Clean install but iTunes is missing files?

I've had my itunes folder and all media on an external drive for a few years with no problems. Last weekend I did a clean install of ML on a new SD drive.
The install went fine and after it was done I pointed itunes to the media folder on the external drive that I have been using for years. Itunes seems to have accepted the folder but itunes is missing albums , songs and movies that are on the drive and in the correct folders. It's showing half of the movies I have in my movies folder. Any idea what's going on? Why would itunes see some of my media but not all? I have itunes match also if that's part of the puzzle.....
Thanks!
Dave

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Numerous attempts at a clean install of iTunes have failed. I am running Win7 64 bit on a Toshiba L series Satellite w/8G RAM and 100 G HDD space. Error message was (-42404), but following a complete (recommended) uninstall am now getting "Error 7".

Numerous attempts at a clean install of iTunes have failed. I am running Win7 64 bit on a Toshiba L series Satellite w/8G RAM and 100 G HDD space. Error message was (-42404), but following a complete (recommended) uninstall am now getting "Error 7". The prior uninstall included the establishment of administrator rights to files and folders left in the Apple folder after running the uninstaller, and successfully removing ALL visible and hidden Apple files and folders.
Any other suggestions out there folks?

On Oracle Metalink site, there are many documents which says that Oracle 32 bit software works on 32 bits OS and 64 bits software works on 64 bits OS. Official support is only in those combination....
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How do I find out where iTunes thinks missing files are?

I have several hundred "missing" files in my iTunes library but they are all actually on the computer. But I don't remember where the were previously. I add dozens of songs at a time to my library all the time and there is no Earthly way for me to constantly remember where they were before. I don't just want to reimport the files because I have several hundred playlists with these files and it would be completely stupid to edit them all one at a time when all I need to do is to move them back to where iTunes thinks they should be. So where is that? The Windows media player has a column that displays file location. Why doesn't iTunes? (This is so stupid. It makes things -not just this- so much easier when you have the file location in the music list in your music player.)
Is there a way to find out where iTunes thinks the missing files should be at?

Chris CA wrote:
How do I find out where iTunes thinks missing files are?
The exclamation mark means ITunes doesn't think they are anywhere.
If you right click - get info on a song then view the Info tab, you will see where iTunes last used it from.
I'm not a newbie. I know quite a lot about iTunes. You sound like you don't though because if you did you would know that this is not true. If you "right click - get info on a song" (pressing cancel to the Locate popup) "then view the SUMMARY (not info) tab" you will see "Not Available" where the file location usually is. I wouldn't have asked this question if I hadn't gone through the steps already.
Thanks for trying though. Next time, please try the advice before you give it.
I add dozens of songs at a time to my library all the time and there is no Earthly way for me to constantly remember where they were before
You should not have to remember anything about where they were.
I agree.
Are you always moving them around?
When I install a new hard drive. Yes. I generally keep everything organized and I let iTunes keep the folder organized but several years ago I used windows media player to organize my media.
Frankly I don't know HOW the recent songs/videos/etc. go missing. But some do. Maybe I accidentally move a folder without realizing it. Mistakes happen. Then I need to move it back but since I didn't know I did it in the first place I can't possibly be expected to remember where I moved it from.
Do you have iTunes prefs -> Advanced Keep ITunes music folder organized ticked and Copy files to iTunes ... ticked?
*OF COURSE!* Again, I'm not a newbie.
I have several hundred playlists with these files
Why would you have several hundred playlists?
I don't mean to sound rude but you sound like an Apple fanboy. Are you trying to tell me how I should use my own program? The answer to the question is I am a salsa instructor/DJ and I am constantly adding songs and videos to my library. Every month I have various salsa events, classes and performances that I do. I use my iPhone for the music. I need to maintain the playlists because students/teachers/studios/clubs/bars/churches/etc. call me back and want a repeat of the great salsa night I gave them a year ago. Naturally my playlists are highly organized into folders. So, I still have them and I need them.
Apple has its own ideas about how people should use its stuff but everyone is unique and our needs therefore are unique too. Apple doesn't realize this and still wants us to do things "the Apple way" even though "the Apple way" only works well for people who want their hand held through everything. This is why I say you sound like a fanboy. You don't know my situation and question if I need hundreds of playlists. I do.
I just need an answer to the question.
Thank you for your reply though. It gave me hope, for a time.

How do I do a clean install of iTunes ?

how do I do a clean install of iTunes ?
One of the guys at apple support suggested I do this after I upgraded itunes - now it shuts itself down after 2 seconds !!!
When is apple going to fix this ?

Is there something Apple needs to fix? While you and a handful of other people are having problems there are millions of others who do not come here and post simply because they are not having problems. Given the complexity of computers there is likely some small file that is not being installed properly or there is something else you have installed that is conflicting with other software, or your computer file management is having problems and something is not where it should be.
First, I would check if it is really a problem with the application. You do not provide details on what is happening so it is hard to help. Try starting itunes in Safe Mode:
iTunes Safe Mode - http://hints.macworld.com/article.php?story=20090915214613484
iTunes: Troubleshooting issues with third-party iTunes plug-ins - http://support.apple.com/kb/TS3430 - hold down the Option and Command keys (on Mac OS X) or holding down the Shift and Control keys (on Windows) while opening iTunes
If that doesn't help (short-term), restart normally but hold down the option key and make a new, blank library. If itunes starts that way then you have a corrupt library file and it will need to be rebuilt (more information later if that is indeed the issue).
If you're determined to reinstall itunes, I don't know if this works with Lion since I believe they really tied itunes into the operating system rather than leaving it as an independent application, but try dragging the iTunes application in your Application folder to the trash, then empty the trash. Back up your computer before installing any new software. If the update does something you don't like this is the only way to revert.
Verify your hard drive with Disk Utility's First Aid. If it reports problems then that has to be dealt with before you do anything else.
Use Disk Utility to repair permissions.
Download the update from Apple. Some of us don't use Software Update to actually update, just so we know the installer file is safe and sound on our computers for use.
Install the update.
Repair permissions again.
Restart your computer.
There are also preferences files that could be the issue. Those are hidden from you in Lion and again, it's a separate post on how to deal with those.

Forcing a clean install of iTunes : Windows 7

I have never has any problems installing updates to iTunes, but now I have reached my breaking point after wasting countless hours trying to get the latest version (freshly downloaded) of iTunes to install. Bottom line. it should not have to be this hard to install an app!! I have spent hours at this, and am completely exhausted..
Out of the blue , I am suddenly getting install errors such as Error Getting file security Get Last Error 5, and Procedure entry point errors, DLL files not found, etc Why? Where is this all coming from.? I have goggled and read many "solutions" and workarounds which take you to the bowels of Windows...making changes to security, and owners and manually deleting dlls etc. but nothing works.
I have installed and uninstalled and re installed, and removed and repaired and ran as administrator a dozen times. I am exhausted. This is all really nonsense. Who has time for this??
Is there any sure fire way to force a clean install of iTunes so that it works?
I am all out of options. Any help would be appreciated.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
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Clean Install but no Library Files

What I meant by this is I would like to do a clean install of an operating system (possibly Mavericks) to a new external drive, then using Migration Assistant or some other means to bring over my User folder minus the Library which I assume contains corrupted files accumulated over the last 15 years. I would then reinstall 3rd party applications and those from Apple that are not installed with the OS.
After testing the result, I would then erase my internal hard drive and clone the external drive to the internal drive. Does this sound reasonable?
I currently have 2 backups, a Time Machine and a clone, one of which would be used for the migration.

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IMO, bad assumption. If you're having issues with your current installation, fix them before upgrading.
Easier said than done. I have had intermittent problems with the Finder and other Apple apps (Safari, etc) that I have not been able to resolve. For example, when using the Search box at the top of a Finder window, after entering several characters, the Finder freezes requiring me to relaunch the Finder. Trashing the Finder Preferences didn’t solve the problem. Viewing the Console Log for the exact time that the Finder freezes results in no clues as to the cause. With respect to Safari, the Minimize keyboard shortcut quit working. Trashing the Safari Preference file didn’t help. Numerous other nuisances that I can’t recall at the moment.

How to Clean Install but then retrieve & restore my Keychain and Mailboxes.

For months now, there have been a large number of irritating problems with my system - and I'm not enough of a techie to resolve them.
It is as though my machine is stuck in the past.
Spotlight doesn't index well - and fails to find up to two thirds of my files - including most of the newer ones.
Dashboard remains at the point at which I upgraded my disk drive. I know this, because a clip from Safari (a web-page with drives for sale) comes up - laboriously slowly - every time I open dashboard; when I delete the clip, it simply reappears the next time I open dashboard after a reboot. Similarly, post-it-style notes made in the Stickies app just vanish after a reboot.
When I open TextEdit, the same untitled file I was working on back in the early summer opens with it; I close it, it's back again the next time I open TextEdit. Alterations I make to Text substitution disappear the moment I close the panel.
All new bookmark additions to Safari vanish from my bookmarks when I restart Safari.
Every time I open iTunes, it thinks I am opening it for the first time. I can't tell you how many times I have agreed to their Software License.
My iCal alarms go off ad infinitum even when I turn them off and for months after the event in question.
And so on, and so on. It's like living with an Alzheimer's patient who keeps asking you what day it is.
I have twice reinstalled Snow Leopard (and rebooted my way through all those software updates) to no avail. My system - or at any rate my applications - still think it's early summer 2010 and any changes since then are forgotten; and Spotlight continues to be virtually useless.
It seems intuitive that some of these problems might be associated with individual preference files and caches for the various applications. But, even if I knew how to correct such problems, I'm concerned it might take me days - even weeks - of messing around but without solving all of my problems.
I have to say, I am tired of having half a Macintosh at my disposal. And I'm inclined to do something drastic.
The obvious solution to these pernickety system problems is completely to reinstall Snow Leopard (onto an erased hard drive) and start from scratch. What has stopped me doing this so far is the fact that, together with the various keycodes that came with my applications, I would also lose all my e-mails and accounts from the Mail application - and all the various passwords in my Keychain.
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How - following a "clean install" - do I locate and retrieve the specific ingredients that will restore my mailboxes and keychain to their current state, whilst leaving everything else "clean"?
Message edited by: Eric M Colvin
Message was edited by: Eric M Colvin

An alternative proposal I'm going to make is to set up a new user account. It seems highly likely to me that all, or almost all of these issues are related to the account preference files in ~/Library. Certainly the iTunes issue, Safari, TextEdit, iCal etc. suggest that your account is having trouble with saving any changes to its preference files which would result in anything you tried to do being forgotten the moment the application was closed.
So for a start, make a new account, log in to it and do a couple of experiments - make some bookmarks in Safari, change some TextEdit options, open iTunes - then close and reopen them, or even restart the machine. If the changes are saved, then it's definitely an account problem and there is no need to reinstall Mac OS. Worst case scenario then would be you might need to move your documents and settings over to the new account; however it's also worth taking a couple of steps to see if the original account can be fixed. Try the above step and if it works; if so, go to /Users and right click your home folder, then 'Get Info'. Under the section dealing with permissions, ensure that your username has both read and write permissions, then use the cogwheel to apply this setting to all folders and files inside your home folder (you may need to use your password to unlock the padlock for this).
There are other things that can be attempted even before moving to a new user (or reinstalling if the new user test failed) so it's still worth checking back here in case other people suggest steps, it just depends how much time you want to invest.
As always, back up all your data before troubleshooting.

Clean Install and iTunes

I plan on doing a clean install of Leopard on my MBP. I would like to backup every single thing in iTunes. If I backup ~/Music/iTunes to my external hard drive will it also save all my Play Counts, Last Played, iPhone data, etc.?
Is there anything else I need to know before doing the clean install?
Thanks!

If you back up the whole iTunes folder including the iTunes Library files you'll be saving everything. Your ratings etc. are store in the library files, I can't speak for the phone, I presume the phone data is also in the library file but since I don't own one I can't say for sure:
What are the iTunes library files?
Back up your iTunes library by copying to an external hard drive

Clean install but iTunes is missing files?

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