CL_RSRD_PRODUCER_PRECALC Error when Printing using Info Broadcasting

Hi,
I get the following error when trying to print from the Portal using Information Broadcasting - CL_RSRD_PRODUCER_PRECALC, type PROD.  I am trying to print using PS or PCL not PDF.
We are running SPS12.  The printer is setup in BW and tested.  All other connections between Portal and BW appear to be working.
Any ideas?
Thanks,

Thanks,  but that note applies to Patch 8 and as mentioned we are running SPS12.
Basically what happens is we get a blank browser window for some time then the error returns as mentioned in my original post.

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