Clash of clans gems not received till now .. what can i do ?

hello
i bought pile of gem(4.99$) on 2014/12/9 but didn't recieve them after 4 days .. i reported the problem 3day ago but didn't helpful to me .
my device is ipad mini and unjailbrocken
my order id is :MJ*******DK
what can i do??please help me ..
im really mad
< PErson Information Edited By Host >

Try contacting them again, either via the 'report a problem' page : http://reportaproblem.apple.com
Or via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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