Classic (Issues?) within Mac OSX

Just in the last two weeks, my Mac no longer lets me print to my HP LaserJet using. This week, I noticed that when I try to search for a return in Microsoft Word using "^p" Word won't let me. I don't know if this is a Mac problem or a Word problem.

DO you mean "using CLassic" - a word seems to be missing.
Any problems with Classic can usually be solved by rebuilding the desktop.
To do this, go to System Preferences -- >Classic ---> advanced ---- > rebuild Classic Desktop.
This usually fixes most printer issues.
Also, to be sure, after you've done the above, go to System Folder---> Apple Menu Items --- > Chooser and open it.
In the left hand pane of Chooser you should see a couple of icons, one of which should be that for your HP Laserjet. Just double click on it, and then in bottom of the right-hand pane select "background printing on" then close Chooser.
If you do all of the above, and if I have correctly understood your problem, this should help.
If it doesn't, please post back.

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Compatibility issues with Mac OSX Leopard 10.5 and Word 2004 11.6.3 on G5 PowerMac?

Are there compatibility issues with Mac OSX Leopard V. 10.5 and Word 2004 11.6.3 when installed on a PowerMac G5? I understand the Leopard upgrade is okay on the later Intel Mac, but what about my G5 PowerPC Mac?

I do not use Microsoft Excel much but when i do use it it works fine on my G5. my powerbook has excel to but sometimes freezes on the powerbook. but not the G5 so give it a try you can always uninstall it if it does not work good
anitabean wrote:
Thanks so much for your positive reply! Are you a big user of Excel? That's where I've heard people have had trouble, with cells locking up and so on.
Crossing my fingers and loading Leopard....
Cheers.

HP "another program has control of the device" Scanning Issue on Mac OSX 10.8.5

I am running an HP C7200 series all-in-one on a Mac OSX 10.8.5 system. Everything has worked fine for years. Suddenly when I got to fax using HP Scan I get the following message: The scan cannot be performed because another program has control of the HP imaging device. This may be the result of a recent Mac update, but I'm not sure. I have tried many solutions from forums, including: restarting the program, restarting the printer while holding down the OK and Help keys, and installing RC Default Apps 2.1 and disabling the bundle extension preference. I have not yet uninstalled and reinstalled my HP software because I'm afraid something else will get messed up.
Also, I can scan by doing the following tedious chore. Open up the Systems Preferences, click on Print & Fax, click on Scan, Click on Open Scanner, click on Show Details, then fill in the scanning details. It's a pain compared to opening up HP Scan and clicking on scan. I can also scan via Image Capture but it also doesn't offer some of the nice features of HP Scan.
Any other solutions?

Hello NgnRoom,
Welcome to the HP Forums.
I see that you are having an issue with not being able to fax.
As you stated , this could be caused by a Mac update.
I suggest that we do an uninstall of the software and drivers and then while the unit is uninstalled, we then reset the printing system. Here is a link on How to reset the printing system. Once the reset is complete, I also suggest we Repair disk permissions.
The next step would be to reinstall the printer on to the Mac. Here is the link for the HP Print Drivers v3.0 for OS X.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

HP printer issue with Mac OSX 10.5.8

How do i set up/connect HP officejet 4635 printer to Mac OSX 10.5.8

Hello @robjpell , welcome to the forums
Unfortunately there are no drivers available for the Officejet 4635 on Mac OS X 10.5. You can try connecting a USB to see if it will work however, there is not a downloadable driver available.
Here is also the link to the drivers page for your reference: HP Officejet 4635 e-All-in-One Printer Drivers
I hope that clarifies your concern!
Have a wonderful day
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

IMac Memory Issues: "Your Mac OSX Startup Disk Has No More Space Available"

Hi all,
I've done some extensive searching on my issue, and haven't been able to find a solid solution. I was hoping that if I shared my specific problem, it might shed some light on what is going on. My OS is current: 10.8.2 with plenty of HD space (over 250 GB) and 4 GB ram.
Over the past couple of days, my iMac has become very slow and laggy. Most times I will eventually get the message: "Your Mac OSX Startup Disk Has No More Space Available". This is after it has been lagging for quite a while, sometimes several hours.
I will restart, things will be sufficiently fast for a few minutes, but once I start working in any application (including any browser, or adobe software) it starts to slow down until it is eventually to a crawl, with the spinny wheel showing up often, even when only one application is open at a time. It doesn't take more than several minutes to start slowing down. Even simple things like hovering over the dock start to really lag, or opening my applications folder or System Preferences can take upwards of 15-30 seconds, even several minutes sometimes.
Here's some steps I've taken so far:
- Checked the activity monitor and system memory seems fine. No single app takes up more than 7% or so of memory at any given time. 1.65 GB active, 1.64 GB inactive, about 700 MB wired, free about 4 MB. VM size is 247 GB, CPU also seems OK: (%user around 10-20%, %System around 10%, Idle around 70-80%). No single app seems to be taking up an excessive amount of Real Memory.
- Permissions repair (It found some things to fix, but never completely finished, seemed to freeze after several hours, tried it several times)
- Checked disk for repair (no problems found), did the S.M.A.R.T check and ran tests again using Onyx.
- Re-indexed Macintosh HD
- I saw a suggestion to reset the PRAM, so I did that.
I do have the system backed up via Time Machine. Suggestions for further action are very much appreciated!

Ok, thanks. Here's a screenshot from during when it was running to a near halt (took me a while even to take the screenshot):
Here's a second screenshot after restart. All I did was open Chrome to post this:
At this exact moment I have about 500MB of memory free, but I have been watching it slowly count down starting from 2GB free when I first restarted. So far it is running smoothly, but I am guessing that it will start to lag again once the free memory dials down.
In case there is any correlation: I happened to have a strange issue with my internet connection. My router seems to be working fine, and I have wi-fi connected around the house. However, I did have my iMac connected via ethernet cable, and the wired connection was not working (was not finding a DNS address), but when I go to Wi-fi, it works. Again, could be totally unrelated, but it started just before the slowdown.

HP OfficeJet Pro 8600 Plus - "Scan to Computer" issue on Mac OSX 10.8 or 10.9

Hi...
I have started experiencing the notorious "scan to computer not working" issue on my 1-month OfficeJet Pro 8600 Plus, after having used the feature a number of times flawlessly.
There are a lot of potential solutions mentioned in dozens of relevant posts for both Mac and Windows, e.g.:
"Failed to open a session on the device"...
Scan to computer does not work...
Problem scanning to computer with an 8600 wireless
Unable to enable print to computer...
Enable Scan to Computer - Communication Error
Officejet Pro 8600 Utility does not show my Mac computer in scan settings
A 'Connection Error' or 'No Computer Detected' Error Message Displays during Scanning
HP Wireless All-in-One Printers - Communication Error between the Scanner and Your Computer...
Etc.
However, in my case, no solution works, after several frustrating hours of trying to fix the issue, in Mac OS X Mountain Lion (10.8), or after upgrading to Maverics (10.9).
The behavior of the device points to a software issue, since:
The printer is visible on the network
The print function has been working fine
The HP Scan function works
The generic Scan function from System Preferences works (although in earlier times it did not, or it stopped working soon after invoking it)
The "Scan to Computer" option does not appear in the HP Utility screen (although occasionally, after random sequences of unistalling and installing the software, it reappears)
The HP Installer crashes before completing the installation (this is a latest symptom, apparently happening before unvoking the HP Setup Assistant, which still works fine)
As already mentioned, I have tried all possible solutions, including software and firmware updates, Apple drivers, HP drivers (full featured software), clean (un)installations, followed by computer and printer restarts. Nothing seems to work.
The "Scan to Computer" feature of the 8600 always works on my Windows 7 laptop, after initial configuration.
The next step will be returning the device for a refund, but before resorting to that, I am giving it a last chance, in (the unlikely) case there is something new I have not tried yet.
Thanks,
PNS

facman
I am linking you to an HP Support document titled “Uninstalling the Printer Software” below. I am also providing you the link to the HP software for your printer titled “HP Officejet Pro Full Feature Software and Driver - Mac OS X 10.6, OS X 10.7, OS X 10.8” below as well.
Follow the first document and uninstall the software. Reboot the computer than download and install the linked software. This should resolve your issue.
Uninstalling the Printer Software
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02259020
HP Officejet Pro Full Feature Software and Driver - Mac OS X 10.6, OS X 10.7, OS X 10.8
http://ftp.hp.com/pub/softlib/software12/COL44234/mp-107214-1/Officejet-Pro-8600_v12.23.0.dmg
Please feel free to re-post if you have any further questions or concerns we are here to help.
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Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
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"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

File encoding issues with Mac OSX?

I really love DreamWeaver and I think its the best editor our there, except for one thing - the file encoding!
I tried setting the default encoding to UTF-8 under Preferences -> New Document, but that won't cut it.
Dreamweaver always creates/saves new files as Western/ISO format, so I always have to open them up with another text editor and overwrite the file with UTF-8 format.
Is there a fix to this or a extension to download?
I'm using CS4 on Mac OSX Leopard.

CS4 should automatically save files as UTF-8. It's the default setting. You shouldn't need to do anything special.
One thing you could try is removing the Prefs file. On a Mac, it's located at <username>:Library:Preferences:Adobe Dreamweaver CS4 Prefs.

Aurvana Bluetooth Pairing Issues with Mac OSX

Have Creative Aurvana Gold headphones and they pair with iOS devices pretty easily; however, on my Mac (OSX Mavericks latest) they now refuse to pair/stay paired. I've tried deleting the device from the Mac and re-pairing several times. Also rebooting, etc. Nothing seems to work.
The initial pairing goes perfectly and then after 20-30 seconds or so the connection drops. Battery is full. Tried powering the headphones on/off a million times, rebooting countless times, etc.
In Mac OSX Console I see this set of messages every time:
7/24/14 11:19:58.952 AVRCPAgent[4618]: Plugin path: '/System/Library/CoreServices/AVRCPAgent.app/Contents/PlugIns/' not found.
7/24/14 11:19:58.959 AVRCPAgent[4618]: Setting the delegate returned 0
7/24/14 11:19:59.040 AVRCPAgent[4618]: New AVRCP data: <10110e01 48000019 58100000 0103>
7/24/14 11:19:59.040 AVRCPAgent[4618]: [parseSTATUS] VENDOR: Events Supported
7/24/14 11:19:59.040 AVRCPAgent[4618]: [parseSTATUS] packing in vendor-spec headers...
7/24/14 11:19:59.105 AVRCPAgent[4618]: New AVRCP data: <20110e03 48000019 58310000 05010000 0000>
7/24/14 11:19:59.105 AVRCPAgent[4618]: [parseNOTIFY] registering for notification: 'Playback Status Changed'
7/24/14 11:19:59.247 AVRCPAgent[4618]: New AVRCP data: <30110e03 48000019 58310000 05050000 0001>
7/24/14 11:19:59.247 AVRCPAgent[4618]: [parseNOTIFY] registering for notification: 'Playback Pos. Changed'
7/24/14 11:20:14.821 Drive Mounter[614]: Attempt 6
7/24/14 11:20:15.000 kernel[0]: [IOBluetoothHCIController][handleACLPacketTimeout] -- Disconnecting due to device not responding (ACL Packet timed out) for connection handle 0xb
Sometimes the headphones will stay paired if audio is playing at the time they are paired, but I can't be certain that's the reason.
UPDATE: While they are connected I can't really listen to anything / play videos. YouTube just hangs for example. And the console now shows a ton of these messages:
7/24/14 12:25:16.000 kernel[0]: ### ERROR: opCode = 0x0406 (Disconnect) -- send request failed (err=0x0012 (kBluetoothHCIErrorInvalidHCICommandParameters))
7/24/14 12:25:16.000 kernel[0]: [0xffffff8080a72000][clientDied]
7/24/14 12:25:16.000 kernel[0]: [0xffffff8080a72000][clientClose]
7/24/14 12:25:16.000 kernel[0]: [0xffffff8080a72000][free]()
7/24/14 12:25:21.000 kernel[0]: ### ERROR: opCode = 0x0406 (Disconnect) -- send request failed (err=0x0012 (kBluetoothHCIErrorInvalidHCICommandParameters))
the headphones are connected: I see a steady blue blinking light on the multifunction button on the earpiece.
What can I do to fix this?

It's a third-party application. I suggest you contact the developer for technical support. These forums only provide support for Apple products.
The application may simply be incompatible with the version of OS X you are running.

Webcam Issues with Mac OSX 10.5.6

Hi All
Hope you can help here. When I set up my new Mac Mini (10.5.6) All went OK with my Logitech Quickcam pro USB Web Camera. Then after using a website that had a webcam flash control - it stopped working.
I tried installing maccam - all worked - but the image quality is poor, then I tried the IOXPERS driver - quality was good - but I dont want to pay 20 bucks for something that should work with OSX native (it did!!)
Any ideas how I can resolve this issue? Im pulling my hair out!
Cheers
Dave

Hopefully
Im sure its some sort of driver issue or something wrong hanging around in the Library directory!
Can anyone help?

Photoshop CS5 issue with Mac OSX 10.9.4

I recently bought a 27inch iMac, and booted it up using a time machine back up of my old MacBook Pro (that also ran OSX 10.9.4). Once things were running on my iMac, I tried opening up Photoshop, and this window popped up;
When I closed Photoshop this window popped up;
I did go through all Photoshop files in my finder (both in the App folder and the Library preferences), and changed the permissions, but the issue is still happening, plus other random ones. For example, I can't open a psd file right away. The first window will pop up when Photoshop is booting up, and then nothing happens. I then have to open the psd file again for it to come up. Another example; changes to my workspace don't stay when I reopen Photoshop. Lastly some of the drop down menus won't work when I click them. I have to click the photoshop icon down on my dock, and then the menu will appear.
All my other Adobe products are working just fine. I would want to reinstall Photoshop, but I don't know how to do that when the iMac doesn't have a disc drive. Also my old MacBook Pro can't connect to the new computer in order to use it's disk drive.
Is there a fix for this issue, or do I need to reinstall Photoshop again? If so, how? Thanks in advance!

As the error says - you need to fix the permissions on your preferences folder, and it sounds like you may be missing part of the Application Support folders or have a permissions problem there as well.
It sounds like something weird happened to your system that messed up permissions -- we see that happen often when people try to use Apple's migrate utilities between systems or disks (it doesn't copy everything, and messes up permissions). Fixing permissions with Disk Utility can help, but you may need to reinstall Photoshop to replace missing files/folders, and you'll still have to fix the permissions on your preferences folder.

Printing issues in mac OSX

Every know and then when I print in OSX the printer setup utility tells me that my printer has stopped and I have to open this app and restart my print jobs. Does anyone know why OSX constantly stops my jobs, when OS 9 worked fine for years? I am using the exact same printer as I did for 5 years with my Performa.
Also why is it that classic printing seems slower on my ibook than it did on my Performa? Yes I am using the same printer. My Performa had a add on USB card and seemed to print the same documents faster for some reason.
Perhaps my 5 year old HP printer lacks the well written OSX drivers?
John

Personally, I think you should consider your self lucky that a five year old HP printer works at all under 10.4! But you might have better luck using one of the cups drivers. Check on the 10.4 Printers forum for more info on this.

VirtualBox compatibility issues with MAC OSX Mavericks

Hi All,
I am just feeling I should have stuck to 10.8. I upgraded to 10.9 (Mavericks) and am no longer able to use the host adapter settings on VM. Upon further looking around, it was suggested to upgrade to Virtual box version 4.3 and I did that. So far so good. Now, unlike in the past, when i tend to shut my machine - the display lingers around and when I tend to open any apps (like safari) a pop up message - your machine is already shutdown is displayed!! . I had to physically forcelly push th power button.
Later when I log in back, the Virtual Box had to be reinstalled, as I found the same issue with Host Adapter settings.
Is anyone else facing this issue?
ALso, is there any way I can get my mac book rolled back to 10.8?? I am still in warranty if that helps.

FYI, some bugs were fixed in 4.3.1 but there's still a blocker that VirtualBox prevents the Mac from shutting down.
The bug ticket is: #12241 (VirtualBoxVM Application can't quit) – Oracle VM VirtualBox
And today a dev posted an explanation:
The problem is two-fold. The first problem is that VBoxNetDHCP does not terminate automatically and prevents VBoxSVC from shutting down (4.3.0 regression). We fixed this problem and the fix will be available soon. The other problem is that the VBoxNetAdp KExt has to be disabled. This is a Mavericks regression and finding the fix is more difficult. We are working on it.
Comment 4 describe a work-around:
I have found that this problem (at least in my case) is caused by the host-only interface ("vboxnet0" on my machine). If I don't have a host-only interface active on a given VM, it will stop cleanly. If one is active, the "stuck" behavior will be exhibited, the VM will be unable to be Force Quit and will prevent shutdown or reboot from the GUI. The machine can, however, be rebooted or shut down from the command line via "sudo reboot" or "sudo shutdown -h now", although there is a significant delay before the actual reboot/shutdown occurs (up to a minute).
I have also found that removing the host-only interface via "VBoxManage hostonlyif remove vboxnet0" will clear the condition and allow the stuck VM to finish its shutdown and disappear from the Dock.

Video Playback issues on Mac OSx 10.6.8

We switched over to the Strobe Media Playback player several months ago and have been real happy. However, myself and a couple others are having issues with the playback on our Macs with all browsers. It seems that we get audio but only a black screen. It is a very isolated occurrence since others with the same Macs and browsers play fine.
Any ideas or suggestions?
Here is a test url: http://www.du.edu/commencement/live.html

Hi,
it could be an issue related either to the layout API or the stagevideo feature.
Just for testing purposes, can you use this page with your asset to see if it replicates ( http://osmf.org/dev/latest/setup.html ). Then, please set the wmode to "opaque" or enableStageVideo to false, to see if this solves the problem.

Quicktime Plugin Issue in Safari on Mac OSX Lion.

(Strange) Safari - Quicktime - issue on Mac OSX Lion (All Updates done - 20/11/2011)
Strange issue with Safari - Quicktime video playing - on Mac OSX Lion (All updates done till 20th Nov 2011 night)
Problem discovery: Tried to view the Apple iPhone 4S Keynote on Apple Website. Strange that Safari does not display any videos from Apple Website.
Following works OK:- You Tube worked fine.
- Google Chrome worked fine. (It shows the quick time player loading and then displays the video absolutely fine.)
Conclusion: There is some problem with Safari Quicktime Plug-in.
Strange Discovery:
- There are two users on the MAC. Logged in with a general user (Non Admin)
- When tried to view Apple Videos on Safary ... THEY WORKED FINE !!!
- The user where they donot work is an ADMIN User ... Strange !!!
System:
- Mac-Mini 2010 - 8 GB RAM - with OSX Lion fully software updated until 20th Nov 2011 night.
- DIVX is installed and is also a paid version - registered with DIVX website.
- VLC is installed.
- Perian was installed - after problem discovery - uninstalled it - no use.
Please help with a solution if anyone has faced and solved this problem. Sub question is : If DIVX / anyother plug-in causes problems with QuickTime plugin on Safari, why does it affect only one user on the system and not other users on that system ?
Notes:
1) There is a similar looking thread on MacRumors here but concluded that required to start a seperate one with clear problem statement.
2) Apple Forums
(a) One thread on topic that hints that some 3IVX plug-in can cause issues with Safari Quicktime Plugin: here
(b) Another thread from Apple Forum, that hints that DIVX causes problems to Safari Quicktime Plug in, Link is Here

Refer to a thread on Apple Discussions Forum itself, Link is HERE; refer to the posting by "Charles Cole",
Charles Cole
Re: Does anyone recommend OS X Lion?
Aug 2, 2011 8:09 PM (in response to Landrix)
Charles writes about DIVX and QuickTime Plugin conflict in Safari:
One thing I've discovered that might help anyone having a Quicktime Plug-in issue. If you have DivX as a codec on your system (usually installed to play .avi files) you'll want to uninstall it so that Sarfari 5.1 will default to the Quicktime Plug-In and not the DivX plug-in. Otherwise, you can't see Quicktime movies in Safari.
Note: this post is about and at the time of OSX Lions launch, i.e. 10.7.0.
Now we have 10.7.2, still cannot believe Apple has not fixed this bug !!!

Air application full screen error in Mac OSX 10.7 Lion

Hi
   We have an air application built using Flash Builder 4.5 with 4.5 SDK.
   The air application no problem to run on Windows and Mac OSX 10.6 Snow Leapard. However it has full screen issue on Mac OSX 10.7 Lion. When change to full screen mode, the whole screen disappear, press ESC and turn back to normal stage without any issue.
   We then use Flash Builder 4.5 with SDK 4.6 to compile and release, install the air application to Lion OS but still no luck.
   Air 3.1 installed on Lion OS
   Can some one please help?

Is this still a problem?

Classic (Issues?) within Mac OSX

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