Clear hard drive before upgrade - files not deleting???

Hi,
I'm upgrading to Mavericks later today on my MacBook Air and I have transferred files to an external drive and deleted them from my MacBook.
I've also deleted Pages, Keynote and Numbers. All those related files were in iCloud, and two restarts and a Disk Utility later the files still show in Finder under All My Files.
About This Mac also shows 1.12gigs of Audio, 1.64 gigs of Movies and 5.03 gigs of Photos, but there are no files like that left on the Mac.
Could this be Photostream? Should Photostream even take up space on a computer?
Also, does 16.69 gigs of "Other" sound right with 17.04 gigs of Apps?
Thank you.

Disk Space - Other

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I'm having some difficulty with Time Machine. It appears to be deleting backups from random dates on my external hard drive. I am not deleting them. Are they hidden and how do I prevent this from happening? Can I retrieve them?

I'm having some difficulty with Time Machine. It appears to be deleting backups from random dates on my external hard drive. I am not deleting them. Are they hidden and how do I prevent this from happening? Can I retrieve them?

... I didn't know that Time Machine was more a last resort back up instead of main back up.
Don't rely upon Time Machine to the exclusion of all else. I compliment Time Machine with a periodic "clone". TM is much better than nothing, but it's a safety net, not a hammock
Here is my understanding of Time Machine's file deletion algorithm, distilled from Pondini's FAQ, Apple's KB articles, and my own observations.
Time Machine deletes ("thins") files from the backup disk as follows:
Hourly backups over 24 hours old, except the first backup of the day
Daily backups over 30 days old, except the first backup of the week
Older backups get deleted when Time Machine requires space and you deleted them from the source disk.
Therefore, assuming TM has been performing at least one backup per day, backup files will remain available:
at least thirty days, if they existed on your Mac for at least a day
until you run out of space, if they existed on your Mac for at least a week
In addition to the above, Time Machine always keeps one complete copy of your source disk so that the entire volume could be restored if necessary. Any files that remain on your source volume will be present on the TM backup, no matter how old they are.
If you are using 250 GB of space on your source disk, its Time Machine backups are likely to require at least twice that much. A good estimate of the minimum required backup volume size would be about three times the size of your source disk - 1.5 TB in your case.
A more thorough explanation would require Pondini since he has plumbed Time Machine's mysteries far more than I have.
http://support.apple.com/kb/HT1427

External Hard drive and dmg files not mounting

External Hard drive and dmg files suddenly not mounting. Im running Mavericks on 27" iMac. Anyone have a fix or has anyone else suddenly had this problem? There was a Mavericks update a few weeks ago, but things were fine until today. This is weird. Ive checked in disk utility and can see one of my two external HD's, the one that I back up. But not even this will mount. Ive tried repairing HD thinking it was damaged but now see that all my ext hd's suddenly dont mount. Ive tried several mac restarts.

Solved the problem. My external HD is a WD (My Book Studio). I needed to install updated driver manager and this fixed it:
http://support.wd.com/product/download.asp?groupid=114&sid=62&lang=en
If you have a WD external HD goto the above link and search for your model and a list of updates will be shown, Yay!!

I'm somewhat proficient with computers, but not a real techie. How to partition my OS 10.5.8 hard drive before upgrading to OS 10.6.3?

Hi
I bought the upgrade for 10.6.3 from Apple a while back. Now getting ready to install the new OS. Backed up everything onto Lacie Rugged mini yesterday.
In trying to prepare to do this properly, I saw in one discussion, that it would be a good idea to partition my disc, so that I can still access it if something goes wrong or if my apps won't work with the upgrade. I plan on taking it to the next level after this install, which for my computer is 10.7 Lion.
Can someone help me with a step by step approach. I know I have to access through disk utility, but don't want to mess anything up. Thanks for the help.
Here's the info about my computer
Hardware Overview:
Model Name:    MacBook
Model Identifier:    MacBook4,1
Processor Name:    Intel Core 2 Duo
Processor Speed:    2.4 GHz
Number Of Processors:    1
Total Number Of Cores:    2
L2 Cache:    3 MB
Memory:    2 GB
Bus Speed:    800 MHz
Boot ROM Version:    MB41.00C1.B00
SMC Version (system):    1.31f1
Serial Number (system):    W88157FW0P1
Hardware UUID:    E65A8BB4-183A-5D77-80DE-AA59D2A010AF
Sudden Motion Sensor:
State:    Enabled
Disk Description :    FUJITSU MHY2160BH Media
Total Capacity :    149.1 GB (160,041,885,696 Bytes)
Connection Bus :    Serial ATA 2    Write Status :    Read/Write
Connection Type :    Internal    S.M.A.R.T. Status :    Verified
         Partition Map Scheme :    GUID Partition Table
MAC HD
Mount Point :    /
Capacity :    148.7 GB (159,697,911,808 Bytes)
Format :    Mac OS Extended (Journaled) Available :    68.5 GB (73,518,301,184 Bytes)
Owners Enabled :     Yes                 Used :    80.3 GB (86,179,610,624 Bytes)
Number of Folders :    194,485    Number of Files :    875,734

I do not know what kind of a backup you have on the LaCie drive so it may or not apply to the following advice.
The best way to accomplish what you wish to do in my opinion would be to have an cloned external usb hard drive.
First you would clone the internal drive ( with Guid partition table to make it bootable) to the external usb drive. It would be identical to the internal drive and can be used to startup and run the programs.
You can then choose to upgrade either drive from 10.5.8 to 10.6.x with the 10.6 installation dvd. It would make more sense to upgrade the internal drive. Now you would have two ways to boot either from 10.5 or 10.6. Then if you want 10.7 you could decide to clone 10.6 to the external usb drive ending up with 10.7 and 10.6 on the two drives
Some links for info. I use Carbon Copy Cloner for most of my backups, but Super Duper is Ok too.
http://lifehacker.com/5839185/the-best-disk-cloning-app-for-mac-os-x
http://www.cultofmac.com/48861/how-and-why-to-clone-your-mac-hard-drive-macrx/
http://www.shirt-pocket.com/SuperDuper/SuperDuperDescription.html
http://www.bombich.com/

Using external hard drive for music files NOT in iTunes music folder

Hi there. Due to lacking disk space on my computer I have all my music files (that I had before using iTunes) on an external HD. I can easily import these drives to iTunes (v.8) without copying them to the iTunes music folder. But when I want to synchronize my iPod the next time, iTunes cannot find the files on my external HD and I have to import them all again, delete all the duplicates and - worst of all - do all the playlist sorting again! Is there a solution to this without putting all my music into the iTunes music folder (I would like to keep it separated)? Thanks in advance!

I use an external firewire drive to store my iTunes library on. One thing to be aware of...
You need to go into your iTunes preferences, then to "Advanced", then select the location where you want to store your iTunes Music folder. In my case it is in a folder titled "Music" on my external firewire drive. The iTunes "Library" file is stored on your internal hard drive.
The thing that can cause you problems it that....if you forget to turn on the external drive before you boot up your Mac, the iTunes library file will look for your music folder and won't be able to find it. So a new iTunes Music folder will be created on your internal hard drive, with nothing in it. You'll see all of your songs listed in your iTunes program...but if you try to double click on any of the songs to play them, you'll get an exclamation mark saying "cannot find file".
If this happens, you need to delete the new iTunes Music folder on your internal drive (but not the iTunes Library file!), then quit iTunes, turn on the external drive, then relaunch iTunes....and it will find the original music folder.
It's a hassle that I have had to go though many times, I keep forgetting to turn on that drive before launching iTunes.
Oh, one other thing....about the way you worded your post. You aren't running short on "memory", you are running short on "storage"....they are two different things. Hard drives are storage, RAM chips are "memory" that run your programs.

Hard drive partition device files not consistent between reboots

For a reason I'm not completely certain of, the Hardware Abstraction Layer is causing my partition file descriptors to be different between bootups - causing a plethora of fstab-related issues.
I have two hard drives in my computer, the primary one according to the bios being where GRUB and Arch are installed to. Ironically, when it works, this drive is given "sdb." /etc/fstab is written to mount the partitions on sdb.
The secondary hard drive has Windows 7 installed to it. This drive, when Arch Linux boots up properly, is considered "sda."
However, half the time since enabling the HAL daemon, sda can become sdb and vice versa - causing partition mounting to screw up, naturally.
I'll also note that attempting to mount sda2 (windows 7) in fstab causes the Arch drive to always be sda. Rather frustrating, seeing as how I use symlinks to the Windows 7 user folders in my Arch user folders (Documents, Pictures, etc).
Any help, please? :E

Check: http://wiki.archlinux.org/index.php/Per … ice_naming

Purchasing external hard drive before upgrading to Snow Leopard

I have an early 2009 iMac running OS X 10.5.8. We are planning on purchasing Snow Leopard to upgrade to 10.6 and beyond but would like to back up what we have on an external hard drive first. Is there anything specifically we need to watch out for or be aware of when buying an external hard drive? Thanks in advance.

I second rkaufmann87's recommendation of OWC's external hard drives. I have 6 and have had no issues.

External Hard Drive via firewire - files not showing up

I have a new external harddrive formatted for mac and keep having the following issue:
when clicking into the harddrive I see folder but when I go to a folder to see the files they are all gone. If I use spotlight to search then I can open the file. I can re-boot and the the files appear.
Anyone have a clue on what this might be. I hate to keep rebooting it is making think I went back to windows
the external harddrive is a seagate

Hi Will
Never seen the problem myself with either of my FireWire Drives, but open Disk Utility in your Utilities Folder select First Aid, then the External HD's icon and run Repair Disk.
Dennis

I want to upgrade to Mavericks. Will I need to reinstall all of my apps and copy my files back to the hard drive? I have not installed an OS on a Mac before and I'm wondering whether it is as involved as on a PC.

I want to upgrade to Mavericks. Will I need to reinstall all of my apps and copy my files back to the hard drive? I have not installed an OS on a Mac before and I'm wondering whether it is as involved as on a PC.

Short answer: You do NOT have to reinstall all your apps and copy your files back.
Longer answer: Upgrading the OS does not touch any user files. Upgrading the OS should not interfere with any applications which are compatible with Mavericks. In my experience non-Apple apps are generally left unchanged by the upgrade. It is possible that some apps may need to be upgraded. One good resource for checking application compatibility is RoaringApps.
Finally, it is always wise to backup everything, just in case.

Can I recover data from a reformatted hard drive? I did not do a back up prior to talking to Apple Support and the guy having me delete the hard drive and start anew. My bad but is all lost??

Can I recover data from a reformatted hard drive? I did not complete a back up prior to talking to Apple Support and the guy having me delete the hard drive (10.5.8) and start anew (10.6.3). My bad but is all lost?? Years of very important information....

You will need to purchase reovery sofware such as such as FileSalvage
http://subrosasoft.com/software/filesalvage
You can download a demo copy that will tell you what it can recover
If you want to recover that you must pay for the software then
When you do the recovery, you will need another disk drive to receive the recovered files
Having install a new operating system on the disk after the retformat is going to gradually reduce the amount of data that this software will be able to recover for you
Allan

There is more data storage on the hard drive and I can not find it (should be deleted)

Hi I need some help, i recently bought a Macbook Pro, so good with that but when storing my files I realized I had sent more files, I deleted my files and it took me hours! and when checking the status of storage I realized I had more 20GB hard drive and I can not find that data stored anywhere! and i made the securely empty.
P.S. I had a small problem when cleaned the trash, I stopped for lack of time but when i stop it, I realized I had nothing inside then... (should leave something at least, because it was an incomplete process.)
(here says that i have 40.54 GB from other stuff, and i'm just using like 13Gb of my data) its in spanish by the way... sorry for that.
Thanks for your patience!

Other (Otros) is everything but Applications according to your chart. That includes operating system and files.

I have seen so much response about the Mountain Lion update slowing down computers. I am updating from Mac OS x 10.6.8. What can I do to ensure the upgrade will go fine? Do I unplug my external hard drive before installing, or keep it plugged in?

I have seen so much response about the Mountain Lion update slowing down computers. I am updating from Mac OS x 10.6.8. What can I do to ensure the upgrade will go fine? Do I unplug my external hard drive before installing, or keep it plugged in?
Also, I have the 08 version of iWork. Will this cause problems for the update? Can I update this AFTER I update the processor?

Welcome to Apple Support Communities
There's no reason to think that Mountain Lion will slow down your Mac. Just make a backup of your data before upgrading with Time Machine > http://support.apple.com/kb/HT1427
Also, check that your apps are compatible > http://www.roaringapps.com Upgrade them to a compatible version or delete them before upgrading.
The external drive won't make the OS X Mountain Lion installer fail, but it's better to unplug it during the upgrade.
iWork '08 is compatible with Mountain Lion. iWork '09 includes OS X Mountain Lion features and can be purchased at the Mac App Store.
To upgrade to OS X Mountain Lion, I recommend at least 4 GB of RAM. You can check how much memory you have in Apple menu > About this Mac

Trying to move my iTunes Music and other media from the main drive on my pc to an external hard drive but iTunes is not recognizing the new file location? Ideas?

Trying to move my iTunes Music and other media from the main drive on my pc to an external hard drive but iTunes is not recognizing the new file location? Ideas?

Hello there, Underwriter.
The following Knowledge Base article provides in-depth instructions on how to migrate your content to an external drive:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Particularly of note for your situation:
External drive
This option requires more work than Home Sharing, but it creates a backup of your iTunes library on the external drive in addition to moving your content.
Notes before you start:
You can use most iPods as an external drive.
Windows operating systems don't recognize Mac OS-formatted disks (HFS or HFS Plus formats). Because of this, you can't use a Mac-formatted iPod or external drive to move your music to a Windows PC. See iPod: How to determine iPod's hard disk format if you're not sure how your iPod is formatted.
Mac OS X can read Windows-formatted iPods and drives. This means there are many ways to migrate your information from your old Windows-based PC to your new Mac.
Mac OS X: To be sure external drives appear on your desktop, choose Preferences from the Finder menu. Be sure the options for "External disks" and "Hard disks" are enabled.
Part 1: Locating and consolidating the iTunes Media folder
Part 2: Copy iTunes folder from the old computer:
Part 3: Get iTunes ready on your new computer
Part 4: Back up any music that's already on your new computer
Part 5: Copy music to your new computer
Part 6: Add preexisting music that was on the new computer back into the library
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Backup hard drive before or after upgrading?

I'm working on a Mac OSX 10.5.8 Leopard in Adobe CS4 Design Standard and I'm about to upgrade to Mountain Lion 10.8 and Adobe Creative Cloud. The question is when do I backup my hard drive - before, somewhere in the middle or end of upgrading all of the programs?

I would wait until after updgrading the OS to install the desktop applications that come with the Creative Cloud.
Not sure how many backups you want to make but you could back up at each stage.

So lately I decided I was tired of Tiger, and decided I would upgrade to Leopard. Well I made the mistake of erasing the hard drive before I made sure it would work. Well now like the installer was before it failed. And now when I boot it just won't work

So lately I decided I was tired of Tiger, and decided I would upgrade to Leopard. Well I made the mistake of erasing the hard drive before I made sure it would work. Well now like the installer was before it failed. And now when I boot I get the normal finder/question mark flashing folder. I also found a power Mac g4 that needs a new operating system. It's running 9.2. It's going to my grandma as a gift. I really need help.

I think you'll need to find a Retail 10.5 Disc.
Leopard requirements/10.5.x...
    * Mac computer with an Intel, PowerPC G5, or PowerPC G4 (867MHz or faster) processor
minimum system requirements
    * 512MB of memory (I say 1.5GB for PPC at least, 2-3GB minimum for IntelMacs)
    * DVD drive for installation
    * 9GB of available disk space (I say 30GB at least)
Classic/OS9 Apps no longer supported.
Trouble is Apple no longer sells it, check eBay & such for the Retail version, not the Gray Discs...
http://www.ebay.com/sch/i.html?_nkw=mac+os+x+leopard+retail+10.5
There are workarounds if the 867MHz CPU is the only hangup...
http://sourceforge.net/projects/leopardassist/
http://lowendmac.com/osx/leopard/unsupported.html
List of Applications Not Compatible with Leopard...
http://guides.macrumors.com/List:Applications_Not_Compatible_with_Leopard

Clear hard drive before upgrade - files not deleting???

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