Clean Deinstallation of CS4 Design Premium for Windows XP

Would very much appreciate any pointers or pointers to suggestions for a clean removal of CS4 Design Premium. Many Thanks.
Bob

Thanks very much John for your response. I am struggling with a printing problem since I installed Design Premium. When you have a free moment perhaps you might oblige me by looking at another of my threads in this forum. I do not know how to append or attach it to this response but this is the topic from a few days ago:
Jul 5, 2009 6:44 PM
Color and density printing problems with CS4 Design Premium
Today I printed very good prints from another modest program (Canon Digital Professional). The programs work space is s/RGB and both HP
printers were set up to s/RGB. Recalibrated my monitor today and it is still dead on. Then I tried s/RGB for CS3 and CS4 in Design Premium
and they were dark and muddy,some vibrant and color shifted colors and even solorized or posterized in several places. I don't need Photoshop CS4
and at this point I don't even want it if I can restore CS3 to it's period of greatness just letting the printers manage the color. I need IN DESIGN
and ACROBAT PRO for upcoming projects. If I cat't work out these problems, I will have to buy a $500 Emachine with 3 gig of memory and let
Design Premium live by it self. Thanks again,
Bob

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Hello, I own a license for Adobe CS5 Production Premium and Adobe CS4 Design Premium for Windows/PC. I am switching to an OSX/MAC system. Is it possible to transfer my licenses to the new platform?

Hello, I own a license for Adobe CS5 Production Premium and Adobe CS4 Design Premium for Windows/PC. I am switching to an OSX/MAC system. Is it possible to transfer my licenses to the new platform?

It's possible to transfer licenses but it must be done by contacting a Customer Service representative by phone or web chat. They'll probably have you submit a form.
Contact Customer Care

Adobe Create Suite 4 Design Premium for Windows Lost Application disk #2

Hi, I have the Adobe Create Suite 4 Design Premium for Windows and have lost the Application disk #2 and cannot reinstall this on my new laptop. I have the licenses and the rest of the disks. I have called Adobe and they no longer support CS4. They suggested I try to find someone who has the software and get a copy of disk 2

I'm not seeing anything but individual applications (and it looks like updates, not installers) in the public forders.
You should be able to get the trial by going to Download Adobe CS4 and CS3 Free Trials Here (incl. After Effects) | ProDesignTools and following the directions VERY CAREFULLY. There is no differnce between trial and licensed installers, so you can enter your serial number when asked.
If that doesn't work, send me a Private Message (click my name to go to my profile and see the actions list on the right) and I'll see what else I might be able to do for you.

Lost Adobe Create Suite 4 Design Premium for Windows disk #2

Hi, I have the Adobe Create Suite 4 Design Premium for Windows and have lost the Application disk #2 and cannot reinstall this on my new laptop. I have the licenses and the rest of the disks. I have called Adobe and they no longer support CS4. They suggested I try to find someone who has the software and get a copy of disk 2. Can some please help, I don't want to upgrade to CS5

>suggested I try to find someone who has the software and get a copy of disk 2
I am surprised by that... my understanding (albeit poor) of copyright is that you are allowed to make a copy of a disc for your own personal backup storage
That does not include making a copy to give to anyone else
Old or Used Software http://www.emsps.com/oldtools/ Or http://www.retrosoftware.com/
http://forums.adobe.com/message/1636890 warns about buying from eBay

Need new computer, what requirements for ACS 4 Design Premium for Windows

My old computer is dying. What do I need to know before getting a new one to be sure my Adobe Creative Suite 4 Design Premium for Windows can still work.
My computer now says 64x2 dual core processor, does that mean I could get a 32 or a 64 bit?
I'm on Windows XP, will it still work in Windows 7 (if I can find that) or Windows 8?
Anything else I need to look out for?
I want to save my old hard drive so I can put my old documents, pictures, etc., on the new computer's hard drive. I never registered this program but I do have the serial number on the pack of CDs. Will there be any problem reinstalling them on the new computer?
Thanks

yes it will work with win 7 and with win 8 though there seem to be more problems (of all sorts) with win 8. you can get 32 or 64 bit to use cs4 (and all older software).
you may need to use compatibility mode to install cs4.

What is the location for the swatches file in the illustrator product part of Adobe Creative Suite 3 Design Premium for windows (date and lenght)? File that manges its funcionallity. Thanks

As per adobe agent chat representative, the following question is posted on the fórum to obtain an answe from adobe.
What is the location for the swatches file in the illustrator product part of Adobe Creative Suite 3 Design Premium for windows (date and lenght)? File that manges its funcionallity.
Thanks
<moved from downloading,installing,setting up - kglad>

Illustrator is not working as it should...
I want them to compare the original size and date of creation with what I have installed on my computer... I have installed several times with my original CD and I tried once downloading the files from the adobe site (using my own license). I suspect the files has been modified or renamed on my laptop by an external unauthorized user causing the malfunction of the application.
Customer services does not support CS3 anymore and the updates / patches in the adobe site does not solve the problem... They redirect me to the forums for support...
Presently, my problem is that after creating a swatch and drag it to the swatch panel, it does not fill as it should a new form... Now, after deactivating and activating my license the swatch seems to fill the new form but when the filter that the swatch has is persistence in the next filling object created even though a different color is being used as a fill (X)... Help in the creation of a swatch over the internet just complicate the issue.
That's why I would like to know whether updates on my product are being received or files are being replaced without my knowledge...
Thanks...
PS Do you know how to contact a staff adobe employer on the forums?

Anyone install CS4 Design Premium on Windows 7 Professional?

I presently have CS4 installed on Microsoft Vista Ultimate SP2 32-bit o/s using a Intel i7-920 processor . Runs cleanly with no problems whatsoever. I am in the process of upgrading the o/s over to Microsoft Windows 7 Professional but risk de-activating my CS4 I thought I would throw this question out to the readership. I am fortunate enough in obtaining this new o/s prior release and have been tasked to see if all our mission critical applications migrate over cleanly. Sad to say deactivating, re-installing CS3/CS4 can be a nightmare (ask me how I know!) so risk taking down a good CS4 install using Vista down it it's knees I thought I would ask. Has anyone by chance tested installing CS4 Design Premium on any of the new Microsoft 7 o/s' ?

I think I found a solution to running CS4 on Windows 7 (pro 64 bit in my case). There were a few variables I eliminated so I'm not sure exactly which one was key. I am part of an office domain with permissions etc in effect, and that may have been part of the issue. Basically the installer would run but hang around 40% when it was installing "language packs" or "device central" components. It would not generate an adobe error, rather just the usual "program is not responding" error in win 7. If you don't understand my steps, just google the details and you should find methods for each instruction.
What I did:
1. Locate and run the clean script for CS3/4/5 from adobe to remove ALL installation files.
2. Turn off User Account Control in win 7 users settings in control panel.
3. Make sure you find your C:\users\public\documents (calls itself "public documents" in the file browser) and edit the permissions for that folder. Give full control to any user in the list just to be safe.
4. If you are using the downloadable installation as I did, allow the files to unpack onto your desktop as default by the adobe unzipper program.
5. Completely remove ANY antivirus/antispam software and make sure windows defender etc etc is not running. Also turn off windows firewall.
6. Reboot your computer and ensure NO adobe products are listed in the programs and features list under control panel. If there are, remove & reboot again.
7. BEFORE BOOTING: unplug from the network, turn off all wireless so that your computer is completely isolated.
8. Run the installation again, and hopefully it will work for you as It finally did for me after 6 hours of troubleshooting and reading these #*$*# forums.

Error trying to install CS4 design premium on windows vista home premium

I'm having trouble installing CS4 design premium, as soon as it does the checking system it comes up with an error that says I need windows XP sevice pack 2 and some other windows. I have Windows vista home premium and all the other requirements, so i'm not sure why it's saying that? I do have CS3 installed but I didn't want to unistall it before I installed the CS4, cause then I wouldn't have anything to work on. The CS4 is brand new and I have it installed with no problems on another computer that has windows XP. Would I have to uninstall CS3 before I try to install it? I'm afraid that I will be left with neither if I do that and this was not a cheap investment to take that chance. Does anyone know how I could get CS4 design premium installed?
Thank you
Jorge Gonzalez

You should npt have to uninstall anything except Acrobat for CS4 to install. You can call tech support for free installation support.

Can't install CS4 Design Premium on Windows 7 Ultimate 32-bit

Hi All,
I've been scouring forums, and trying suggested fixes to no avail. I recently installed Windows 7 Ultimate 32-bit on a brand new internal hard drive. I'm in the process of removing all my apps from Vista and reinstalling on this OS. Here's a breakdown on what I've done regarding CS4 Design Premium:
1) Deactivated the install from Vista.
2) Verified with Customer Support that my license key is available for install and activation.
3) Disabled User Account Control setting in Windows 7.
4) Tried installing from the discs, only to get the error: "Setup has encountered an error and cannot continue. Contact Adobe Customer Support for assistance."
5) Reattempted installation, as I've read that sometimes a second attempt will work fine. No good.
6) Downloaded and ran the Win CS5 Cleanup Script (which has an add-on utility for CS3 and CS4) in order to get rid of trace registry files. This did its job successfully.
7) Found an official trial of CS4 Design Premium, which downloaded straight from Adobe's website. Tried installing that, as I've read that the trial can be successful over the discs. No good.
Does anyone have any other help they can offer? Any suggestions would be greatly appreciated!
Thank you,
Jessica

It’s a head-scratcher. It appears that you took spsaxena’s advice and renamed the Config.Msi folder and then, during installation, a new new Config.Msi folder was created, but you weren’t allowed access to it?
You then “took ownership” of the new Config.Msi and still the install program stated it couldn’t write to a file in the folder? Was it able to write any “rbf” files in Config.Msi?
I’m on CS5 now, but I was running CS4 on an in-place upgrade to Windows 7, 64-bit — but I don’t recall that Apple supported CS4 installation on Window 7 That may be part of the problem.
It’s a long shot, but you could try setting the setup file to compatibility mode for Windows Vista 32-bit: right-click the executable, click the Compatibility tab, checkmark Run this program in compatibility mode for:, and select Windows Vista (Service Pack 2) from the drop-down list (or the others, you can play with them all). You can also check-mark Run this program as an administrator.

I NEED CS3 design premium for windows

Dear Adobe - do you have a way to buy previous software versions??
My main client uses CS3 Design Premium so that's what I need (no, I don't want to get CS4 and save everything down). Now that CS4 is out I can't find any way to get CS3 from Adobe. I'd like to download it rather than wait for a boxed edition to be shipped, but the only way I can find to do this is by using one of those shady "buy cheap software" sites.

>>>>Please understand that this is a User to User forum and not an official channel to communciate with Adobe. Typically you would call Adobe Customer Support to get answers to the type of question you pose.
I KNOW that. It was a lame attempt to be funny. Clearly didn't work.
>>>>>Those shady "buy cheap software" sites refer to are typically hawking hacked and/or pirated software and if you buy that stuff, no are no less guilty than those you buy it from.
I DON'T WANT to buy it from a hacker site... but basically what you're saying is that I have no other legitimate option to buy it from Adobe.

I get an error message to contact cust support when installing CS4 Design Premium on windows 8

the install begins normally but the following message appeards and will not let me bypass. I have a new windows 8 laptop that i am trying to install on.
Error Message:
Setup Error
Setup has encountered an error and cannot continue. Contact Adobe Customer Support for asssitance.
QUIT

Install logs:
http://helpx.adobe.com/creative-suite/kb/troubleshoot-installation-install-logs-cs3.html
And naturally, since CS4 comes from a time when nobody could conceive of Win 8 and thus no testing was done on it, try compatibility modes and all that first...
Mylenium

Still can't install CS4 Design Premium on Windows 8.1

Did what you said. I uninstalled, used your cleaner tool and reinstalled. Still have the same problem. Would be nice if I could actually get some real help.

still can't get flash to load and when I try to use illustrator I get a "the localized resource files for this application could not be loaded. Please reinstall or repair the application and try again." HELP!!!!! I have been trying to fix this for 3 months.

7. Re: What is the location for the swatches file in the illustrator product part of Adobe Creative Suite 3 Design Premium for windows (date and lenght)? File that manges its funcionallity. Thanks

Original posting: https://forums.adobe.com/message/6529108#6529108
As per support suggestion: The discussion is posting again to obtain answer from adobe staff
===
Illustrator is not working as it should...
I want them to compare the original size and date of creation with what I have installed on my computer... I have installed several times with my original CD and I tried once downloading the files from the adobe site (using my own license). I suspect the files has been modified or renamed on my laptop by an external unauthorized user causing the malfunction of the application.
Customer services does not support CS3 anymore and the updates / patches in the adobe site does not solve the problem... They redirect me to the forums for support...
Presently, my problem is that after creating a swatch and drag it to the swatch panel, it does not fill as it should a new form... Now, after deactivating and activating my license the swatch seems to fill the new form but when the filter that the swatch has is persistence in the next filling object created even though a different color is being used as a fill (X)... Help in the creation of a swatch over the internet just complicate the issue.
That's why I would like to know whether updates on my product are being received or files are being replaced without my knowledge...
Thanks...
PS Do you know how to contact a staff adobe employer on the forums?

I saw your post today.
Moving the hosts file to the desktop will make it part of a roaming profile? That's means that activation will occur from any computer that are part and available of my microsoft local network. How can I make sure that the program I access is the one located on my local C drive and not in a roaming profile in maybe a cloud environment or from an unknown equipment with access to my network without authorization. I have only 1 laptop where I install locally the CS3 suit
My host file has not entries on it and even when trying to copy to the desktop the activation can not be completed, same problem. Days ago I used the trial option instead of the activation, after trying to activate the whole product as you mentioned in your reply, the trial period remaining got back to the original 30 days.
I have recently noticed that I have a roaming profile with a workspace file different to the one I have on my local disk (3 files basic, panel and type). On the roaming profile I see a directory for adobe illustrator CS3 settings \ workspaces \ AIWSPrefs file which has different entries than the one I have at the local drive. Normally I do not customize a lot the workspace or safe the setting used, I load the brushes, swatches, etc manually from the location they are on my local drive so the swatches and brushes directories on the roaming profile are empty instead. Adobe Eureka and Kuler palettes exists on the basic local file not in the roaming one.
The directories on my roaming profile are:
Acrobat
Adobe Illustrator CS3 Settings
Adobe PDF
Adobe Photoshop CS3
Color
Dreamweaver 9
Flash Player
Fonts
Headlights
Linguistics
Logs
LogTransport2
Save For Web AI
Updater5
Workflow
XMP
Inside illustrator roaming directory, the following files :
AI Color Settings
AIAppResources
AIMenuFaceCache
AIPrefs
Brushes
Composite Fonts
Graphic Styles
IllustratorFnt.lst
Kinsoku
MojiKumi
New Document Profiles
Plug-in Cache.ARTX
Plug-ins
Print Presets
Save for Web Settings
Swatches
Symbols
Transparency Flattener Presets
Workspaces
In the above scenario, which workspace and other functions files will take precedence? How can I avoid the roaming profile?
Not being able to copy files from the roaming profile to my local disk, I wondering how this roaming profile was created and why the files are in there. Those files have a date from last month, the local files were more recently installed.
Your comments will be appreciated at your earliest.
Thanks in advance

CS4 design premium student licensing, surface pro 2

back in 2009 i bought cs4 design premium package(windows) for school. two years later my computer was badly damaged and was wiped clean of all software and never used again. i now have bought the surface pro 2 and was planning on dowloading my cs4 for work on the go, but i have a few questions.
below are a few questions with added detail that i would need answering if i am to proceed any farther.
will i be able to download my cs4 design premium onto my surface pro 2 through an online download if i purchased the disc version back in 2009, or do i need a cd to usb device to dowload the software?
- only downloaded the software once on my old computer before it was damaged.
I lost the coupon/serial code, is their a way for me to find it again or redeem it.
- cs4 was downloaded onto my old windows computer, but the computer was badly damaged and the hardrive was wiped clean.
- before the hardrive was wiped my brother made a backup (would i be able to retrieve the code if l search through the backup?)
- when i first registered cs4 i gave a lot of personal/contact information, would this help me redeem my code?
- purchased cs4 at my schools book store. (don't see this being a problem, but thought i should add just incase)
- still have all the disc's and cd case, just lost the little piece of paper with the code.
will i be able to upgrade my cs4 to a more up to date software like cs5 or cs6 without the code?
i would really appreciate any help anyone can offer; thank you for your time.

No serial, no install, no updates. It's as easy as that. And forget about trying to retrieve your serial number from a backup - that's just not how it works. It's genuine cryptography and you probably missed the critical parts, anyway. For anything beyond that, you realyl have to call support. Yes, there is a chance they may have your details because with S&T editions registration is mandatory to obtain a serial and they should be listed on your Adobe account already. Otherwise just ask them and be persistent.
Mylenium

CS3 Design Premium in Windows 7

Hi,
Bought a new computer with Windows 7.
I lost my "CS3 Design Premium for Windows" installation disk.
So, I downloaded the installation file from Adobe site, extracted it & burned in a DVD as how it supposed be in the Adobe supplied DVD.
When I run the "setup.exe", the wizard appears.
I selected Acrobat Professional & Dreamweaver to install in default location "C:\Program Files\Adobe".
Next screen, it displays the components to be installed & I clicked the next button.
A pop up window displays that "Please insert Adobe CS3 Design Premium disk".
I've gone through another thread in this forum & tried to install all the listed applications of Adobe CS3.
Still no luck.
I need to install Acrobat in the said computer.
Please advise!
Thanks in advance!

Hi,
Bought a new computer with Windows 7.
I lost my "CS3 Design Premium for Windows" installation disk.
So, I downloaded the installation file from Adobe site, extracted it & burned in a DVD as how it supposed be in the Adobe supplied DVD.
When I run the "setup.exe", the wizard appears.
I selected Acrobat Professional & Dreamweaver to install in default location "C:\Program Files\Adobe".
Next screen, it displays the components to be installed & I clicked the next button.
A pop up window displays that "Please insert Adobe CS3 Design Premium disk".
I've gone through another thread in this forum & tried to install all the listed applications of Adobe CS3.
Still no luck.
I need to install Acrobat in the said computer.
Please advise!
Thanks in advance!

Clean Deinstallation of CS4 Design Premium for Windows XP

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