Classic Ipod not Identified by Vista or Itunes.

I've been having troubles with my ipod for some time now. My ipod is not showing up on itunes, and is showing up in my device manager as "unknown device"
I've tried everything you could name. Uninstalled and checked for hardware changes, make a highfilter(cause i didnt have one at first), uninstalling and reinstalling itunes 3 times, reinstall all drivers, the 5 Rs, and even called Apple. No dice.
Please help ASAP

Any help here:
*[Ipod not recognized properly|http://support.apple.com/kb/TS1538]*
*[iPod Missing in My Computer or iTunes for Windows|http://support.apple.com/kb/TS1369]*

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Ipod not identified in vista and not syncd with xp

Hi,
I´ve an ipod nano 3rd Gen and since 10 days I can´t get it to be identified by itunes in my vista - based notebook ( i get a message with a yellow warning saying ´an ipod was recognized but couldn´t be properly identified - disconnect, reconnect and try again´) , and when i use my wife´s notebook, windows xp based, my ipod shows up in itunes but i get an error message saying ´unexpected error - ipod could not be sync´d ( error -69) ´. In the xp based notebook all files show as if i was seeing my ipod, but i can not add any files, and when i try to erase them, itunes looks like it erases them but they are still in ipod afterwards. In this xp based notebook itunes sometimes prompts me to try and restore factory settings by downloading them from itunes, but it does not complete the operation either. In the vista notebook I have tried several steps, suchs as reinstalling itunes, deactivating some possible faulty services, renaming the driver, resetting ipod, and so on. Someone can help me ?

Hi there rebtop2,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
-Griff W.

New iPod not recognized in Vista PC and no devices in iTunes

Hello, plugged iPod Touch into computer and Vista showed usual little box which said automatically located drivers and installed them. But couldn't find iPod in My computer. Installed iTunes from download area. No devices in left column.
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Tried to find USB driver in Device Manager but all have generic names and so can't identify which driver was installed for iPod. None show installation date or anything which may identify which one. Also forgot to create restore point first (kicking self - always do this normally before installing something new).
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Could someone please suggest what to do, besides dropping computer out of window?
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I would try this:
http://support.apple.com/kb/TS1369
(iPod not recognized in 'My Computer' and in iTunes for Windows)

Black 80gb Classic iPod not recognised by Windows My Computer or iTunes

I live in Australia. I am on my third black 80g ipod classic in two days as Apple support hasnt resolved issue and they keep giving me a case number and having the retailer replace the 80g Classic. It is driving me balmy and I still havent resolved the issue where my vista laptop is not recognising the device. I have reistalled itunes, drivers, stopped and restarted device service manager and it still doesnt show up on windows or itunes, I have no other devices plugged in and when I plug my other silver 80g classic or my three shuffles in they all work, including at the same time. I take them all out and still the new Black 80g classic is not recognized. I have no idea now.
All support staff and the staff at Myer have been excellent so far but still no result.

I have been down again and checked that the ipod worked on another computer which it did. Came home again and still doesnt recognise this ipod.
I have removed itunes
reinstalled itunes
changed drive names ( I have another classic and three shuffles that all work fine)
stopped and started device manager for ipod and itunes
cleared rubbish bin
spoken with apple support three times
rebooted the ipod
tried in disc mode
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It still says in device manager that the new classic is not recognised. All my virus scans are up to date, windows updates are current on vista, drivers are up to date for ipod and all ports.
Can anyone assist me?
I am just about to take the ipod back and get a refund as they have replaced them twice and I am on my third.
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HT1320 My ipod classic will not connect to my laptop / itunes

my ipod classic won't connect to my laptop? I've just syncd my iphone 4s and I've reset the ipod.......help?

Hello Downing55,
It sounds like your iPod is not being recognized in iTunes on your Windows computer. I found an article with steps to address this:
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

5th Gen Ipod not recognized by windows or itunes. Have tried it all. Any Ideas?

Hello everyone. I have a 5th generation Ipod I recently purchased that I'm having what seems to be an common issue. When I connect the ipod to my computer via USB, the Ipod is not recognized in windows or Itunes. Occasionally the Ipod will charge when connected but not always. Though this is the same for the old wire I used and the new one I purchased today. Even when shown charging the Ipod is not recognized and there is no noise that a device has been connected. I have tried the 4 R's (without Restore) which I can't do, chaninging the drive letter, disabling start up software,uninstalling and reinstalling all Apple Software. I have tried connecting to another computer and have gotten the same result. When I check the diagnostic screen on the ipod it shows that a usb cable is detected. I have upgraded all my driver software, disabled and reenabled them. I'm almost 3 hours from the nearest store so that it out of the question. I'm curious if anyone has any other ideas and will try anything you think might be the issue and fix. Thank you for time.

From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

1st generation iPod not recognized on Vista - drivers / hardware not found

I have a new PC, which now very unfortunately runs Windows Vista as an operating system - I have installed iTunes latest version 7.4 but still the PC does not recognize my iPod or doesn't find the hardware - can anyone help?

Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

Ipod not read by Windows or itunes

I have an older ipod clickwheel. It worked beautifully until 10/15/08 when my computer ("computer A") automatically installed Windows Vista updates. When I connected my ipod to the computer's USB port, I got a nasty whirring sound and it did not appear in Windows or itunes. I toggled hold switch, reset and disconnected. I then connected it to my laptop ("computer B") and it worked perfectly. Now laptop has automatically installed Windows updates (Windows 2003, not Vista) and the ipod is doing same thing on that computer -- endless whirring, frozen up, not recognized by Windows or itunes. When I reset my ipod, it works fine, but I can't update any of my music/podcasts because it won't sync. It's forever stuck on 10/15/08 content. What should I try next? Thanks

erfva,
If you can get the iPod recognized in iTunes, you can always attempt to restore it: http://support.apple.com/kb/HT1339
However, if it's not recognized in iTunes you can attempt to format it using Disk Mode, using your Windows OS (just like you would format any drive). Here is a good article on what to do if the iPod is not seen in iTunes: http://support.apple.com/kb/TS1373?viewlocale=en_US
Unfortunately beyond that, especially if it's making whirring or clicking sounds, it can be a hardware failure which would require service: http://support.apple.com/kb/TS1382
Hope this helps,
Raleigh

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I can't get my 40GB 4th gen iPod to connect to iTunes or even be properly seen by the PC (i'm running Vista). The firmware is the latest version.
Not sure what else I can do to get it to connect to iTunes. My sister, running XP, couldnt get it to work either.
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hi i have a 3rd gen ipod whichh i have similar problems when i upload it onto my pc running vista! i have no problems when i attach ipod to my laptop and work pcs which run on xp2. im thinking its a problem with vista as it says my ipod needs restoring or is corrupt and the ipod appears in my computer then disappears!i have also had problems when trying to upload music to my ipod on vista and itunes and my ipod hang! xp2 pcs say there is nothing wrong with my ipod!
I aint had problems with my wife's ipod nano so could it be a ploy by apple to get owners of older ipods to buy new ones???

Ipod not recognised after upgrading to iTunes 11.2.2

I upgraded ITunes to version 11.2.2 yesterday afternoon and have tried to update my ipod classic this morning.The ipod is not recognised in ITunes nor does it appear in My Computer. My partner has plugged in her Ipod nano and this is not recognised either. Have done all the recommended troubleshooting, which doesn't work. What's happening? I am using Windows 8 on a brand new laptop.

Hi 22Archie,
If you are having issues with your iPods not being recognized by iTunes on your Windows machines, you may find the troubleshooting steps outlined in the following article helpful (apologies if you have already seen it):
Apple Support: iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Regards,
- Brenden

Click Wheel iPod not recognized by Vista Retail

I have a 20gb click wheel ipod that Vista v6.0 does not recognize in device manager. iTunes does not recognize the unit either.
I'm surprised that Apple has not addressed the problem comprehesively but rather suggests generic fixes for all their products such as the 5r's. Particularly given the number of customers with the same issue. Hope was dashed with the promise of a fix in the latest version of iTunes. End user fixes are innovative but I had hope that Apple would use its resources to address the issue with a retooled and workable driver (presuming this is where the issue is).
After searching the forums and trying every conceivable fix from formatting, usb ports, older versions of iTunes and Windows drivers, I'm in need of a fresh perspective.
The most noteworthy link to an article from end users I've attempted which unfortunately did not resolved the problem:
http://discussions.apple.com/message.jspa?messageID=2001067#2001067 (Thanks to Buegie for the comprehensive approach).
Is anyone aware of ongoing efforts from Apple to address the issue with a software fix or have they abandoned support of older models?

Ken,
UAC was disabled on the machine from the first day Vista was installed and long before any other software was installed. I suspect that it would have been disabled in safe mode regardless although I've never tested that theory.
I was surprised to read that Adobe would not install for you unless UAC was on. I installed Adobe Acrobat Pro 8 yesterday without UAC on and without incident.
Above you describe you are trying to resolve problems similar to my own. If your ipod was not recognized by Windows or iTunes, I encourage you to disconnect your cable from the pc, boot it in safe mode and then connect the cable. There are a number of different issues and fixes revolving around this issue but surely this would be one of the simple ones to try. I tried them all and I really mean all so I was nothing short of stunned to see this work. Good luck.

Ipod not compatible with Vista??

Hi:
I bought a new Dell computer that came with Vista. I have an ipod Video with iTunes songs and other recorded CD tunes I've put on the system. I can't get the Windows Media Ctr. to find my iTunes [are they not compatible]? Has Apple got a lock in on this music? Now I can't synch with my ipod for new music or synch in general. What's the story?

According to Kim Komando's newsletter today (what a name - and she claims it's not made up!), Microsoft has just released a patch that will allow iPods to work with Vista. Sorry I don't have more info - I know I won't be getting Vista for a while, so I didn't pay any more attention to how to get it or where.
Rebecca

Ipod not being recognised in new itunes

So i just purchased a new ipod touch, which i updated with my itunes. Now, my itunes isn't reading my ipod. can anyone help with that?

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Ipod not recognized by computer or itunes GETTING FRUSTRATED

My ipod nano 3rd gen. is not being recognized by my computer. Everything worked fine, then plugged it in to my laptop one day and all I might get are 3 beeps, but nowhere in my computer is it shown that it is there. Ii have tried reinstalling itunes, the "5 R's", rebooting my computer, nothing is working. I am finding more and more posts of people having this trouble, and nowhere have I found that apple has actually offered a solution. Does any one have any ideas on how to fix this? It would really be nice to be able to sync and charge my ipod again.
Thanks for any help you could offer.

Hello Triguy60,
Thank you for contacting Apple Support Communities.
The following article have information that would be useful in sorting out your issue with the iPod not being recognized:
iOS: Device not recognized in iTunes for OS X
http://support.apple.com/kb/TS1591
USB and FireWire Quick Assist
http://support.apple.com/kb/HT1151
iPod nano (5th generation) Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/nano5gen/
Regards,
Jeff D.

Ipod not recognized by computer or itunes plaese help

Hey I have had my ipod since last december and around april it stopped working and responding to my computer. it does charge but now it can only hold a charge for a certain amount of time. Can sum one help me?

Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

Classic Ipod not Identified by Vista or Itunes.

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