Clear the fax log on a 7310 all in one printer

how 2 clear the fax log on a hp 7310 all in one printer

gooddog1,
I am more then happy to help you clear your fax log.
1.) Setup button (Right above the up arrow)
2.)Tools
3.) Clear fax log
I hope this helps
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  • The fax function on my c7280 all-in-one printer ceased working since installing windows 8....?

    Product: hp photosmart c7280 all-in-one printer,fax, copier,scanner. I recently bought a new desktop (lenovo) with windows 8 pre installed. My printer prints, scans and copies but now refuses to fax. The compatibility centre for windows 8.1 tells me that my printer is compatible with the new os and na action is required...Any suggestions??? Tks

    Hello there! Welcome to the forums @francojuve ,
    I read about how you can no longer fax after upgrading to Windows 8. I have a couple of my own suggestion that might help!
    1. Uninstall the Printer Software
    2. Restart the PC
    3. Reinstall the driver for Windows 8 here: HP Photosmart Full Feature Software and Drivers
    Also, try the troubleshooting steps from this guide: Cannot Send or Receive Faxes
    If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in. If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
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    R a i n b o w 7000I work on behalf of HP
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    “Thanks” for helping!
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  • I am a studio graphic designer needing to purchase a color jet printer to handle small business takes.  I am trying to decide on the Epson WorkForce Pro WP-4530 All-In-One Printer  OR the HP Officejet Pro Premium e-All-in-One (need second tray for envelop

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    I am a studio graphic designer needing to purchase a color jet printer, for my iMac, to handle small business tasks. I am trying to decide between the Epson WorkForce Pro WP-4530 All-In-One Printer  OR the HP Officejet Pro Premium e-All-in-One (need second tray for envelopes).   
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  • What is the maximum paper thickness a C6380 all in one printer can use?

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    HI,
    Paper thickniss it will print depends on the paper size as well. FInd the paper specs HERE.
    Say "Thanks" by clicking the Kudos Star in the post that helped you.
    Although I work for HP my posts and replies are my own
    Please mark the post that solves your problem as "Accepted Solution"

  • My PC can't stand the connection to HP Officejet 4630 all-in-one printer

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    Hi @poporni,
    Welcome to the HP Forums!
    I noticed that your HP Officejet 4630 keeps losing the wireless connection on Windows 7. I am happy to look into this connection issue for you!
    Please, take a look through this guide, Printer Does Not Maintain Wireless Connection.
    Tips for troubleshooting wireless connection issues
    The following tips can help you troubleshoot and avoid wireless connectivity issues. You can try these tips separately or in combination to get a successful wireless signal.
    Move the printer and the computer closer to the router, but no closer than 6 ft (1.8 m). Wireless signals can be weaker at greater distances between the printer and the router.
    If you are experiencing an intermittent wireless connection, try restarting your router. Consult your router manufacturer, Internet service provider, or network administrator for instructions on how to restart the router.
    Remove any metal objects between the printer, the computer, and the router. Objects such as refrigerators, microwaves, or metal bookcases can interfere with wireless transmission.
    Move any device that emits radio signals, such as microwaves and cordless telephones, farther away from the printer. Such devices can interfere with wireless signals.
    I would also recommend, our HP Wireless Printing Center - Troubleshooting Issues website.
    Hope this information is helpful, and thank you for posting!
    RnRMusicMan
    I work on behalf of HP
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  • How to use the scan function on a 4215i all in one printer

    How do I use the scan function on this printer with windows 8. I did the installation but the scan function does not seem to wwork 
    This question was solved.
    View Solution.

    Do you have the Officejet 4215 series All-in-One printer?
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  • What is the password for hp psc 1350 all in one printer. want to connect to ipad.

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    Sorry, but this will not work.  Your printer has to be directly on you network, not tethered to a computer that is on the network.
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    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • HP 7310 all-in-one printer error code 0xb948b1a2

    Printer is not printing or coping.  Error code on printer is 0xb948b1a2.  Been through the help step one of unplugging USB, removing cartridges, turning off printer and it did not work.
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    Could be dirty electrical contacts. Pull the power out, and please try the cleaning in "Step 2":  http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c01423559&tmp_task=solveCategory&cc=ca&dlc=en&la​...
    *** If my reply was helpful, please click on the "Kudos Thumbs-Up" on the right, as a way to say "Thanks!".
    If this reply also fixed your issue - please click the "Accept as Solution" button, so that others can find the same answer. ***

  • HP 7310 All-in-One Printer Error Message

    Error message "Remove and check color cartridge" has been appearing, but has in the past gone away by doing just that. . Today, it became permanent, even after installing a new color cartridge. . I cannot even turn the machine OFF except by pulling power. . What cooks here ? . HELP ! !

    Could be dirty electrical contacts. Pull the power out, and please try the cleaning in "Step 2":  http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c01423559&tmp_task=solveCategory&cc=ca&dlc=en&la​...
    *** If my reply was helpful, please click on the "Kudos Thumbs-Up" on the right, as a way to say "Thanks!".
    If this reply also fixed your issue - please click the "Accept as Solution" button, so that others can find the same answer. ***

  • Used to be able to print multiple page pdf files on my HP 7310 all in one and then it stopped and would only print the curent page. This is tedious for long PDF docs. I am on 10.6.8 .

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    I tried this earlier, and I tried it again today.  Both times it said "Software Missing!"  and "HP Software required to connect to your printer over the network could not be found on this computer."  But when I tried to install the software (AIO_CDB_Net_Full_Win_WW_130_141.exe, which I downloaded from HP's web site), it wouldn't install, as described above.  In the diagnostic utility, I clicked "skip", and it said "Connection Verified!", and "The printer is connected to the network and the services related to the network connections have been verified and reset to a normal operating state.  Everything appears to work fine at this point.  Please doa test print to verify that the issue is resolved or click Skip to move to the next step."  I clickedthe "Test Print" button, and immediately it popped up a box that said "Test Print Failed."
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  • Hp officejet 7310 all in one scanning/faxing problems

    faxing and scanning will not work on my hp officejet 7310 all in one printer ... i have uninstalled and then re-installed, but still not working.... what am i doing wrong?

    I'm sorry..... I did find an ERROR message.
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    HP Scan Flow Manager
    Digital Imaging Monitor
    Front Panel Test
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  • How do I clean the under side of glass in my 2610xi all in one printer

    How do I clean the under side of the scanning glass in my 2610xi all-in-one printer?

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  • How do i remove the printhead on hp 1600xi all in one printer?

    I keep getting the message remove and check cartridge on the display of my hp 1600xi all in one printer. I've replaced the ink cartridges. Turned it off, and on. Unplugged it, and plugged it back in. I still get that message. The only other thing that I can think of is to replace the printhead. Any suggestions on how to do this?

    Hello jrfirepup, and welcome to the HP Forums.
    I see you are looking into printhead options.  This particular model of printer has built-in printheads, making them non-removable.
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    I would also suggest this document on Ink Smears or Streaks.
    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums.
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • Hp officejet pro 8500 premier all-in-one printer

    The above printer is 1 1/2 years old and it has stopped printing.  When the printing became light, I installed new print cartridges less than a week ago.  Now, after five days, the printer is consistently cleaning the print heads and aligning the print heads and my documents are not being printed.  And, what is most frustrating, during all the cleaning and aligning, all of my new ink is gone and I'm receiving a message replace ink cartridges.
    Re: Problem with HP Officejet Pro 8500 printer: cleans printheads every time it's turned on
    Options 
    08-24-2011 06:34 PM
    Well,
    to this is say, "get used to it", or throw it away.  Many, Many, Many people have had trouble with this printer.
    The following are common and frustrating issues that this printer exhibits on a regular basis:
    1.  Constant Self-Checking (usually every 20-30 pages of print)
    2. Very persistant Printhead Cleaning/Checking, (Every startup and after about 20-30 pages printed).
    3. Worn-out printheads (usually within 1,100 to 1,500 pages printed).
    4. Paper mis-feeds. 
    5. Paper jams.
    6. Nearly impossible to use once the printer reports ink-depletion.
    7. Nearly impossible to use CIS Ink for larger print jobs.
    8. Ink and printheads "expire" regardless of when they are placed into service. (get a deal on ink or printheads last year?  Too bad, the warranty is already expired, most likely).
    In short, this printer is the most EXPENSIVE printer I've ever owned, and the most frustrating to use. 
    I have just over 2,000 pages of regular text printed matter with very little color, and have already gone through 4 sets of ink, and 2 sets of PrintHeads. 
    Although it's true that you can leave the unit on, and let it go into standby, you should NOT be punished with constant and time-consuming "self-checking" everytime it's turned on, or prints a handful of pages, BUT, it does NOT appear that HP will be standing behind this printer disaster.  AND, to make things worse, they've gone on to redesign it, giving it a different look, and so there are about 6 different models/versions of the OfficeJet Pro 8500.
    Anyone needing a reliable print/fax/scan/copy solution should look beyond this printer, because it will leave you wanting more, and spending more than you ever imagined you would have to on a late model printer.ro
    What is going on?  Why does it just automatically clean and align?  I also get alignment failed messages.  Any suggestiions?  

    rammerjammer,
    Thank you for bringing this to my attention, your feedback is very important and I want to do my best to help.  To answer what is going on, since the printing became light, started cleaning itself constantly, and fails the alignment, the printhead was damaged.  Click here to see and use the Limited Warranty for HP Ink Cartridges, Printheads, and Related Supplies.  There are many ways to contact HP.  The number to call is 1-800-474-6836 for HP and Compaq products for Home & Home Office use.  If you no longer have a warranty with the printer you can still use the warranty that comes with the printhead or ink cartridges.
    If you have a carepack with the printer that extended the one year warranty then the troubleshooting will be covered along with the printer if the printer needs replacing.  Check product warranty here, see HP Out of Warranty Support Options for Select HP Consumer Printers here.
    To order a new printhead you can go to HP Sure Supply and enter your printer or go to the HP Parts Store and order the printhead by part number C4900A for the Black and yellow and part number C4901A for the Cyan Magenta.  These printheads go by region also so be sure you are using the right region, these were found using the United States region. 
    The HP Officejet Pro 8500 Premier All-in-One printer has separated the ink cartridges from the printheads.  The ink cartridges are on the lower left and the removable print heads are on the carriage inside the printer.  The printer goes through a calibration process when turned on that will use ink.  Leave the printer on and let it go into stand by mode.  This type of printer is energy star efficient and made to calibrate on start up and be left on.  Allow the printer to clean or calibrate only if the printer must.  If it starts cleaning a lot it may be time to do a little maintenance to the printer (recommend once a month for maintenance).  Please see the following links for further details.
    Cleaning the Printhead Contacts
    Printer Paper Tears, Wrinkles, or is Damaged while Printing from the All-in-One
    Paper Path Issues in the Automatic Document Feeder
    Officejet Pro 8500 User Guide
    The printer has a duty cycle of 7.5k page/month.  The XL cartridges have a composite page yield of 1.4k pages with about a third of the black ink left over.  To me it would seem that the printhead should last somewhere in between.  This printer was designed to save money on ink compared to the rest of the officejets.  I hate that it has been causing so much trouble, hopefully the information I provided will help.
    HP Officejet Pro 8500 Premier (A909n) and 8500 Wireless (A909g) All-in-One Printers Product Specifications
    Click here for page yield information.
    Click the Kudos on the left side for helping and click Accept as Solution for providing a solution. I work for HP.
    Best Regards,
    Kenneth

  • Scanning on my c5280 all in one printer-scanner-copier

    since purchasing my lap running windows 8.1 I have been unable to scan from my all in one printer to my pc. all it allows you to do is to scan the document to a memory card or reprint the image

    Hello , Welcome to the HP Community. I'd like to help you with the issue you are having scanning on your Windows 8.1 system with your HP Photosmart C5280 All-in-One printer. I would suggest installing the full feature software for your product. Fortunately, the full software suite is still available for download for your Windows 8.1 operating system. You can download the software here: HP Photosmart C5200 All-in-One Printer series Full Feature Software and Driver If the issue persists, I suggest trying to install the printer using the Windows Update. You can find all of the steps to do that here (under Step Two: Method Two): HP Single-Function and Multifunction Printers - The Printer Does Not Print in Windows 8 and is Listed as 'Unknown' or 'Unspecified' or Appears with a Yellow Triangle in the Devices and Printers Folder If you're still unable to scan after installing the printer using Windows Update, try downloading the HP Scan and Capture app from the Windows Store. Please respond to let me know if these suggestions helped to resolve your issue!

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