Clean black print head office jet pro 8500
I inserted a new black cartridge and the printer does not print black text.
How do I clean the print head??
please help
Hello-
You can clean a couple different ways. If you have software installed you can do it either through "Solution Center" (909 model) or through Printer Assistant (910 model)
You can also perform a printhead cleaning from the front panel of the printer.
909 model : press the wrench button, then tools, then clean printhead.
910 model : press setup icon, then tools, clean printhead.
I hope this helps.
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I appreciate your input !
Thank You,
Donald
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I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02623193
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