Clear collected diagnostic and usage data

How do you clear the collected data from the iPod

In case anyone else is having this issue, AppleCare confirmed this is erroneous behavior and asked me to do a full restore through iTunes.  They suspect that something might have gotten corrupted in the software when I imported all my settings and content from my iPhone 5.

Similar Messages

  • How to clear/delete diagnostic and usage data records?

    The records under diagnostic and usage getting more each day and i have no ideas on how to delete it. Have try to sync with pc via iTunes and off the function under setting/privacy/location service/systems services/diagnostic and usage. Non works, please HELP!

    FYI
    Complete guide to using iOS 6
    http://howto.cnet.com/ios-6-complete-guide/
    Guide to Built-In Apps on iOS
    https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
    You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
    Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
    Apple - iPad - Guided Tours
    http://www.apple.com/ipad/videos/
    Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
    http://www.youtube.com/watch?v=YT2bD0-OqBM
    http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
    http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
    How to - Articles & User Guides & Tutorials
    http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
    iPad How-Tos  http://ipod.about.com/lr/ipad_how-tos/903396/1/
    You can download this guide to your iPad.
    iPad User Guide for iOS 5
    http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
     Cheers, Tom

  • Diagnostic and usage data collection

    This job is still running in 10.7.
    Even if I switched off "System - Security - Privacy -> Send diagnostic and usage data "
    The process tries to contact Apple.
    Any way to switch it off forever?

    did you try below blog, i think its really good to try:
    How to reduce the size of logging database OR How to purge the old data from Logging Database
    good information here.
    Understanding the Logging Database (SharePoint Server 2010)
    Please remember to mark your question as answered &Vote helpful,if this solves/helps your problem. ****************************************************************************************** Thanks -WS MCITP(SharePoint 2010, 2013) Blog: http://wscheema.com/blog

  • How do I delete diagnostic and usage data on my iPad 3 please

    Hi, I am very new to iPad/Apple (sorry), have been operating with Windows for so long now, and have recently bought a new iPad 3 Wi Fi Cellular.
    I was wondering around my iPad yesterday and noticed under > Settings > General > About > Diagnostics and Usage Data > Data - pages of apps
    I had downloaded and tried out etc, and than deleted those apps - no longer using them, but all this information is still on my Data page.
    Could you please tell me please how to delete all this data, I have tried unsuccessfully. I have deleted a great many apps, but the data is still there - I would  like to know how to clear or delete the diagnostic and usage data please?
    The other question I have is that all this data must be taking up kb/mb/space on my iPad.
    Thank you so much for your help and advice ~ greatly appreciated.

    FYI
    Complete guide to using iOS 6
    http://howto.cnet.com/ios-6-complete-guide/
    Guide to Built-In Apps on iOS
    https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
    You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
    Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
    Apple - iPad - Guided Tours
    http://www.apple.com/ipad/videos/
    Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
    http://www.youtube.com/watch?v=YT2bD0-OqBM
    http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
    http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
    How to - Articles & User Guides & Tutorials
    http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
    iPad How-Tos  http://ipod.about.com/lr/ipad_how-tos/903396/1/
    You can download this guide to your iPad.
    iPad User Guide for iOS 5
    http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
     Cheers, Tom

  • How to delete diagnostic and usage data on iPhone 5s without resetting the phone

    In my iPhone 5s I would like to--- remove the long list of, diagnostic and usage data ,---without resting the phone.
    Any way out.
    I tried selecting each one and deleting, but not possible.
    Hoping for a reply soon.
    Thanking you in advance.
                                                   Dr.Anand.M.Kurian

    Resetting the phone (pressing and holding the Home and power buttons until the Apple appears), doesn't delete any data.
    To the best of my knowledge, the only way to delete those files is by restoring the phone.

  • Reactivate Console's "Automatically Send Anonymous Diagnostic and Usage Data to Apple"

    I accidentally unchecked "Automatically Send Anonymous Diagnostic and Usage Data to Apple" on Console Preferences and immediately after that, this option grayed out, don't understand why. For me it's ok to send that information, I understand it helps to improve Apple's software performance and future software updates.
    Could you please help me to reactivate this automatically?

    As I am writing this I don't see a way to reenable that checkbox (I'll keep searching).  FWIW the Console help says the following about that checkbox:
    If you deselect “Automatically send diagnostic and usage data to Apple”, you will no longer see the option. When you encounter one of the events described earlier, you’ll see the message asking if you want to send diagnostic information to Apple.
    So unless I can find a way to reset it (haven't looked at plists yet or did any real research) it appears to be a one way switch.  Once thrown, it's off, period.
    Just found this which only repeats what Console Help says:
    Mac OS X v10.6.3: Diagnostic and usage data collection

  • How to delete diagnostic and usage data

    Can the diagnostic and usage data be deleted?

    Resetting the phone (pressing and holding the Home and power buttons until the Apple appears), doesn't delete any data.
    To the best of my knowledge, the only way to delete those files is by restoring the phone.

  • Problem removing Diagnostic and Usage Data Log

    I have had several iPod crashes and ironically that's not my problem. The problem is the Diagnostic and Usage Data log is getting larger and larger. I have my iPod Touch 4th Gen. set to not send reports to Apple and I do no see any way to delete or editing it. Is there a way to delete the  log or remove some of its lines of reports or dose it have to be sent to Apple to remove it?

    I may be a little rusty on the rules here but I didn't think hijacking a thread was not aloud. If it was me I would have started my own thread instead of taking the original question in a different direction. Just sayin.
    We I was looking for my answer I found yours.
    http://support.apple.com/kb/HT2534

  • How to delete or reset  diagnostic and usage data,

    IPhone4s iOS 5, how to reset or dele diagnostic and data usage

    settings> lacation services> system services> off
    come back make location services>off fully
    return to settings>general>diagnostics & usage>selected don't send,
    check diagnostics & usage data.
    it worked for me.

  • Settings General About Diagnostics & Usage Diagnostic and Usage data

    Settings > General > About > Diagnostics & Usage > Diagnostic & usage Data.
    Everytime I look Diagnostic & usage data I see full of crash reports such as Log-aggregate, LowMemory, assistivetouchd and etc... This crashes/crash report should be the reason why my ipod touch 4th gen is slow, sometimes hangs for a second and sometimes crash apps. I already tried to reduce the memory usage to 50% and momentarily double click home button to remove the applications running at the back but still crash reports are adding and reach about 100 and still increasing! Please help me to solve this problem. Maybe give me a tip on how to avoid, minimize or remove this crashes / crash reports on my ipod touch. thank you.

    Welcome to Apple Communities
    Hold Sleep and Home buttons and it will restart. It should be better

  • Sending Anonymous Diagnostic and Usage Data to Apple Grayed Out

    I mistakingly hit Agree, in iTunes, to send diagnostic information to Apple about my computer. I did not intend to to that. I did some research in Apple's knowledge base and found a help article telling me I could disable it by opening Console and disabling the checkmark at the bottom of the dialog window under preferences.
    I even tried right clicking on my iPhone in iTunes and selecting "Reset Warnings." However I still do not receive the window that prompts me to Agree or Disagree about sending diagnostic data. I do not want to, but cannot figure out how to change this.
    Can anyone help here?

    When something crashes you will always get a message to that effect. If you enable automatic sending of data to Apple then you won't be asked to agree or disagree about sending: it you disable it you will be. I should just send the data automatically - it's sent anonymously, and it's nothing to worry about. All this only happens when there is a crash: hopefully you're not seeing this a lot? - it should be very rare.

  • How to delete diagnostic and usage from mac pro

    how to delete diagnosiic and usage data from mac pro

    sadastha wrote:
    how to delete diagnosiic and usage data from mac pro
    Can you pinpoint what 'diagnostic and usage data' you are referring to?  More details would be helpful including the model MBP you are using and the OSX.
    Ciao.

  • HT6331 Diagnostic and Usage cocoa API

    Hello.
    I have a question regarding to Mac OS development. Is it possible to check programmatically within my application if user enabled "Share crash data with app developers" in Diagnostic and Usage in system preferences? I want to send crash logs to server if this option is selected. Mac OS 10.10 is used.
      Thanks for advice.

    Do you want the logs sent to your own server or to Apple? Crash logs will be available in iTunes connect without you having to do anything. If you want to collect the logs yourself, you will need you own preference setting and you might even have to stay out of the Mac App Store too.

  • Diagnostic and usage still being sent after shutting it off

    My Mountain Lion workstation is still sending Diagnostic and usage information after I have shut that option off. It includes contact information. How can I prevent this without using the gui?

    Unfortunately this is  not thwarted case as I stated in thelog it is still sending and I m able to confirm this through the network as ssl to network 10.x.x.x apples network
    Sent from Samsung MobileApple Support Communities Updates <[email protected]> wrote:                                              
    You received a reply
    dwbrecovery has replied to your question. You can view the full discussion in Apple Support Communities.
    Diagnostic and usage still being sent after shutting it off
    Hi,
    - SubmitDiagInfo does run periodically to clean up any diagnostic and usage info created a month ago and is no longer needed.
    - Since you have set no reporting, SubmitDiagInfo will not collect and send to Apple diagnostic info. not yet sent.
    https://developer.apple.com/library/mac/documentation/Darwin/Reference/Manpages/ man8/SubmitDiagInfo.8.html
    Hope this helps
    Correct Answer
    Helpful Answer
    Use the buttons above to tell dwbrecovery and the rest of the community if this reply solved your question or helped you get closer to finding a solution.
    To reply to dwbrecovery, go to the discussion in Apple Support Communities.
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  • I have a version 7.0.4.  I can't connect to the server.  My capacity is 13.5  with 10.4 GB available.  Diagnostics and usage data, when scrolled to the bottom, tells me I have low memory.

    I have a version 7.0.4.  I can't connect to the server.  My capacity is 13.5  with 10.4 GB available.  Diagnostics and usage data, when scrolled to the bottom, tells me I have low memory.How cani fix this?

    Clear Safari, close all apps on the iPad and reboot. Then see if you can connect.
    Go to Settings>Safari>Clear Cookies and Data.
    Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to each app then swipe "up" on the app preview thumbnail to close it.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
    If you still can't connect to the internet, you need to do some more troubleshooting with the network connection, but report back with more details if that doesn't work and don't just repeat the question in the text box are that you have to describe the problem. That serves no purpose at all.

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