Clear postings after G/L account is changed

Hello,
I have a stituation, with a G/L account.
In our case, the customer required to have the G/L account enabled for open items. The balance was 0.roed, and we tryed to enable the open items. After setting the error message stated: 'Balace 0 but open items exists' to a warning, we were able to change the account.
Now the question. The customer want to clear ( mark with the green box ) the posting that were maded before the change. At the moment they apperar with a green line, and the status is posted.
Trying to celear the account din't work, as SAP reported no open items to be found.
If you have any hint please assist on this.
Regards,
Adi

Hello Customer,
I guess you've created an inconsistency in the system.
The inccorectly display of the 'posted' items is not avoidable in this case.
The reason is, that if the account has the Open Item Management not
set, the documents get saved in the index table BSIS.
So the
Open - BSIS
Cleared - BSAS
is not given in the case the Open Item Management is not set.
Now, after the change to Open Item Management, the real 'open' items
get saved also in BSIS. After the clearing they get shifted to BSAS.
I'd suggest you to open a message for SAP on the component FI-GL-GL-X and ask them to check the situation. Please, mention the account which was changed.
Regards,
REnan

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