Class action law suit people.

There are enough people saying the same thing about insurance issues that something needs to be done. Obviously we dont all shop at the same place so i would say its in their training to sell the insurance no matter what you have to say. A big ole fat law suit will curb this problem. 

Except every single one of these people has signed a contract that has specific Terms and Conditions and every single one of these people has signed that they received a copy of these Terms and Conditions.  When you sign a contract, you are legally bound to the Terms of that contract whether you are aware of the exact terms or not so it is always advantageous to READ any contract you sign.
Best Buy cannot tell what was actually said in any of these conversations where the people on this forum said that the employee told them that one specific thing was covered (which magically turns out to be the exact thing that is broken in many cases).  So in order to alleviate this, Best Buy provides EVERY customer who purchases a Black Tie Protection Plan a copy of the Terms and Conditions of said plan.  Best Buy then requires these customer to electronically sign stating that they received these Terms and agree to these Terms (Courts have upheld these electronic signatures as legally binding signatures just as if you signed in pen on paper).  Then in order to make sure that the customers have ample time to know exactly what the plan entails just in case, Best Buy gives each of these customers 30 days to read this small pamphlet of Terms and Conditions which would take approximately 20-30 minutes to peruse depending on the speed of the reader.  If, during this 30 day period, the client feels that the Terms does not meet their expectations or what they believe they were told, they may return the Black Tie Protection Plan for a FULL refund.  
This allows EVERY customer the ability to know EXACTLY what is and is not covered in the Black Tie Protection Plans.  The only kink in this is........will the customer read the contract they signed?  Whether they do or don't, they are still bound by the contract they signed.  This is why your idea of class action won't work, because each and every person you speak of has signed a contract and didn't read what they signed.  
Best Buy IS upholding their end of the contract between the two parties and that is what the courts will see.
But as we all know, people don't read and don't adhere to Terms and Conditions, similar to how you posted your thread on this forum where speaking about court action and/or lawsuits are against the Terms and Conditions that you agreed to.  (of course that implicates me to.....dangit, I've been entrapped, lol)
I DO NOT work for Best Buy. I used to be a Geek Squad Agent for 2 years and this is why I am well versed on their policies and procedures, but I do not work for them anymore. My posts are my own opinions and do not represent any opinions of Best Buy. If you do not like my posts, and want to report me, you can do so by clicking this link and reporting me to the moderators.
---Nearly all virus infections are a result of a problem between chair and keyboard---

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