CL_SMTP_RESPONSE ESMTP error code is not known.

Hi All,
I am facing an issue in IB, when ever i am triggering a reprot in IB which executes sucessfuly but gives a error msg in SOST tcode as below
Message no. XS829
Internal error: CL_SMTP_RESPONSE ESMTP error code is not known.
Diagnosis
An error occurred in program CL_SMTP_RESPONSE
Error text: ESMTP error code is not known.
and when ever i send the same reprot reprot of ib through process chain or shceduled one i am able to send that
Note: even if the failed one above if i execute it in SOST it is sucessful i gets the reprot in my inbox.
Please guide me
Thanks in advance.
Regards,
mohan.

Hi Mohan,
Check below note it may help for you.
1331021
Regards,
Shiva Kumar G.C

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hi,
detailed log for the said error code:
Internal error: CL SMTP RESPONSE ESMTP error code is not known._503_503 Bad sequenc
Message no. XS829
Diagnosis
An error occurred in program CL
Error text: SMTP
Additional information:
RESPONSE
ESMTP error code is not known._503_503 Bad sequenc
System Response
Message processing terminated.

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Hi Kalakatla,
Check these notes 1331021 and 751332.Hope you can find where is the exact problem and solution.
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CL_SMTP_RESPONSE ESMTP error code is unknown

Hi Gurus,
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Hi all,
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CL_SMTP_RESPONSE ESMTP error

Hi i am posting this agian,
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When i see the status in SOST, it says the message is not sent and shows the following error messgae no 829
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I think the message indicates that the mailbox of the recipient has been blocked. This could be due to the mailbox quota being exceeded, but it can be for other reasons as well.

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The error says: "fatal error", Code: "6", note: "vide buffer underflows Total bitrate is too high near..."
What is the rest of the error message?
What version of Encore and what operating system?
using the exact same assets
What format? Already transcoded m4v/a3c 5.1 or what? Does Encore show them for Bluray as "Do Not Transcode"?
What were the export settings, particularly bitrate?
Is there any way of knowing what assets are causing the problem?
Not through the error message.
Rather than deleting elements to see what causes it, I would add elements (e.g. you got the error, deleted the subtitle tracks, and still had the error, leaving the possibilit that a cache or similar is contining the problem even if the subtitles caused it).
So add just the menus and timelines, no extra audio, no subtitles,
When starting a new project, make sure you are using a new name for the project.

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The Code 3 AS_StorageError comes in many variations.
Google: encore "AS_StorageError=-97060" and you'll find a bunch issues. Now replace the 97060 with your specific code (97064) and you'll see there are no finds other than your thread.
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Hi,
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I just wasted 2 Blu-Ray discs trying to burn a project. I was trying to burn a very simple project: a two-chapter Blu-Ray with two 55 minute episodes of a TV show on it. I have used the exact same computer recently to do exactly the same job with success, so I don't know what the problem is.
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Windows 7 Professional
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Intel i7 8 cores @ 2.80 GHz
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WD 3TB HD 7200 RPM NTSC file system
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I do not see another example of this error with the "97060" in it.
I never trust my recollection of this, but note that the 24.37 GB may actually be 24.37 GiB, which may be too big to fit on a single layer Bluray. You should get a different error, but who knows.
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Real helpful, right?
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[email protected]

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CL_SMTP_RESPONSE ESMTP error code is not known.

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