Clean-up not functioning prope

When I tried to perform a clean-up on my zen 20gb it went past 00% and eventually stopped at 553% i'm sure this can't be correct and was wondering if I should perform a format all or reload OS instead?

I know what you mean. My Microphoto froze earlier, and then couldn't rebuild the library (it stopped at 9 of 959 songs every time.) So I decided I'd try the clean up in recovery mode.
Well, apparently it's still working on cleaning up, and doing a very thorough job at.. 600% as of right now. At first I thought this maybe meants files, not percent, but I ost certainly don't have 6K+ files on my microphoto.
Oh, and it won't turn off while it's scanning. I assume this is because it would be damaging?

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