Clarification in ESS User Licensing

Dear All,
Greetings!
We are to implement ESS in a R3 4.7 Ext 1.10 system through ITS and SAP NW EP 6.0/SP21.
ESS Users will be using the portal system to verify their personal details and other functionalities. I have used SSO and User Mapping.
As per the settings the user created in the Portal System also needs to be created in the R3 system with the same user name as a dialog user. When I tried creating the user as a communication user I was not able to connect to my R3 backend system from portal using the defined communication user.
Is this because of some configuration problems in SSO and User Mapping or such a scenario is not
possible?
I have a series of questions,
1. If a user is created in R3 and Portal system only with ESS roles, should the user be allowed to login to the R3 system (or) the user logging-in to R3 system violates the ESS license?
2. If the ESS user ids are created in both the R3 and Portal systems, how will the license be calculated?
3. Is there a possibilty of maintaining the R3 ESS user id's as a communication user and not allowing them a login through SAP Logon GUI?
Kindly advice if I am wrong.
Expecting your replies at the earliest.
Thank you
Regards,
Vineeth

hi
ESS License and SAP R/3 License are different. So if you have e.g. 1000 ESS license and 500 SAP r/3 license, so in total you can have 1500 ESS users in an organisation as the 500 SAP r/3 license will work as ESS users by default. So users from departments like Lisioning, Legal and Admin, to whom you don't want to give access to SAP R/3, you can assign ESS or MSS role accordingly through which they can access ESS MSS services without access to R/3.
But before my strong confirmation I would like to speak with Sales/SAP Concerned person.
regards
Vijay

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