Claim a refund from App Store?

I have just downloaded the Xbox World App to view the latest magazine regarding the Xbox 720. Within the Newsstand App I clicked subscribe £2.49 1 month. Nothing happened.
I turned the device off and on, reinstalled the app and tryied to restore all downloads numerous times but the latest edition has not downloaded. I could have purchased the one magazine for £2.99 and wish I had have done now.
However, anyone got a clue as to why? The closure of the publication of Xbox World letter within the app said I should seek a refund because they were not producing any more. But where from?
Help?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

Similar Messages

  • Withdraw refund from App Store

    I Recently cancelled a subscription that came out from App Store and Apple ID. The refund is sitting in the account - how can I withdraw this back into my bank account?
    many thanks

    You can't transfer a balance from your iTunes account to your bank.
    From See your iTunes credit balance - Apple Support :
    You can't redeem or return iTunes Gift Cards, Gift Certificates, and unused store credit balances for cash except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can request a refund by contacting iTunes Store Support, selecting a support category and topic, and including the following information in your request detail:
    Your Apple ID.
    The store credit refund amount.
    Your current shipping address.
    Additional information might be requested for verification purposes.

  • HT204266 Hi... I bought an app from app store... It turned around to be a false app and not as per the description. App dev page is a fraud. How can I get a refund?

    Hi... I bought an app from app store... It turned around to be a false app and not as per the description. App dev page is a fraud. How can I get a refund?

    Welcome to the Apple community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

  • TS1702 I have accidentally perchased an app from app store and i wanted to ask if i could refund my money.

    I have accidentally perchased an app from app store and i wanted to ask if i could refund my money.

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • Can't open adobe premiere element 11 on my MacBook Pro? which I buy it from App Store? plz help

    can't open adobe premiere element 11 on my MacBook Pro? which I buy it from App Store? plz help
    its says that its currently not availabe
    I have so many work counting on this programme plz help

    Thank you for your replay
    It was working on my Mac before installing the new update of Mac software. then its corrupted
    from where I can ask for refund? as I bought from App Store ?
    regards

  • HT5312 How do I cancel purchase (in this case renting movie) from App Store

    How do I cancel purchase (in this case renting movie from App Store)?

    There is no cancel. You may be able to get a lucky exception for a refund (no promises).
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • An error has occured while downloading Mountain lion from app store

    Since apple denied my purchsed proof, I don't really know what is going on? Maybe I claimed the copy late, I am ok with it then I puchased from App Store, but download failed? I keep trying on whatever solution here but not working at all, can anyone help?

    Contact with iTunes support > http://www.apple.com/support/mac/app-store/contact
    Message was edited by: mende1

  • How to return apps bought from app store?

    As you all may have heard, you can now return apps and songs bought from App store and iTunes within 2 weeks. (News story)
    My question is, does anyone know how to do this regarding apps bought from App store? I can't find any option.

    However note the Terms and Conditions:
    Right of cancellation: If you choose to cancel your order, you may do so within 14 days from when you received your receipt without giving any reason, except iTunes Gifts which cannot be refunded once you have redeemed the code.
    To cancel your order, you must inform us of your decision. To ensure immediate processing we recommend you use Report a Problem to cancel all items with the exception of iTunes Match, Season Pass, Multi-Pass and, unless purchased from a third party or redeemed, iTunes Gifts and Allowances, which can be cancelled by contacting iTunes Support. You also have the right to inform us using the model cancellation form below or by making any other clear statement. If you use Report a Problem we will communicate acknowledgement of receipt of your cancellation to you without delay.
    To meet the cancellation deadline, you must send your communication of cancellation before the 14-day period has expired.
    Effects of cancellation: We will reimburse you no later than 14 days from the day on which we receive your cancellation notice. We will use the same means of payment as you used for the transaction, and you will not incur any fees for such reimbursement.
    Exception to the right of cancellation: You cannot cancel your order for the supply of digital content if the delivery has started upon your request and acknowledgement that you thereby lose your cancellation right.
    (My emphasis.)

  • How to use File Splitter ($1.99) from App. store --By Tong Zhou

    I purchased File splitter from app. store ($1.99) by Tong Zhou.  I  cannot find instructions in English on how to use it!  I also tried to contact Tong by e-mail, but e-mail address didn't work etc.  His support page is in Chinese language  I haven't removed it from my Mac yet and hope to use it sometime.  ---have tried different drag and drop tactics, but no luck.  The lady at the app. store offered me a refund, but still hoping for instructions. 
    Thank you for any input!

    Hi,
    Have you triedthe standard oracle replace function?  replace(v('APP_USER'),'_','.')
    Otherwise it might be useful to add emailadress as column to your users table, just in case your business decides to change email adress format to [email protected]
    Regards,
    Vincent
    http://vincentdeelen.blogspot.com

  • I bought student mac air through university account, Iworks were included when I purchased mac air. But there are no iworks and It's not free when I tried to download from App Store

    I bought student mac air through university account, Iworks were included when I purchased mac air. But there are no iworks and It's not free when I tried to download from App Store. OS was OS X Mountain Lion 10.9 When I received it. Is it because of OS? I upgraded to OS X Mavericks right after I got it.

    Today, I went to the mac store and asked the staff about above issue. Apple obviously sent me a mac air which was manufactured before October 2013 and therefore, iworks and OX Mavericks weren't installed. I have refund for around £45 to purchase iworks. However, I wasn't happy with what Apple actually did. I asked for replacement and refund the one I got and getting the new one from store so I can use mac straight away. however, the refund takes 5-7 working days. The staff on the phone told me if I have enough money I can just buy the new one in the store and get refund later. So I gave up! I was so disappointed with Apple. Even though I use the mac now, this was not the one Apple promised when I purchased online. if anyone would like to buy a mac, Please go to the actual store. DO NOT buy a mac through MAC ONLINE STORE!!! I strongly recommend! I feel like I wasted my time because the company doesn't keep its promise.

  • Unable to update from apps store

    After downloading Yosemite I can not update from apps store. This is the prompt I get:
    This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
    Now Apple doesn't recognize the serial number of my iMac.
    Any help would be appreciated.

    From the menu bar, select
               ▹ About This Mac
    Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.

  • I bought apps from apps store,my money was taken and den I downloaded the pass buh 2 didn't work .it told me iTunes failed to install app,the apps were the dark knight rises(batman) and asphalt 7 I need help plss am using iPad 2

    bought apps from apps store,my money was taken and den I downloaded the apps buh 2 didn't work .it told me iTunes failed to install app,the apps are the dark knight rises(batman) and asphalt 7 I need help plss am using iPad 2

    Although iTune terms says that all sales are final. You can try explaining to get a refund.
    http://www.apple.com/support/itunes/contact/

  • TS2446 i have a problem in my account every time i want to install application from app Store on my iphone a message shows that my Apple ID has been disabled, what is the problem? what can i do ?

    i have a problem in my account every time i want to install application from app Store on my iphone a message shows that my Apple ID has been disabled, i creat a new password and still that message shoes ,what is the problem ?can you help me please???!!!!

    If your account is disabled then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it
    If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • I reinstall the Yosemite due to the wifi issue, when finished, the iMovie was not installed, I try to download it from app store, but it's not free. How can I get iMovie back?

    I'm using a mid 2014 13" rmbp. I reinstall the Yosemite due to the wifi issue, when finished, the iMovie was not installed, I try to download it from app store, but it's not free. How can I get iMovie back?

    It's something to do with the main user account (not iTunes account) on my Mac because I logged in with another account and it downloaded fine, I installed it on the HDD and even though the date in App Store was 16th October 2014, it is the full installer of 10.10.2.
    To try to resolve this problem, I have copied the installer app elsewhere and deleted it but App Store still will not allow me to download it with my main user account yet just allowed me to update iTunes.
    I had a brainwave last night that it might have been related to me changing the default downloads folder to one not on my boot drive (to save disk space on my main boot drive) but having changed it back, tried again, rebooted and tried yet again, deleted my App Store preferences. nothing has worked.

  • HT4972 I have ipad 1 . And i want to update it from ios 4.3.5 to ios 7 but i can't why ?? Please help me becouse i can't download apps from app store !!!!!   I would suggust:  1 to create a big camera for i pads and ipods and iphones so we can put it in a

    I have ipad 1 . And i want to update it from ios 4.3.5 to ios 7 but i can't why ?? Please help me becouse i can't download apps from app store !!!!!
    I would suggust:
    1 to create a big camera for i pads and ipods and iphones so we can put it in another ipad or ipod or iphone and it has a zoom lens
    2 when i downloaded photos and music from a computer to my ipad , i cant delete them now plese do the itunes like samsung becuz samsung have an easier way to download thing from computer
    I hope to help me with my poblome and fix it please !!??
    And i hope to take my suggusts and make me happy becouse apple it is cooler from samsung
    Apple the best
    H.M

    The iPad 1 can't run the newer operating systems. It'd be like trying to play a bluray disc in your 6 year old dvd player....it simply lacks the hardware to make the software run.
    No suggestion about the camera, but given that Apple's attitude seems to be to focus more on the more mobile devices for photography (the iPhone and Touch cameras got features, the iPad and mini didn't), that is highly unlikely. You can tell Apple what you want, but you'd probably be money ahead to get a digital camera.
    as to the photos, anything put on via iTunes has to come off via iTunes.Your main alternative would be to look for photo apps that offer file exchange that may give you more functionality.

Maybe you are looking for

  • Mail quick look docx links no longer work

    After upgrading the OS on my 2-year-old MacBook Pro to Yosemite (10.10) and also the new Mail update (8.0), I have lost a small, but very useful (to me) functionality. When someone sends me a .docx attachment in my email, I usually press the spacebar

  • How to delete the specified line in file?

    How to delete the specified line in file? In case of deleting a specified line in a file, how to do? Line 1 Line 2 Line 3 Line 4 Line 5 The case is a file including the above content. Now I wanna to delete the "Line 3" and how to realize the action i

  • Satellite C660D-1GD: no sound and Red Cross over speaker

    Just turned on my Laptop, Satellite C660D - 1GD and my sound isn't working. There is a red cross over the speaker and the diagnosis didn't help at all. Tried a system restore, nothing - no change at all. Tried going through the system drivers and the

  • Using windows vista with two users and I can only open books with adobe digital editions on one account?

    using windows vista with two users and I can only open books with adobe digital edition

  • Change my null name

    Please, please, please, please change my name from <null> to [b]Martin Malmstrom When I login I see "Welcome, null (Sign Out)" top left. Under my user settings the name field is empty, and I cannot change it. The main reasons for the change is that i