Cleaning my mac of malware

so recently i used a torrent software to download something. now i have these little green boxes with arrows next to them near random words. they have little pop ups when i scroll over them. i know that its some sort of malware, but not what exactly. it changes my search engine everytime to "quicksearch" even when i use the google search bar. how do i clean my macbook pro of these viruses? i just updated to the most recent OSx like two days ago. can anyone give me specific steps to clean this up? i cant really search anywhere on my computer because of this problem.

There is no need to repeat the mistake you already made of downloading unknown software.
You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere  should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
          Install system data files and security updates (OS X 10.10 or later)
or
          Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

Similar Messages

  • I just got my MacBook Air and every time I go to a website other ads and websites pop up saying I need to clean my mac out. Any ideas on what I should do?

    When I am surfing the web other websites pop up saying I need to clean my mac out or I am a winner of something. I just got my Mac so I'm not sure how this happened.

    You may have installed the "VSearch" trojan, perhaps under a different name. Remove it as follows.
    Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
    Back up all data before proceeding.
    Step 1
    Triple-click anywhere in the line below on this page to select it:
    /Library/LaunchAgents/com.vsearch.agent.plist
    Right-click or control-click the line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
    Repeat with each of these lines:
    /Library/LaunchDaemons/com.vsearch.daemon.plist
    /Library/LaunchDaemons/com.vsearch.helper.plist
    /Library/LaunchDaemons/Jack.plist
    Restart the computer and empty the Trash. Then delete the following items in the same way:
    /Library/Application Support/VSearch
    /Library/PrivilegedHelperTools/Jack
    /System/Library/Frameworks/VSearch.framework
    ~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
    Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one. Even if you find none of the items listed in this step, go on to Step 2.
    Step 2
    From the Safari menu bar, select
              Safari ▹ Preferences... ▹ Extensions
    Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
    Reset the home page and default search engine in all the browsers, if it was changed.
    This trojan is distributed on illegal websites that traffic in pirated content. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
    You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

  • I want to clean my mac. what is best mac keeper or mac booster  or is there any recommended by Apple?

    I want to clean my mac. what is best mac keeper or mac booster  or is there any recommended by Apple?

    Neither. I would stay away from any such software. Apple does not make recommendations for any software except their own.
    Kappy's Personal Suggestions About Mac Maintenance
    For disk repairs use Disk Utility.  For situations DU cannot handle the best third-party utility is: Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption. Drive Genius provides additional tools not found in Disk Warrior for defragmentation of older drives, disk repair, disk scans, formatting, partitioning, disk copy, and benchmarking. 
    Four outstanding sources of information on Mac maintenance are:
    1. OS X Maintenance - MacAttorney.
    2. Mac maintenance Quick Assist
    3. Maintaining Mac OS X
    4. Mac Maintenance Guide
    Periodic Maintenance
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) See Mac OS X- About background maintenance tasks. If you are running Leopard or later these tasks are run automatically, so there is no need to use any third-party software to force running these tasks.
    If you are using a pre-Leopard version of OS X, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced after Tiger.  (These utilities have limited or no functionality with Snow Leopard, Lion, or Mountain Lion and should not be installed.)
    Defragmentation
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive except when trying to install Boot Camp on a fragmented drive. Malware Protection
    As for malware protection there are few if any such animals affecting OS X. Starting with Lion, Apple has included built-in malware protection that is automatically updated as necessary. To assure proper protection, update your system software when Apple releases new OS X updates for your computer.
    Helpful Links Regarding Malware Protection:
    1. Mac Malware Guide.
    2. Detecting and avoiding malware and spyware
    3. Macintosh Virus Guide
    For general anti-virus protection I recommend only using ClamXav, but it is not necessary if you are keeping your computer's operating system software up to date. You should avoid any other third-party software advertised as providing anti-malware/virus protection. They are not required and could cause the performance of your computer to drop.
    Cache Clearing
    I recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, Mountain Lion Cache Cleaner 7.0.9, Maintenance 1.6.8, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc. Corrupted cache files can cause slowness, kernel panics, and other issues. Although this is not a frequent nor a recurring problem, when it does happen there are tools such as those above to fix the problem.
    If you are using Snow Leopard or earlier, then for emergency cleaning install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. (AppleJack works with Snow Leopard or earlier.)
    Installing System Updates or Upgrades
    Repair the hard drive and permissions beforehand.
    Update your backups in case an update goes bad.
    Backup and Restore
    Having a backup and restore strategy is one of the most important things you can do to maintain your computer. Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. You can never have too many backups. Don't rely on just one. Make several using different backup utilities. My personal recommendations are (order is not significant):
         1. Carbon Copy Cloner
         2. Get Backup
         3. Deja Vu
         4. SuperDuper!
         5. Synk Pro
         6. Tri-Backup
    Visit The XLab FAQs and read the FAQs on maintenance and backup and restore.
    Always have a current backup before performing any system updates or upgrades.
    Final Suggestions
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity or 20 GBs, whichever is greater, as free space. Avoid installing utilities that rely on Haxies, SIMBL, or that alter the OS appearance, add features you will rarely if ever need, etc. The more extras you install the greater the probability of having problems. If you install software be sure you know how to uninstall it. Avoid installing multiple new software at the same time. Install one at a time and use it for a while to be sure it's compatible.
    Additional reading may be found in:    
    1. Mac OS X speed FAQ
    2. Speeding up Macs
    3. Macintosh OS X Routine Maintenance
    4. Essential Mac Maintenance: Get set up
    5. Essential Mac Maintenance: Rev up your routines
    6. Five Mac maintenance myths
    7. How to Speed up Macs
    8. Myths of required versus not required maintenance for Mac OS X
    Referenced software can be found at CNet Downloads or MacUpdate.
    Most if not all maintenance is for troubleshooting problems. If your computer is running OK, then there isn't really a thing you need to do except repair the hard drive and permissions before installing any new system updates.

  • Cleaning my Mac

    I have a 2008 iMac Desktop with 2.4 GHz Intel Core 2 Duo processor and 1GB 667 MHz DDR2 SDRAM which was used primarily as a family computer when I purchased it. Now that I have purchased everyone in the family MacBooks, I have reclaimed the iMac and use it for my real estate business. I have had several incidents where the iMac is moving incredible slow. My internet appears to be running sluggish at times as well.
    I have been contemplating downloading MacKeeper to help diagnose why my computer is running so slow and to remove old unused files. Before I do that, I wanted to see if anyone had a better recommendation.
    Any input is appreciated. Thanks.

    Whatever you do stay away from MacKeeper.
    Things You Can Do To Resolve Slow Downs
    If your computer seems to be running slower here are some things you can do:
    Start with visits to:     OS X Maintenance - MacAttorney;
                                      The X Lab: The X-FAQs;
                                      The Safe Mac » Mac Performance Guide;
                                      The Safe Mac » The myth of the dirty Mac;
                                      Mac maintenance Quick Assist.
    Boot into Safe Mode then repair your hard drive and permissions:
    Repair the Hard Drive and Permissions Pre-Lion
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    Repair the Hard Drive - Lion/Mountain Lion/Mavericks
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Restart your computer normally and see if this has helped any. Next do some maintenance:
    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
    Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
    Suggestions for OS X Maintenance
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
    Helpful Links Regarding Malware Protection
    An excellent link to read is Tom Reed's Mac Malware Guide.
    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
    See these Apple articles:
              Mac OS X Snow Leopard and malware detection
              OS X Lion- Protect your Mac from malware
              OS X Mountain Lion- Protect your Mac from malware
              About file quarantine in OS X
    If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
    Troubleshooting Applications
    I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
    If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
    Basic Backup
    For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
    1. A Time Machine preferences panel as part of System Preferences;
    2. A Time Machine application located in the Applications folder. It is
        used to manage backups and to restore backups. Time Machine
        requires a backup drive that is at least twice the capacity of the
        drive being backed up.
    Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
      1. Carbon Copy Cloner
      2. Get Backup
      3. Deja Vu
      4. SuperDuper!
      5. Synk Pro
      6. Tri-Backup
    Visit The XLab FAQs and read the FAQ on backup and restore.  Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
    Referenced software can be found at MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
    Pre-Mavericks
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Mavericks and later
    Open Activity Monitor in the Utilities folder.  Select All Processes from the View menu.  Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

  • Is it necessary to "clean" your Mac?   I'm not s but I've been getting ads about cleaning your Mac.  What does it do?   Would it make surfing the web faster?  thanks

    HI,    is it necessary to "clean" your Mac?     I'm not sure what that means or what it does but I've been getting ads that offer to clean it.  Would doing that make surfing the web faster?   Thanks!

    Suggestions for Mac maintenance
    Make redundant backups, keeping at least one off-site at all times. One backup is not enough. Don’t back up your backups; make them independent of each other. Don’t rely completely on any single backup method, such as Time Machine.
    Keep your software up to date. Software Update can be set to notify you automatically of updates to the Mac OS. Some third-party applications have a similar feature, if you don’t mind letting them phone home. Otherwise you have to check yourself on a regular basis.
    Don't install crapware, such as “themes,” "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” “accelerators,” “extenders,” “cleaners,” “defragmenters,” “firewalls,” “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” or "utilities." With very few exceptions, this kind of material is useless, or worse than useless. The more actively promoted the product, the more likely it is to be garbage. The only software you should install is that which directly enables you to do the things you use a computer for — such as creating, communicating, and playing — and does not modify the way other software works. Never install any third-party software unless you know how to uninstall it.
    The free anti-malware application ClamXav is not crap, and although it’s not routinely needed, it may be useful in some environments, such as a mixed Mac-Windows enterprise network.
    Beware of trojans. A trojan is malicious software (“malware”) that the user is duped into installing voluntarily. Such attacks were rare on the Mac platform until recently, but are now increasingly common, and increasingly dangerous. There is some built-in protection against downloading malware, but you can’t rely on it — the attackers are always at least one day ahead of the defense. You can’t rely on third-party protection either. What you can rely on is common-sense awareness — not paranoia, which only makes you more vulnerable. Never install software from an untrustworthy or unknown source. If in doubt, do some research. Any website that prompts you to install a “codec” or “plugin” that comes from the same site, or an unknown site, is untrustworthy. Software with a known corporate brand, such as Adobe Flash, must be acquired directly from the developer. No intermediary is acceptable, and don’t trust links unless you know how to parse them. Any file that is automatically downloaded from a web page without your having requested it should go straight into the Trash. A website that claims you have a “virus,” or that anything else is wrong with your computer, is rogue.
    Relax, don’t do it. Besides the above, no routine maintenance is necessary or beneficial for the vast majority of users; specifically not “cleaning caches,” “zapping the PRAM,” “rebuilding the directory,” “running periodic scripts,” “deleting log files,” “scanning for viruses,” or “repairing permissions.” Such measures are for solving problems as they arise, not for maintenance. The very height of futility is running an expensive third-party application called “Disk Warrior” when nothing is wrong, or even when something is wrong and you have backups, which you must have. Don’t waste money on Disk Warrior or anything like it.

  • I have been gettin a message pop-up, Mackeeper,  Clean your mac.  Is this legit or should I just ignor it?

    I have been getting a message pop-up when I log on to the internet.   It reads, Mackeeper,  Clean you mac.  Is this a legit site from Apple or should I ignor it?

    Paul_31 wrote:
    And just in case it somehow managed to leech its way onto your Mac:
    http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/
    It's not really malware but it is extremely poorly written software.  It has a fairly good user interface and is easy to use but, when the virus protection kicks in, it hogs all of the CPU resources and everything else slows to a crawl.  Consider thirty seconds merely to open a large folder.  I had it for several weeks and trashed it.  Also, trashing it is easy.  The old "drag to trash can" works just fine.

  • Box appeared "clean your mac" then lost admin rights in some files, box appeared "clean your mac" then lost admin rights in some files

    box appeared "clean your mac" then lost admin rights in some files. How can i restore those rights?

    This sounds like you may possibly have been infected with MACDefender.
    Malicious software dubbed "MACDefender" (also goes under the name of MacProtector, MacGaurd, MacSecurity or MacShield) takes aim at users of the Mac OS X operating system by automatically downloading a file through JavaScript. But users must also agree to install the software, leaving the potential threat limited.
    The new MACDefender malware was first noted on April 30, 2011 by users of the Apple Support Communities, and was highlighted on May 2 by antivirus company Intego. If the right settings are enabled in Apple's Safari browser, MACDefender can be downloaded to a system after a user clicks a link while searching the Internet.
    "When a user clicks a link after performing a search on a search engine such as Google, this takes them to a web site whose page contains JavaScript that automatically downloads a file," Intego said. "In this case, the file downloaded is a compressed ZIP archive, which, if a specific option in a web browser is checked (Open 'safe' files after downloading in Safari, for example), will open."
    More details here:
    http://www.reedcorner.net/news.php/?p=138#more-138
    However, users must still agree to install the malware after it downloads. After the ZIP file is extracted, users are presented with the "MACDefender Setup Installer," at which point they must agree to continue and provide an administrator password.
    Because of the fact that users must agree to install the software and provide a password, Intego categorized the threat with MACDefender as "low."
    Users on Apple's support forums advise killing active processes from the application using the Mac OS X Activity Monitor. MACDefender can then be deleted from the Applications folder by dragging it into the trash. There is also a 'MacDefenderKiller' uninstaller available here:
    http://www.macupdate.com/app/mac/38520/macdefenderkiller
    On May 24 Apple issued this Knowledge Base Article on how to avoid or remove the MacDefender malware (which has been updated several times):
    http://support.apple.com/kb/HT4650
    But that does not mean it is over. On May 25, MacGuard is launched:
    http://www.zdnet.com/blog/bott/mac-malware-authors-release-a-new-more-dangerous- version/3385?tag=nl.e589
    Further information here:
    http://www.macworld.co.uk/news/index.cfm?olo=email&NewsID=3282245
    Apple  released Security Update 2011-003 on May 31, 2011, which adds malware detection and removal for the "MAC Defender" scam and delivers a daily update mechanism for updating subsequent malware definitions. This is for Snow Leopard only.
    The security update for Mac OS X 10.6.7 is available from Software Update or the company's Downloads page. Installing the update does not require a system reboot.
    http://support.apple.com/kb/DL1387
    (The malware is not to be confused with MacDefender, the maker of geocaching software including GCStatistic and DTmatrix. The company noted on its site it is not affiliated with the malware.)
    Trojans and other malware spreads through search engines like Google via a method known as "SEO poisoning." The sites are designed to game search engine algorithms and show up when users search for certain topics.
    Now also available on Facebook!
    http://www.macworld.co.uk/news/index.cfm?olo=email&NewsID=3283550
    Apple are now fighting a running battle with the scareware makers:
    http://www.macworld.co.uk/news/index.cfm?olo=email&NewsID=3284106

  • I'm new to mac. Is there a need for Clean my Mac?

    I'm new to mac. Is there a need to have Clean my Mac on my computer?

    How to maintain a Mac
    Make two or more backups of all your files
    One backup is not enough to be safe. A copy of a backup doesn't count as another backup; all backups must be made directly from the original data.
    Keep at least one backup off site at all times in case of disaster. Backing up to a cloud-data service is one way to accomplish this, but don't rely exclusively on such backups.
    In fact, don’t rely exclusively on any single backup method, such as Time Machine.
    If you get an indication that a backup has failed, don't ignore it.
    Keep your software up to date
    In the App Store or Software Update preference pane (depending on the OS version), you can configure automatic notifications of updates to OS X and other Mac App Store products. Some third-party applications from other sources have a similar feature, if you don’t mind letting them phone home. Otherwise you have to check yourself on a regular basis.
    Keeping up to date is especially important for complex software that modifies the operating system, such as device drivers. Don't install such modifications unless they're absolutely necessary. Remove them when they are no longer needed. Before installing any Apple update, you must check that all system modifications that you use are compatible. Incompatibility with third-party software is by far the most common cause of difficulties with system updates.
    Don't install crapware
    ...such as “themes,” "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” “accelerators,” "boosters," “extenders,” “cleaners,” "doctors," "tune-ups," “defragmenters,” “firewalls,” "barriers," “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” "disk tools," or "utilities." With very few exceptions, such stuff is useless or worse than useless. Above all, avoid any software that purports to change the look and feel of the user interface.
    It's not much of an exaggeration to say that the whole "utility" software industry for the Mac is a fraud on consumers. The most extreme examples are the "CleanMyMac," "TuneUpMyMac," and “MacKeeper” scams, but there are many others.
    As a rule, you should avoid software that changes the way other software works. Plugins for Photoshop and similar programs are an obvious exception to this rule. Safari extensions, and perhaps the equivalent for other web browsers, are a partial exception. Most are safe, and they're easy to get rid of if they don't work. Some may cause the browser to crash or otherwise malfunction. Some are malicious. Use with caution, and install only well-known extensions from relatively trustworthy sources, such as the Safari Extensions Gallery.
    Only install software that is useful to you, not (as you imagine) to the computer. For example, a word processor is useful for writing. A video editor is useful for making movies. A game is useful for fun. But a "cache cleaner" isn't useful for anything. You didn't buy a computer so you could clean caches.
    Never install any third-party software unless you know how to uninstall it. Otherwise you may create problems that are very hard to solve. Do not rely on "utilities" such as "AppCleaner" and the like that purport to remove software.
    Don't install bad, conflicting, or unnecessary fonts
    Whenever you install new fonts, use the validation feature of the built-in Font Book application to make sure the fonts aren't defective and don't conflict with each other or with others that you already have. See the built-in help and this support article for instructions.
    Deactivate or remove fonts that you don't really need to speed up application launching.
    Avoid malware
    "Malware" is malicious software that circulates on the Internet. This kind of attack on OS X was once so rare that it was hardly a concern, but it's now increasingly common and dangerous.
    There is some built-in protection against malware, but you can’t rely on it—the attackers are always at least one day ahead of the defense. You can’t rely on third-party "anti-virus" products for protection either. What you can rely on is common-sense awareness—not paranoia, which only makes you more vulnerable.
    Never install software from an untrustworthy or unknown source. If in doubt, do some research. Any website that prompts you to install a “codec” or “plugin” that comes from the same site, or an unknown site, is untrustworthy. Software with a corporate brand, such as Adobe Flash Player, must come directly from the developer's website. No intermediary is acceptable, and don’t trust links unless you know how to parse them. Any file that is automatically downloaded from the web, without your having requested it, should go straight into the Trash. A web page that tells you that your computer has a “virus,” or that anything else is wrong with it, is a scam.
    In OS X 10.7.5 or later, downloaded applications and Installer packages that have not been digitally signed by a developer registered with Apple are blocked from loading by default. The block can be overridden, but think carefully before you do so.
    Because of recurring security issues in Java, it’s best to disable it in your web browsers, if it’s installed. Few websites have Java content nowadays, so you won’t be missing much. This action is mandatory if you’re running any version of OS X older than 10.6.8 with the latest Java update. Note: Java has nothing to do with JavaScript, despite the similar names. Don't install Java unless you're sure you need it. Most people don't.
    Don't fill up your disk or SSD
    A common mistake is adding more and more large files to your home folder until you start to get warnings that you're out of space, which may be followed in short order by a startup failure. This is more prone to happen on the newer Macs that come with an internal SSD instead of the traditional hard drive. The drive can be very nearly full before you become aware of the problem.
    While it's not true that you should or must keep any particular percentage of space free, you should monitor your storage use and make sure you're not in immediate danger of using it up. According to Apple documentation, you need at least 9 GB of free space on the startup volume for normal operation.
    If storage space is running low, use a tool such as OmniDiskSweeper to explore the volume and find out what's taking up the most space. Move seldom-used large files to secondary storage.
    Relax, don’t do it
    Besides the above, no routine maintenance is necessary or beneficial for the vast majority of users; specifically not “cleaning caches,” “zapping the PRAM,” "resetting the SMC," “rebuilding the directory,” "defragmenting the drive," “running periodic scripts,” “dumping logs,” "deleting temp files," “scanning for viruses,” "purging memory," "checking for bad blocks," "testing the hardware," or “repairing permissions.” Such measures are either completely pointless or are useful only for solving problems, not for prevention.
    To use a Mac effectively, you have to free yourself from the Windows mindset that every computer needs regular downtime for maintenance such as "defragging" and "registry cleaning." Those concepts do not apply to the Mac platform.
    A well-designed computing device is not something you should have to think about much. It should be an almost transparent medium through which you communicate, work, and play. If you want a machine that needs a lot of attention just to keep going, use a PC, or collect antique cars.
    The very height of futility is running an expensive third-party application called “Disk Warrior” when nothing is wrong, or even when something is wrong and you have backups, which you must have. Disk Warrior is a data-salvage tool, not a maintenance tool, and you will never need it if your backups are adequate. Don’t waste money on it or anything like it.

  • Is it necessary to clean a Mac?

    Is it necessary to clean a Mac?

    How to maintain a Mac
    1. Make redundant backups, keeping at least one off site at all times. One backup is not enough. Don’t back up your backups; make them independent of each other. Don’t rely completely on any single backup method, such as Time Machine. If you get an indication that a backup has failed, don't ignore it.
    2. Keep your software up to date. In the Software Update preference pane, you can configure automatic notifications of updates to OS X and other Mac App Store products. Some third-party applications from other sources have a similar feature, if you don’t mind letting them phone home. Otherwise you have to check yourself on a regular basis. This is especially important for complex software that modifies the operating system, such as device drivers. Before installing any Apple update, you must check that all such modifications that you use are compatible.
    3. Don't install crapware, such as “themes,” "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” “accelerators,” “extenders,” “cleaners,” "tune-ups," “defragmenters,” “firewalls,” "barriers," “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” "disk tools," or "utilities." With very few exceptions, this stuff is useless, or worse than useless.
    The more actively promoted the product, the more likely it is to be garbage. The most extreme example is the “MacKeeper” scam.
    As a rule, the only software you should install is that which directly enables you to do the things you use a computer for — such as creating, communicating, and playing — and does not modify the way other software works. Use your computer; don't fuss with it.
    Never install any third-party software unless you know how to uninstall it. Otherwise you may create problems that are very hard to solve.
    The free anti-malware application ClamXav is not crap, and although it’s not routinely needed, it may be useful in some environments, such as a mixed Mac-Windows enterprise network.
    4. Beware of trojans. A trojan is malicious software (“malware”) that the user is duped into installing voluntarily. Such attacks were rare on the Mac platform until sometime in 2011, but are now increasingly common, and increasingly dangerous.
    There is some built-in protection against downloading malware, but you can’t rely on it — the attackers are always at least one day ahead of the defense. You can’t rely on third-party protection either. What you can rely on is common-sense awareness — not paranoia, which only makes you more vulnerable.
    Never install software from an untrustworthy or unknown source. If in doubt, do some research. Any website that prompts you to install a “codec” or “plugin” that comes from the same site, or an unknown site, is untrustworthy. Software with a corporate brand, such as Adobe Flash Player, must be acquired directly from the developer. No intermediary is acceptable, and don’t trust links unless you know how to parse them. Any file that is automatically downloaded from a web page without your having requested it should go straight into the Trash. A website that claims you have a “virus,” or that anything else is wrong with your computer, is rogue.
    In OS X 10.7.5 or later, downloaded applications and Installer packages that have not been digitally signed by a developer registered with Apple are blocked from loading by default. The block can be overridden, but think carefully before you do so.
    Because of recurring security issues in Java, it’s best to disable it in your web browsers, if it’s installed. Few websites have Java content nowadays, so you won’t be missing much. This action is mandatory if you’re running any version of OS X older than 10.6.8 with the latest Java update. Note: Java has nothing to do with JavaScript, despite the similar names. Don't install Java unless you're sure you need it. Most users don't.
    5. Don't fill up your boot volume. A common mistake is adding more and more large files to your home folder until you start to get warnings that you're out of space, which may be followed in short order by a boot failure. This is more prone to happen on the newer Macs that come with an internal SSD instead of the traditional hard drive. The drive can be very nearly full before you become aware of the problem. While it's not true that you should or must keep any particular percentage of space free, you should monitor your storage consumption and make sure you're not in immediate danger of using it up. According to Apple documentation, you need at least 9 GB of free space on the startup volume for normal operation.
    If storage space is running low, use a tool such as the free application OmniDiskSweeper to explore your volume and find out what's taking up the most space. Move rarely-used large files to secondary storage.
    6. Relax, don’t do it. Besides the above, no routine maintenance is necessary or beneficial for the vast majority of users; specifically not “cleaning caches,” “zapping the PRAM,” "resetting the SMC," “rebuilding the directory,” "defragmenting the drive," “running periodic scripts,” “dumping logs,” "deleting temp files," “scanning for viruses,” "purging memory," "checking for bad blocks," or “repairing permissions.” Such measures are either completely pointless or are useful only for solving problems, not for prevention.
    The very height of futility is running an expensive third-party application called “Disk Warrior” when nothing is wrong, or even when something is wrong and you have backups, which you must have. Disk Warrior is a data-salvage tool, not a maintenance tool, and you will never need it if your backups are adequate. Don’t waste money on it or anything like it.

  • Mac Defender malware installed itself without password

    Good afternoon to all, I'm new to these forums and wish I had subscribed sooner, if I had I would have been aware and not caught by surprise when browsing Facebook yesterday the Mac Defender malware window popped up, I foolishly clicked the install tab first and looked up info next, realizing what it was I proceeded to remove it and download 2011-003, I also made sure firewall is on and Safari open safe files off, I changed all my passwords and canceled my credit cards even though I did not see any requests for that info nor the **** sites other Mac users have reported, after doing that to protect my machine from further trouble I still feel uneasy, embarrassed and disappointed at myself about my laziness and complete ignorance about the workings of my computer, I'm ashamed to say this but prior to yesterday I did not know there was a thing called firewall or anything about Safari settings etc. Well in a way I'm glad that this happened because I am now going to educate myself, I love my Mac and will never be caught off guard again, my question is, are there any further steps I should take to get it pristine clean like it was when I purchased it? If this is a dumb question I apologize, thanks in advance for any advice.

    I also made sure firewall is on...
    That's not necessary if you have a router, and it won't protect you from malware at all.
    I changed all my passwords and canceled my credit cards...
    MacDefender doesn't steal passwords or credit card numbers as far as anyone knows. You enter the credit card number voluntarily. If you didn't do that, you didn't need to cancel the cards.
    ...I did not know there was a thing called firewall...
    Again, the firewall wouldn't have helped in any way. It's not a malware filter.
    ...are there any further steps I should take to get it pristine clean like it was when I purchased it?
    If you followed the instructions to remove the trojan, and it's no longer running, then it's gone.

  • Any mac user use some kind of apps to "clean" your mac???

    i know that a lot of software are build for "CLEAN YOUR MAC", software like clean my mac, mac keeper, ccleaner. etc
    they all said that when we use our mac, there are a lot of "dummiy files " like language pack or used history .ect that need to be cleaned.
    if we dun clean it, it will make the system laggy.
    i know some ppl on the internet said its true,then other ppl said that all these softwares are jus malware, its totally unecessary to use all these.
    the mac ox system will clean itself.
    which one is true???
    did Apple claim or announce anything about these software???
    If its true,the softwares can clean your mac, how come all of these apps CANT go to Mac App Store???
    IF its true, you guys use what software to run the cleaning process???

    Macs do not need "cleaning". Apps such as the ones you mention have the ability to wreck your Mac.
    If its true,the softwares can clean your mac, how come all of these apps CANT go to Mac App Store???
    Because they are not safe to use.
    There are apps in the App Store that suggest the ability or necessity to "clean" memory or unwanted files. They are worthless and are only capable of degrading performance and wasting power. They will also waste your time and your money. Deleting localization files will cause problems and cannot be un-done without reinstalling OS X. Language files use a negligible amount of disk space.
    IF its true, you guys use what software to run the cleaning process???
    A much better question is "how should I protect my Mac":
    Never install any product that claims to "speed up", "clean up", "optimize", or "accelerate" your Mac. Without exception, they will do the opposite.
    Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources. Illegally obtained software is almost certain to contain malware.
    Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
    Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
    Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
    Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
    Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
    Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
    Don’t install Java unless you are certain that you need it:
    Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
    Disable Java in Safari > Preferences > Security.
    Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
    Block browser popups: Safari menu > Preferences > Security > and check "Block popup windows":
    Popup windows are useful and required for some websites, but popups have devolved to become a common means to deliver targeted advertising that you probably do not want.
    Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
    If you ever see a popup indicating it detected registry errors, that your Mac is infected with some ick, or that you won some prize, it is 100% fraudulent. Ignore it.
    Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
    The most serious threat to your data security is phishing. To date, most of these attempts have been pathetic and are easily recognized, but that is likely to change in the future as criminals become more clever.
    OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
    Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
    If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
    Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
    Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
    Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind.

  • CLEAN YOUR MAC VIRUS

    I am REALLY p...d ! Seven months after i installed "clean your mac" this virus/malware (wich i bought from APPLE!!) my computer is STILL infected with this virus! After installing this MACKEEPER/ZEOBIT .... firm, it my mac went so slow that i couldnt work with it anymore.
    I got in touch with this east european based virus sellers helpdesk. I wanted to get rid of this virus program. The help i got consisted out of them trying to selling me more software.
    After that i visited all the forums from Apple. Found i am one of the thousands victems they made. Tried some of the solutions i found here.
    So i decided to reformat my hard disks and install all my programs again.
    But STILL, whereever i go i get pop-up for this malware program. Some SO bad that the only choice you have is eigther click on oke to install this rubish again OR you have to close safari to get rid of this virus attach!!
    I have been writing to Apple, who peddle this virus without any answer!! Safari, same thing
    And now i am fat up !!
    If Apple is in need of a couple of million more, no problem, they deserve it. But if, after EVERYTHING i have been reading here, still sell this malware/virus and dont CARE about their customers enough to so something about it, then it stops for me!!
    I am shure that the Apple delete police will take this edit away again, and i will get another B....T email that "according to our rules......." but then we will take this a couple of steps further! We are now, just started, 1290 victims of this zeobit, and we are building a website about their policy how to push this virus thrue everybodys troath, and the lack of reaction to this from Apple.
    And we will make SHURE that whenever someone in this world types in zeobit, mackeeper, clean your mac, we WILL be the number one hit in Google!!
    Because now they REALLY p...d us off !!
    PS...just to show how Apple thinks about their precious zeobit, i found out that any comnination of the words zeobit-mackeeper with words we use everyday, or in connection with organised crime is enough to refuse your edit.

    Consider that people here have been helping and telling people and some wrote up their own User Tips and that Apple has a tech note, a link at the top of this and other forums, on how to avoid, not installl, and remove this type of ransomware malware.
    https://discussions.apple.com/docs/DOC-3034
    https://discussions.apple.com/docs/DOC-3201

  • A "MacKeeper" screen popped us and said we should clean our Mac - safe or not?

    Am alert screen popped up and instructed me to clean our Mac with "MacKeeper".  I closed it out not knowing what it was.  Is is some sort of spam or does anyone know if it is safe?

    MacKeeper is technically not what I would consider malware, but it's so close to malware I'd call it equivalent.  See Beware MacKeeper.
    (Note that my pages contain links to other pages that promote my services, and this should not be taken as an endorsement of my services by Apple.)

  • What about Clean My Mac 3?

    What are thoughts about Clean My Mac 3?

    How to maintain a Mac
    1. Make redundant backups, keeping at least one off site at all times. One backup is not enough. Don’t back up your backups; all should be made directly from the original data. Don’t rely completely on any single backup method, such as Time Machine. If you get an indication that a backup has failed, don't ignore it.
    2. Keep your software up to date. In the App Store or Software Update preference pane (depending on the OS version), you can configure automatic notifications of updates to OS X and other Mac App Store products. Some third-party applications from other sources have a similar feature, if you don’t mind letting them phone home. Otherwise you have to check yourself on a regular basis.
    Keeping up to date is especially important for complex software that modifies the operating system, such as device drivers. Before installing any Apple update, you must check that all such modifications that you use are compatible. Incompatibility with third-party software is by far the most common cause of trouble with system updates.
    3. Don't install crapware, such as “themes,” "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” “accelerators,” "boosters," “extenders,” “cleaners,” "doctors," "tune-ups," “defragmenters,” “firewalls,” "barriers," “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” "disk tools," or "utilities." With very few exceptions, such stuff is useless or worse than useless. Above all, avoid any software that purports to change the look and feel of the user interface.
    The more heavily promoted the product, the more likely it is to be garbage. The most extreme example is the “MacKeeper” scam.
    As a rule, the only software you should install is that which directly enables you to do the things you use a computer for — such as creating, communicating, and playing — and does not modify the way other software works. Use your computer; don't fuss with it.
    Safari extensions, and perhaps the equivalent for other web browsers, are a partial exception to the above rule. Most are safe, and they're easy to get rid of if they don't work. Some may cause the browser to crash or otherwise malfunction.  Some are malicious. Use with caution, and install only well-known extensions from relatively trustworthy sources, such as the Safari Extensions Gallery.
    Never install any third-party software unless you know how to uninstall it. Otherwise you may create problems that are very hard to solve.
    4. Beware of malware. Malware is malicious software that circulates on the Internet. This kind of attack on OS X used to be so rare that it was hardly a concern, but it's now increasingly common, and increasingly dangerous.
    There is some built-in protection against downloading malware, but you can’t rely on it — the attackers are always at least one day ahead of the defense. You can’t rely on third-party protection either. What you can rely on is common-sense awareness — not paranoia, which only makes you more vulnerable.
    Never install software from an untrustworthy or unknown source. If in doubt, do some research. Any website that prompts you to install a “codec” or “plugin” that comes from the same site, or an unknown site, is untrustworthy. Software with a corporate brand, such as Adobe Flash Player, must come directly from the developer's website. No intermediary is acceptable, and don’t trust links unless you know how to parse them. Any file that is automatically downloaded from the web, without your having requested it, should go straight into the Trash. A web page that tells you that your computer has a “virus,” or that anything else is wrong with it, is a scam.
    In OS X 10.7.5 or later, downloaded applications and Installer packages that have not been digitally signed by a developer registered with Apple are blocked from loading by default. The block can be overridden, but think carefully before you do so.
    Because of recurring security issues in Java, it’s best to disable it in your web browsers, if it’s installed. Few websites have Java content nowadays, so you won’t be missing much. This action is mandatory if you’re running any version of OS X older than 10.6.8 with the latest Java update. Note: Java has nothing to do with JavaScript, despite the similar names. Don't install Java unless you're sure you need it. Most people don't.
    5. Don't fill up your boot volume. A common mistake is adding more and more large files to your home folder until you start to get warnings that you're out of space, which may be followed in short order by a boot failure. This is more prone to happen on the newer Macs that come with an internal SSD instead of the traditional hard drive. The drive can be very nearly full before you become aware of the problem.
    While it's not true that you should or must keep any particular percentage of space free, you should monitor your storage use and make sure you're not in immediate danger of using it up. According to Apple documentation, you need at least 9 GB of free space on the startup volume for normal operation.
    If storage space is running low, use a tool such as OmniDiskSweeper to explore the volume and find out what's taking up the most space. Move seldom-used large files to secondary storage.
    6. Relax, don’t do it. Besides the above, no routine maintenance is necessary or beneficial for the vast majority of users; specifically not “cleaning caches,” “zapping the PRAM,” "resetting the SMC," “rebuilding the directory,” "defragmenting the drive," “running periodic scripts,” “dumping logs,” "deleting temp files," “scanning for viruses,” "purging memory," "checking for bad blocks," "testing the hardware," or “repairing permissions.” Such measures are either completely pointless or are useful only for solving problems, not for prevention.
    Let go of the Windows mentality that every computer needs regular maintenance such as "defragging" and "registry cleaning." Those concepts do not apply to the Mac platform.
    The very height of futility is running an expensive third-party application called “Disk Warrior” when nothing is wrong, or even when something is wrong and you have backups, which you must have. Disk Warrior is a data-salvage tool, not a maintenance tool, and you will never need it if your backups are adequate. Don’t waste money on it or anything like it.

  • How useful is clean my mac

    How useful and secure is"clean my Mac"?

    How to maintain a Mac
    1. Make redundant backups, keeping at least one off site at all times. One backup is not enough. Don’t back up your backups; make them independent of each other. Don’t rely completely on any single backup method, such as Time Machine. If you get an indication that a backup has failed, don't ignore it.
    2. Keep your software up to date. In the Software Update preference pane, you can configure automatic notifications of updates to OS X and other Mac App Store products. Some third-party applications from other sources have a similar feature, if you don’t mind letting them phone home. Otherwise you have to check yourself on a regular basis. This is especially important for complex software that modifies the operating system, such as device drivers. Before installing any Apple update, you must check that all such modifications that you use are compatible.
    3. Don't install crapware, such as “themes,” "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” “accelerators,” “extenders,” “cleaners,” "doctors," "tune-ups," “defragmenters,” “firewalls,” "barriers," “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” "disk tools," or "utilities." With very few exceptions, this stuff is useless, or worse than useless.
    The more actively promoted the product, the more likely it is to be garbage. The most extreme example is the “MacKeeper” scam.
    As a rule, the only software you should install is that which directly enables you to do the things you use a computer for — such as creating, communicating, and playing — and does not modify the way other software works. Use your computer; don't fuss with it.
    Never install any third-party software unless you know how to uninstall it. Otherwise you may create problems that are very hard to solve.
    The free anti-malware application ClamXav is not crap, and although it’s not routinely needed, it may be useful in some environments, such as a mixed Mac-Windows enterprise network.
    4. Beware of trojans. A trojan is malicious software (“malware”) that the user is duped into installing voluntarily. Such attacks were rare on the Mac platform until sometime in 2011, but are now increasingly common, and increasingly dangerous.
    There is some built-in protection against downloading malware, but you can’t rely on it — the attackers are always at least one day ahead of the defense. You can’t rely on third-party protection either. What you can rely on is common-sense awareness — not paranoia, which only makes you more vulnerable.
    Never install software from an untrustworthy or unknown source. If in doubt, do some research. Any website that prompts you to install a “codec” or “plugin” that comes from the same site, or an unknown site, is untrustworthy. Software with a corporate brand, such as Adobe Flash Player, must be acquired directly from the developer. No intermediary is acceptable, and don’t trust links unless you know how to parse them. Any file that is automatically downloaded from a web page without your having requested it should go straight into the Trash. A website that claims you have a “virus,” or that anything else is wrong with your computer, is rogue.
    In OS X 10.7.5 or later, downloaded applications and Installer packages that have not been digitally signed by a developer registered with Apple are blocked from loading by default. The block can be overridden, but think carefully before you do so.
    Because of recurring security issues in Java, it’s best to disable it in your web browsers, if it’s installed. Few websites have Java content nowadays, so you won’t be missing much. This action is mandatory if you’re running any version of OS X older than 10.6.8 with the latest Java update. Note: Java has nothing to do with JavaScript, despite the similar names. Don't install Java unless you're sure you need it. Most users don't.
    5. Don't fill up your boot volume. A common mistake is adding more and more large files to your home folder until you start to get warnings that you're out of space, which may be followed in short order by a boot failure. This is more prone to happen on the newer Macs that come with an internal SSD instead of the traditional hard drive. The drive can be very nearly full before you become aware of the problem. While it's not true that you should or must keep any particular percentage of space free, you should monitor your storage consumption and make sure you're not in immediate danger of using it up. According to Apple documentation, you need at least 9 GB of free space on the startup volume for normal operation.
    If storage space is running low, use a tool such as the free application OmniDiskSweeper to explore your volume and find out what's taking up the most space. Move rarely-used large files to secondary storage.
    6. Relax, don’t do it. Besides the above, no routine maintenance is necessary or beneficial for the vast majority of users; specifically not “cleaning caches,” “zapping the PRAM,” "resetting the SMC," “rebuilding the directory,” "defragmenting the drive," “running periodic scripts,” “dumping logs,” "deleting temp files," “scanning for viruses,” "purging memory," "checking for bad blocks," or “repairing permissions.” Such measures are either completely pointless or are useful only for solving problems, not for prevention.
    The very height of futility is running an expensive third-party application called “Disk Warrior” when nothing is wrong, or even when something is wrong and you have backups, which you must have. Disk Warrior is a data-salvage tool, not a maintenance tool, and you will never need it if your backups are adequate. Don’t waste money on it or anything like it.

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