.
Meanwhile, try:
Error "The serial number is not valid for this product" | Creative Suite
Invalid serial number error
Error "Invalid serial number" | Acrobat 9 | CS4
-Atul Saini -
My iCloud mail isn't working. Keeps asking for password
I am getting error messages on my iPhone and iPad saying that my iCloud password is incorrect and can't send mail.
According to Apple, iCloud Mail is down. See below...
Current
iCloud: Mail & Notes - Users Affected: 12%
05/14/2012 09:31 PDTUsers may be unable to access iCloud mail. Normal service will be restored ASAP.
All other services are online and fully operational.
05/14/2012 09:31 PDT -
My iPad won't open and keeps asking for a pass code, which I never installed?
My iPad mini won't open, it would appear to have a pass code which I never installed. This was the first time I charged it up and I'm confused. Can anyone help please?
What's the precise text of your error message, please? (There's a few different ones I can think of that you might be getting.)
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Westell 7500 - can't remote access into work from laptops (desktop ok), no TiVO connection either
I successfully set up my "upgraded" Verizon DSL service and modem two weeks ago (have had internet connection on desktop and laptops since) but with that transition I lost the ability to remote access into my work computer from home and to have my TiVo connect to its server. I am just completely disgruntled at Verizon's request to pay them $89 for the tech support I need to get my new stuff working as well as my old stuff did - and I'm hoping someone out there can help me instead.
The computer help guys at work said the system at work's port is 3389 and TiVo's support website give as whole list of possible ports (http://support.tivo.com/app/answers/detail/a_id/402/c/105%2C109/r_id/100041). Is this issue something that can be resolved in the router's port forwarding window? Is so, how do I set that up correctly? If it's something else, please tell me what and how! I've read the Veralink 7500 User Manual and I just can't figure out what I'm doing wrong.
Thanks in advance for any help that's out there! And happy Father's Day to you... if that applies!I solved the problems myself... and here's the solution in case anyone else would like to keep $89 in their pockets!
In both instances (remote access to work and connecting to the TiVO network), it is indeed the Port Forwarding feature you need to use in the Versalink 7500 router setup website (people will try to disuade you of this!). In both cases, I did the following just using different port numbers (depending on what I was trying to get my computer to talk to) and with my computer's firewall on and the router's firewall set to medium. Sorry I couldn't figure out how to post screen shots in this post... prepare to visualize!
1. On the "New Port Forwarding Rule" page, click on "create" for #1, pick "host" for #2, and then select the computer your router is connected to in #3 (it might work with one of the other computers selected, but mine worked with the device he router was connected to).
2. You need to do this step twice - first time select "direction" IN (in #3), second time select "direction" OUT. On the "Create Port Forwarding Service" page, you can name it whatever you want for #1, keep "port forwading" selected" in #2, in #3 you'll need to figure out (a) if you need to select TCP, UDP, or BOTH for "protocol" (based on the online or manual documentation for the system you're trying to connect with), (b) "global portstart" (c) "global startend" and (d) "base hostport" should also be found in the documentation (see note below for Windows remote access and TiVo port info that worked for me) and they are all the same number (ex., global portstart = 80, global startend = 80, and base hostport = 80), and then (e) select the direction (first time, in; second time, out... remember, computer communication is a two-way street, just like humans!), and (f) leave "port direction" as DST. Then you need to (g) click apply after you've added all the ports in both directions (my screen started this sequence of freaky flashy glitchy behavior, but apparently that was the fairy dust making the computer magic happen b/c when it was done, my connectivity was restored!).
3. The port that worked for me to remote access from Windowss PC to Windows PC was 3389.
4. This is the site that had the big list of ports for TiVo, but I think it was ports 80 and 8080 (see the first entry under the troubleshooting port issues) that made the magic happen for me: http://support.tivo.com/app/answers/detail/a_id/402/c/105%2C109/r_id/100041
I hope this is useful to some others and that you just saved yourself $89 in tech support charges for this irritating little issue... go buy yourself a drink and enjoy the summer!
Now I'm off to figure out how to back up these router settings based on the less-than-friendly-to-laymen-computer-users Versalink manual. Wish me luck! -
My Ipad2 won't turn off. I have tried the reset method by holding both buttons down for at least 10 seconds, but this doesn't work. I can't get onto the internet via wi-fi either (don't have a 3G card fitted). All other functions seem to be working OK including charging. Not had this problem before, but I recently upgraded software to 5.1.1 so is there a bug in there somewhere?
Look at last link.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I am trying to allow guests on windows to connect to shares on my Lion server but it keeps asking for a password for guest. I have allow guest users to access this share enabled but it still does not work.
Ditto. Guest accounts shouldn't have a password. No way to enter one in System Prefs...
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I know my passcode is correct but when I try to reset my iPad mini it keeps asking for a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I cannot get scrabble to work on my ipod touch. It only works on my macbook. I've uploaded, deleted, reloaded and nothing seems to work. It asks for a password but will not let me in. Anyone else have this problem?
Hi BDAqua,
I can go to /System/Library/Frameworks/, but JavaVM.framework/Versions/A/JavaVM does not exist!
Hi Linc,
I have already downloaded that updater, and it says 'A newer version of this package is already installed' -
My battery was not working properly (kept running out over a few hours.) I was advised at the apple store to restore my iphone which i did. When i try to restore it to my back up it keeps asking for a password but i have no idea what this password is? could anyone help?
If your backup is encrypted, you cannot restore without the password.
You can continue to backup but you cannot restore without password.
There's no way to retrieve the password.
Warning: Make sure it's a password you will remember or write it down for safekeeping. If you encrypt an iPhone backup in iTunes and forget your password, you can't restore from backup and your data will be unrecoverable.
From: http://support.apple.com/kb/HT4946 -
Streaming from my iPad to my tv is not working, it keeps saying the iTunes accounts are different but I've checked it a ton of times and its the same, anyone had the same problem?
Hi JenJen73,
If you are having issues with AirPlay streaming from your iPad to your Apple TV, you may want to take a look at the troubleshooting steps in the following article:
Apple Support: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/ts4215
Cheers,
- Brenden
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