Clean install of Windows 7, product key failed
I wanted to do a clean install of windows. I have a Windows 7 Home Premium 64 product key on the bottom of the laptop. So I made a windows 7 usb boot drive from an iso file from Microsoft's website and formatted the hard drive. I installed Windows 7 with no problems. I go to type in the product key and activate Windows and it fails. Microsoft support says the product key is blocked and that HP is responsible for supporting pre-loaded Windows laptops.
Why is the Windows product key written on the bottom of my computer blocked? And how do i fix it?
Actually HP would ask you to contact MS. And MS would advice you to get Recovery media from HP. This is what is going to happen. You can try your luck with MS first.
MS withdrew all the Windows 7 ISO support, especially to OEMs 2 weeks back.
Regards
Visruth
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Microsoft (R) Windows Debugger Version 6.3.9600.17237 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Ken\Desktop\120414-8515-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*f:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*f:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
Machine Name:
Kernel base = 0xfffff801`1981d000 PsLoadedModuleList = 0xfffff801`19ae49b0
Debug session time: Thu Dec 4 05:16:31.298 2014 (UTC - 5:00)
System Uptime: 0 days 0:00:12.923
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck FC, {ffffd000217aaa00, 8000000104112963, ffffd000217aa7a0, 2}
*** WARNING: Unable to verify timestamp for rtwlanu.sys
*** ERROR: Module load completed but symbols could not be loaded for rtwlanu.sys
Probably caused by : rtwlanu.sys ( rtwlanu+10d69a )
Followup: MachineOwner
2: kd> !analyze -v
* Bugcheck Analysis *
ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)
An attempt was made to execute non-executable memory. The guilty driver
is on the stack trace (and is typically the current instruction pointer).
When possible, the guilty driver's name (Unicode string) is printed on
the bugcheck screen and saved in KiBugCheckDriver.
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Arg1: ffffd000217aaa00, Virtual address for the attempted execute.
Arg2: 8000000104112963, PTE contents.
Arg3: ffffd000217aa7a0, (reserved)
Arg4: 0000000000000002, (reserved)
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CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0xFC
PROCESS_NAME: System
CURRENT_IRQL: 0
ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
TRAP_FRAME: ffffd000217aa7a0 -- (.trap 0xffffd000217aa7a0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffffd000217aaa08 rbx=0000000000000000 rcx=ffffe00003734a70
rdx=ffffd000217aa9f0 rsi=0000000000000000 rdi=0000000000000000
rip=ffffd000217aaa00 rsp=ffffd000217aa938 rbp=ffffd000217aa9a8
r8=ffffd000217aaa00 r9=ffffd000217aa9f8 r10=ffffd00020640000
r11=ffffd000217aa940 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na po nc
ffffd000`217aaa00 0000 add byte ptr [rax],al ds:ffffd000`217aaa08=00
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff801199c3e32 to fffff8011996d0a0
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ffffd000`217aa578 fffff801`199c3e32 : 00000000`000000fc ffffd000`217aaa00 80000001`04112963 ffffd000`217aa7a0 : nt!KeBugCheckEx
ffffd000`217aa580 fffff801`19853bc6 : 80000001`04112963 00000000`00000000 ffffd000`217aa720 00000000`00000008 : nt! ?? ::FNODOBFM::`string'+0x468a2
ffffd000`217aa5c0 fffff801`19885ffd : 00000000`00000008 ffffe000`02759880 ffffd000`217aa7a0 ffffe000`052a0000 : nt!MiSystemFault+0xaf6
ffffd000`217aa660 fffff801`1997732f : 00000000`00000008 ffffe000`03734a70 00000000`00000000 ffffd000`217aa7a0 : nt!MmAccessFault+0x7ed
ffffd000`217aa7a0 ffffd000`217aaa00 : fffff800`01db969a ffffe000`03734a70 ffffe000`03000000 00000000`00000001 : nt!KiPageFault+0x12f
ffffd000`217aa938 fffff800`01db969a : ffffe000`03734a70 ffffe000`03000000 00000000`00000001 00000000`00000000 : 0xffffd000`217aaa00
ffffd000`217aa940 ffffe000`03734a70 : ffffe000`03000000 00000000`00000001 00000000`00000000 ffffd000`217aaa08 : rtwlanu+0x10d69a
ffffd000`217aa948 ffffe000`03000000 : 00000000`00000001 00000000`00000000 ffffd000`217aaa08 fffff800`01ccf62e : 0xffffe000`03734a70
ffffd000`217aa950 00000000`00000001 : 00000000`00000000 ffffd000`217aaa08 fffff800`01ccf62e 00000000`00000004 : 0xffffe000`03000000
ffffd000`217aa958 00000000`00000000 : ffffd000`217aaa08 fffff800`01ccf62e 00000000`00000004 ffffe000`03000000 : 0x1
STACK_COMMAND: kb
FOLLOWUP_IP:
rtwlanu+10d69a
fffff800`01db969a ?? ???
SYMBOL_STACK_INDEX: 6
SYMBOL_NAME: rtwlanu+10d69a
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: rtwlanu
IMAGE_NAME: rtwlanu.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 51dd743f
FAILURE_BUCKET_ID: 0xFC_rtwlanu+10d69a
BUCKET_ID: 0xFC_rtwlanu+10d69a
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0xfc_rtwlanu+10d69a
FAILURE_ID_HASH: {095bf10a-821a-1045-f529-a4601d2cff4f}
Followup: MachineOwner
2: kd> lmvm rtwlanu
start end module name
fffff800`01cac000 fffff800`01ea4000 rtwlanu T (no symbols)
Loaded symbol image file: rtwlanu.sys
Image path: \SystemRoot\system32\DRIVERS\rtwlanu.sys
Image name: rtwlanu.sys
Timestamp: Wed Jul 10 10:48:31 2013 (51DD743F)
CheckSum: 001EE009
ImageSize: 001F8000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
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Solved!
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First sorry if this post to to simar to the other windows 7 product key one but the soultion dosnt work anymore.
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I do believe that ALL OEM's are now charging for a copy of the factory image that is originally on the harddrive. But they cannot be used for repair in the manner that the Windows install disc can be.
What you do with all this information is entirely up to you. I hope it helps.
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Microsoft MVP - Consumer Security
SpywareHammer.com
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