Cleaning the Lumia 920

How would I go about cleaning the edges on my red Lumia? Like, where the red meets the black and that indented edge next to that. Its filled with dirt and grime and dead skin as well, and its very unsightly. Any tips on cleaning it effectively?

you can also use a tooth brush to try and get into the cracks where you are seeing the issue...even a business card could work...both without damaging your device.
then you could check your PM's too.

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What types of NFC tags does the Lumia 920 support?

I bought some Mifare Classic 1k tags online hoping I could write and read some custom tags with the few apps on the marketplace but it doesn't seem the Nokia interacts with them well.
I found this on wikipedia.
"At the moment BlackBerry phones and the Nokia Lumia 610 can't read/write Tectile stickers ". (which are apparently based on Mifare Classic.)
I have found no other mention of what types of tags are supported, so that is my question. What types of tags are guaranteed to work with the 920?

I've run some NFC tests with the 920 because I run an NFC marketing platform.
I wrote a review about the Lumia 920 NFC implementation http://www.tagonic.com/latest/easyblog/entry/nokia-lumia-920
Although this doesn't cover specific NFC tags I can confirm that it works well with MiFare UL tags. The use case of receiving a contact directly, and directing to web destinations works well.
Interestingly we haven't managed to successfully initiate a pairing with other NFC accessories (BH505 headphones or the 360 Speaker) at all. We'd be interested to know if anyone else has this issue.
But from a tag perspective we are confident that the Lumia 920 works with the MiFare UL tags.
Feel free to contact us at [email protected] if you are looking for some tags that you want to program to go to a web destination. We'd supply them pre-programmed and you can virtually re-program them using the platform as opposed to having to physically re-write the tags.

Will there be a firmware update for the lumia 920'...

Early reviews of the lumia 920 are all saying that the camera is not as Nokia said (the best camera on a smartphone at the moment). Photos taken in daylight are not that sharp compare to other devices. One of them even said that prototype tested a month before did not have such issue. Is that only a software problem? If yes, will there be an update? Thanks for the reply.

Some reviwers have rated the camera quite highly so it might be a case of user error on the reviewers part for marking it down.
http://allaboutwindowsphone.com/features/item/16087_PureView_shootout_Nokia_808_vs.php
Ray.

Opinion on the Lumia 920

Hello all
about a month and a half ago, I sent my broken Lumia 800 in for repair (as it was still in warranty) after owning and using it for almost 2 years. A few days later, I received a message that told me my 800 could not be fixed, and asked me if I would accept a Lumia 920 instead. Of course I was extremely happy, and gratefully accepted the offer. I should note that I did not receive any warranty of some sort with the new phone.
We are now almost 2 months further, and I have to say I am very dissapointed.
The battery first of all was not good at all. The phone couldn't last 5 hours with minimal use, even though I keep wifi and location off at all times... the device gets incredibly hot too, basically after 2 minutes of browsing my emails.
After about 2 days of owning the device, I discovered 2 dead pixels on the screen, both on a very irritating location. I could not fix them in any way.
The phone also acts rather slowly; much slower than my previous 800.
The camera is also a problem: Sometimes the screen turns a darkish green, and I have to restart the phone to get it working properply.
These are just some of the many problems I have experienced. I just wanted to get these frustrations of my chest, because I feel like I got ripped off a little by the nokia repair team... The phone wasn't in its original packaging, but in a little plastic bag... Did anyone experience something similar?
Thanks for reading

Clearly the 920 you received is not performing properly. In your place I would just take it back to the repair facility to have it checked out and repaired or replaced. If you wish to try some troubleshooting on your own you can start with resetting the phone from settings > about > reset my phone. This will wipe all data and settings from your phone, so please back up all you need before resetting. If the reset does not help, you can try a full complete firmware reinstall using the Software Recovery Tool on a PC. If you still have problems after that your remaining option is back to the repair centre. In any case, these methods will not fix the dead pixels. as they are a hardware fault.

When will the Lumia 920 be available on on other n...

I am currently an o2 customer and not looking to change. Currently using iphone and have held off buying or upgrading as I have really wanted the Latest Lumia. Can anyone tell me when this will change and it will be released on other Networks?

Nokia has yet to say when or if it will be coming to other networks. With this being a support forum they won't announce it here. You may want to consider the Lumia 820 instead which is available on O2 and is a very good phone that some reviewers rate above the 920. Also even if Nokia does make it available it is still O2's decision on if they sell it or not.

When is the lumia 920 coming out?

In the UK that is.
Solved!
Go to Solution.

@DanielFellows
As Windows Phone 8 is due to announced upon October 29, network providers will probably then be in a position to quote availability.
Happy to have helped forum with a Support Ratio = 42.5

How to Clean the Call Speakers - Lumia 920

This is a bad idea if you have a Lumia 920. Maybe you could try this on other phones but the quality of the Lumia 920 just pushes the dust around the inside of the phone and into the front camera somehow. I have had 3 Lumia 920 and the first two suffer from dust in the front camera which I think also affects the proximity sensor. I though that I was treating the phone wrong but it also happened to the windows store guy. There was an article on Windowsphonecentral.com about this and as for learning how to clean the speakers I would like to find out too.
Moderator's Note: A more appropriate subject was provided as this post was moved to the appropriate board.

You could use anti static cloth or compressed air to clean ive seen people using hoovers etc NOT ADVISABLE.
I would sent it to nokia care are its a known issue,it will be done under warranty.
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Request for information regarding the Lumia Denim and WP 8.1 Update 1 for Lumia 920

When can those of us with the Lumia 920 get the Lumia Denim update and the Windows Phone 8.1 Update 1 Update for our phones? And does AT&T have a time fram for getting us Lumia 920 owners the update or are we not going to get this update until Windows Phone 10 comes out?

GLIMMERMAN76 wrote:
the phone is almost 3 years old they may not update it.. But then again there are suprise around every corner sometimes. People with the 830 are waiting for an update also.When the update came out the phone was about two years old. Now we expect GDR2. On the Microsoft update page there are seven AT&T Lumia phones. There would be eight but the 830 is no longer listed. Did AT&T have it removed ? Only three of these phones have the Denim update available, that is 37.5%. Is AT&T even trying, I don't think so. The same models of phones all over the world have been updated. Now WP10 is coming up. Microsoft says they will update WP10 directly, no carrier in the middle and they say it will be available to all phones and only phones running Lumia Denim, OS version 8.10.14219.341 or higher can be upgraded. So, the phone has to have at least Denim before you can update.Will Windows 10 update be available for my Lumia phone? We bought two 920's from AT&T in 2012. Wife is still using hers and I replaced mine with a 1520.3 last year. It has Qi wireless charging and 32GB memory, not the AT&T version. We no longer have a contract and never will, using 'bring your own phone'.The other 62.5% of the Lumia phone users with AT&T probably feel the same way.

MHL/DLNA support for Lumia 920 in the future?

Anyone know if there are any plans to support MHL and/or DLNA on the Lumia 920 in the future either as a HW specific feature from Nokia or as a platform feature from MS?
Thanks.

tkchan007 wrote:
>
> Anyone know if there are any plans to support MHL and/or DLNA on the Lumia 920 in the future...
psychomania wrote:
>
> MHL - No, the hardware doesn't support it.
On page 3 of the 920 service schematics are two lines labeled VDD_HDMI. I would (naively) guess this has something to do with HDMI video output (and thus MHL). Do you know what it's for?
Moderator's note: We removed the link posted in the message. Posting of links that contain internal support documents not authorized by Nokia to be publicized is not recommended.

Is The Nokia Lumia 920 Coming to Verizon????

I'm not sure where WPCentral got their info from, and they don't cite any info except the last line in this quote, so I'll call it a RUMOR for now, but check this out:
Two sites today—TechRadar and the Verge—both with decent track records on rumors (not-ranked and 84% respectively, via Tracour) are claiming that AT&T and Nokia are looking to open the doors to the Lumia 920 and 820 on November 2nd.
The phone is reportedly in testing at AT&T’s labs and if all goes well, that is the date that AT&T will be looking to put the phone on the shelves.
The date is a bit odd as it falls on a Friday. AT&T as far as we know always release phones on Sundays and they have been quite consistent in that recently for the last few Windows Phone launches. Why the change if true? Perhaps to get the phone out as early as possible but also maybe they are timing it with the end of BUILD 2012, which coincidently ends on the same day.
T-Mobile is expected to launch the Lumia 820 during the same week and later Verizon will launch the flaghship Lumia 920, hopefully in that fireball Red.
http://www.wpcentral.com/rumor-att-looking-launch-nokia-lumia-820-920-november-2nd
Here's hoping!

Looks like TechRadar has a little more info:
However, a source talking to Nokia For Us says the phones are coming to AT&T, available in stores Nov. 2.
Joining AT&T sometime during the first week of November is T-Mobile, which will supposedly carry the lower-spec 820, and Verizon, which the source said is set to get a version of the 920.
http://www.techradar.com/news/phone-and-communications/mobile-phones/rumor-nokia-lumia-820-and-920-coming-to-at-t-nov-2-1094943

Lumia 920 - probability to get infected by a virus...

Dear all,
I'd just like to ask what are the chances of getting infected with a virus from a PC by connecting the Lumia 920 to an infected PC through a USB cable?
Another question - for some reason - when I turn my "Find my phone" feature on, when I go out to the main menu it shows that the Find my phone feature is off. I tried using the windowsphone site to access my phone - so the feature is definitely on - so I wonder why it is displayed as "off" in the Settings menu?
Thanks in advance.

What I can say is if you find out that your PC is infected with a virus it's best not to connect your Lumia phone to that PC first, install and use an anti-virus to clean the PC or connect it another uninfected PC instead.
And as for the find my phone issue, whatever Windows Phone function that's activated in your PC's internet browser doesn't mean it's activated in your Windows Phone sometimes, you still may have to activate the same function on your phone as well.
EDIT: What jimmyireland said was right. The find my phone options in the phone is way too basic, the rest of this function is in the Windows Phone webpage. So try jimmyireland's solution of a hard reset if you still cannot use the full find my phone function.

AT&T Lumia 920 - 2 Freezes in a few days maybe rel...

Hello,
I've been using my AT&T Lumia 920 for 8 days. Within the first week I have had 2 freezes. Both were while using Bluetooth, but that may be coincidental.
I am not happy about these glitches as I was previously using an AT&T Lumia 900 since April, and it never had problems like this. I expect the 920 to be an upgrade in every regard.
I am seeking:
An explanation as to the cause of these issues.
A permanent solution that will prevent these issues from recurring
The specifics of the 2 incidences are:
First incident:
I was driving & talking on my phone with my Plantronics Voyager Bluetooth headset. I parked at BestBuy & went inside continuing my phone call. In less than 60 seconds, I realized that it seemed like the person on the other end of the phone was being too quite. So I thought maybe the call dropped. I pulled the phone out of my belt holster & found that it showed that the call was still connected. But I could hear nothing. The screen was essentially non-responsive. Within about 1 minute, my screen went black & I couldn't get the phone to do anything. I kept trying to to a soft reset like I did with my Lumia 900 a few times (power button + volume up). This didn't work (I have later learned that the Lumia 920 uses a different button combinatino (power button + volume down). I gave up using my phone & asked the Geek Squad boys if I could use their phone to call my customer back to finish the discussion so that I could confirm I was purchasing the correct product for him. About 30-60 minutes later, I was still periodically trying to figure out how to get my phone to come back to life. I pressed & held two buttons (presumably power + volume down). The phone vibrated & rebooted. Thank goodness.
Second incident:
I was traveling & dictating an email (which I'm glad that Windows Phone 8 now lets us dictate outside of TXT messages. :-). My first attempt returned no results. I then pressed the microphone button again & retry dictating. At this point, it did something unexpected (I really don't recall the exact specifics). From that point, further attempts to dictate did absolutely nothing. I then decided that I'd just type the email instead. I picked up the phone & pressed in the body of the email. The onscreen keyboard appeared. But none of the keys actually typed or did anything. At this point (of course a bit irritated), I tried to get out of the email, and realized that the phone would not really let me do anything. It displayed the empty email and gave me a flashing cursor, but no buttons or keys would do anything. It was like they were all being ignored by the phone. Then I had this though.... After my previous lock-up, I had read a little bit online that some Lumia 920 users had experienced lock ups when using bluetooth. So I thought, maybe if I power off my bluetooth headset, the phone will break the bluetooth connection & maybe will release control of the phone back to me. So I powered off my bluetooth headset. Sure enough, the phone immediately returned to normal (although it did first quickly make a couple of sounds & display regarding the dictation [like basically the last time I pressed the microphone button, dictation wasn't able to come up, so now it finally did come up & then went away again all within about 1 second]). After powering off the bluetooth headset, my phone has been fine. No need to reboot. A few days have passed with no more issues.
So in summary:
Is there a problem with the phone's bluetooth support?
Is there a problem with my headset (I don't think so, it works on other phones just fine, and it works on this phone 98% of the time without problems)?
Who is going to fix the bluetooth problems & when (Nokia or Microsoft)?
Can they be fixed, or are they problems inherent with the phone's bluetooth chip which are irreparable?
Is there any sense in me going back to the AT&T store & swapping for another Lumia 920? (I don't think so. Seems like most everything else with the phone works well [I've had a few other isolated incidents with other things, but so far I've written them off as software glitches that Microsoft or Nokia will fix with time]).
Who should I be reporting this issue to (AT&T? Nokia? Microsoft?)? What is the correct support channel to get the issue resolved most quickly? (I am very willing to work with a competent tech support person to troubleshoot & track the issue over time if necessary in order to help facilitate identifying the root cause of the issue so that a proper permanent fix can be implemented by Nokia or Microsoft.
Have any other users experienced this same problem?
Thanks for your time in reviewing my issue. I have been very excited & enthusiastic about the Lumia 920 & Windows Phone 8. I have tried to promote it with my friends and family. However, when I hit an issue like this which didn't exist on my Lumia 900, I find myself feeling a bit embarassed & frustrated.
By the way, to my knowledge I didn't have any other programs running on my phone during either of these incidents (definitely nothing else running in the foreground).
Sincerely,
Doug Mortensen

Don't expect support here. Nokia does not bother to pay a tech or two to support the people who have bought the 920. Not really a point to these forums.
Anyways, i have huge bt issues as well. Cannot connect or see my jawbone. In truck with pioneer nav system (it is illegal here to use a phone without handsfree in vehicle) it links, but when i make a call or receive a call it shows the phone off the receiver icon so it knows call in progress, but i either get no sound from the caller... at all, or i get a robotic mess i cannot decipher. when i cannot hear anything, people can hear me, but when i hear robotic, people can hear me but with distortion. However, when it reads a text message, the phone voice is fine through the system. Because i have to turn bt off then to use phone, i have to return this handset and just go back to android.
Have also had this drop calls a few times now as reception is probably the worst i have seen in a decade... even drops in downtown core. Battery life poor because i assume its always struggling for a signal.

Lumia 920 animated GIF's

When emailing or texting from the Lumia 920, will users outside of Nokia be able to fully view animated GIF's?
Solved!
Go to Solution.

Hi Coolatta75,
I think I have found a solution for you. I have just tried this on my Lumia 920 and it works. Goto Photos then Camera Roll then open the Cinemagraph GIF and select ...
then select Save To Skydrive, and it will upload the GIF. If you are using Windows 8 (or if you don't have Windows 8, you can access SkyDrive on the web-based version), and download it and open it in Internet Explorer. It will work and play. Please remember that the recipient will always view it as a static MMS unless they have an app on their phone that can play animated GIF's, same applies to recipients who view it on their computer. I suggest sending it to their email and they can open it on their computer.
Let us know how you get on.

Streaming From Lumia 920 to TV

Hi All. I haven't posted anything here for quite a while which is a reflection of just how delighted I am with my Nokia Lumia 800 and now 920. Thank you Nokia and Microsoft!
My 920 is SUCH a step up from the 800! I'm going to hang on to the 800 as a spare should the 920 need servicing but, as of yet, there's absolutely no sign of any problems with either phone or their accessories - the wireless car charger being my favourite.
This post is to ask about streaming from the Lumia 920 to my television. I often use my 920 to browse the web etc whilst sitting in front of the TV when I can't be bothered to get up and wander around the house looking for my laptop. Is there a device I can plug into my Sony TV so that I can stream data to it from my Lumia 920? I would like to be able to use my TV to get a much larger image of whatever happens to be on my Lumia 920 screen.
I'm not sure where on the forum to post this so apologies in advance if I've got it wrong.
Colin

Unfortunate the 920 does not have a TV out facility. It is however possible to stream media wirelessly from your phone to any tv linked to your home network using an app called PlayTo.

Lumia 920 - internet sharing doesn't work: Connect...

Hello all,
I'm experiencing a serious problem with the lumia 920. It seems impossible to share my internet connection. Something I normally use for several hours a day. If this problem can't be fixed soon, ill be forced to swithc back to iphone or htc.
Problem description:
When turning "internet sharing" on:
Connection not shared - There is no cellular data connection to share right now. Check your cellular settings and signal, and try again.
Important remarks
Belgium - cellular provider is Mobistar
I can browse, sync email, etc over the provider's network ans send and receive MMS.
Provider does not block internet sharing. Have always used this.
OS Version 8.0.10211.204
Firmware revision: 1232.5957.1308.0002
Access point :
Nokia Access Point version:3.4.1.7 - db 2.0.0.100 - lib 1.2.0.7
The default access point provided in the Nokia Access Point app does not work: can't even browse.
Using a manually added APN:
Data type (default / LTE) tried both. Everything keeps working - except internet sharing...
APN pro.web.be (for professional subscribers)
MMS APN mms.be
MMSC address: https://mmsc.mobistar.be
What have i tried to remedy the situatiuon?
updated the Nokia Access Point app
changed language to spanisch using OTA update (silly, but read on a forum this might help)
soft reset of the phone (often!)
deleted the manually created access point
Hard reset of my phone
I'm interested, of course, in any tips to solve this serieus bug / issue / problem.
(my best guess is that Nokia tries to help their customers with the Access point app, but fails to do so).
Please, if any of you experience the same problem please respond to this post so we can get an idea about how big of a problem this is.

Hi,
I had the same problem. But I let it go after weeks of corresponding with Mobistar.
Yesterday I went to a Mobistar shop, the guy tried lots of thing I already tried (different apn's, ...).
Then he told me the it's a problem with business clients. They have to use the apn web.pro.be, where internet sharing doesn't work (he doesn't know why).
But, that if I call to Mobistar and ask to activate apn mworld.be on my telephone number, it should work.
Today I called Mobistar Business (you can find the helpdesk number on your invoices), asked to activate mworld.be to have internet sharing access on a windows phone.
Half an hour later, using mworld.be as apn i have internet access, and I can share my internet connection.
regards,
Stijn

Cleaning the Lumia 920

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