Clash of clans - buy gems blocked

I am trying to buy gems in the iphone of my son using the ask buy option, I did it before without issue but now the Gems is showed in gray! I can't but because an pending transaction message appear! I did everything I could including contacting ITune Support, Noone help me with this issue.
I am able to buy others apps, I already buy from app store, buy buying in the clash of clans game is not possible. The option is blocked.
Any one saw this error before? Do you know how to fix it?
Regards,

Do you mean that you don't have your Macau billing address on your account ? Whilst you are in Macau you can only use the Macau store.
The prices appear to be in US dollars in the Macau store - from the app's description page in the Macau store :

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HT1937 why i cant use my credit card when im purchasing in clash of clan of gems always say your purchase could not be completed etc etc

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No one here can help you.
Go here:
https://getsupport.apple.com/GetproductgroupList.action
ask for assistance.

Clash of clans purchase gems

i have an app called clash of clans and im trying to purchase TL 89.99 worth of gems for this app. i try and it wont let me i redeemed credit card and im trying to use it, but everytime I try and buy it says contact apple support and this site has not how can i solve this problem?

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple, we won't know why.
You can contact iTunes Support via this link and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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Try contacting them again, either via the 'report a problem' page : http://reportaproblem.apple.com
Or via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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If you are also getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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What happens when you try?
Go to the developer's support site
Contact iTunes
Apple - Support - iTunes - Contact Us

Your purchased could not be completed,problem buy gems clash of clans

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Were u charged for it? If not, it shouldn't matter. But if it was charged, u can send supercell a bug report. In clash of clans, go to Settings -> Help and Support -> Report an issue -> purchasing issue
It will take u to ur mail and u hv to send an email to supercell giving an account if what happened. If u hv any proof like a screenshot of your credit card bill and that of the pop up box, u can send it in ur mail. As it is a purchasing issue, it should be looked into soon. Hope this helps.

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If you are getting a message to contact iTunes support then only they can help you (these are user-to-user forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it's a different problem ... ?

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If you are also getting a message to contact iTunes Support then you can do so via this link and ask them for help (on these forums we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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What happens when you try ? If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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Details: i have 15 dollar but i cant by gem on clash of clan game when i want to buy gem this massage appear (your purchase could not be completed contract i tune store support to complete this transaction please help me to solve problem

Details:
i have 15 dollar but i cant by gem on clash of clan game
when i want to buy gem this massage appear (your purchase could not be completed contract i tune store support to complete this transaction
please help me to solve problem

رائد wrote:
please help me to solve problem
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Clash of clans - buy gems blocked

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