Classic ipod, screen locked by a pass code
my kid has a classic ipod, screen locked by a pass code, she forgot the code, how could we unlock it?
Hi there hsvsheng,
You may find the information in the article below helpful.
iPod: How to use the Screen Lock
http://support.apple.com/kb/ht1350
Unlocking iPod
You can unlock iPod in one of two ways:
Enter the combination on iPod using the same controls you used to set the combination. If you do not enter the correct combination, the digits onscreen flash red. When you enter the combination correctly, iPod will unlock and return you to the last viewed screen.
Connect iPod to the primary computer you use it with (the first one iPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked.
If you can't unlock iPod using either of these methods, you can restore your iPod to factory settings. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to iPod.If you want to change the primary computer that your iPod is associated with, do this:
Restore your iPod. Warning: The restore process cannot be undone. All of your songs and files will be deleted. Always make a backup of your important data.
Connect your iPod to the computer that you want to be the primary computer.
Open iTunes and synchronize.
-Griff W.
Similar Messages
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when i turn on ipod it says it's disabled and connect to itunes. When i connect to itunes it says ipod locked with pass code unlock before connecting, which i can't do. Help!
You need to manually place the iPod in recovery mode and then restore it in iTunes. See this article for instructions on connecting your iPod to iTunes in recovery mode.
http://support.apple.com/kb/ht1808
B-rock -
I have a 16GM Mini IPad. The screen won't swipe. I tried resetting it but that didn't work. I attempted to connect to ITunes to try a restore but I can't do that. This is because the IPad is locked with a pass code which I can't enter because I can't swipe. Does anyone have any suggestions on how to fix this?
If Ralph's suggestion doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, if you have IOS-7, read this. -
is there any way to restore factory settings on an Iphone 5s that will not connect to Itunes because the phone is locked with a pass code. Problem is that the screen is completely shattered.
If the screen is completely shattered why bother to try and restore the phone?
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support -
How you restore your security pass code if you have disabled your iPod, due to too many pass code attempts?
If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake
and Home buttons at the same time. When the device turns off, release the Sleep/Wake
and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device.
The device should turn on. Note: If you see the screen pictured below, let the device
charge for at least ten minutes to ensure that the battery has some charge, and then
start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button.
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
My daughters iPod touch asks for her pass code but when she types it in the cursor does not move or input any characters so,she cannot get into the iPod. This has suddenly happened for no apparent reason, what can we do? Can anyone help please?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Forget iPhone password, when connect to computer "iTunes could not connect to the iPhone because it is locked with a pass code. You must enter pass code on the iPhone before it can be used with iTunes."
You have to restore it using a computer with iTunes per the knowledge base article above.
With iOS 7, if you have Find My Phone turned on you can login to iCloud from a computer and send an erase signal to the iPhone to clear it...that will erase all content and settings. -
I forger my ipod screen lock password?
I forger my ipod screen locked password?How can I fix it?
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software. -
My iPod was accidentally screen locked. I was playing around with it and did it on accident and now I can't get the correct password and it won't let me access it. I tried the combination I thought I had used but nothing seems to work. The problem is that the original computer I used to program it was my roommate's from school, and she is currently two hours away. I have no idea how to get out of this - there should be another way shouldn't there?
No much you can do without restoring the iPod and erasing everything on it if the ipod is not normally synced to your own computer. Otherwise, have a nice drive.
Patrick -
HT1349 ipod touch locked do not know code
ipod touch locked and do not know code if there is one
Try here > iPod touch: Unable to update or restore
Will I have to take it into apple store?
If you can't resolve the problem, then yes, take it to an Apple store.
You can make an appointment at the Genius Bar in advance. -
My daughters ipod is disabled and says 'connect to iTunes' but when we connect to iTunes it says ' cannot connect to the ipod because it is locked with a passcode ' but we can't unlock it because it is disabled, how do we fix this???
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
HT201210 i forgot my ipod screen lock code
how do i unlock my ipod touch when i forgot my code
This is asked and answered many times every day.
Several times in the past few minutes. The forums search bar and more like this section are on the right side of this page.
Re: i forgot my passcode
i forgot my passcode on my ipod touch and i cant get in it how do i reset the whole thing?
Forget your passcode to unlock my Ipod
i put a passcode on my son's iPod, not realizing what it was for and now i don't remember the code and of course can now not get on the iPod
Re: i forgot my ipod password -
1st gen ipod grandaughter locked it and forgot code
My granddaughter axed looked up a 1st gen ipod and forgot code
- What is showing on the screen and what message did you get when you connected it to iTunes after placing the iPod in DFU mode. iTunes will tell you it found an iPod in DFU mode. It can be trickiy to get it in DFU mode.
- Placing ithe iPod in recovery mode, also tricky, will byspass the passcode and erase the iPod. To place in recovery mode see:
iPhone and iPod touch: Unable to update or restore
This program will also place the iPod n recovery mode.
RecBoot: Easy Way to Put iPhone into Recovery Mode | Jaxov -
I was right in the middle of playing one of my games when I accidentally clicked on the Lock button and the screen blacked out. When this happened I clicked on the lock button to unlock it but nothing happened (the screen remains blank). I plugged it into my computer and it is still functioning, but my Touch is still not showing the screen when I click on the Lock button.
- Try resetting theiPOd:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next try restoring the iPod from backup va iTunes -
HT1212 How I restore iPod touch disabled due to pass code error .know i know the pass code
how i restore the disabled i pod due to passcode error
Not knowing what you mean by passcode error:
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
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