Clean Uninstall of Palm Desktop on Windows 7HP 64bit

I read the message for XP & Vista but I hope to find support for the same with Windows 7 Home Premium 64bit.
Thanks,
Selvan
Post relates to: Treo 90

That info was made available by Aceeca 4/11/2011 to the Palm community with there blessings to use it. If you want excellent directions on how to install it read the post by WyerNut 64bit drivers are here. If you have any problems with it post back and give Pertinent information like what device. What Palm desktop version etc.

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Instructions for a Clean Uninstall of Palm Desktop on Windows XP and Vista computers

A frequent cure for many Hotsync problems is to perform a clean uninstall, and then a reinstall, of the Palm Desktop software. This involves more than just using the Add or Remove Programs utility in the Windows Control Panel.
This thread contains the detailed instructions for performing a clean uninstall on Windows XP computers:
http://forums.palm.com/palm/board/message?board.id=windows_hotsync&thread.id=42819
This thread contains the detailed instructions for performing a clean uninstall on Windows Vista computers:
http://forums.palm.com/palm/board/message?board.id=software&message.id=35331&query.id=1042#M35331
Post relates to: None
Message Edited by smkranz on 12-31-2008 08:31 AM
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

A frequent cure for many Hotsync problems is to perform a clean uninstall, and then a reinstall, of the Palm Desktop software. This involves more than just using the Add or Remove Programs utility in the Windows Control Panel.
This thread contains the detailed instructions for performing a clean uninstall on Windows XP computers:
http://forums.palm.com/palm/board/message?board.id=windows_hotsync&thread.id=42819
This thread contains the detailed instructions for performing a clean uninstall on Windows Vista computers:
http://forums.palm.com/palm/board/message?board.id=software&message.id=35331&query.id=1042#M35331
Post relates to: None
Message Edited by smkranz on 12-31-2008 08:31 AM
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Palm Desktop with Windows XP PRO SP3

Why the Palm Desktop doesn´t work since I have installed Service Pack 3 - Portuguese - on my Windows XP PRO ?
Post relates to: Zire 72

Try the following to see if you can get Palm desktop to open.
Locate your username folder on the PC. Look in c-programs-palm-username folder (this is the name you assigned in Palm desktop for the username).
Click on the following link to the kb.palm.com webpage for the article regarding your username folder.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=26674
Rename the data folders one at a time and see if Palm desktop will open. Locate the address folder and rename it to address.old. Try to open Palm desktop and see if you get the same problem. If you do, rename the datebook folder to datebook.old and try to open Palm desktop. Rename each folder with the same method and try to open PD. If it opens after renaming a folder then the folder you renamed is the culprit. Once you get palm desktop open, try a sync with the conduits set to Handheld overwrites desktop.
Let me know if it works. If it doesn't, then you will need to do a "clean" uninstall of Palm desktop.
Post relates to: Palm i705
Message Edited by cygnusX1 on 10-01-2008 04:42 PM

Palm Desktop for Windows 7

No device
Zire 71 w/Palm os 5.2.1. Just upgraded to Windows 7. Is there any Palm Desktop that i can download to continue using my Zire? Had 4.1 but could not get HotSync to work. Not crazy about 6.2, but will take at this point if i can find to download. Thanks.

Palm wrote there desktop software for Windows 32bit. You need the Aceeca 64bit Windows driver for Palm desktop. If you have loaded and unloaded several different versions of the Palm desktop trying to get things to work you will also need to do a clean uninstall of the Palm desktop software, so everything will work properly. I would first try the Palm desktop version that you have installed on your computer and follow the directions given in the sticky post I have linked. Post back for more info if needed.
64bit Palm Desktop drivers are here

Installing Palm Desktop on Windows 7

I originally tried to install from the CD that came with my Palm but when it couldn't find the device drivers for my Palm Centro, which I've had for more than a year, I uninstalled Palm Desktop, downloaded the latest version from the website and tried to reinstall again. In both cases, the device drivers can't be found and I'm not sure what to do so that's why I'm contacting you today. Please help - I would hate to have to get rid of my Palm and go to an iPhone just because you guys don't have everything compatible with Windows 7.
This question was solved.
View Solution.

Hello OntarioWineDiva, Welcome to the Palm Support Community.
Your question gets asked on a daily basis here, thus we have a "sticky post" set up to offer a solution.
Please look at the posts at the top of this section (with grey backgrounds). There is one entitled "Win7 and Vista HotSync instructions here..."
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

How to reinstall Palm desktop for Windows without losing all my desktop data

I use a Palm T|X and Windows XP Pro. I was using Palm Desktop 4.x but decided to upgrade to the latest version. 6.2.2. I have had a lot of problems since then, HotSync does not work properly with CalorieKing and Palm Desktop complains about "switching users" each time I try to open Contacts.
I want to uninstall Palm Desktop 6.x and reinstall Palm Desktop 4.x. I know that my data will be safe if after the new install I tell HotSYnc to have the handheld overright the deaktop. However, what about the programs? Will they also get transferred from the Palm back to the desktop? Will the conduits be set up correctly for Documents to Go, CalorieKing and my other applications, or will I have to reinstall them?
Post relates to:

The programs are still in place, but how does the "new" copy of Palm desktop know they are there? Also, there are copies of the programs that are installed only on the Palm but not the Windows machines in one of the Palm desktop folders that use used to restore data to the Palm T|X. How do I save that data, without having to install all those programs yet again, even though they already exist on the palm?.
Post relates to:

Problem installing Palm Desktop on Windows Vista.

I am trying to install PalmDesktopWin414 on a couple different computers that are both running Windows Vista Ultimate. At the palmOne InstallShield Wizard welcome screen it generates the following error.
Internal Error 2738.
This interrupts the installation and it does not complete. Any suggestions?
Jon
Post relates to: Palm Z22
Post relates to: Palm Z22

hello all , i got mine up and running late last night and thought that since it drove me nuts i would share how i did it with others having the same problem, for fyi i am using a sony clie sj22 and hotsyncing with an usb cable for reference with palm OS4.0 i think.
1. dont install the software just yet please follow
2.let palm desktop thru thye firewall program and make an exception for it there.
3. disable and antivirus software as it sees palm as a threat.
4.now install palm desktop i used my old version palm desktop 4.0 BUT DONT INSTALL THE PROGRAM IN PROGRAM FILES try somewhere else like documents( this i read on another site where someone tried it but failed there).
5.now turn on your palm pda and open up hotsync page, up in the upper left screen corner touch the hotsync tab and down should come a sub menu, form here you need to set up all of your conduits,modem sync preferencesmconnection setup etc make sure they are set for how you will be hotsyncing.
6.now open up the desktop program and on your toolbar you should see the hotsync icon click on this and set set the options here.
7.now you should be able to hotsync(communicate) from the pda to the computer .
Hope this helps , sorry that some one like me had to figure it out by staying up late until i got it .
MICROSOFT apparently doesnt care if you fix it that way you bite the bullet and buy a windows mobile device.
and PALM i think about the same
too bad if you think about all the millions of these devices out there they are pissing alot of people off and losing sales from it.
Message Edited by aa1pr on 11-09-2007 06:05 AM

Problems to load Palm Desktop on Windows 7 Profesional

I have downloaded the PalmDesktopWin62 executable to load the Desktop for a Palm Desktop for a Palm TX. The problem is when I run the program I get the following message: 1607: Unable to install InstallShield Scripting Runtime.
I would appreciate assistance.
Post relates to: Palm TX

I did a google search for your proglem, I found this article, you might give it a try.
http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/1607-unable-to-install-i...
I hope this helps
Terry

Palm Desktop on Windows 7, 64-bit

My Palm Vx broke long ago but I still have been using Palm Desktop 4.1 on an XP desktop as a rolodex.
I am soon to get a 64-bit Windows 7 machine.
How can I continue to access my Palm address book on the new machine?
I already made archives in .aba, .csv and vCard format of the address book on my old machine.
If Palm Desktop fails, anything else I can use?

My Palm Vx broke long ago but I still have been using Palm Desktop 4.1 on an XP desktop as a rolodex.
I am soon to get a 64-bit Windows 7 machine.
How can I continue to access my Palm address book on the new machine?
I already made archives in .aba, .csv and vCard format of the address book on my old machine.
If Palm Desktop fails, anything else I can use?

Migrating Palm Desktop from Windows to MAC

I have just ordered a MAC and will receive it within the next few days.
I need to know how to transfer my present data to the MAC. I hotsync with the Palm Desktop as that allows me to password-protect files, which Outlook doesn't. What are the steps involved in preparing and performing the first hotsync on MAC?? Also, I use "Documents to Go", will this application just tra sfer to the MAC? Thanks for any help.
Post relates to: Centro (AT&T)

Hi Bruno! Are you Portuguese or Brazilian?
Do you have an iPod, which you could use as a transfer way? If not I would recommend you to use the "Back up to disc" feature. Then just insert your DVD's in your new MacBook and import your library.
If you want to use your iPod, then read this:
First sync your content to the iPod.
If you have purchased songs from the iTunes Music Store, then those are pretty easy to transfer to your computer. You'll just need to follow [this instructions|http://docs.info.apple.com/article.html?artnum=305465].
All your other songs (for example, those ripped from your CD's), you'll need to use any 3rd party program to transfer them to your iTunes library!
Use one of this programs (all of them will preserve your metadata):
[iGadget|http://www.ipodsoft.com/site/pmwiki.php?n=igadget.Homepage] (Mac and Windows)
[iPod Access|http://www.findleydesigns.com/ipodaccess/index.html] (Mac and Windows)
Hope this helps! If you still have doubts, please reply.
Best Regards

Palm Desktop on Windows 7 X64

No device
I found something that may work for most of your problems. It is a download with instructions at http://www.aceeca.com/downloads/download_overview.php/cPath/1/downloads_id/13.

That info was made available by Aceeca 4/11/2011 to the Palm community with there blessings to use it. If you want excellent directions on how to install it read the post by WyerNut 64bit drivers are here. If you have any problems with it post back and give Pertinent information like what device. What Palm desktop version etc.

PALM VX and Windows Vista 64Bit

Hey I have been searching all over the site for a solution to my problem and I don't think there is one. I have a Palm VX and I am trying to sync it up with my new Vista Machine. The catch is that my OS is 64-bit I have seen that it says Windows Vista 64 is not compatible, but I have installed Palm Desktop 4.414 and it works fine. But before I order a serial to USB adapter I wanted to know for sure if there is any way around this problem.
Post relates to: Palm Vx

I just recently purchased a new PC with Windows Vista 64-bit. Although I was told and read through postings such as this that synching my Sprint Palm Treo 755p would not be possible. As an IT professional, I was not willing to take no for an answer. I spent the day doing research and am happy to report that as of yesterday I was able to get my Treo to sync up with my Outlook 2007 on the Vista 64-bit OS.
Here is how I did it:
1. I determined that since the Palm Hotsync cable didn't have any drivers to support the 64-bit, I would sync using my Bluetooth dongle.
2. Went to website for dongle (BlueSoleil) and found the Vista 64-bit drivers and downloaded those.
3. Set up the Bluetooth as a network opening Com 5.
4. Set up the Hotsync for network using Com 5
5. Went to Palm website and downloaded the conduits for Outlook 2007
6. Did a Hotsync via Bluetooth with the handheld overwriting Outlook.
7. Downloaded Chapura Pocket Mirror and set the conduits for Outlook.
I am now syncing like the Titanic.
Post relates to: Treo 755p (Sprint)

Error installing BI Publisher Desktop in Windows 7 64bits with Office 2010

Hello
I'm having a problem when trying to install the latest version of BI Publisher Desktop on my computer (Windows 7-64bits with Office 2010).
Almost at the end of the installation it appears a message box saying "Template Builder installer failed: Cannot run installer while Mocrosoft Word is running". Now, i made sure all Office apps are closed, as well as IE windows. What i've noticed is that right before this error appears, a process for WINWORD.exe is open - by the installer.
How can i fix this?
Many thanks for your replies

I've tried runnig the installer with Windows XP SP3 compatibility and it worked.

I can't install palm desktop on windows 7

After extracting ACCESS.msi, the installer fails during extraction of ISScript11.msi
Post relates to: Treo 700p (Verizon)

Hi, I Upgraded to Windows 7 Beta Build 7000 from Vista Home Premium SP2 (RC1) 32 bit. So Palm was already installed on my system. I sync to Outlook 7, but on Win 7 I cannot sync probably because the OS won't recognize my 755. I have had this same problem with Vista, but eventually it recognized my Palm. Interestingly every other program I had on Vista worked fine with Win 7 except McAfee, and I was able to get ahold of their beta to install. Interestingly Win 7 flagged McAfee as not being able to work with the OS. Palm seems to be behind the curve when a new OS is released by Microsoft. It took forever before they got something for Vista. I'm not sure if they will put much effort on getting the older Palm units to work with Win 7, as their efforts seem to be more with the new Web OS and the Pre. Hopefully that will work with Win 7. Is there a way to make Palm aware of the problems with Win 7? FYI The latest build of Win 7 (7048) has supposedly fixed some of the problems, and changed some of the look of the OS. Barry Heath
Post relates to: Treo 755p (Sprint)

Synching Palm TX and Windows 7 64bit

I do not have bluetooth on my computer. What is the best way to sync my TX? I have searched the forums and have not found any solutions. My computer is a Dell laptop if that matters and the Windows 7 is factory installed, 64bit. If there is a way to just transfer via the SD card I would be thrilled.
Post relates to: Palm TX

Hello 2marc: Your solution is right on. After my posting I got a Blue tooth connector ($19.95) and simply followed the Palm directions I downloaded and connection occured. The problem of my TX expense records being transfered is still unsolved. Palm support advised that the third Party that designed the software for the TX had not yet updated its software to 7. I have XP on another system so I am still functional but I am still searching for a solution to my "TX - 7 - Expense Report" problem. Thank you for your input. Brad

Clean Uninstall of Palm Desktop on Windows 7HP 64bit

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