Cius and Docking Station-handset and speaker not working

Hi
I have a cius registred on CUCM 7.1.5 20000 -6 with device pack 7.1.5.34074-1, the phone can make and receive calls but i can't hear anything in the handsets (and speaker), even not the dial tone.
Cius is connected to a UC500 (just to have PoE, i don't have a PoE switch) to power docking station.

You need the Cius power brick if you don't have PoE+

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Seriously? It's physically broken!

Cius and Docking Station-handset and speaker not working

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