CL_CRM_GENIL_DATA_CONTAINER

Hi
I came across certain object ID's that keeps timing out under my agent inbox when being selected, either in edit or interact but it keeps timing out
Whe i view process overview in SM50, the time of this report CL_CRM_GENIL_DATA_CONTAINER===CP keeps running for over 360 to 400 seconds and eventually times out
Can someone please advise what is causing this performance optimization in the GenIL data container? How to improve or correct?
Ravi

Hi Ravi,
Please consider the following SAP note:
Note 1055562 - Performance optimization in the GenIL data container
I hope it helps!
Kind Regards,
Gabriel Santana

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