Cleanup after uninstall

After uninstalling CS3 Production Premium in favor of installing CS4, I am still left with all the CS3 folders and subfolders in my C:\Program Files directory. Cany I simply select and delete all of these CS3 folders--or will that cause reference issues with CS4?
If it helps to know, CS4 was installed prior to uninstalling CS3.
Best,
James

You can delete the folders, but please understand you need to re-install CS4 since important files can be deleted after uninstalling CS3.

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Left Over Files after Uninstall

IBM PC running Win 8.1 in Desktop Mode
I uninstalled PSE 8 several years ago and installed PSE 9. I now want to uninstall PSE 9 and replace it with PSE12. In addition PSE 8 still appears as being installed and if I select Uninstall A message appears stating that "This action is only available for products currently installed. However when performing the uninstall using a "Powerful" uninstaller over a 100 files referring to PSE 8 still remain on my computer. It seems that these files are slowing up PSE 9 start-up and after installing 12 I don't want both the 8 & 9 files in addition to 12 to remain on my hard drive if they are not necessary. I think there were also some references to PSE 8 in the registry also. I would like to know if it would be okay to delete those remaining files manually?
Thanks
Rudy
[email protected]

If you navigate to C:/Program Files/ you can safely delete the folder called iTunes after uninstalling the software. iTunes intentionally leaves some library files behind so that if you update iTunes, or remove and reinstall it, you don't have to worry about having your library backed up or losing your files, or anything of that nature.
Microsoft offers an option called the Windows Installer Cleanup Utility, which is good for ensuring an application is completely removed from the computer after uninstalling via Add/Remove Programs. It is available for download at http://support.microsoft.com/kb/290301/
Launch it by going to Start > All Programs > Windows Installer Clean Up
Select the application you wish to remove, and then click "Remove"
Hope this is helpful
CG

The latest version screwed up my pc completely. Now after uninstalling, re-downloading, and running setup, it won't run the program at the end. Help please!

Running Windows 7.
At the end of setup asks if Admin or Current User. Since I don't know what the password is even though I'm the Admin / only person on the pc, I select Current User. After selecting OK, nothing happens. What now?

Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 21.0: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you lose personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Unable to reinstall ORDS Beta 3.0 after uninstalling it

Tried to reinstall ORDS Beta 3.0 after uninstalling it but got below error. Pls provide clean steps to reinstall. Thx.
java.lang.reflect.InvocationTargetException
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
        at java.lang.reflect.Method.invoke(Unknown Source)
        at oracle.dbtools.jarcl.Entrypoint.main(Entrypoint.java:58)
Caused by: java.io.IOException: Error executing script: ords_create_rest_users.sql Error: ORA-00922: missing or invalid option
Error starting at line : 48 in command -
create user ORDS_PUBLIC_USER identified by xx account unlock default tablespace USERS temporary tablespace TEMP
Error at Command Line : 48 Column : 54
Error report -
SQL Error: ORA-00922: missing or invalid option

Can you check the ordsuninstall_*.log file located in the logs folder if it contains any errors?
Try it again using the instructions in this link below to uninstall/reinstall ORDS:
http://docs.oracle.com/cd/E56351_01/doc.30/e56293/install.htm#CHDIHIEC
Liz

When reverting to purchased Adobe Acrobat XI Pro point product, after uninstalling Creative Cloud Desktop (and CC-based Acrobat XI Pro), how do I eliminate request to renew my subscription?

Creative Cloud just wasn't working for me, so after several years of frustration with being abroad and not online when the program decided to require online verification, I'm ditching Creative Cloud and reverting to the purchased Adobe Acrobat XI Pro point product. However, after uninstalling Creative Cloud Desktop (and CC-based Acrobat XI Pro), it still wants to go online and check my CC subscription, disallowing use of the newly installed point product version from a several year-old ESD file (and the more recent AcrobatUpd11010.dmg file).
Anyone have an idea of how to eliminate request to renew my subscription?
If, as a journalist, I've have these issues over the past two years, including this final insult when I'm trying to get away from CC, it can't be a one-off problem. So I'd like to hear details about others who've had a similar issue with reverting from CC back to a point product or to CS.
Thanks,
Tim

Hi Tim ,
Please refer to the following link to cancel your subscription of Creative Cloud .
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
You can get in touch with Adobe Chat Support if that does not help and to get your queries resolved.
https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
Regards
Sukrit Dhingra

After uninstalling Google Chrome links in e-mail don't work any more

I have Firefox on my computer. I wanted to try out Chrome. After uninstalling Chrome and reinstating Firefox as my default browser, several things don't work properly, especially links in emails. I tried suggested solution of changing registry key for .html from ChromeHTML to htmlfile or FirefoxHTML but neither works. I just want to be able to click the link and open up the relevant web page.

As someone else has this problem I reply to my own question. Only uninstallling and reinstalling Firefox cures the problem.

After installing LV 7, MAX 3, NIDAQ 7, can not target to LV 6.1 RT even after uninstalling and loading older version.

We have started using LV 7 for all of our new projects but still have to support a number of older projects made in LV 6.1. After installing LV 7, MAX 3 and NIDAQ 7, we can not do remote DAQ configuration on the older version of RT and can not target to the RT system either. We used NIs uninstall for MAX and NIDAQ and then reinstalled the older versions, but we still can not remote DAQ configuration. Computers that have the older versions of MAX and NIDAQ and have never had the newer versions installed have no problem with remote DAQ configuration or targeting.
How can we go back to the previous version of MAX and NIDAQ and get it to work? What is left
after uninstalling the newer versions?

Rob,
I would recommend creating a Service Request on-line and contacting an Application Engineer. There are several possible reasons that software might not be completely removed, and we have some utilities that will make sure this does not happen. There also might be some issues with downloading the code to the "target". We could quickly reformat the controller and make sure to get the older software on the system.
Regards,
Robert Jackson
Application Engineer
National Instruments

Windows 7 startup error after uninstall of Photosmart 6510

After uninstalling Photosmart 6510 and software, get error message: "There was a problem starting C:\Program Files\HP\HP Photosmart 6510 series\bin\HPStatusBL.dll" when Windows 7 starts up.

Sounds like the software was not completely removed (or atleast Windows still is looking for something). Microsoft make a tool that should be able to help, it is called FixIt. Click the link below for more details:
http://support.microsoft.com/mats/Program_Install_and_Uninstall/
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

After uninstalling nightly, I can no longer set firefox as default browser for email links and they no longer open.

When I try to change the default firefox protocols in windows, only the nightly shows and I can not unclick it. When I attempt to click on a link in an email (Windows Live) I get "Class not registered"
I presently have IE set as my default because it is the only possible way to open email links.

You can install both win32 and win64 Firefox Nightly builds on a 64-bit Windows computer. As you should know, all Firefox nightly builds are intended for testing only. If you downloaded your Firefox nightly build from http://nightly.mozilla.org/ then you got the win32 installer. (win64 installers are available from http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-mozilla-central/ and possibly elsewhere: [http://forums.mozillazine.org/viewtopic.php?p=12694481#p12694481 ref.])
Anyway, the bug report I referred to earlier ([https://bugzilla.mozilla.org/show_bug.cgi?id=870312 Bug 870312] - Installing Nightly causes "Class not registered" error on click on link in other apps after uninstall) fits your issue ("broken" uninstaller). It was triaged as a "Shell Integration" Firefox bug for x86_64 Windows 8.
Whether you had the 32-bit or 64-bit Firefox nightly installed, you can try reinstalling a more recent build of that, and then uninstall it again. That worked for a Windows user who had problems uninstalling Firefox Nightly x64 as reported in this thread:
*http://forums.mozillazine.org/viewtopic.php?f=23&t=2473175
If that doesn't work, also try reinstalling Firefox 25, to see if that helps matters.
I'm not the best person to help you, though, since I'm not testing Firefox nightly on my Win7 x64 computer. Hopefully someone will be along that can help you better, or you could try on the MozillaZine Firefox Builds forum (it's linked from the nightly.mozilla.org page).

CS5.5 and OSX 10.9.4: Most applications will not launch even after uninstalling and reinstalling the Creative Suite 5.5. After my 2011 MacBook Pro 17 died, I had to purchase a new MacBook Pro 15 to replace it. I performed a Time Machine installation from

CS5.5 and OSX 10.9.4: Most applications will not launch even after uninstalling and reinstalling the Creative Suite 5.5. After my 2011 MacBook Pro 17 died, I had to purchase a new MacBook Pro 15 to replace it. I performed a Time Machine installation from that 2011 machine, and only Distiller and Acrobat would launch (none of the rest of the creation apps). So I ran the CS5.5 installer, uninstalled, then reinstalled, producing the same result. When I try to launch, nothing happens. What next?

Try...
Adobe Creative Suite Cleaner Tool
helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html

Error when opening itunes : iTunes has stopped working ''A problem caused the program to stop working correctly''. When I repaired damaged files the problem still exists and also after uninstalling and redownloading and installing itunes. I have windows 8

Error when opening iTunes : iTunes has stopped working '' A problem caused the program to stop working correctly''.
When I repaired damaged files the problem still exists and also after uninstalling, redownloading and reinstalling iTunes.
My pc is working with windos 8.
Is there a solution?

Hey there Rodney274,
It sounds like you are getting an error from iTunes when you launch it. I would try the troubleshooting in this article named:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Start with troubleshooting for 3rd party plug ins section, then the rest of the article if needed:
Start iTunes in Safe Mode
Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.
Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
Click Continue.
See if the issue you're experiencing persists in Safe Mode.
If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.
Thank you for using Apple Support Communities.
Take care,
Sterling

I still get plug in failure even after uninstall and reinstalled adobe flash to my mac os x 10.7.5 (4 bit) with flash 16.0.0.235 how do I get this fixed??? HELP

I still get plug in failure even after uninstall and reinstalled adobe flash to my mac os x 10.7.5 (4 bit) with flash 16.0.0.235 how do I get this fixed??? HELP

That crash appears to be casued by the Facebook plug-in.
Create a new account (systempreferences -> accounts or Users & Groups on 10.7 and 10.8), make a new Library in that account, import some shots and see if the problem is repeated there. If it is, then a re-install of the app might be indicated. If it's not, then it's likely the app is okay and the problem is something in the main account.

HT2292 I am using win vista and have installed itunes for my ipod shuffle four years back. now I have purchased iphone 4, and trying to reinstall itunes after uninstalling my earlier itunes i always get a message that error in installation. kindly help

I am using win vista and have installed itunes for my ipod shuffle four years back. now I have purchased iphone 4, and trying to reinstall itunes after uninstalling my earlier itunes i always get a message that error in installation. kindly help

You might find this article helpful: http://support.apple.com/kb/TS3694
It has the error range of 3000's which states
Errors 3000-3999 (3002, 3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the gs.apple.com server on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, an old version of iTunes is installed, an entry in your hosts file redirecting requests to gs.apple.com (see error 1004 above), or because of your Internet proxy settings. If you are using a proxy, try without using one or with a known-good network. If that does not resolve the issue, follow iTunes for Windows: Troubleshooting security software issues. Error 3014 may indicate that you need to free up more disk space on the computer before trying to restore again. Error 3194 most likely indicates you do not have the latest version of iTunes installed Update to the latest version of iTunes.

ICloud keeping login details after uninstall from PC

Recently in order to deal with an issue I had with iCloud and Outlook, I uninstalled iCloud completly. Before uninstalling I opened the control panel and signed out of iCloud, I then proceeded to uninstall.
After uninstalling, I re-downloaded iCloud and installed it. Once the installation was complete I opened iCloud (from the last page of the installation). When it opened, it was SIGNED IN before I had provided my credentials!
Apple, your attention please!!

DanboZ wrote:
Thank you @Csound1 for showing us how much you know (or don't know) about Windows in general and software development in particular!
Does anyone else have more knowledgable input?
Well, you are the Windows user, maybe you should tell us who is responsible for the content of the Programs and Features pane in Windows? or did you uninstall some other way?

Tried to upgrade and after uninstalling and reinstalling several times, keep getting "procedure entry point could not be located in dynamic link library" followed by "iTunes was not installed properly" Error 7.....Help, please??

Tried to upgrade as instructed and after uninstalling and reinstalling (even back to the former iTunes which I was happy with)several times, keep getting message "Procedure entry point could not be located in dynamic link library" followed by "iTunes was not installed properly" "Error 7". Help, please??

Entry point errors can usually be fixed by deleting the offending dll, then repairing the component it is part of from the programs and features control panel. Unfortunately you neglected to include the detail of which dll is mentioned.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

Cleanup after uninstall

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