Clear all user preferences elements 9

Hi
how can I reset elements 9 to its default settings when it is first loaded deactivating uninstalling and reloading did not work
for me it found and reused my old settings when I reinstalled it?
I am running windows 7 home premium 32 bit on a duel core laptop sometimes I use two monitors but I run the second monitor
through an asus usb docking station so I can also use three portable hard drives to store and edit pictures
My origional problem was I sometimes run a duel monitor setup and was running elements 9 on the second monitor
when I closed the program it was running on the second monitor.
The next time I used elements I was using a single monitor elements 9 loaded ok but the magic exteactor was looking to load on the
second monitor but it was unplugged so nothing appeared and the program acted like it locked up
pushing enter unlocked the program and the magic extractor appeared in the history pallet no change to the picture though
plugging in the second monitor and dragging the magic extractor pallet back to the primary monitor solved this
This is the only tool that has done this to me so far all the others that I have used appear on the primary monitor
when elements itself is runing on the second monitor
Thanks

Try quitting the editor, then restarting it while holding down Ctrl+Alt+Shift. Keep the keys down till you see a window asking if you want to delete the settings file. You do.

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