Classic won't launch after upgrade to Tiger

I have a user who's machine was just upgraded to 10.4.5, and now Classic won't launch.
I copied the system files from the resource folder in case they were corrupt, but it didn't help.
I tried to launch classic with extensions off, no go.
Rebuilt the desktop, no help.
when you try to launch Classic, it opens the start window and just hangs. Left it for half an hour, and it never launched.
I looked for the DivX file in /Library/application support, nothing there.
classic worked fine under 10.3.9.
Any thoughts on what to do next? Is it safe to reinstall OS 9.2 overtop or is a complete wipe and load necessary (hope not, as user has beaucoup third party apps).
Help!
Thanks,
Lisa

I have a user who's machine was just upgraded to
10.4.5, and now Classic won't launch.
I tried to launch classic with extensions off, no
go.
Rebuilt the desktop, no help.
when you try to launch Classic, it opens the start
window and just hangs. Left it for half an hour, and
it never launched.
Same problem with my PB G4 : Classic won't launch since I upgraded to Tiger.
When I try to launch Classic, the usual start Window appears and then the following message :
The update of the files belonging to Classic presents a problem.
Classic could not update its files in " System Folder" of "Macintosh HD
Didn't find any DivX file
Before, Classic worked fine under 10.2.8
I Installed a new OS 9.2.2 , and renamed the former system " Old System"
What's next ?
iMac G4 800mhz & PB G4 667mhz Mac OS X (10.4.5)

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