Clamshell Won't run on my new battery

I finally bought a new battery for my Clamshell; charged it up and the computer won't run on the new battery. When I try to start up with the power cord unplugged the machine won't start up (nothing). When I start it up on the plug and unplug it after it's running it goes dead. It looks like the meter shows full. I charged it for 10 plus hours just like the instructions suggested. The machine has never had a working battery so I might be overlooking something really obvious. I looked around in the control panels and don't see anywhere I could manually switch to the battery.
It's a new battery not a used one, so I doubt there is anything wrong with that. I'm stumped.
Any suggestions would be greatly appreciated.
CG

1. Try resetting the Power Management Unit.
2. If that doesn't work next carefully check the cleanliness of the pins in the battery housing.
3. If none of that works I'd be seeking advice from the retailer who sold you a new product that doesn't work.
mrtotes

Similar Messages

Have Photoshop Elements from 2001. Got new computer with Windows 7 Professional 64 bit. It won't run on my new computer. What version is MOST SIMILAR to the old version I have, that will run on W7P-64? Thanks for any help. Popjer

Have Photoshop Elements from 2001. Got new computer with Windows 7 Professional 64 bit. It won't run on my new computer. What version is MOST SIMILAR to the old version I have, that will run on W7P-64? Thanks for any help. Popjer

You should probably just download the trial version of pse 12 and see if you can live with it.
Download a free trial or buy Adobe products | Adobe downloads
That being said, have you tried to install pse 1 on your computer?
How much free space is on your hard drive?
Do you have Internet Explorer 10 or 11?
Pse 1 can run on windows 7 x64, provided certain conditions are met.

MBP running slow after new battery is installed.

Hello everyone.
I just had a new battery installed in my Macbook Pro (from May 2008) a couple days ago and since then it runs extremely slow when I run more than one application. I have been trying to run Google Chrome and Microsoft Excel simultaneously and both lock up and shut down. I wasn't having issues before the new battery was installed.Is this problem related to the new battery or is something else going on?

Something else, I'd suppose - isn't that model a simple move two catches battery swap?
anyway - I'd try resetting the pram - http://support.apple.com/kb/ht1379
and smc - http://support.apple.com/kb/HT3964
and perhaps see if console has any clues for us - also see what activity monitor says for memory & cpu use when the slow-downs occur. Are other apps affected? if they shut down/crash - a report might show something relevant. You can also helpfully test in a New User Account

It sees the battery but won't charge it: brand new battery

I had an old (~4-yr-old) battery that had been holding up pretty well. Then one morning, it would no longer hold a charge at all -- if I unplugged the AC adapter, the laptop shut off immediately. The computer still "saw" the battery in the menubar, but was stuck on "Calculating..." and never got above 0%.
I reset the PMU, no help. I ordered a new battery.
The new battery just came, and it has about 10% charge on it as indicated in the menubar. It is stuck on "Calculating..." and the charge is not increasing.
The computer knows the battery is there (no "X" through it) and can even run off it (if I unplug the adapter, computer stays on and shows red-line level in battery icon) but will not charge it.
I've reset the PMU (several times), zapped the PRAM, and reset the nvram. The battery contacts look clean (no obvious dirt or corrosion).
I don't see the Battery Info in "About this Mac..." (it's not listed at all; is this because I'm in OS 10.3.9 or is something else wrong here?) but using ioreg at the command line I get
"IOBatteryInfo" = ({"Capacity"=4200,"Amperage"=0,"Current"=435,"Voltage"=15282,"Flags"=325,"Absol uteMaxCapacity"=4200})
Any suggestions are greatly appreciated! Especially since for the last few weeks I've been stuck using my laptop essentially as a desktop computer, very frustrating. Thank you
Powerbook G4 15" Titanium Mac OS X (10.3.9)
Powerbook G4 15" Titanium Mac OS X (10.3.9)

Hi, m.g.h. Have you ever tried a different, known-good AC adapter, just to eliminate the possibility that the problem resides there? If you plug the adapter in and the adapter ringlight glows green, turn the Powerbook over and press the button on the battery. The lights on the battery should glow green and stay on if the adapter is working correctly.
I don't see the Battery Info in "About this Mac..." (it's not listed at all; is this because I'm in OS 10.3.9...?
Yes, it is. That info doesn't appear in Panther's System Profiler, so you were right to check it in Terminal.
Your battery is obviously connected to the Powerbook, given the Terminal readouts. That being the case, it would seem that the possible causes include a bad (though new) battery; a bad PMU; a bad DC-In board, if you have a DVI Tibook; and a bad AC adapter.

Adobe Creative Cloud crashes immediately on launch, won't run on a new iMac 5K / Yosemite.

Adobe Creative Cloud installer (/Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app) crashes immediately on launch, so I can't install CC on a new iMac 5K running Yosemite. Launching the app to fetch the rest of the CC programs crashes, saying "Creative Cloud quit unexpectedly."
I have an old CS3 Photoshop install, a newish Lightroom install, and now I need to install Premiere from my work Adobe ID. I think this may be the crux of the problem. If the CC Cleaner app worked as advertised, I could wipe the old Photoshop install and just use the new CC Photoshop and everything would be cool, but the CC Cleaner doesn't work. It looks like it works, but the problem persists. In fact, Adobe support told me via twitter that Adobe's installer basically doesn't work on migrated Macs (new Macs where old data has been set up from backups). They called it an OS conflict, but I pointed out that everything else works, so it's pretty much Adobe's conflict.
It seems like a permissions issue, and Adobe thinks it's a permissions issue blocking the ACC applet, yet I've repaired HD permissions and did Disk Repair, run Adobe's CC Cleaner multiple times, attempted to install CC in another admin account on the machine, attempted to install CC from Root, and repeated all this after reinstalling OS X via rebooting with Cmd+R, always end with the same result: Creative Cloud quit unexpectedly.
They also suggested I install on a clean disk, one that hasn't been migrated. To do that, I supposed I have to bring it back to Apple, since I have neither a Yosemite install disc, nor a drive to put one in.
I found an article called "CC applications close immediately after launch" but this tip doesn't work because Creative Cloud applet is the app I can't launch.
https://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html
They sound like they're trying to help, but the responses sound like utter BS, and, like the support website, i'm going around in circles. I'm sure I'm not the only person who's had this problem, right? RIGHT?? I'm sure the answer is buried here someplace...
Thanks in advance!

There doesn't seem to be an uninstaller for CS3, and I've tried the CC Cleaner tool several times. It doesn't work and it is not correctly documented anywhere. For example, there is no log file at "/Users/[user name]/Adobe Creative Cloud Cleaner Tool.log" as one of the Adobe pages states. For example, there is no log file at "/Users/[user name]/Adobe Creative Cloud Cleaner Tool.log" so I can't find any success or error states of the tool.
There is a log file at "/Users/[me]/Library/Logs/ACC.log." Would there be anything in there that could shine light on install issues vs. uninstall issues?
Regardless, running Cleaner and then attempting to install ACC repeatedly leads to the error "Creative Cloud quit unexpectedly" upon launching it or rebooting (which launches it automatically). I've been trying various things for weeks to no avail yet.

IMovie won't run on brand new Mac Mini (Quartz Extreme message)

I just bought a new Mac Mini. The latest 2010 Mac Mini.
I have a Samsung 23" LCD monitor.
I tried to open iMovie, and got the following message:
iMovie requires a graphics card that is compatible with Quartz Extreme. One or more of your graphics cards does not support Quartz Extreme.
I'm new to the Mac world. Shouldn't Mac software run on Mac hardware?
Does anyone have any ideas?

Hello All,
I'm actually on my second Mac mini in a month (I returned the first one) with the same problem. I didn't have Perian installed, and certainly not Windows Media. I also have the problem that when I turn the computer on, it freezes on the Apple logo and the spinning gear stops turning. I have to shut down, then when I turn computer back on, it goes directly to the log in window. It will work fine from there. And most times, iMovie will start no problem. I hope that I don't have to return this one as well, but I might have to.
P

Photoshop 5.1 won't run on brand new Mac with Yosemite

Help please! I am a photography teacher and I just purchased 8 brand new MacBook pros for my classroom. I asked my IT guy to install Photoshop 5.1 on all of them. On 3 of the 8, it is not working. I get a window that says "For the Photoshop UI to display correctly, open System Preferences, click Appearance, and turn off text smoothing for font sizes 8 and smaller" (included screen shot). We are running Yosemite and this option does not even exist in System Preferences. It's only an option on older Macs. We can't even use Photoshop because when I click OK, photoshop closes completely. My IT guy is NO help... Any suggestions?????

Hello All,
I'm actually on my second Mac mini in a month (I returned the first one) with the same problem. I didn't have Perian installed, and certainly not Windows Media. I also have the problem that when I turn the computer on, it freezes on the Apple logo and the spinning gear stops turning. I have to shut down, then when I turn computer back on, it goes directly to the log in window. It will work fine from there. And most times, iMovie will start no problem. I hope that I don't have to return this one as well, but I might have to.
P

Aperture won't run on my new 2.0GHz MacBook Pro

I'd been using Aperture on a Powerbook G4 1.25GHz with 1Gb RAM. It did some things slowly, but otherwise it worked very well.
Imagine my surprise when I loaded it onto my new MacBook Pro 2.0GHz with 1Gb RAM, and tried to open it and got a message that this computer doesn't meet the minimum requirements to run Aperture!
Do I need to do something special when installing it?
Other apps that run under Rosetta, like Illustrator CS2, start up pretty slowly on the MBP, but at least they run.
Thanks for any help.
Peter

Out of interest - how do intend to cope with storage with this type of machine? There are currently no new card slot SATA or Firewire 800 adapters available and given that backup operations are going to be slow (minimum impact) or in the event of big library you will be hampered by the lack of fast external disk support (far more serious) to actually use your library!
I have found running different libraries on portable and desktop far too complicated and I wonder apart from the hardware considerations how people handle this situation.
G5 2MHz Dual X800XT / Powerbook 1.5Ghz 128MB VRAM Mac OS X (10.4.5)

MacBook won't run off of the battery

My daughter's MacBook is a couple years old. Everytime she tries to use the computer without it hooked to the AC source, it will shut down when the battery reaches 94% battery power. I've reset the SMC with no results. She then hooks the computer to the AC power. It will show an orange dot on the cable. The battery charges to 100%, the dot turns green. She disconnects the AC source. The battery gets to 94%. The computer shuts down.
Here is the information regarding the battery. This information was taken right after a shutdown.
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 2
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Battery Information:
Battery Installed: Yes
First low level warning: No
Full Charge Capacity (mAh): 3465
Remaining Capacity (mAh): 3302
Amperage (mA): 629
Voltage (mV): 12551
Cycle Count: 193
AC Charger Information:
Connected: Yes
Charging: Yes
I did notice that after studying this information before the shutdown the cycle count never changes. Also the Full charge capacity when the battery read 100% was in the 6,000 range. Don't know if tht makes any difference. Any help would greatly be appreciated!!!
Thanks!

Sounds like the battery is bad. Replace the battery.

SB live 24 bit external most features won't run on my new compu

<font face="Century" size="4">I need? advice how? to enable all features of? the SB 24 bit external card on my new computer., i just? get sound? from 6? channel setting on decoder but not? features of the card its? self, nor? digital

You should probably just download the trial version of pse 12 and see if you can live with it.
Download a free trial or buy Adobe products | Adobe downloads
That being said, have you tried to install pse 1 on your computer?
How much free space is on your hard drive?
Do you have Internet Explorer 10 or 11?
Pse 1 can run on windows 7 x64, provided certain conditions are met.

Os x won't run after installing new HD

The power supply in my old iMac G3 failed, so I took out the hard drive which had os x 10.3 on it. Put it into another G3 imac that had been running os 9.2.2. [I did not reinstall os x because don't want to lose what is on the HD.] When I switch the computer on, the Apple comes up on the screen like it is about to start up, then the computer shuts down. HD is an 80 GB Seagate. Jumpers are set to Master and Slave. Please advise.

Grape G3, welcome to Apple Discussions.
First you need to check if your 9.2 iMac requires a firmware (Boot ROM version in System Profiler) update. Mac OS X: Available firmware updates
http://docs.info.apple.com/article.html?artnum=86117 If an update is required, the update must be installed (using OS 9) BEFORE you install/run OS X.
Jumpers are set to Master and Slave.
Since the iMac only has one hard drive, the jumper needs to be set to Master. Slave is used when you install a second hard drive.
Are both iMacs the same model? Usually the system files for one Mac are unique to that model & may not work in another model.
 Cheers, Tom

Photoshop Elements 10 won't run with the new Yosemite OS. How can I fix this?

Ever since we updated to Yosemite OS we've had so many problems with our programs. I can't even open Photoshop Elements 10. Is there any way to fix this?

First of all, don't try to sign in. Photoshop.com is dead and gone and PSE will hang forever looking for the non-existent servers. Just start the editor or organizer directly from the application file and use that. The editor is this one, not the one at the top level of the PSE 10 folder in applications:
Also, it's very important to delete existing preferences on upgrading OS X:
A Reminder for Mac Folks upgrading to Yosemite | Barbara's Sort-of-Tech Blog

Brand new macbook won't run off battery, only when plugged in

I just go my new macbook last week and being new to mac computers, I didn't realize that it won't run from just the battery power until last night. The battery light shows it's fully charged. If i'm working with it plugged in and it becomes unplugged, it shuts down and when I reconnect the power cord, it resumes from the same webpage or whatever I was last working on. I opened up the battery compartment and removed the battery and then held the power button for 5 seconds, but that didn't fix the problem. Does anyone know what I might try or if something needs to be set up in order to run off the battery? Thanks! Leigh

Hello leighdk,
Welcome to Apple Discussions!
You can by all means take some good advise from the people on this board in response to you problem.
But here is the best advise, especially since you're new to Mac.
Call Apple Care or take it back to the store and have them check it out. It is under warranty. You have 14 days from the date of purchase to return the Mac for a completely different or give it back because you do not like it. they may try to charge you a restocking fee but this should not be the case since there is an issue with you machine.
Call Apple, see what they say... Then if you can't get it resolved then post back and maybe we can give you some sound advise.

Dv7 Laptop won't run on battery

Laptop Data&colon;
[Image Removed]
Upon unplugging my laptop last night, it simply shut off, and since won't run off of the battery. It seems like the battery isn't connecting to the motherboard, but I ran a test in the support assistant that gives me this:
[Image Removed]
Is one of the cells dead, and that is why it isn't working, or could it still be failure to connect to the motherboard?
I have another battery, but unfortunately not currently with me.
The battery also won't charge past 86%, but again, I'm unsure of the cause. I left it out overnight and long held the power this morning to no avail as well.
Any help is appriciated. Thanks.

I understand your notebook battery no longer powers the notebook and the battery test has failed.
Reviewing the battery test, it looks like the battery (when fully charged) is only holding about 35% of the original charge. This means that the battery life wont' last very long as it will drain much faster. This is the most likely reason that the battery is no longer functioning is that it has reached the end of its usage. The battery test requires the battery to interface with the motherboard for it to test the battery, so I don't find the motherboard very likely at this point since the test was able to detect the battery.
You stated you have another battery to try. Try using that battery at your convenience to see if it can power up the notebook before purchasing a new battery. Should you proceed with a new battery, the replacement part number should be listed on the current battery.
Let me know if this answered your question.
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

HP4560US won't run on new battery

I replaced my battery and let it charge until the charge light turned green before I used the new battery. My notebook also has a weak power jack and sometimes will quit powering the notebook until it is moved or twisted. Even with a full charge, it will only run for about 30 seconds if the AC power fails or if I try to run it on battery power only. I pulled the fully charged battery from the computer and pressed the test button on the side of the battery and it lit all but the last LED. Is the battery not charging sufficiently or is there a setting the allows changing the voltage level of a fully charged battery? In Power Management I have disabled all shut down options in an attempt to see how long it would run on battery alone.

The information you requested is as follows: Model Number is HP Pavillion ze4500 s/n CNF3432HP8 P/N DM736A#ABA ze4560US. There has been no new hardware OR drivers added recently. The operating system is Windows XP Home with the latest Service Pack.
However, while looking the computer over and the labels, I think I have found the problem. I won't know until I can get another charger which I have ordered. The plug on the power supply has a yellow plastic insulator that extended beyond the barrel of the connector. I had known for a long time that part of that had broken off. I DID NOT know where that piece had gone, thinking it broke in handling the power supply. I happened to look into the power jack (which is HPs weak point on all of their laptops....at least up to this model. I have replaced that jack at least twice and I believe a third time but there is barely enough to solder to the main board and I hesitated to try to replace it again) and found that broken ring of plastic inside the jack. I believe that power jack has a switch on it operated bye the insertion of the plug to charge the battery and I'm guessing that the ring is not allowing the battery to be connected to the mainboard when the AC power fails. I removed the battery to prevent a short while trying to remove the broken piece but failed to remove it. I have some other ideas to try but decided that I should wait until I receive a new power supply since after I run the battery down it may not recharge once that is removed.
Let me know what you think and I'll let you know how things turn out. If you believe I'm wrong about this, I'm open to any other thoughts. Thanks, Ron

Clamshell Won't run on my new battery

Similar Messages

Maybe you are looking for