Clean install/erase and install trouble

I just got an ibook g4 with tiger 10.4 from someone. I have the factory dvd and have been trying to run a clean install /erase and install to erase all the old stuff and start a new. I put the disk in, click install os x w/ bundled software, then it says i must click restart, then enter the password and the system reboots. Then it restarts, but it just loads as normal and nothing happens. This is my first time owning a mac and am upset i can't get this to work.
Thanks.

Hi Boon,
Welcome to Apple Discussions
You may want to look at Knowledge Base Document #106693, which Troubleshoots Mac OS X installation from CD or DVD.
Jon
Mac Mini 1.42Ghz, iPod (All), Airport (Graphite & Express), G4 1.33Ghz iBook, G4 iMac 1Ghz, G3 500Mhz, iBook iMac 233Mhz, eMate, Power Mac 5400 LC, PowerBook 540c, Macintosh 128K, Apple //e, Apple //, and some more...  Mac OS X (10.4.5) Moto Razr, iLife '06, SmartDisk 160Gb, Apple BT Mouse, Sight..

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    4/20/09 1:20:53 PM com.apple.configureLocalKDC[57] Pub key Bytes : Length 140 bytes : 30 81 89 02 81 81 00 BD ...
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    4/20/09 1:20:53 PM com.apple.configureLocalKDC[57] Other field: : OID : < 06 0C 60 86 48 01 86 F8 4D 02 01 01 01 16 >
    4/20/09 1:20:53 PM com.apple.configureLocalKDC[57] Extension struct : OID : < 06 03 55 1D 25 >
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    4/20/09 1:20:53 PM com.apple.configureLocalKDC[57] purpose 0 : OID : < 06 09 2A 86 48 86 F7 63 64 04 04 >
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    4/20/09 1:20:56 PM com.apple.configureLocalKDC[57] Subject Name :
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    4/20/09 1:20:56 PM com.apple.configureLocalKDC[57] alg params : 05 00
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    4/20/09 1:20:56 PM com.apple.configureLocalKDC[57] Not After : 20:20:56 Apr 15, 2029
    4/20/09 1:20:56 PM com.apple.configureLocalKDC[57] Pub Key Algorithm : OID : < 06 09 2A 86 48 86 F7 0D 01 01 01 >
    4/20/09 1:20:56 PM com.apple.configureLocalKDC[57] alg params : 05 00
    4/20/09 1:20:56 PM com.apple.configureLocalKDC[57] Pub key Bytes : Length 140 bytes : 30 81 89 02 81 81 00 D1 ...
    4/20/09 1:20:56 PM com.apple.configureLocalKDC[57] CSSM Key :
    4/20/09 1:20:56 PM com.apple.configureLocalKDC[57] Algorithm : RSA
    4/20/09 1:20:56 PM com.apple.configureLocalKDC[57] Key Size : 1024 bits
    4/20/09 1:20:56 PM com.apple.configureLocalKDC[57] Key Use : CSSMKEYUSEENCRYPT CSSMKEYUSEVERIFY CSSMKEYUSEWRAP
    4/20/09 1:20:56 PM com.apple.configureLocalKDC[57] Signature : 128 bytes : 8F EF 0E C8 B8 76 3B A5 ...
    4/20/09 1:20:56 PM com.apple.configureLocalKDC[57] Other field: : OID : < 06 0C 60 86 48 01 86 F8 4D 02 01 01 01 17 >
    4/20/09 1:20:56 PM com.apple.configureLocalKDC[57] Other field: : OID : < 06 0C 60 86 48 01 86 F8 4D 02 01 01 01 16 >
    4/20/09 1:20:56 PM com.apple.configureLocalKDC[57] Extension struct : OID : < 06 03 55 1D 25 >
    4/20/09 1:20:56 PM com.apple.configureLocalKDC[57] Critical : FALSE
    4/20/09 1:20:56 PM com.apple.configureLocalKDC[57] purpose 0 : OID : < 06 09 2A 86 48 86 F7 63 64 04 04 >
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    4/20/09 1:20:57 PM com.apple.configureLocalKDC[57] Authenticating as principal root/admin@LKDC:SHA1.C508249D73E93D92C34AA2DE76F825F0D9B3D83C with password.
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    4/20/09 1:20:57 PM com.apple.configureLocalKDC[57] /usr/sbin/kadmin.local-q ktadd afpserver/LKDC:SHA1.C508249D73E93D92C34AA2DE76F825F0D9B3D83C@LKDC:SHA1.C508249D 73E93D92C34AA2DE76F825F0D9B3D83C
    4/20/09 1:20:57 PM com.apple.configureLocalKDC[57] Authenticating as principal root/admin@LKDC:SHA1.C508249D73E93D92C34AA2DE76F825F0D9B3D83C with password.
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    4/20/09 1:20:57 PM
    log disappeared soon after

    thanx. i took your advice, and though the passwords were different the account with apple and mobile me and email and such were the same. so i started with a new hd and took it to apple and they installed os x and all the updates THEN i made a completely new id ,address, passwords and thought how simply brilliant that was. unfortunately i need a little more advice if you could be so kind.
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    Free Memory: 2.76 GB
    Wired Memory: 438.53 MB
    Used Memory: 1.24 GB
    Inactive Memory: 71.50 MB
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    Number of processes: 58
    ID Process Name User CPU RSIZE VSIZE
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    10 kextd root 0.0 1.28 MB 586.19 MB
    11 notifyd root 0.0 476.00 KB 586.17 MB
    12 syslogd root 0.0 460.00 KB 587.24 MB
    14 ntpd root 0.0 864.00 KB 586.12 MB
    15 usbmuxd _usbmuxd 0.0 944.00 KB 587.46 MB
    16 update root 0.0 288.00 KB 585.57 MB
    17 SystemStarter root 0.0 680.00 KB 585.61 MB
    20 securityd root 0.0 2.16 MB 587.43 MB
    23 mds root 0.0 13.52 MB 64.70 MB
    24 mDNSResponder _mdnsrespo 0.0 1.21 MB 587.49 MB
    25 loginwindow ianmac 0.0 5.92 MB 787.90 MB
    26 KernelEventAgent root 0.0 652.00 KB 585.68 MB
    28 hidd root 0.0 600.00 KB 586.12 MB
    29 fseventsd root 0.0 1.38 MB 592.71 MB
    31 dynamic_pager root 0.0 608.00 KB 585.61 MB
    33 diskarbitrationd root 0.0 1,016.00 KB 585.69 MB
    34 DirectoryService root 0.0 3.93 MB 21.80 MB
    36 configd root 0.0 1.89 MB 587.20 MB
    39 autofsd root 0.0 672.00 KB 585.62 MB
    41 socketfilterfw root 0.0 2.29 MB 585.93 MB
    44 distnoted daemon 0.0 792.00 KB 585.59 MB
    45 portmap daemon 0.0 360.00 KB 585.62 MB
    46 coreservicesd root 0.0 16.61 MB 38.91 MB
    49 blued root 0.0 1.96 MB 596.99 MB
    55 WindowServer _windowser 16.6 68.21 MB 864.35 MB
    76 launchd ianmac 0.0 532.00 KB 585.74 MB
    93 hpusbmond root 0.0 784.00 KB 586.77 MB
    101 HPIO Trap Monito root 0.0 1.43 MB 588.07 MB
    106 AirPort Base Station Agen ianmac 0.0 5.35 MB 2.75 GB
    110 Spotlight ianmac 0.0 3.98 MB 731.96 MB
    111 UserEventAgent ianmac 0.0 3.19 MB 598.84 MB
    112 Dock ianmac 0.0 9.99 MB 782.59 MB
    114 Finder ianmac 0.0 38.39 MB 322.15 MB
    115 ATSServer ianmac 0.0 5.17 MB 638.64 MB
    116 pboard ianmac 0.0 588.00 KB 586.61 MB
    119 coreaudiod root 0.0 2.39 MB 588.91 MB
    123 HP Event Handler ianmac 0.0 2.91 MB 721.91 MB
    125 iTunes Helper ianmac 0.0 2.43 MB 730.67 MB
    136 AppleSpell.service ianmac 0.0 3.63 MB 601.72 MB
    306 Console ianmac 0.0 23.08 MB 847.61 MB
    572 Safari ianmac 5.8 159.05 MB 1.11 GB
    704 Terminal ianmac 0.0 6.18 MB 797.03 MB
    798 Activity Monitor ianmac 15.7 21.17 MB 867.06 MB
    799 pmTool root 1.4 1.39 MB 595.69 MB
    988 SystemUIServer ianmac 0.1 12.73 MB 233.25 MB
    1159 TextEdit ianmac 0.0 9.45 MB 814.12 MB
    1418 cupsd root 0.0 1.91 MB 586.87 MB
    2226 Mail ianmac 0.0 41.83 MB 850.06 MB
    2361 helpdatad ianmac 0.0 8.14 MB 603.46 MB
    2718 Photosmart _lp 0.0 25.29 MB 689.89 MB
    2719 usb _lp 0.0 764.00 KB 586.62 MB
    2804 Network Utility ianmac 0.0 8.91 MB 798.14 MB
    2815 pppd root 0.0 1.62 MB 587.00 MB
    2859 Directory Utility ianmac 0.0 15.32 MB 822.47 MB
    2868 Help Viewer ianmac 0.0 9.70 MB 798.31 MB
    3118 mdworker ianmac 0.0 2.04 MB 598.43 MB
    * DIRECTORY SERVICE LOG *
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    2009-07-05 03:39:57 PDT - T[0xB0185000] - Plugin <Cache>, Version <1.0>, processed successfully.
    2009-07-05 03:39:57 PDT - T[0xB0185000] - Plugin <Configure>, Version <3.0>, processed successfully.
    2009-07-05 03:39:57 PDT - T[0xB0185000] - Plugin <Local>, Version <1.1>, processed successfully.
    2009-07-05 03:39:57 PDT - T[0xB0185000] - Plugin <LDAPv3>, Version <3.1>, processed successfully.
    2009-07-05 03:39:57 PDT - T[0xB0185000] - Plugin <Search>, Version <3.1>, processed successfully.
    2009-07-05 03:39:57 PDT - T[0xB0185000] - Plugin <BSD>, Version <2.0>, processed successfully.
    2009-07-05 03:39:57 PDT - T[0xB030B000] - Registered node /Configure
    2009-07-05 03:39:57 PDT - T[0xB030B000] - Plug-in Configure state is now active.
    2009-07-05 03:39:57 PDT - T[0xB040F000] - Plug-in LDAPv3 state is now inactive.
    2009-07-05 03:39:57 PDT - T[0xB038D000] - Registered Locally Hosted Node /Local/Default
    2009-07-05 03:39:57 PDT - T[0xB038D000] - Registered node /Local/Default
    2009-07-05 03:39:57 PDT - T[0xB0513000] - Registered Locally Hosted Node /BSD/local
    2009-07-05 03:39:57 PDT - T[0xB0513000] - Registered node /BSD/local
    2009-07-05 03:39:57 PDT - T[0xB0513000] - Plug-in BSD state is now active.
    2009-07-05 03:39:57 PDT - T[0xB038D000] - Plug-in Local state is now active.
    2009-07-05 03:39:57 PDT - T[0xB0491000] - Registered node /Search
    2009-07-05 03:39:57 PDT - T[0xB0491000] - Registered node /Search/Contacts
    2009-07-05 03:39:57 PDT - T[0xB0491000] - Registered node /Search/Network
    2009-07-05 03:39:57 PDT - T[0xB0491000] - Plug-in Search state is now active.
    2009-07-05 03:39:57 PDT - T[0xB0420000] - Local Plugin - index passed integrity check
    2009-07-05 03:39:58 PDT - T[0xB0289000] - BSD Plugin - index passed integrity check
    2009-07-05 03:39:58 PDT - T[0xB0289000] - Registered node /Cache
    2009-07-05 03:39:58 PDT - T[0xB0289000] - Plug-in Cache state is now active.
    2009-07-05 03:39:58 PDT - T[0xB0185000] - Plugin "Active Directory", Version "1.6.5", is set to load lazily.
    2009-07-05 03:39:58 PDT - T[0xB0185000] - Plugin "PasswordServer", Version "4.0.3", is set to load lazily.
    2009-07-05 04:12:10 PDT - T[0xB0081000] - Network transition occurred.
    2009-07-05 04:12:11 PDT - T[0xB0081000] - Network transition occurred.
    2009-07-05 04:16:03 PDT - T[0xB0103000] - Plugin "Active Directory", Version "1.6.5", loaded on demand successfully.
    2009-07-05 04:16:03 PDT - T[0xB0103000] - Plug-in Active Directory state is now inactive.
    2009-07-05 07:54:25 PDT - T[0xB0081000] - Network transition occurred.
    2009-07-05 07:54:25 PDT - T[0xB0081000] - Network transition occurred.
    2009-07-05 08:22:22 PDT - T[0xA050D720] - Sleep Notification occurred.
    2009-07-05 08:53:59 PDT - T[0xA050D720] - Will Power On (Wake) Notification occurred.
    2009-07-05 09:03:31 PDT - T[0xB0081000] - Network transition occurred.
    2009-07-05 09:03:31 PDT - T[0xB0081000] - Network transition occurred.
    i dont know if these logs help. BUT THANKS A MILLION. REALLY.

  • Trouble with Time Machine (runs constantly). Erase and install?

    Trouble with Time Machine (runs constantly). Tried re-installation (equivalent of archive install) of Snow Leopard. Time Machine still unable to complete a back-up. Erase and install recommended at Genius Bar. Have backed up data to external HD using Super Duper. Should be a bootable backup. Last successful backup through Time Machine was 6/1/11. Not sure if I can access this back-up if I erase and re-install.
    Computer shipped with Tiger (7/2007). Have original disks. Now running Snow Leopard. So: erase HD, install Tiger, then update to Snow Leopard? Start-up from Tiger disks does not appear to work (starting up holding "C" key). Suggestions? Want very much to transfer data to new iMac, but do not want to carry bugs forward. Very nervous about erasing HD. And have the questions above about reinstalling system software.
    Advice desired! Thanks.

    Well if you can hold option and boot off the Superdupes clone and it works fine then you should be set to do what you need to do to the original boot drive.
    Disconnect all drives and c boot off the Snow Leopard install disk, use Disk Utility to Erase > format HFS+ journaled your internal boot drive.
    Quit and reinstall OS X Snow Leopard, setup (do not use Setup/Migration Assitant!) and update to 10.6.8
    When you setup the new install, use the same hard drive name and user name as you did before.
    Now the free iLife that came on the Tiger disks you won't get naturally, but you can pick them off the disk with the shareware program called Pacifist.
    install your programs from fresh sources, this way you don't get the "crap" from the older setup.
    Once your machine is up and going. Hook up the clone and transfer your user folders over manually. With iTunes just replace the whole folder. Because you kept the same user and boot drive name as before, the playlists should be fine.
    Once your all peachy, take the opportunity to clone this new setup to a external drive, label and disconnect.
    Make another clone for day to day, or week to week clone updates and your just a hold option boot away for recovery.
    You know Superdupes and Carbon Copy Cloner both have auto-scedualing/updating ability, so you can leave them plugged in and it will perform a update so your clone stays fresh and recent.
    But you should keep a clone timed back about a couple of weeks back just in case you install something bad and don't learn about it right away.

  • Trouble doing an erase and install

    ocquired the panther retail disks I need to do the erase and install. I have an ibook dual with os 2.8 in it. I do not know who the administrator is nor the password. I learned here that I could do an erase and install with the correct disks. I want to clean this baby out and call it my own, so to speak.
    So...have the correct cd's however when I try to install disk 1 (restarting by holding "c" down) i I get asked for administrator name and password ( of which I don't have ) What am I doing wrong. Prior to getting the cd's which arrived today, I received lots of help from you all concerning how to clean this g3 out. Ibook has plenty of hard drive avail. ( 9 GB) and I maxed the ram to 640. HELP!
    Thanks, Fran

    Hi,
    I've actually had this problem recently many times. If someone has set a login and password you can't boot from an installer disk.
    Here's how I've gotten around it:
    1)Hook the iBook to your iMac with a Firewire cable and boot the iBook into target mode. It will show up as an external drive and can be erased and reformated from the iMac. Once that is done you'll be able to boot the iBook from the CD assuming the drive is OK/bootable.
    2) Pull the connector on the drive and boot into the CD reattaching the connector once you see the Apple. Hard to do since you have to have the iBook mostly apart.
    < Edited by Host >
    Richard

  • Clean Erase and Install?

    I am about to install Final Cut on my Mac Book Pro, but noticed a piece of advice in a book I was reading. Since I upgraded my OS from 10.4 to 10.5, the book says that to make sure Final Cut works well, I should have done a clean erase and install of 10.5. I did NOT do that, but instead did an archive and install. My 10.5 seems to work pretty well, save for a few little things... occasional random shut downs and frozen screens, prolonged beach balls... but only rarely does this stuff happen. But I'm guessing that things are not really optimized.
    So, if I were to do a clean erase, what do I do? I have time machine up and running. I did a copy of my drive with Super Duper! Now what do I do? I don't want to make a big mess. I have my Leopard install disc that I bought (back when if first came out.) If anybody would be so kind as to suggest a list of steps that I would/should take, I would really appreciate it. I'm a little afraid to erase my whole drive... even with all the backups I have.
    Thanks!

    An Archive and Install is similar except without erasing the drive, so you should be OK. However, it would be wise to make a cloned backup of your boot volume for security in case you later have any problems and must erase the drive.

  • How to bring in back up files/apps after erase and install? Thanks!

    Don't let the first post fool you - new account, long time user; old account login details lost in a keychain somewhere...
    Preparing for Leopard I had a good clean out and got to 21gb of free space on my 40gb HD.
    Backed up files to Firewire AND USB external drives.
    I tried an upgrade installation of Leopard.
    Got the blue screen, tried the APE fixes.
    Couldn't do an archive and install as the message said there wasn't enough space.
    9gb plus 9gb = 21gb+ I guess....!
    (Even tried a Terminal removal of some iTunes files, which I knew I had a back up of, but no luck increasing available space.)
    So, did and erase and install which worked fine.
    But now I am having trouble importing settings from the old files.
    Mail for example wants me to start from scratch, and won't see the back ups I made.
    I realize each application has library files, plists and other files associations - how to I get the virgin Leopard versions to recognize their older cousins?
    Migration Assistant doesn't seem to see external drives except for Time Machine which of course has nothing I want...
    How also to import 3rd party apps. with their previous associations and settings?
    Hope I don't have to start from scratch...
    Thanks so much in advance.
    Stephen

    You can't just replace the user folder with the one from before the 10.5 install. What you have to do is individually drag the items from each folder ie "Music" to their corresponding folders in the new home folder.
    Put the Backup "Documents" files to New "Document" folder
    Mail is located in username/Library/Mail and possibly also username/Library/Mail Downloads, drag both these to the new walts "Library".
    Bookmarks is located in username/Library/Safari/Bookmarks.plst, once you find this go to the File Menu in Safari and go to "Import Bookmarks."
    I would not recommend copying any settings from the backup to 10.5, this causes errors sometimes. These settings are also easily redone. If you must have them spotlight them or search for them in the preferences or Library/Application Support. Applications Mail settings can also be easily reconfigured for example.

  • Intel iMac G5, black screen during erase and install -- PLEASE HELP!

    My sister's Intel iMac G5 seriously has been a lemon, it has had SO many issues. It's now 2 years old, and has been rather slow for the maybe the last year, but over the last month or so it has gone way downhill, and it literally takes an hour to boot up, and 4-5 minutes to do anything (open an application, look at a photo in iPhoto, etc.). So, we've been trying to "erase and install" with her install discs to hopefully give the computer a clean boot and see if it helps at all. She has already backed everything up.
    She started the erase and install last night, and it was going ridiculously slow. This morning when she woke up, the blue progress bar had gone about half way across. Then she went to get her kids ready, and when she came back in it looked like the computer was rebooting itself (gray screen with apple), but then the screen turned black and she can't do anything on it. Has anyone seen anything similar to this before?
    We have had so much trouble getting this to work (we tried an archive and install a few days ago, but it gave her an error at the end). For about a day we couldn't even get the computer to boot up at all, but then miraculously yesterday morning it booted! Please help, I've converted her to Macs but if I can't get hers fixed she may never get one again!!

    Does she have the Apple Hardware Test CD/DVD?

  • Serious issues with iMac, black screen during erase and install-PLEASE HELP

    My sister's Intel iMac G5 seriously has been a lemon, it has had SO many issues. It's now 2 years old, and has been rather slow for the maybe the last year, but over the last month or so it has gone way downhill, and it literally takes an hour to boot up, and 4-5 minutes to do anything (open an application, look at a photo in iPhoto, etc.). So, we've been trying to "erase and install" with her install discs to hopefully give the computer a clean boot and see if it helps at all. She has already backed everything up.
    She started the erase and install last night, and it was going ridiculously slow. This morning when she woke up, the blue progress bar had gone about half way across. Then she went to get her kids ready, and when she came back in it looked like the computer was rebooting itself (gray screen with apple), but then the screen turned black and she can't do anything on it. Has anyone seen anything similar to this before?
    We have had so much trouble getting this to work (we tried an archive and install a few days ago, but it gave her an error at the end). For about a day we couldn't even get the computer to boot up at all, but then miraculously yesterday morning it booted! Please help, I've converted her to Macs but if I can't get hers fixed she may never get one again!!

    I'm afraid that it's a contradiction in terms to talk about an intel iMac G5. What your sister has is an intel machine, and she will find good advice by posting to the [intel iMac Forum|http://discussions.apple.com/forum.jspa?forumID=1110].

  • Can't erase and install SNow Leopard on old MacBook Pro

    I am trying to erase and install Snow Leopard on a MacBook Pro3,1. I boot up with the installation disc, get to pick a language but then a window pops up that says "Mac OS X can't be installed on this computer" and gives me the options to Restore from Backup or Restart.
    I had upgraded to a 500GB hard drive on this machine which I used for months, but it is currently running off the hard drive of a new MacBook Pro that got fried. The installation disk I am using is the one I got with that unfortunate machine. Could this be the problem?
    Any other suggestions?
    Other info: Mac OS X 10.6.1 (108504)
    Other History: The machine I am trying to erase and install on recently had its logic board replaced under warranty because of the NVIDIA graphics card issue. I have not found the service centre in South Africa to be very trustworthy, in fact the first time they claimed to have replaced the logic board, the computer (which had been intermittently failing to boot up) immediately started displaying the same problems. Another mac shop said to me that the "new" logic board looked so dusty that it seemed extremely unlikely that it had been replaced a week prior. Anyway, it has ostensibly been replaced again, along with a faulty superdrive.
    When it went back to the service centre, they put in the hard drive of another, new, MacBook Pro of mine that got fried in an unrelated incident
    Please help! I want to give this machine to an employee but
    a) want to make sure it's stable and functioning properly, and
    b) want to give it a clean slate with my personal data and settings erased.

    You need a retail Snow Leopard installation disk. Available for $29 USD. http://store.apple.com/us/product/MACOS_XSNGL
    Once you install it onto the old machine, you can use the setup assistant to migrate your stuff and apps from the other machine.

  • Maybe it's time for an Erase and Install???

    Things were getting a bit sluggish (like 90% speed drop, and beach balls every few minutes) on my main HD (MacHD), so I created a new backup on my external HD (MacBkup).  This is a cloned, bootable copy, created via Carbon Copy Cloner.  Sluggishness was especially prevalent in Safari and Apple Mail, but at some point would effect almost everything.  First noted this after updating to 10.6.7 and Safari 5.0.5.
    Some specs:
    •  2.4 GHz Intel Core 2 Duo
    •  4 GB 1067 MHz DDR3
    •  250 GB HD, about 100 GB not used
    •  10.6 (or above)
    I've tried a number of options, some of which worked for an hour or a few, but it wasn't long before the bad behavior returned. 
    First I tried all the basic stuff, like Repair Disk Permissions and Repair Disk in Disk Utility.  Everything gets repaired.  I used Reset Safari in the Safari menu and cleaned up a number of options there (caches, histories, and the like).  Removed Safari extensions and similar, especially those from pre-Safari 5 days.  Did the PRAM. 
    Did an Archive and Install of 10.6 on MacHD.  Did Software Update to bring everything up to date.  Worked somewhat well until Safari 5.0.5 was installed.  Sluggishness returned big time.  Did another Archive and Install of 10.6, but no further Software Updates.  No matter.  It's sluggish again. 
    Ran quite a few tests using Disk Genius (DG).  Did repair disk and repair disk permissions using DG. Scanned for bad sectors.  Found none.  Did a Defrag. Supposedly never needed but did it anyway.  The MacHD is still sluggish, sometimes even more so than before.  Ran DiskWarrior.  Created a new directory structure, which was only a slight modification from the existing one.  Returned to MacHD, still sluggish.  While doing all these tests on MacHD, MacHD seemed to be responding normally.  No sluggishness.  Only when booting from MacHD would there be a sluggishness problem. 
    Booted from MacBkup.  The bootable copy on MacBkup is only 3 days old, so it's > 99% identical to MacHD.  It runs fine.  No sluggishness. 
    So here's where I am today...
    •  All hardware tests tell me MacHD is fine.
    •  MacHD is only sluggish when booted from.  When accessed by utilities on disk or MacBkup, it seems to run fine. 
    •  The cloned version, 3 days old and > 99% identical to the one on MacBkup runs fine, so that tells me my software is in good condition. 
    •  All other tests run fine, except for small problems that get fixed, like permissions. 
    The only two options I can think of is reclone MacBkup back to MacHD.  But the sluggishness was happening before this clone was made, so I don't what that will accomplish.  Or I can Erase and Install, with all the resultant headaches that go with that. 
    So all you Mac Gurus.  Any other ideas on this? 

    OK, well things are back to normal.  As mentioned above, the backup I had made earlier this week, one that was already displaying problems, seemed to be working relatively normally on disk MacBkup.  So I figured what the heck.  Just copy it back to MacHD and see what happens.  And it's working. 
    Anyway, the maintenance (Disk Utility, Drive Genius, DiskWarrior) I did on MacHD obviously did something.  I thought that I would just copy the problems back, but no.  I'm back to 10.6.7 and Safari 5.0.5 (although 5.0.5 definitely seems slower than 5.0.4). 
    Just another reason to keep not only a backup, but a bootable one.  

  • Erase and install?? a few problems...

    Hello. This is going to be a long one, so you might as well get a fresh cup.
    A little history. I started with a G4 Powerbook (10.4.11) some number of years ago. In November of last year I got a 24" iMac. Turned it on, set it up with a new user named "swank" (the same as on on powerbook.) After this, I realized I wanted to bring my old user over from the lappy. Using migration assistant, I tried to do this. I can't remember exactly, but I'm pretty sure that because there was already a user named "swank", I had to change the one I was bring in. So, I changed it to "swanks." I also made a user for my girlfriend.
    So, for a long time I used m$ office 2004 on the lappy. Then I upgraded to 2008. Everything worked fine and dandy. Then I moved over to the iMac. Not so fine and dandy anymore. Word works just fine, but PP and Excel have issues with saving documents. If I email a doc to myself from school, I can open it and view it just fine.
    (on edit: actually, this is not true. I'm going over the details below and realized that I can access a file from a thumb drive, etc, but not email)
    BUT, if I save it afterwards or save it from the email BEFORE opening it, it disappears somewhere into the ether. I eventually found out where this "ether" place is, but that will come later. I tried to reinstall office a couple times, to no avail. So I went to the local Mac store (non-corporate) the other day and talked with one of the techs about it. He told me about some files that needed to get deleted along with the uninstall. I did that a couple times, did a repair disk from the install disk (per the techs request as well), restarted between doing everything, etc, etc. Once convinced all was clear, I reinstalled office 2008. AAAAHHHHHH. SAME THING!!!! I don't get it. I don't want to talk with m$. I tried that once. It failed.
    Now I am wondering about starting ALL over from scratch. I'm not sure how to proceed from this point though. I have a time machine backup (250 gb of stuff from myself and my gf) and I have a bootcamp partion (that time machine has NOT been backing up.) So I guess my questionS are:
    1. can I do an erase and install on JUST the mac partition?
    2. once reinstalled, will I be able to pick and choose stuff off the time machine disk? Or do I have to simply restore completely from it (which at this point I would rather not)?
    3. is step #2 a good idea (bringing in individual files, if possible)? Or will this possibly bring in the corrupted-ness that I am currently experiencing?
    4. is there a way to do this without a clean install?
    Details of office problem:
    1. I open a document (new)
    2. Type anything
    3. Save
    4. Right click on file name at top of window
    (this is what I was referring to as the "ether." *WHY IN GOD'S NAME WOULD SOMETHING GET SAVED HERE?* Even though I specified that it get saved in "Documents"?????
    5. Bang head against wall
    1. I ATTEMPT to open a document saved when office worked
    2. 1 of 2 things will happen:
    OR
    (No matter WHAT file I try to open, only the last document I made will open, AND it will be called "juan")
    2. Bang head against wall
    Anyway, if you've made it this far, your are brave. Maybe you have advice. Thanks for listening.
    Dave
    Also, now, after erasing the m$ stuff, when I open a finder window in the user "swanks", the one I mainly use, the window for "swank" shows up. You know, with all the little red circle with white line through it things on the bottom right corner of a folder?? What the heck?

    Before erasing the volume and reinstalling, there are a few things you might want to try first, which are less disruptive:
    1. Force Office to generate new preference files. Go to /Users/swanks/Library/Preferences. Create a folder called "Microsoft_old". Drag the folder /Users/swanks/Library/Preferences/Microsoft into the new Microsoft_old folder. Drag all files in your preferences folder which begin with "com.microsoft" in there as well. Relaunch PowerPoint and test it out. You may find it was just a wonky prefs file causing the behavior. If you aren't seeing it in any other application, this is pretty likely.
    2. Test the opening/saving behavior of powerpoint in the new user account. If it is fine, then you can just move your files over from one user to the other. There are a few ways of doing this, but the simplest is probably to put everything you want into the /Users/Shared folder and change ownership to your new user account via the Get Info window or the Terminal, if you are comfortable in the command line (using chown -R is usually faster and more reliable than using the Sharing & Permissions section of the Info window, in my experience). Also, you can use your girlfriend's account to test this - does PowerPoint work as expected when she is logged in?
    If a new user account behaves the same way, then you probably have deeper issues than just preference problems. At that point you may want to consider rebuilding the OS.
    To answer your questions directly:
    1. can I do an erase and install on JUST the mac partition?
    Yes. You do not have to touch the Boot Camp partition when reinstalling Mac OS X. When booted from the install disc, you will have
    2. once reinstalled, will I be able to pick and choose stuff off the time machine disk? Or do I have to simply restore completely from it (which at this point I would rather not)?
    Yes. When you browse your Time Machine Backup (with the fancy space-warp background), you can select individual files/folders to restore. It will prompt you to select a location where you want to restore the files.
    3. is step #2 a good idea (bringing in individual files, if possible)? Or will this possibly bring in the corrupted-ness that I am currently experiencing?
    I don't think you are dealing with actual file corruption, more likely broken preferences or damaged defaults. I wouldn't be worried about bringing over any non-OS files.
    4. is there a way to do this without a clean install?
    See above. Those are the things I would try first, before you do a clean install.
    I hope this helps. If you have any questions, post and I'll try to answer.
    Message was edited by: Duncan Wright

  • Failed Erase and Install of OS X Tiger on a 15" MacBook Pro (older model)

    Hello,
    I just recently attempted to erase and install Tiger on my MacBook Pro using the two installation CDs that came with my computer when I originally purchased it (August 2006). The error I am having trouble with is that about three quarters of the way through the installation using disc 2, the installation stops and says that it was unsuccesful due to errors that occured in the installation process. The installer suggest that I attempt the installation again and asks for disc 2, at which point the process starts again and I recieve the exact same error message.
    I tried to solve the problem myself by looking at the support pages, but nothing specifically addressed my problem. The support site said that sometimes a lack of RAM can be to blame but clearly my computer's 2 GB is more than the reccomended 512 MB or 256 MB or whatever it said it was.
    I suppose the culprit is either the install disc or my hard drive. All I really need is to know how to get out of the installing process and try and install off of a different OS X Tiger DVD disc that I have in addition to the two CDs that came with the computer. This obviously will tell me if my computer or the disc is at fault. I hope it's the disc.
    Thank you very much for your help,
    -Travis
    15" MacBook Pro   Mac OS X (10.4.10)   2 GB RAM 120 GB Hard Drive

    travishaby:
    +There isn't any way to access the utlilities menu,+
    I suspect that there may errors in the directory that is causing your difficulties. I suggest that you start over.
    Formatting, Partitioning Zeroing a Hard Disk Drive
    Warning! This procedure will destroy all data on your Hard Disk Drive. Be sure you have an up-to-date, tested backup of at least your Users folder and any third party applications you do not want to re-install before attempting this procedure.
    Boot from the install CD holding down the "C" key.
    Select language
    Go to the Utilities menu (Tiger) Installer menu (Panther & earlier) and launch Disk Utility.
    Select your HDD (manufacturer ID) in left side bar.
    Select Partition tab in main panel. (You are about to create a single partition volume.)
    Select number of partition in pull-down menu above Volume diagram.
    (Note: 1 partition is normally better for an internal HDD. External HDDs usually have more than one)
    Type in name in Name field (usually Macintosh HD)
    Select Volume Format as Mac OS Extended (Journaled)
    Click Partition button at bottom of panel.
    Select Erase tab
    Select the sub-volume under Manufacturer ID (usually Macintosh HD).
    Check to be sure your Volume Name and Volume Format are correct.
    Select on Security Options button (Tiger) Options button (Panther & earlier).
    Select Zero all data. (This process will map out bad blocks on your HDD. However, it could take several hours. If you want a quicker method, don't go to Security Options and just click the Erase button.)
    Click OK.
    Click Erase button
    Quit Disk Utility.
    Open installer and begin installation process.
    (Note: There is some question about the usefulness of zeroing the HDD, but because of the difficulties you are having I think it is advisable)
    Please post back with further questions or comments.
    Good luck.
    cornelius
    Message was edited by: cornelius

  • Should I do an "erase and install" on iBook G4?

    I have a late 2004/early 2005 iBook G4 with an 80GB hard drive. It came running Panther, and I upgraded it to Tiger. In preparation for upgrading it to Leopard, I bought additional RAM and brought it from 786MB to 1.25GB of RAM. Then I installed Leopard. So far no problems, but I recently added some third-party, graphics-heavy software and now have only 13+GB left again on the hard drive. (It had been up to 20GB of free space even after the upgrade to Leopard.) I am poised to connect the iBook to a recently erased LaCie 250GB external hard drive and to start up Time Machine, but before I do this, in order to make the iBook run in the most efficient way, does it make sense to backup everything onto the LaCie drive and then "erase and install" the Mac HD on my iBook and start over again with a clean install. If so, how--step-by-step, please, as I am 59!--would I go about doing this? (I have the original Panther disks that came with the iBook, as well as the Tiger disk and Leopard disk.) Would I create such a back-up with Time Machine itself of with Carbon Copy Cloner or something similar (that others in the Apple discussions have written about). With which disk (Panther, Tiger or Leopard) would I start up the iBook once its disk has been erased? I really need detailed instructions if you don't mind. Thanks!

    I meant that I had upgraded the iBook from 768MB of RAM to 1.25 GB.

  • Please help with erase and install

    I have been having major problems lately with my Leopard upgrade which I did once Leopard first came out.... Ran good for a while but now it locks up all the time and force quit does nothing... At first I did an Upgrade from Tiger but now I want to do an erase and install...
    Can someone run me through using Time Machine to backup my existing drive for my Applications I have like CS3 and Quark etc...
    My main question is... after running TM and having a copy of my existing hard drive.. once I erase and install Leopard can I just tell TM to put certain files back on but leave the NEW Leopard install clean?
    Thank you in advance,
    Marc

    If you are going to go to the extreme of doing an Erase and Install, then do it right and also re-install all your third-party software. This will assure that you won't have problems caused by damaged components or files belonging to your third-party applications. Just backup your personal data files, pictures, music, etc. which you can do by copying them to your backup drive.
    If this isn't feasible then rather than an Erase and Install do an Archive and Install:
    How to Perform an Archive and Install
    1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
    Repairing the Hard Drive and Permissions
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    2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
    3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
    4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
    5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
    6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

  • I did an erase and install of os 10.6.8 and it failed

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    - tried again, but did custom install and left out other languages... this time, installed OK, but when starting up, got to keyboard select, highlighted US keyboard and clicked Next and it hangs there... had to use the power button to shut it down, and tried 2 more times, same result, can't get past Keyboard layout selection...
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    1: Hold the power button down to hard shutdown.
    2: Hold the option key and trackpad button down and boot the machine.
    3: The disk hopefully should pop out, if not when you get to Startup Manager, keep pressing eject on the keyboard.
    4: Take some rubbing alcohol (a tiny bit) on a soft clean cloth and polish the bottom of the disk, when dry and blemish free, stick it in and when it appears, click the arrow key to boot from it.
    5: Review your secure erase procedures here to make sure your not leaving data
    How do I securely delete data from the machine?
    6: Try to reinstall 10.6 again
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    7: If that fails, call Apple and tell them you have a Early 2011 Mac and require MACHINE SPECIFIC Snow Leopard install disks. (10.6.4 -10.6.8) These disks also include the free iLife suite on them.
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    8: After install, just hard shutdown and it will boot to the "Welcome" video for the next owner.
    9: If Apple is going to take too long to send you disks or won't, there is a option to create a image of the bad disk and burn a new one on another Mac (possibly on a PC too) as a ISO image.
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    http://www.walterjessen.com/make-a-bootable-backup-snow-leopard-install-disc/
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    http://www.maciverse.com/install-os-x-snow-leopard-from-usb-flash-drive.html

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