Claim Code for HP Deskjet Ink Advantage 2545

I am having a very difficult time getting a claim code for my new Deskjet Ink Advantage 2545. I have tried printing all pages that I can and none have a code. Could someone please point me in the right direction. I have spent over 2 hours working on this so far. Thanks in advance for your help.

Hi bkjones,
Welcome to the HP Support Forums. I gather that you would like to learn how to setup the ePrint feature of the Deskjet Ink Advantage 2545 printer.
This printer does not support HP’s ePrint feature so there won’t be a claim code. I have included the Deskjet Ink Advantage 2545 Printer Specification for reference.
Regards,
Happytohelp01
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HP deskjet ink advantage 2545 All-in-One Series

Bought a brand new one in October but then discovered the paperwork and CD included was for the 2540 model and not the 2545 one which I have. Couldn't take it back to the store (in Riyadh, Saudi Arabia) where I purchased as I have misplaced receipt! Have spent ages online trying to see if I can download the software or get the right CD but to no avail. So posting this message as a last resort to see if anyone can please help. As I can't do any scanning in the meantime :-(
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Hello there! Welcome to the forums @Belinda1 !
The drivers are the same for the Deskjet Ink Advantage 2545 and the 2540 models, so you can install the full feature driver (if available for your operating system), and should be able to scan successfully.
Here is the direct link to the drivers: HP Deskjet Ink Advantage 2545 All-in-One Printer Drivers
If there is still an issue when you try to scan, respond to me with which operating system you're running and I will do my best to assist.
Have a great day!
R a i n b o w 7000I work on behalf of HP
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HP Deskjet Ink Advantage 2545 Printer driver for windows xp x64

Hi,
Can anyone provide me driver to install HP Deskjet Ink Advantage 2545 Printer on Windows XP 64 bit o/s? This printer comes with XP 32bit driver only.
Thanks,
Chinmoy

Hello Chinmoy247, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are looking into driver options. I would like to help.
I would recommend downloading and running the HP Deskjet 2540 All-in-One Printer series Full Feature Software and Drivers for Windows XP.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
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Jamieson
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"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP Deskjet Ink Advantage 2545 all in one not "scanning" properly

I just received my printer today - HP Deskjet Ink advantage 2545. I was so psyched to use the scanner, and when I finally did, I learned that this printer/ scanneer doesn't really scan docs or pictures properly - parts of the scanned docs are covered in black (see sample below). I tried several times, even cleaned the glass (even if it's new, fresh out of the box) but the same thing keeps on happening. Is this printer defective? should I return it to?

Hi @VitoCLN,
Welcome to the HP Support Forums! I see your HP Deskjet Ink Advantage 2545 is not scanning properly, I appreciate the screenshot.
I would like you to perform a Hard Reset on the 2545 and retry the scan:
1. Unplug all cables and memory cards from the printer. Unplug the power cord, directly from the back of the printer while the printer is still turned on.
2. Unplug the other end of the cord from the power source.
3. If there is a power module on the power cord, disconnect one end and reconnect it.
4. After 60 seconds, plug the cord directly into a wall outlet (not a surge protector or battery backup as they can cause the printer to lose basic functionality over time).
5. Plug the power cord into the back of the printer.
6. The printer should automatically power back up. If it doesn't, turn it on with the power button.
7. Try making a photocopy (if your printer is an all-in-on printer) before connecting any other cables to the printer.
8. Connect any other needed cables to the printer.
Now continue here with Solution One only: Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans
Were you able to complete the scan successfully?
I hope to hear from you soon.
Thanks,
HevnLgh
I work on behalf of HP
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HP Deskjet Ink Advantage 2545 All-in-One Printer

Hello everybody,
got a problem. I bought a new printer. It is a HP Deskjet Ink Advantage 2545 All-in-One Printer.
Everything is running pretty good. But when I use the copy function it is not scanning the whole page so I miss maybe 1-2 cm. I can see how the slide stops 1-2cm before the A4 mark.
When I just print something no problem. The printer is able to print the whole page. So it is not the printer I guess.
When I scan something over the PC it is no problem it is scanning till the A4 mark.
The problem just occures during copy.
Thanks in advance for your information and support.

Hey there @emelia , welcome to the forums
I would suggest trying the troubleshooting steps in the guide I've posted below for you (except for changing the cartridges if that is not necessary). If you are still unable to print in proper A4 format, the printer hardware may have an issue and I'd recommend calling HP technical support to see about a replacement unit.
Fixing Print Quality Problems for the HP Deskjet 2540 and Deskjet Ink Advantage 2545 All-in-One Prin...
Best wishes to you
R a i n b o w 7000I work on behalf of HP
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Can´t install new cartridges HP Deskjet Ink Advantage 2545 All-in-One

Hello!
I´m trying to install new cartridges in my HP Deskjet Ink Advantage 2545 for the very first time.
However, it is quite impossible to install them in the correct position. They are supposed to click in place...
It was very easy to remove the old ones, but now I can´t get them in place either.
What am I doing wrong? I do as shown in the manual.... Getting crazy soon!!!!
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Hi Isamarie,
Here is a document and a video from hp.com on how to install the ink cartridges for this printer.
Let me know if this solves your problem!
Thanks,
-hjs_19 *I work on behalf of HP
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Hp deskjet ink advantage 2545,Colour goes on rubbing the photo

I have purchased HP DESKJET INK ADVANTAGE 2545 recently,I am really happy with the performance..but faced an issue with it,the colour goes from a glossy photo paper after printing..i am really confused now...what is the correct solution for it ! Do reply

So the ink rubs off the paper? Is it HP paper or another brand?
Thanks
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Driver problem for hp deskjet ink advantage 2515

my HP Deskjet ink advatage 2515 only print file from Microsoft word. and we cannot found any installer for HP deskjet ink advantage 2515. if we do download a driver from the result in the website of HP the driver is for HP deskjet ink advantage 2510 series.

Hello teamcalabanga,
Welcome to the HP Forums.
I see that you are having some driver and connectivity issues.
I suggest that we start off by running the HP Print and Scan Doctor. If the Doctor fails, please let me know where it fails as well as any error codes you may see.
Thanks for your time.
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W a t e r b o y 71
I work on behalf of HP

Where do I find driver software for Windows 7 for HP Deskjet Ink Advantage 1515 Printer

I have a new HP Deskjet Ink Advantage 1515 Printer. When installing it Windows 7 keeps saying unable to
install Deskjet 1510 as windows cannot find driver software. Where can I find it. I have the Disc and tried
going online to no success. Anybody help.

Hello ALIBEE53, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are having issues finding the printer software. I would love to help!
I would recommend downloading and running the HP Printer Install Wizard for Windows.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Stop print test page for HP Deskjet Ink Advantage 1515 All-in-One Printer

How do I stop my HP Deskjet Ink Advantage 1515 All-in-One Printer from printing a test page every time I STARTED printing????
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Hello JoshSimon ,
Welcome to the HP Forums.
I see that you are having an issue with the printer printing off a test page before printing.
If you are shutting the printer off at the end of the day, please don't. Turning the printer on and off will result in it printing off a test page. If you are concerned about the printer wasting power and this is why you are shutting down, the unit actually has a built in sleep/stand by mode that will kick in when the printer is not being used.
Once a print job is sent to the printer it will then wake up and do the task at hand.
Also, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Cheers,
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

No replacement inks anywhere for HP Deskjet Ink Advantage 5525 e-All-in-One Printer,

I have just bought a HP Deskjet Ink Advantage 5525 e-All-in-One Printer, it appears though that the 670 ink cartridges are not available anywhere - does anyone know where I can get them online? I live in the Caribbean and the store I bought the printer has a couple, but when these are finished thats it! Any suggestions otherwise I must return the printer. Thanks

Any joy with purchasing online at HP SureSupply?
https://h22203.www2.hp.com/SureSupply/
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Incompatible ink cartridge for hp deskjet ink advantage 3545

I recently purchased hp deskjet ink advantage 3545. Till yesterday it was working fine. Today it started giving an error of incompatible ink cartridge. I have neither changed the cartridge neither refilled the ink. In this forum I read that it could be issue of power cable. However, I also have the printer power cable connected directly to a wall outlet. Please help.

Hi @kandyco,
Welcome to the HP Forums!
I understand that you are getting the incompatible ink cartridge error with your HP Deskjet Ink Advantage 3545. I am happy to help!
Please try the solutions within this incompatible ink cartridge guide. A 'Cartridge Missing' or 'Incompatible Ink Cartridges' Error Message Displays on the Control Panel.
Hope this guide is helpful, and thank you for posting!
RnRMusicMan
I work on behalf of HP
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Deskjet Ink Advantage 2545

Hi Folks,
I recently purchased an HP Deskjet InkAdvantage 2545 All-in-One wifi printer. I follwed all the instructions with respect to installation and have it on my home wifi network. I assigned it a static IP address also. However whenever i want to print, the printer always seems to be "offline" I usually have to restart it manually and then resend my document to print. This, to me defeats the purpose of having a wifi printer, if everytime i have to print i have to get up and manually restart the printer in order to print.
now when it's restarted, everything works well, I used the HP print and scan doctor utility and everything seems to be in order as it returns to warnings or errors.
I've checked the setting as well that determines when the printer goes to sleep and i have set it to never go to sleep, however this problem persists.
Could someone help me? Is it possible that i have a defective device or am i doing something wrong?
Kevin

Hi @Kevin_Cadogan
I am sorry to hear the issue remains unresolved
Rest assure, I am still here and happy to help.
Let's try the following;
Download and install update KB3000461.
Go to Microsoft's A wireless, high-quality print job to a WSD port is automatically canceled on a Windows 8.1 computer (in English).
Click Hotfix Download Available, and then follow the on-screen instructions to download and install update KB3000461.
- Source
if this still doesn't resolve the issue, please open the link I sourced above, scroll down to and click on 'Workaround', and follow the steps presented.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

Deskjet Ink Advantage 2545 and Mac 10.7.5 wireless print fail

I've a USB modem/router, a MacBook Pro laptop running 10.7.5, and a new HP Deskjet 2545.
Everything works great using the USB cable. Nothing works on my wi-fi network.
Both the printer and the laptop are on the network. The router has assigned the printer the IP no. 192.168.1.100
All seems to be in order. HP software congratulates me on a successful installation.
But I can't print wirelessly.
Any suggestions or requests for clarifying information would be welcome.

Hi elotrowa,
Thank you for your response.
Is their a way you could get a home router (Ie: Netgear, Linksys, Belkin)?
Try using wireless direct for printing, but beware that you will not have internet connection, when connected to the printer's network.
Here is a link to your printer's User Guide. I would download the guide, then look at page 53 with the title of: Connect wirelessly to the printer without a router.
Hotspots will assign a new IP Address everytime, and due to them being on a cell phone networks, they can be unreliable. This method will allow you to always be able to print.
Hope this helps, and have a great day.
RnRMusicMan
I work on behalf of HP
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Trouble using replacement cartridge in HP Deskjet Ink Advantage 2545

So finally the original black ink cartridge that came with the printer had to be replaced - HP 662. Of course I looked for the same product but the store didn't have it. They told me to get the HP 650 instead which, it says on the packaging, can be used in 1015, 1515, 2515, 2545, 2645, 3515, 3545 and 4515 models.
Got home all excited as I had a lot of stuff to print. I replaced the black cartridge as instructed... but could not print. Got an error message saying "Device Error Detected - Ink supply failure." Do I need to change the color cartridge too? Is that the reason why this is happening?
Please help! Thanks...

Hi AliceRedQueen,
Welcome to the HP Forums!
I see that you are getting a message that says, "Device Error Detected - Ink supply failure." I am happy to help you with this issue!
It is possible you may need to change the color cartridge too. What I would do first is to go through this incompatible ink cartridge guide. An 'Incompatible Ink Cartridge or 'Ink Cartridges Missing' Error Message Displays on the Computer.
Hope this helps you, and have a great day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Claim Code for HP Deskjet Ink Advantage 2545

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